We enjoyed our stay at this all inclusive resort in Holetown. The location is good for seeing the north and eastern part of the island. We stayed in a condo on the complex which had beautiful sea views. It was generally ok and comfortable but not luxurious as per other hotels we’ve stayed in on the island. The resort is situated on a beautiful beach which is well looked after by the hard working beach staff. It is a sloped beach so entry to the water can be difficult. There are many comfortable sun beds and parasols but they get reserved very early so you find the same people have the best front line beds every day. The availability of water sports is very good and the staff who manage this are friendly and helpful. There are twice weekly catamaran trips laid on which are very enjoyable. It is necessary to put yourself on the list in reception to ensure a spot as there is limited space on them.
We found the food at Mango Bay mostly very good and enjoyable. The service in the restaurant and bar, however, left much to be desired. There are not many happy, welcoming smiles on the faces of the staff there. The greeting at breakfast was often surly especially when Shonelle was working. She obviously does not enjoy her job. There were exceptions such as Karon, Maria and Nadia. Most staff are miserable though and this, perhaps, highlights a training issue. Management are often around and always seemed friendly and pleasant but that attitude needs to cascade down to the staff.