Een buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Starfish Discovery Bay Resort Barbados

4 out of 5
Starfish Discovery Bay Resort Barbados
St. James Beach, Holetown, St. James

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 30 van 166 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 166 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 166 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 166 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 166 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view
4 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

3 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was delicious and the staff was very friendly
7 nachten verbleven in maart 2020

10/10 – Uitstekend

Danelle, Edmonton Canada

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute resort for a good price. We heard it was closing down which is sad. We met lots of lovely couple that have been going there for 20 years. We personally only had breakfast there, because we wanted to go out to eat in town at night. For lunch we would cross the road and go eat some street food for cheap and delicious. We did take full advantage of the all inclusive package for the nice drinks by the beach. Nice location directly on the beach. Would recommend if you’re looking for something quiet. We stayed South of the island for a week and finished our journey here.
3 nachten verbleven in maart 2020
Reactie van Reservations Manager op 17 mrt 2020
Thank you Danelle for your kind comments and recommendation.

8/10 – Goed

Deb

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
5* Staff, food and service!
Fabulous staff and food! Thank you so much for a lovely stay on the west coast. Although the hotel is closing shortly and it's rooms are past their best, the beach, the food and the staff more than made up for that. Sorry you won't be there next time we come for a holiday xx
14 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
Dear Deb, As mentioned our rooms are in need of an uplifting and with the scheduled renovations we welcome a brand new hotel. We thank you for choosing us to spend your holiday and are pleased that you have enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Our second visit to this hotel. We love the fact that it is right on the beach & so close to the shops & restaurants of Holetown. Sadly closing & being demolished so it was our last time there.
11 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
It is always a pleasure welcoming repeat clients back to our hotel. We are pleased you were able to visit us once again before the closure.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Small, friendly and affordable. Overdue for renovation but very sad it’s being demolished for replacement by another overpriced 5* resort.
7 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
Thank you for your rating and comments. We are pleased you have enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and location on the ocean. Shame it is closing down.
14 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
We are pleased that you have enjoyed your stay with us. Once the hotel reopens please do visit again.

2/10 – Ontzettend slecht

Salsabeel

1 nacht verbleven in maart 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were not focused on giving excellent customer service and were unable to go above and beyond for their customers at Discovery Bay Hotel. Day to day routine has taken the life and spirit out of some of the staff members.
8 nachten verbleven in februari 2020

8/10 – Goed

Dawn, Derby

Reisde met partner
Positief: Netheid, personeel en service
Orthentic tasty food staff so helpful. Location perfect
7 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
Dear Dawn, Thank you for leaving us your comments. We are pleased to know you have enjoyed your stay with us at Starfish Discovery Bay.

4/10 – Matig

René

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smuk strand, dårlig service niveau
Hotellet ligger ned til den smukkeste strand, men maden på hotellet er meget dårlig og der en et meget lavt service niveau på hotellet. Ikke et Hotel vi vil besøge igen.
21 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Loved the location but didn’t like the room. Food was ok, all inclusive drinks were terrible.
3 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
Thank you for taking the time to leave us a rating and your comments.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 mrt 2020
Thank you for your rating.

2/10 – Ontzettend slecht

Mikael

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
urusel service
5 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 feb 2020
Thank you Mikael for your feedback. We will be sure to look into this

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
definately needs a make over, was very run down/tired. not an appealing resort
5 nachten verbleven in februari 2020
Reactie van Reservations Manager op 17 feb 2020
Thank you for your feedback. Starfish Discovery Bay is scheduled to close for major renovations come April 2020.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The position of the Hotel is perfect but very worn and tired now
8 nachten verbleven in januari 2020
Reactie van Front Office Manager op 27 jan 2020
Thank you for leaving us your comments. The hotel will undergo major renovations in April of this year and reopen fully refurbished.

2/10 – Ontzettend slecht

Unhappycustomer, New Jersey

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is horrible, the front desk staff woman was very nasty and non accommodating, the rooms and the hotel is very outdated and smelled like mildew. I was so disappointed. I would not recommend this hotel for anyone nor will I ever go back.
1 nacht verbleven in januari 2020
Reactie van Reservations Manager op 22 feb 2020
Dear Unhappycustomer, We do apologize for the fact that your experience with us was disappointing. The hotel will be closing shortly for major renovations and the issues highlighted will be addressed.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Food was mediocre property needs some major upgrading. Toilets would not flush properly
5 nachten verbleven in januari 2020
Reactie van Front Office Manager op 15 jan 2020
Thank you for your feedback. The hotel is scheduled to close for major renovations come April 2020.

4/10 – Matig

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here unless you are desperate.
Rude front desk hostess. She was RUDE
1 nacht verbleven in januari 2020
Reactie van Front Office Manager op 20 jan 2020
Dear David, We appreciate your feedback and will focus on this during our reception training.

6/10 – Redelijk

Katherine

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
While the location was great, the condition of this property was very poor. You could tell little to no maintenance has been done and there were significant issues.
7 nachten verbleven in december 2019
Reactie van Front Office Manager op 15 jan 2020
Thank you Katherine for taking the time to leave us your feedback. The hotel is scheduled to close in April 2020 for major renovations to improve to appearance of the hotel.

8/10 – Goed

Antoine

Positief: Netheid, personeel en service
Demande à être un peu rafraîchi Le personnel est parfait et très accueillant
1 nacht verbleven in december 2019
Reactie van Reservations Manager op 2 jan 2020
We are pleased that you have enjoyed your stay with us.

2/10 – Ontzettend slecht

david

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst front desk staff ever!
Poor service I’ve ever received such poor service! seems like they only care their service towards UK customers was treated extremely poorly by the front desk staff totally ignored it all times had to interrupt them while they’re in personal conversations in order to get any kind of attention!
1 nacht verbleven in december 2019

2/10 – Ontzettend slecht

david

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here!
don’t recommend this place at all! Poor service was treated like absolute garbage! was totally ignored upon check-in was told to sit in a corner and that somebody was going to put away my luggage no one ever showed up! that other English guests check in before me seems like they don’t like American tourists at this hotel.. furthermore the "resort" truly a motel room is falling apart needs updating.
1 nacht verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was no one managing this hotel it was unbelievable. I have never stayed I an hotel so badly run . No one had any pride in their work nor cared.
10 nachten verbleven in december 2019

10/10 – Uitstekend

Debra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was a great stay! Friendly staff and great facilities. Thanks for everything
3 nachten verbleven in december 2019
Reactie van guest services op 23 dec 2019
Dear Debra it was indeed our pleasure and we are thrilled that you enjoyed your holiday with us. I do hope we will get the opportunity to welcome you back.

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van guest services op 23 dec 2019
I am sorry that you did not enjoy your time with us. It would have been helpful to us if we knew your challenges so we can address them.

6/10 – Redelijk

Max-Peter

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2019
Reactie van Guest Service op 23 dec 2019
Dear Max-Peter Thank you for your review. We do appreciate you taking time to let us know about your visit with us.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay there was good, we had a little problem with one staff member Allison, who should not be working with the hotel industry, she needs a lot of training dealing with the tourist, Her attitude stinks and she’s definitely in the wrong field.. (Angry Allison)..but it was quickly rectified by management. Overall excellent staff all departments..location great, food excellent...we definitely will recommend this place to everyone..will stay there again
6 nachten verbleven in november 2019
Reactie van Reservations Manager op 9 dec 2019
We do apologize for this encounter with our staff member. We will work on our training so as to avoid any further situations such as this. We are pleased that despite this you have enjoyed your holiday with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

4 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for your rating.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Walking distance to a shopmall and good restaurants. Beach in front of the hotel is OK for chill out. Not superb, ok. And with few steps to both sides, guests will spot other nice places too. Nice garden with pool in the center. Warm and smily staff. Good cost benefit.
1 nacht verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for taking the time to leave us your comments, we are pleased you have enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was very good amd the beach was beautiful.
2 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
We are pleased you have enjoyed our beach and that our food have met your tastes.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked the breakfast and the beach The staff at the front desk was not very friendly. The room was above average.
2 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for your feedback, we will work on the area you have highlighted.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Make up your own mind,ignoring biased reviews.
We were delighted with our stay and much better than we expected after reading the reviews.Brilliant value in an excellent position.Very pleased we visited and made up our own mind re hotel etc.
14 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for taking the time to leave us your feedback. We are very pleased to know that you have enjoyed your stay with us at Starfish Discovery Bay.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Than you for your rating.

6/10 – Redelijk

Susanne

Reisde met partner
3 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for taking the time to give us your rating.

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad bad customer service
Not happy at all check in was 3pm I don’t get a room until almost 6pm waited in the hot lobby
2 nachten verbleven in november 2019
Reactie van Reservations Manager op 29 nov 2019
Thank you for taking the time to leave us your comments.We will use the photos provided as well as your feedback to improve on our service here at the hotel.

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place does need upgrading, no ice buckets in the rooms is highly unusual and are not automatically provided in rooms under room number 100 (but they supply glasses and coffee cups and a refrigerator). Exhaust fan does not work in the bathroom. Reminds me of a family hotel more then a supposedly bigger chain as this one is part of. Has a homey feeling to the place. Restaurant food is good tasting but service needs alot of work, very slow with getting orders to table. Manager is insulting, first night here she had the audacity to tell me that my sandles were not the ones I arrived in (which they were as I wore them all day). Said I needed shoes that covered the foot, without them I could not eat! I did not bring ANY closed toe shoes at all, I ended up wearing my dive socks just to get in to eat! The "dress code" is not listed on the description of this hotel. If I would have know would of booked elsewhere. I've stayed at alot of all inclusive resorts and this place is very stocked on ear times, and dress. Unlike other places I stay at. All other places don't allow swim wear in the restaurant and for guys you have to have a shirt, that is the only rules. This one is highly restrictive in all matters when it comes to dinner at the one and only restaurant/ place to eat. Will see how the rest of the seven days go that we are here. No a place to stay at all, maybe after new facility is built in 2022 it may be better Definitely needs to get with the current times
7 nachten verbleven in september 2019
Reactie van General Manager op 23 okt 2019
Thank you for taking the time to give us our feed back on your experience while visiting. I am sorry that you did not enjoy your time with us. Our dress code policy was sent to all of our travel partners and we are sorry that you did not receive a notification of our policy prior to arrival. Our aim is to make all of our customers comfortable.Your comments will be reviewed with our Management team and team members. We can assure you that your challenges noted will be addressed.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
11 nachten verbleven in september 2019
Reactie van General Manager op 23 okt 2019
Thank you for your rating, It was below our standard and we would love to hear why you did not enjoy your time with us. Your feedback will give us the opportunity to address your concerns.

6/10 – Redelijk

R, Miami

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Staff unconcerned and unhappy, food uninspired and buffet runs low daily. Unkempt grounds and buildings. Not enough beach lounges and umbrellas.
4 nachten verbleven in september 2019
Reactie van General Manager op 23 okt 2019
We appreciate you taking the time to send us your feedback on your visit. Your comments will be reviewed and the areas of concern will be addressed.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019
Reactie van Front Office Manager op 23 jul 2019
Thank you for your rating.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great all Inclusive for the price. Wonderful staff
2 nachten verbleven in juli 2019
Reactie van General Manager op 10 jul 2019
Thank you for your feedback and highlighting our wonderful team, we are happy that you enjoyed your stay with us. we do hope that you will visit us again in the near future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Resort is not as comfortable, nor clean like photos on website. Probably every room has some problems. We had to move from one room to another because the toilet did not flush, the balcony door did not lock, the shower was broken. Last two days we spent in an almost ok room. People had some weird allergies and a young couple from NJ rented a jet ski and never come back from the sea. Very creepy place. Food was offered in very limited options and all dishes not clean. Cook and kitchen staff did not wear gloves when they touched the food. I definitely am not going to recommend Starfish Discovery to anyone. P.S vendors on the beach did not let guests relax for a second. Beach was good, a lot of fish. Snorkeling was fun. Some of the staff was nice.
8 nachten verbleven in juni 2019
Reactie van General Manager op 15 jul 2019
Dear Anonymous Thank you for your feedback. We are sorry that you did not enjoy your experience with us. We have taken your comments and will look into the areas of concern.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was what made the vacation enjoyable. Everyone was welcoming and friendly. I traveled to Oistins with some locals and enjoyed myself as well as some sightseeing. Also, Evena was great with booking my tours and making sure i had a great time. Only thing i wish is that the hotel had more entertainment on the premises. Also, what i didn't understand is if you pay for an all-inclusive resort how come i had to pay for bottled water. I reallly didn't agree with that because after all the money i spent for all-inclusive amenities i don't want to spend additional money on bottled water when it should've been included. Even though there was limited restaurants it was like there were more because there was something different everyday. Other than that i would stay here again. It was a small, quiet and intimate hotel but i heard they're expanding it.
7 nachten verbleven in april 2019
Reactie van Front Office Manager op 19 mei 2019
Thank you for taking the time to leave us your feedback, we do appreciate it and we are pleased to know that you have enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Front Office Manager op 19 mei 2019
Thank you for your feedback

6/10 – Redelijk

Ian

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Discovery Bay past its sell by date
This is a very tired hotel with limited options. The staff are very friendly and do the best with what they have. When we arrived there was a very large group of cricketers there who took over the hotel. The food (with the exception of the a la carte) was limited. The water sports that were on offer were also limited, and not well advertised. In my honest opinion, the hotel next door looked far better for not a great deal more money.
7 nachten verbleven in april 2019
Reactie van Front Office Manager op 29 apr 2019
We appreciate you taking the time to leave us your feedback. We will look into the highlighted areas.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in maart 2019
Reactie van Front Office Manager op 4 mei 2019
Thank you for your rating

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It sucks
If I give advice ior do not get paid so if they pay me I will help them if not they can go out of business
2 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Front Office Manager op 4 mei 2019
Thank you for taking the time to rate our property.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price we paid for two nights, the rating of the hotel should be a 2 and not 3.5. The hotel needs to be refurbished, old and worn down.
2 nachten verbleven in februari 2019