Terras
Beschikbaarheid controleren

Beoordelingen van White Pines Inn & Suites

2.5 out of 5
White Pines Inn & Suites
2888 W Shore Drive, Holland, MI

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 487 van 1014 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 1014 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 1014 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 1014 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 1014 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Lynette

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
I was disappointed. The shower didn’t work. The room was freezing. The carpet was dirty.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the hotel inn in part of Holland, Michigan. Highly recommended!
3 nachten verbleven in april 2024

4/10 – Matig

Linda

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful lady at front desk gave us good recommendations for restaurants and sights Same lady had To manage front desk, patron complaints and keep free breakfast items available. She had to fix coffee machine and waffle maker was broken.Our room toilet stopped up and not able to fix until after check out.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for traveling to Holland and the surroundings area. Not far from downtown and an easy commute there. Every big name and chain store, restaurant, fast food, you name it is within a mile or two. It’s nice being a service road to the side of US-31 making traveling too and from anywhere easy. Hotel was nice on the inside, everything felt updated within the last 10 years except the actual rooms but they were still great. Bigger tv than most hotels and was centered with the bed. All rooms on the first floor do have doors to the outside however, so if that’s something you don’t want try requesting a second or third floor room. It did make it easy for unloading and loading the car but we tried not to use it otherwise to keep the deadbolt locked. The rooms in the back are nice because it’s just trees back there so it feels more secluded with having a door directly to the outside. Our outside door wasn’t fully insulated and some light was leaking through which was unfortunate. Also, probably just the nature of having a door directly to the outside but there was some dirt and grass and such slightly built up around the door on the inside. Breakfast was good with some decent options, coffee machine was the best one I’ve seen at a hotel. It’s understandable showing up within 30 minutes of it closing to not have as many options on the hot/cooked options but things like yogurt and milk for cereal should always be stocked for when those things run out. Overall a great stay!
2 nachten verbleven in april 2024

8/10 – Goed

Connie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is limited by 8:40 when is supposed to last until 9 am
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay at this hotel every time I'm in Holland. Love the staff and location.
1 nacht verbleven in april 2024

8/10 – Goed

Cari

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This wasn’t a “fancy” place by any means, but was honestly great for the price. It seems to have been upgraded on the inside recently, but you can tell it’s an older building. The outside looked a little unattended. But honestly, our beds were comfy and sheets were nice. Bathroom had ample towels and shower was clean. The breakfast was limited; I was excited about the waffle maker, but there wasn’t any batter. There was no juice. But, I had a couple of eggs and a couple of sausage links, and that was enough to start the day. The staff was all super nice. I’d totally stay here again for the value. This was about half as much as anything else I was looking at, and though there weren’t many “frills,” it was more than sufficient for a one-night stay in town.
1 nacht verbleven in april 2024

10/10 – Uitstekend

GARY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, affordable, comfortable.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

paula, lincoln

Positief: Staat van de accommodatie en faciliteiten
It was okay.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice friendly place to stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

Youngwoo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every crews are very kind. Thanks a lot.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Lane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The directions on how to find the property were difficult to follow.
1 nacht verbleven in april 2024

6/10 – Redelijk

Jeffrey

Reisde met familie
Smelled like pot going to our room off the elevator. My wife has a hard time walking and u cant use your card with any of the side doors for convenience. U have to walk clear to lobby and then back down to elevators. Shower drain was very slow. When i tried to make reservations on phone they tried to charge me more than the advertised online price telling me that it may be more but at least the price was secure where the online price i paid wasnt secure. Breakfast was okay. Nothing great. Need some juice and fruit and silverware u can actually eat with.
1 nacht verbleven in april 2024

6/10 – Redelijk

Rick

Positief: Personeel en service
Very average accommodations. Location was good. Good value. Service from staff was outstanding.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Heather

Reisde met een groep
Positief: Voorzieningen
Hotel was very clean. Nice refreshments available and good breakfast bar. Nickolas was a wonderful front desk host and helped guide us with suggestions around town.
1 nacht verbleven in april 2024

8/10 – Goed

Tiffanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good, the only thing I didn’t like was the bathroom sink was in the room and not in the bathroom
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this property and where I stay when I'm in Holland
1 nacht verbleven in april 2024

10/10 – Uitstekend

Adam

2 nachten verbleven in februari 2024

8/10 – Goed

Deanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staffand hod popcorn. Breakfast was minimal on some items.
1 nacht verbleven in maart 2024
Reactie van Doug Pollock General Manager op 31 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback.

6/10 – Redelijk

Erin, Terre Haute

Reisde met familie
Positief: Netheid, personeel en service
The hotel was very affordable. The room was clean and had plenty of space for my family. The employees were extremely friendly! The downsides were that the pool was out of order and breakfast wasn’t great. The hotel was generally clean, but not modern.
1 nacht verbleven in maart 2024
Reactie van Doug Pollock General Manager op 31 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. We do apologize that during your stay with us our pool was out of order for maintenance. It has since been repaired and is open once again.

10/10 – Uitstekend

Madison

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 27 mrt 2024
Thank you for the review. We appreciate the feedback.

4/10 – Matig

Rachel

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 27 mrt 2024
Thank you for the review, we appreciate the feedback. We apologize that your stay was not up to your expectations.

10/10 – Uitstekend

Baltazar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms where really clean and the hot tub was nice.
2 nachten verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 25 mrt 2024
Thank you for taking the time to write a review, we greatly appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again for your future visits to the Holland area.

8/10 – Goed

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little older property but pretty clean. Good value!
2 nachten verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 25 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again for your future visits to the Holland area.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The price was good - but the room was over deodorized I am a migraine sufferer and it was very hard for me to be in the room the smell was SO STRONG! there was a little bit of mold around the soap dish in the shower and it was hard for me to get in and out of the tub for a shower as the bottom was super slippery and sloped in the middle. I overcame all that but when I used the ice machine on the first floor that is where I lost it. The amount of MOLD on that machine was overwhelmingly gross. I clean homes for a living and that is just not acceptable at all because there is NO way that could be overlooked if it was being checked. The pool was not heated either - we were looking forward to swimming - this was a night away from our home and kids and animals and we got to use the hot tub but not the pool. Also as we got out of the hottub some people came in with babies and put them in the hot tub with NO DIAPERS needless to say we didn't get back in after using it once. So sad
1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 24 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. We do apologize that there were so many issues during your stay. We will use your review to ensure that no other guests have a similar experience.

6/10 – Redelijk

Marissa

Reisde met familie en kleine kinderen
.
3 nachten verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 21 mrt 2024
Thank you for the review, we appreciate the feedback.

10/10 – Uitstekend

Shelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property appears to be former Best Western Hotel. Staff were friendly, I liked the 24-coffee, hot chocolate, filtered water. I did not like that breakfast only went until 9:00 am. So keep that in mind. But met our needs and we would stay again.
1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 21 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and that you would stay with us again for your future trips to the Holland area.

8/10 – Goed

Deb

Reisde met familie
Positief: Voorzieningen
While the location was great and close to shops and restaurants, there were a few unusual details in our room. We had the large room with the fireplace and whirlpool. It was odd to have the jacuzzi in an open space, a tiny bathroom and shower/tub and we could feel vibrations from the laundry below that made the floor shake. Our room key never worked (even after we had the front desk check it multiple times) and they had run out of sausage and hash downs by 8:15 am. When asked, we were told "a group of college boys" has cleaned them out by 7:30. If they were aware of having full capacity they also should have adjusted the breakfast amounts!
2 nachten verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 21 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. We are sorry to heat that your stay was less than expected, and will se your review to ensure that no future guests have a similar experience.

10/10 – Uitstekend

Marlon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for service
1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 16 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again on your future trips to the Holland area.

2/10 – Ontzettend slecht

Kayla

1 nacht verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 12 mrt 2024
Thank you for the review, we appreciate the feedback. We apologize that it seems you did not have an enjoyable stay with us.

10/10 – Uitstekend

Joshua

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a little older but still nice. And very affordable. Got the room with the fireplace. It had a lot of extra space.
2 nachten verbleven in maart 2024
Reactie van Ashleh Sosa General Manager op 12 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again for your future trips to the Holland area.

10/10 – Uitstekend

Renee

1 nacht verbleven in maart 2024
Reactie van Doug Pollock General Manager op 31 mrt 2024
Thank you for the review, we appreciate the feedback.

4/10 – Matig

Ivan, Holland

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
I stay at this property often, me and my partner love the how friendly the staff is and how clean the rooms are but this stay was the worst ever! Shortly after getting checked in the the room while me and my partner were both changing someone entered our room, apparently the front desk assigned our room to someone else just after 30 minutes of us being there. After that we left out for the day and came back to the room and our room keys didn't work so we had to go all the way down to the front desk and get new keys. When we laid down for bed we noticed that a couple of the pillows had brown stains.
2 nachten verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. On behalf of the entire staff we would like to apologize for the poor experience you had this time at our facilities. We will use your review as a training tool to ensure that this does not happen to any other guests in the future.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room for the price. Will stay here again.
3 nachten verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback.

10/10 – Uitstekend

Marlon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review.

10/10 – Uitstekend

Madison

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Lovely people with great attitudes. The room was nice and smelled really good! 10/10
1 nacht verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us on your future visits to the Holland area.

8/10 – Goed

charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay but breakfast, while good, needed better supplying of necessary items.
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us.

4/10 – Matig

donald e

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had to wait in the lobby for over 30 minutes before anyone showed up to the front counter. Even after calling several times, there was no one around.
2 nachten verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We do apologize that you had a negative experience, and will use this review as a training tool to ensure that no future guests have a similar experience.

10/10 – Uitstekend

Antonio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review.

10/10 – Uitstekend

Atley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family friendly!
We had a lovely stay the staff were all very nice, the pool had floaty’s and life jackets for kids, which was awesome, we had our 10 month old with us and they even had a baby one. The room was clean and very comfortable, breakfast was basic, but no complaints it was good as well! They have an awesome coffee maker too!
1 nacht verbleven in februari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us, and we hope that you choose to stay with us again on your future visits to the Holland area.

10/10 – Uitstekend

Billy, spring lake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will be coming back to this place
2 nachten verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy tov hear that you enjoyed your stay with us.

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super family friendly
The hotel is gorgeous and homey. The pool and hot tub were very nice. They had toys to play with and also float devices for the kids. . The food was great.
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Christina

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The girl at the front desk was fantastic, the hotel is very clean and well maintained. We’re just staying for one night but for the price I paid I’m very impressed.
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback. We are happy tov hear that you enjoyed your stay with us. We hope that you choose to stay with us again for your future visits to the Holland area.

4/10 – Matig

Rachelle

2 nachten verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for the review, we appreciate the feedback.

8/10 – Goed

Ronda

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff super friendly. Great customer service. And nice place expect breakfast wasn’t that great. Used tarot tots for hash brown and didn’t even serve most of breakfast all the days. Or it was out of service. And entrance was plowed in the 3 days I was there and almost got stuck every time I left or came back
4 nachten verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for writing a review, we appreciate the feedback. We are sorry to hear that you did not enjoy your stay with us, and will use this review as a training tool to ensure that no other guests have a similar experience.

10/10 – Uitstekend

william

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Stayed here only one night. Hotel recently opened under new name. Much of hotel seemed updated and smelled fresh. Room was clean and comfortable. Front desk staff was very friendly. Very nice, warm pool and hot tub. Breakfast had waffles and eggs, but not much else. Would compare this to a higher-tier hotel chain and would definitely stay again and for a longer period of time.
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback. We are happy to hear that you enjoyed your stay with us and we hope that you choose to stay with us again for your future visits to the Holland area.

8/10 – Goed

D

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room. Pool and hot tub were awesome. I would suggest to go real early for breakfast. We arrived 1 hour before it was to end and they had almost nothing worth while.
1 nacht verbleven in januari 2024
Reactie van Ashleh Sosa General Manager op 9 mrt 2024
Thank you for taking the time to write a review, we appreciate the feedback.

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New ownership of an older hotel. In time I think they will make it much nicer as I doubt Ramada put much money into it over the years. Very nice staff and very nice pool area.
1 nacht verbleven in december 2023
Reactie van Ashleh Sosa General Manager op 13 jan 2024
Thank you for taking the time to write a review, we appreciate the feedback. We are indeed working to improve our facilities, and we hope that you choose to return to our location on your future visits to the Holland area.