Suite, 2 slaapkamers, uitzicht op oceaan | Een kluis op de kamer, een bureau, een strijkplank/strijkijzer

Beoordelingen van Aston Waikiki Sunset

4 out of 5
Aston Waikiki Sunset
229 Paoakalani Ave, Honolulu, HI

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 745 van 2714 beoordelingen" "
Gastenscore: 8 - Goed. 1206 van 2714 beoordelingen" "
Gastenscore: 6 - Redelijk. 521 van 2714 beoordelingen" "
Gastenscore: 4 - Matig. 156 van 2714 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 2714 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Mooi (hoog) hotel
3 nachten verbleven in juli 2017

10/10 – Uitstekend

Sandra

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
People very polite and room clean.
1 nacht verbleven in mei 2024
Reactie van Guest Service Supervisor op 4 mei 2024
Aloha Sandra, Thank you very much for your positive review!We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for choosing to stay with us.Mahalo,

8/10 – Goed

Eric Atherstone

Positief: Netheid, staat van de accommodatie en faciliteiten
This was our second time staying at the Aston Waikiki Sunset. Our first time was great. This time we had my handicapped mother. We called the hotel beforehand to request a toilet seat extender and a shower chair. It took one and a half days for them to bring these items after I called housekeeping and the front desk repeatedly. They seemed not to care. We will not be staying here again.
4 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 4 mei 2024
Aloha Eric,Thank you for returning to the Aston Waikiki Sunset and for taking the time to share your feedback. We deeply regret that your recent experience did not meet the high standards of service that you rightly expected and that we strive to provide, especially during your first visitWe apologize sincerely for the delay and the frustration caused in providing the necessary accessibility accommodations for your mother.Please be assured that we are taking your feedback very seriously. We are currently reviewing our procedures for handling special requests to ensure they are met promptly and with the utmost attention they deserve. It’s our priority to accommodate all guests with sensitivity and urgency, especially when it comes to accessibility needs.We understand your decision regarding future stays, yet we sincerely hope you will reconsider and give us another opportunity to restore your faith in our hotel.Mahalo

10/10 – Uitstekend

DanicaMae

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Supervisor op 4 mei 2024
Aloha DanicaMae,Thank you so much for your wonderful review and for giving us a perfect rating!Mahalo

8/10 – Goed

???

Positief: Netheid
4 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 4 mei 2024
AlohaThank you so much for your wonderful review and for giving us a perfect rating!Mahalo

10/10 – Uitstekend

Ryan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loves this hotel. Close to the beach and you can cook too with full of cooking equipments.
7 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 4 mei 2024
Aloha Ryan,Thank you for your wonderful review! We are delighted to hear that you loved your stay at our hotel.It's always our aim to provide a comfortable and enjoyable experience, allowing you to feel at home while exploring the area. We're glad these amenities added value to your stay.We look forward to welcoming you back soon for another memorable visit. Thank you once again for choosing the Aston Waikiki SunsetMahalo

10/10 – Uitstekend

Zantric

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved how quit it was and clean! The staff were all really nice and helped us w an early checkout
3 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 4 mei 2024
Aloha ZantricThank you for taking the time to leave such a lovely review of your stay at our hotel.We hope to have the pleasure of welcoming you back again soon. Thank you for choosing [Hotel Name] for your stay.Mahalo

10/10 – Uitstekend

Lai

14 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 5 mei 2024
Aloha Lai, Thank you so much for your wonderful review and for giving us a perfect rating! Mahalo

10/10 – Uitstekend

Jeanne-Mance

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Very friendly welcoming! Good location !
2 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 5 mei 2024
Aloha Jeanne-ManceThank you so much for your kind review! We are delighted to hear that you felt warmly welcomed by our team.We look forward to the opportunity to welcome you back to the Aston Waikiki Sunset in the near future. Thank you for choosing to stay with us and for sharing your experience.

4/10 – Matig

Jennifer

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Kind of bad because housekeeper did not come to my room and was pretty dirty and front desk would not give us completely what we need like first aid Band-Aids. They made us walk all the way down to the lobby to get that other than those things. Everything was pretty good.
5 nachten verbleven in april 2024
Reactie van Kim Asuncion op 23 apr 2024
Aloha Jennifer, We regret to have left you with this impression. Our staff is trained to provide guests with service that is representative of the aloha spirit, and we apologize that this wasn’t the case for you. We appreciate your candid feedback and have shared it with our team.With Aloha, Kim AsuncionHotel Manager

6/10 – Redelijk

YOSHIAKI

3 nachten verbleven in april 2024
Reactie van Kim Asuncion op 23 apr 2024
Aloha Yoshiaki, Mahalo for rating your recent stay with us! We hope to welcome you back very soon. With Aloha, Kim AsuncionHotel Manager

10/10 – Uitstekend

Priscilla May, Seattle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location and comes with great amenities for family trip. The view from our unit was a great upgrade too (city, mountain and ocean). Thank you Aston Waikiki Sunset for the hassle free experience.
8 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 5 mei 2024
Aloha Priscilla, Thank you for sharing your wonderful experience at Aston Waikiki Sunset! We are thrilled to hear that you found our location convenient and the amenities suitable for your family trip. It's great to know that the view from your unit added an extra touch of enjoyment to your stay.We aim to provide a seamless and enjoyable experience for all our guests, and your feedback affirming a hassle-free stay is truly rewarding for us. We look forward to welcoming you and your family back on your next trip and hope to continue exceeding your expectations.Mahalo

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I always enjoy my stay at the Waikiki Sunset -(stayed at least a dozen times - friendly helpful staff … clean and tidy suites… it’s a great option
12 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 14 apr 2024
Aloha Gary,Thank you for sharing your positive experience with us! We're delighted to hear that you've enjoyed your stays at the Waikiki Sunset and that our friendly staff and clean suites have contributed to making your visits memorable. We look forward to welcoming you back for many more enjoyable stays in the future!Mahalo

8/10 – Goed

Pat

Reisde met familie
Property was dated. But for our purposes and budget was good. Proximity to the beach was great
6 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 12 apr 2024
Aloha, Thank you for sharing your experience!Mahalo

6/10 – Redelijk

betty

8 nachten verbleven in maart 2024
Reactie van Kim Asuncion op 16 apr 2024
Aloha Betty, Mahalo for rating your recent stay with us! We hope to welcome you back very soon. With Aloha, Kim AsuncionHotel Manager

8/10 – Goed

dolores

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 11 apr 2024
Aloha,Thank you for your review and for awarding us 4 stars! Mahalo

8/10 – Goed

Nagaya

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
寝室の電気が壊れていたり、トイレットペーパーの替えがなかったり、他にもいろいろ…。 伝えればすぐ対応してくれるので、問題というほどの問題は特にありません。 ただ、細かいことが気になる方はやめた方がよいです。 私個人としては、次回またワイキキに宿泊する際は、再度利用したいホテルです。
4 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 11 apr 2024
ご意見をありがとうございます。お部屋の電気の故障やトイレットペーパーの補充の不備など、ご不便をおかけしてしまい申し訳ございませんでした。お客様のフィードバックを元に、改善に努めてまいります。ただ、すぐに対応していただけるとのことで、大きな問題にはならなかったようで安心いたします。お部屋の細かな点にこだわる方にとっては少し気になるかもしれませんが、お部屋の問題に関して迅速な対応をしていただけるとのことで、また当ホテルをご利用いただけるとのお言葉、大変うれしく存じます。次回もまたお客様にとって快適な滞在となるよう努めますので、ぜひまたワイキキにお越しの際には当ホテルをご利用いただければ幸いです。何かお手伝いできることがありましたら、お気軽にお申し付けください。

10/10 – Uitstekend

TOMOKO

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
とてもよかったです。 また宿泊したいです。
6 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 14 apr 2024
Aloha Tomoko,素晴らしいご体験をお聞きして嬉しいです。またのご宿泊を心よりお待ちしております。Mahalo

10/10 – Uitstekend

Diana

5 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 mei 2024
Aloha Diana,Thank you so much for your wonderful review and for giving us a perfect rating! Mahalo

10/10 – Uitstekend

Daliah

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Well maintained for older property. Room was clean, check in and out was effortless, and staff were professional.
3 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 11 apr 2024
Aloha, We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Mahalo

10/10 – Uitstekend

Yiming, Mountain View

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room has a spacious kitchen, which is a great plus. Parking infrastructure can be improved.
3 nachten verbleven in april 2024
Reactie van Guest Service Supervisor op 11 apr 2024
Aloha, Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Mahalo

4/10 – Matig

koichi

3 nachten verbleven in maart 2024
Reactie van Kim Asuncion op 30 apr 2024
Aloha Koichi, Mahalo for staying with us. Please let us know about the issue you’ve faced during your time with us so that we can make things right. We hope to hear from you soon.With Aloha, Kim AsuncionHotel Manager

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was close to places. Very clean though furnishings were a bit old. Staff was very helpful.
3 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha Robert,Thank you for awarding us with 5 stars! We're delighted to hear that you had a fantastic experience during your stay. Your kind words mean the world to us. We can't wait to have you back for another memorable visit!Mahalo

10/10 – Uitstekend

Krystle

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everyone was pleasant and the property was beautiful and easily accessible
4 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha KrystleThank you so much for the wonderful review. Your satisfaction is our top priority. We look forward to welcoming you back again soon!Mahalo,

6/10 – Redelijk

Francisco, Oakland

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hallway rugs are in terrible shape and the room had many cockroaches in it. The room was a single bedroom suite so it was larger which was nice. it had a single bed and double in the room and a pull out couch. It would be nice to have more rooms with two doubles or if the sleeper couch had a higher quality mattress. The price was not too bad at $179.48 /night. The location was a bit of a walking distance to the central part of Waikiki but not too bad but we did feel safe there.
3 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha Francisco, Thank you for sharing your experience with us. We are sorry to hear about the issues you encountered. Your feedback is valuable, and we will promptly address these problems to ensure a better experience for our guests in the future. We are glad to hear that you enjoyed the size of the one-bedroom suite as well as the sense of security in the location. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay that exceeds your expectations. Thank you for choosing us for your accommodation needs.Mahalo

8/10 – Goed

Ludin, Burien

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha Ludin, Thank you so much for the wonderful review. Your satisfaction is our top priority. We look forward to welcoming you back again soon!Mahalo,

10/10 – Uitstekend

Julai

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha Julia,Thank you so much for the wonderful review. Your satisfaction is our top priority. We look forward to welcoming you back again soon!Mahalo,

6/10 – Redelijk

Henry

Positief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 5 apr 2024
Aloha Henry, Thank you very much for your feedback. Your input is valuable to us as we are always striving to improve. We hope to have the opportunity to welcome you again in the future and provide an experience that fully meets your expectations.Mahalo

10/10 – Uitstekend

Liz

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice room and amenities. Easy check and out, i would stay here again.
2 nachten verbleven in maart 2024
Reactie van Penny op 28 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Daisy

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Will definitely be staying here again. I really loved the fact that there was a full kitchen
6 nachten verbleven in maart 2024
Reactie van Penny op 27 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Kanae

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Penny op 27 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Satoshi

Positief: Netheid, voorzieningen
タオル交換が毎日自動ではなかった
5 nachten verbleven in maart 2024
Reactie van Penny op 27 mrt 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Simonna

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
The hotel in general is very dated and so was the rooms. There was carpets in the room and living room and not the newest ones either. The furniture was also very dated. The best part about this hotel is how nice the staff are and how close it is to everything.
4 nachten verbleven in maart 2024
Reactie van Penny op 19 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Rino

3 nachten verbleven in januari 2024
Reactie van Penny op 19 mrt 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Norihiro

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fees were incurred, but amenities were not replaced.
5 nachten verbleven in maart 2024
Reactie van Kim Asuncion op 19 mrt 2024
Aloha Norihiro, Mahalo for the review. We enjoyed hosting you but offer our apologies for the shortcomings that led to a stay that was anything other than amazing. We appreciate the specific feedback you’ve offered and have made note of it. It’s our hope to welcome you back for an improved stay in the future. With Aloha, Kim AsuncionHotel Manager

10/10 – Uitstekend

Vanessa

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van penny op 13 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was clan and safe.
3 nachten verbleven in maart 2024
Reactie van Guest Service Supervisor op 8 mrt 2024
Aloha, Thank you so much for your kind comment! We're delighted to hear that you appreciated the cleanliness and safety of our property. Guest satisfaction and well-being are our top priorities, and we're pleased to know that we met your expectations. We hope to have the pleasure of welcoming you again on your next stay.Mahalo

8/10 – Goed

Melissa

Reisde met familie
Positief: Voorzieningen
Beautiful view out our balcony
5 nachten verbleven in februari 2024
Reactie van Guest Service Supervisor op 8 mrt 2024
Aloha Melissa, We're thrilled to hear that you enjoyed the beautiful view from your balcony! It's always wonderful to know that our guests appreciate the scenic surroundings. We strive to provide a memorable and pleasant stay, and it's great to hear that the view added to your experience.Mahalo

10/10 – Uitstekend

Stephanie shanette

Positief: Netheid
Reactie van Guest Service Supervisor op 8 mrt 2024
Aloha Stephanie, Thank you so much for your five-star rating! We are thrilled to hear that your stay met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback.Mahalo

4/10 – Matig

Robert, PUYALLUP

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is extremely dated. 1. The worst part about this property was the elevators. Lines reached all the way to the entrance of the hotel. (Got stuck in the elevator twice.) 2. The room was very dated. From the televisions, bathrooms, to the decor. Felt like we were staying in my Grandparents condo from the 80's. 3. Parking was a nightmare due to construction with no signs anywhere to go. 4. Resort fee is kind of a joke. Definitely not a resort. A pool with towels, DVD rentals, and some museum. 5. Very sketchy at night. While security sat at there desk area in the lobby my wife and I were constantly herassed by homeless people right outside of the hotel. 6. We were informed prior to our trip there would be construction. Oh man is there. Again, a parking nightmare. No water or AC our last night. They should really offer a re-do for anyone that wasted their hard earned money during the time of our stay once this property is a comparison to surrounding hotels and condos. Honestly, The list goes on and on. I will say the staff was super friendly and helpful! Not their fault this properly is falling apart.
7 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

CHIHARU

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The view from the window was great The rooms were spacious and the layout was very nice
4 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Emina

Positief: Netheid
4 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Patricia Francine, Santa Rosa

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great view, nice pool, good location, kitchen was stocked with utensils, cooking items, paper towels, etc. nice room, clean . I would stay again.
7 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Kamile

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel communication was great so that made everything a bit easier. Room was clean and nice, a bit outdated furniture but comfortable, bed was comfy, fully stocked kitchen. No complaints.
3 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

??

7 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Sierra

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful. Every interaction we had with them was positive. We enjoyed the stay and the view is amazing.
2 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
near to beach and shopping area
4 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ted

Reisde met familie
The rooms were spacious for visitors. Bedrooms small, but enough to serve its purpose. I like the daily newspaper & DVD rentals. Balcony and view of Diamond Head was great. A/C worked well. Nice kitchen although the utensils & cookware are on the cheaper quality side. I asked for a baking sheet, and someone brought me bedsheets. When I told them of the mistake, no one ever came back with the right thing. I couldn't access the gym with my room key. Never ended up going to the front desk for it.
5 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

YUKIO

1 nacht verbleven in februari 2024
Reactie van Penny op 27 mrt 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Nancy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We are happy for e entire staying
6 nachten verbleven in februari 2024
Reactie van Penny op 4 mrt 2024
Thanks for staying with us. We appreciate your feedback!