Suite, 2 slaapkamers, niet-roken, aan zee | Kameruitzicht

Beoordelingen van Sheraton Waikiki Beach Resort

4 out of 5
Sheraton Waikiki Beach Resort
2255 Kalakaua Ave, Honolulu, HI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1299 van 1881 beoordelingen" "
Gastenscore: 8 - Goed. 352 van 1881 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 1881 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 1881 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 1881 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tong

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, close to the beach and we enjoying our stay here.
6 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 24 mei 2024
Aloha Tong, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We hope to host you again any time your travels bring you this way. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

kenta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
インフィニティプールが最高だった!
5 nachten verbleven in mei 2024

8/10 – Goed

Chih-ya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice pool. Family friendly. Room like new
4 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 23 mei 2024
Aloha Guest, Mahalo for choosing Sheraton Waikiki. We are pleased you enjoyed our refreshing pool and excellent accommodations. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Viktor, Brush Prairie

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love it
2 nachten verbleven in mei 2024

6/10 – Redelijk

Laurie, Surrey

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best part of this resort by far is the pool. Adults only infinity pool was very nice, however $125-$250 to reserve a close pool chair and $18 drinks. Ocean front expensive room was very small, no counter space, nothing welcoming us to celebrate our 10 year wedding anniversary, though staff made aware long in advance. Most resorts would have a card or bottle waiting in the room. A little acknowledgment would go a long way. $49 a day in resort fees. $200 for late check out. Be prepared to spend a lot of money here. Loved the adults only infinity pool but wouldn’t stay here again as did not feel valued as a guest.
4 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 23 mei 2024
Aloha Laurie, Mahalo for choosing us to celebrate your anniversary and for taking the time to review your recent stay at our hotel. We are pleased you enjoyed our refreshing pool. However, we regret any disappointment you had with some of the extra costs associated with your visit. We understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We have taken note of your feedback and we will convey this to our team. We truly value you as a guest and hope to have the opportunity to better your stay, should your travel plans bring you back to Waikiki again in the future.Mahalo,Mari K.Guest Experience Team

10/10 – Uitstekend

Nurveta

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was our first time in Honolulu. I did quite a bit research before booking. We wanted to be on the beach, we wanted a decent and clean room, we didn’t want to be around children and be close to things. Sheraton Waikiki exceeded all of our expectations. I would stay here again and again. The infinity pool is for adults only so you can get away from the children. The hotel is newly renovated and super clean. The ocean front rooms have unbelievable views. The customer service is absolutely amazing. Close to anything you need. They truly beat vacation ever.
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 22 mei 2024
Aloha Jefferey, Mahalo for choosing Sheraton Waikiki during your visit to Hawaii. We appreciate you sharing how much you enjoyed your time with us and our great location. Just three miles from the famed Diamond Head Crater steps from Waikiki Beach, shopping, and more, it is always a joy to provide our guests with the best our area has to offer. We look forward to hosting you again any time your travels bring you this way.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

GWANGSU

Positief: Personeel en service, staat van de accommodatie en faciliteiten
오션뷰가 완벽합니다
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Lelia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rain every day but that was nothing that could have been prevented by that. It was beautiful.
4 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 23 mei 2024
Aloha Lelia, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We hope to see you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Th
8 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 22 mei 2024
Aloha Christine,Mahalo for choosing Sheraton Waikiki. We were pleased that we exceeded your expectations during your visit to our city. We appreciate you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 – Goed

Thanh

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
LOCATION
4 nachten verbleven in mei 2024

10/10 – Uitstekend

ELISA, Sandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
4 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 20 mei 2024
Aloha Elisa, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Odaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great stay!

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 20 mei 2024
Aloha Cynthia, We are happy you had such a lovely stay at Sheraton Waikiki! Mahalo for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanest room I have ever stayed in! All staff encountered were extremely friendly and helpful. Some shops to explore downstairs. Kiddie & family pool is separate from adults infinity pool. You don’t even hear kids from there! We went to enjoy the ocean and sun and were not disappointed with our ocean front room! Definitely recommend this hotel!
2 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 20 mei 2024
Aloha Kimberly, Mahalo for choosing Sheraton Waikiki and for your kind feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our refreshing accommodations with ocean views. We are also glad that you had a memorable time at the pool. We are delighted to know that our associates took great care of you. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. Mahalo again for recommending us to our future guests, and we hope you will make us your home whenever you are in the area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Timothy W

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sheraton Waikiki Beach Resort is a wonderful Hotel right in the heart of Waikiki with really nice rooms, a great swimming pool, and very friendly staff.
7 nachten verbleven in mei 2024

6/10 – Redelijk

Farah Deborah

Reisde met familie
Negatief: Voorzieningen
Super busy loud
7 nachten verbleven in mei 2024
Reactie van Guest Experience Team op 20 mei 2024
Aloha Ms. Deborah, Mahalo for choosing us for your recent stay in Honolulu. We are sorry to hear of the noise concerns during your visit and their impact on your overall comfort. However, we are pleased to know that despite this, you enjoyed your stay overall. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay.Mahalo,Mari K.Guest Experience Team

8/10 – Goed

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love the place. We thought they could give us a better room given we stay there all the time… Also, the adult pool was super hard to get a seat… not fun to spend your vacation trying to reserve a seat… but I get it… it is so nice!
5 nachten verbleven in april 2024

10/10 – Uitstekend

TOMOYA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 18 mei 2024
Aloha Tomoya, Mahalo for your terrific rating of Sheraton Waikiki. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

dawnee, South San francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Sheraton Waikiki Guest Experience Team op 17 mei 2024
Aloha Dawnee, Mahalo for rating your stay at Sheraton Waikiki. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

tatsuya

Reisde met familie
Positief: Personeel en service, voorzieningen
ホテル側の日本人スタッフとLINEでやり取りが出来るため時間内であれば直ぐに返信があり便利。 またベッドメイキングのスタッフにシーツを変えて欲しくて依頼したら直ぐに手配してくれて、スタッフもとても親切でした。
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Ruben

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything right where you want it. Perfect place to enjoy Hawaii!!
6 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 15 mei 2024
Aloha Ruben, Mahalo for choosing Sheraton Waikiki. It brings us great joy to learn that you thoroughly enjoyed your stay with us. We agree that our location is truly unbeatable and offers easy access to immerse yourself in the beauty of Waikiki. We appreciate you highlighting this for future guests, and we are confident that you will recommend us to your friends and family. It was a pleasure hosting your visit, and we eagerly await your return to create more unforgettable Hawaiian memories for you. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

JUNZHE

Positief: Netheid
4 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 17 mei 2024
Aloha Junzhe, We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Kaylee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our stay here! Beautiful rooms and walkable area. We loved the beach and infinity pool! Make sure to use the amenities included in the resort fee, such as the 24 hour Go Pro free rental!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the ocean front room.The location of the hotel is central to everything.One way to the beach the other to the shops.Room was bright,spacious and clean.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

KOJI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place is very good !!
3 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 15 mei 2024
Aloha Koji, We were delighted to welcome you to Sheraton Waikiki and are so glad you had a wonderful stay. Our team pours their hearts into creating an unforgettable experience for each guest; therefore, your recognition and acknowledgement mean the world to us. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Jenny

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Sheraton Waikiki for my babymoon and we loved every moment of it. The hotel is near the Royal Hawaiian Center, walking distance to many shops, luxury shops, and the International Market place. Staff were great. We were given reusable pouches for water, friendly for the environment. I loved the bidet. We booked 1 king bed with partial ocean views and got upgraded to a corner room with partial ocean views that had 1 king bed and a full bed. Hotel is nice and clean.
3 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 13 mei 2024
Aloha Jenny, Mahalo for choosing Sheraton Waikiki; your review fills us with immense satisfaction. We always strive to offer the best possible stay to our valued guests; therefore, it is gratifying to know that the upgraded room and its amenities, complemented by our location as well as the thoughtful service by our associates, contributed to your comfort and joy. We also appreciate your recognition of our passion for sustainable practices, as we remain committed to environmental responsibility. It was an honor to be a part of your babymoon; we hope our efforts provided you with a restorative and rejuvenating experience before your precious little one arrives. We eagerly look forward to welcoming you back soon and extend our warmest wishes and blessings for your beautiful journey towards parenthood.Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

MEGUMI

Positief: Netheid
4 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 14 mei 2024
Dear Megumi, We are delighted you enjoyed your stay at Sheraton Waikiki. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Linh, Burnaby

Positief: Netheid, staat van de accommodatie en faciliteiten
Love it
5 nachten verbleven in maart 2024
Reactie van Sheraton Waikiki Guest Experience Team op 12 mei 2024
Aloha Linh, Mahalo for making us a part of your travel plans. We at Sheraton Waikiki are truly grateful for your amazing review and perfect rating. Knowing we made your stay incredible fills our hearts with immense satisfaction. Our entire team is dedicated to crafting unforgettable Hawaiian experiences for each guest, and your kind feedback lets us know that we are achieving our goal. It was a pleasure hosting your visit, and we look forward to seeing you again soon. As you journey onward, we wish you safe travels and memories that continue to bring you joy long after your departure.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 – Ontzettend slecht

Anzhelika

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It was very, very noisy, Neighbors above us was Very loud, My vacation was ruined, I talked to Manager and she said she can move me to other room because they didn’t have same oceanfront Category rooms available.
10 nachten verbleven in april 2024
Reactie van Guest Experience Team op 16 mei 2024
Aloha Anzhelika, Mahalo for sharing about your stay at our hotel. We apologize for the inconvenience you experienced during your stay due to noise disturbances from neighboring guests. Please know that providing a peaceful and comfortable environment for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. We have shared your feedback with the appropriate team to ensure Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope you will come back and see us the next time you are in our area.Mahalo,Mari K.Guest Experience Team

8/10 – Goed

Hussain Saleem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice view of Waikiki beach and ocean views didn’t like the hidden charges and it wasn’t mentioned when we booked it upgrade was costly otherwise it was a great experience
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing hotel, very clean, great helpful staff!
7 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 12 mei 2024
Aloha Jessica, Mahalo for the fantastic review and perfect rating. We are so happy to learn that you had an amazing time at Sheraton Waikiki. It truly warms our hearts to know that our team provided excellent service and that you enjoyed the comfort of our well-maintained accommodations. We strive to create unforgettable experiences for each guest, and your feedback lets us know we are on the right track. We appreciate you mentioning our accomplishments and look forward to creating another amazing stay for you whenever your travels bring you back to Honolulu.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

8/10 – Goed

AARON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location for getting around Waikiki. Convenient to shopping and restaurants. If you stay at this hotel be expected to see a resort fee charged to your room for $50 each day for really nothing of any value. Also this wanna be 5 star hotel is overly concerned about giving out there worn out towels, selling reserved loungers and $20 dollar cocktails poolside. They also lock the gates to the pool side foot bath at 6pm so if you wanna walk on the beach at night and return to the Sheraton via the beach there will be no were to wash the sand off your feet I am unsure why they do this?
10 nachten verbleven in april 2024

10/10 – Uitstekend

Atsushi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Saguftabanu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our stay.
3 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 11 mei 2024
Aloha Saguftabanu, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate your kind remarks and are glad that you thoroughly enjoyed your time with us. Crafting exceptional experiences for our guests is our passion, and your feedback lets us know we were successful. It was an absolute pleasure hosting you, and we look forward to welcoming you back soon for yet another fantastic Hawaiian escape right here at our beautiful island resort. Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

asako

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 12 mei 2024
Aloha Asako, Mahlo for choosing Sheraton Waikiki. We are thrilled you had an excellent stay, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 – Ontzettend slecht

Yuriy

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
One of the worst experiences with this hotel. Our bed sheets had brown spots looked like poop, our bathroom door wouldn’t lock either. The beach was super crowded, the pool was cold water. We did not enjoy our stay.
1 nacht verbleven in mei 2024
Reactie van Guest Experience Team op 10 mei 2024
Aloha Yuriy, We were deeply sorry to learn about the shortcomings of your recent stay at our hotel. Your feedback is incredibly valuable, and we sincerely apologize for falling short of your expectations. We prioritize your comfort and satisfaction and regret that your experience was not reflective of our usual high standards. We value all of your input and take your concerns very seriously. Please be assured that we will thoroughly investigate these issues to ensure that they are effectively addressed and do not recur going forward. We truly value your business and sincerely hope that you will consider giving us another chance to impress you with the exceptional hospitality we are known for providing.Mahalo, Mari K. Guest Experience Team

8/10 – Goed

TSUYOSHI

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location with beach access and great infinity pool!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Akemi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
何度か宿泊していますが大変満足です。
7 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 8 mei 2024
Aloha Akemi, Mahalo for returning to Sheraton Waikiki; we are grateful for your continued loyalty. Our goal is to impress every guest with the finest accommodations and unparalleled hospitality, and knowing that our dedicated service consistently creates exceptional experiences for you is truly rewarding. Your kind comments are a delight for our team and will fuel their motivation to keep exceeding expectations. It was an absolute pleasure to accommodate you again, and we look forward to welcoming you back for many more memorable stays. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Samir

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location to the beach, shopping and restaurants.
5 nachten verbleven in april 2024

8/10 – Goed

RIE

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 8 mei 2024
Aloha Valued Guest, Mahalo for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Sheraton Waikiki. It was a pleasure hosting you, and we look forward to welcoming you back soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 – Ontzettend slecht

Anna

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Room was filthy and staff was rude.
5 nachten verbleven in mei 2024
Reactie van Sheraton Waikiki Guest Experience Team op 7 mei 2024
Aloha Anna, Mahalo for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention. We will share your comments with appropriate individuals so that such matters do not happen again. We also apologize for the cleanliness issues you encountered during your visit. We will share your comments with our housekeeping team as we strive to enhance our guest experience at all levels. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Randi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 7 mei 2024
Aloha randi, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Waikiki; we hope to see you again soon. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Cheng

Positief: Netheid, staat van de accommodatie en faciliteiten
the front desk staff did not explain clearly on the text notification before room readiness at 3pm only. When I came to desk again at 3:20pm to ask the room readiness, said it is ready. She did not patiently explain to me that the text only notifies if the room is ready before 3pm.
4 nachten verbleven in april 2024

8/10 – Goed

Bruce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 6 mei 2024
Aloha Bruce, Mahalo for choosing to stay with us at the Sheraton Waikiki and sharing your feedback. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 – Goed

Deborah

Positief: Staat van de accommodatie en faciliteiten
Comfortable and safe is what I like best
4 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 5 mei 2024
Aloha Deborah, Mahalo for gracing Sheraton Waikiki with your stay. We were delighted to learn that your recent visit provided the tranquility and comfort you desired. Our mission is to create a sanctuary of relaxation and rejuvenation for every guest, and knowing we achieved this for you brings us immense satisfaction. Mahalo again for the great review. We eagerly await your return for another unforgettable experience.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 – Uitstekend

Yohei

7 nachten verbleven in april 2024

10/10 – Uitstekend

Todd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful check-in and property. Great service at the pool... shout outs for Jack at the pool and Dominic at the Rum Fire. Both were engaging and helpful. Love the pools and location. There's no where else I'll ever stay again in Honolulu.
6 nachten verbleven in april 2024

10/10 – Uitstekend

Pimprapha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best place to stay in Hawaii!
4 nachten verbleven in april 2024
Reactie van Sheraton Waikiki Guest Experience Team op 3 mei 2024
Aloha Pimprapha, Mahalo for your delightful review of Sheraton Waikiki. Your gracious praise is a feather in our cap, one we will wear with immense pride. We strive to be your island sanctuary, a place where the authentic spirit of our Hawaiian culture radiates through every aspect of your visit. We are thrilled that you thoroughly enjoyed your time here and that we were able to create an unforgettable vacation experience for you. May the memories you crafted with us forever shimmer with the brilliance of Waikiki's sunshine. The turquoise waters and endless serenity of our resort whisper your name. We invite you to answer their call and return for another fantastic stay.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team