2/10 – Ontzettend slecht
Christine
Reisde met familie en kleine kinderen
23 mrt 2026
I had a very disappointing experience at Sweet Water Hotel. The hotel gave me last-minute notice of a severe power outage caused by a storm, leaving the property without ectricity or running water for an estimated two weeks. This completely disrupted my plans and forced me to scramble to find another hotel at the last minute.
The receptionist was also rude and unhelpful during the situation, which added unnecessary stress.
I was initially told that I would be refunded, but after that, my calls were ignored. I ended up having to contact Expedia and even go to the hotel in person to request a refund, which took four days to resolve.
While I understand that storms and outages are beyond their control, the lack of communication, poor customer service, and difficulty getting a refund were unacceptable. I would not recommend staying here.
Christine
8 nachten verbleven in maart 2026





















