If you have kids, think again before renting this house.
We rented the home for our family vacation (6 nights late July/early August). While we understood it didn’t have central AC, the listening did say the property offered fans which kept it cool and comfortable. Several reviews backed up this claim. Upon arrival, however, we found one of the three tower fans was broken and the other two hardly moved the air inside the house. We contacted the property manager immediately asking if we could buy more fans for the house and donate them to the property. She responded back instantly says “absolutely!” After running the large fans we bought on high throughout the house for 5 straight hours our children (ages 24 months and 6 months) were both in tears. “Momma, hot!” was all my oldest could manage between sobs. The house had only cooled by three degrees and was reading at 87 degrees! 87!!!! For the health and safety of our babies we slept at a hotel that night.
That evening and the following day I attempted to contact the property manager, Amy. My calls, texts and emails went answered and the only response or acknowledgment we received was the day before checkout saying she’d been “traveling” and that the ad says “no AC”. That was it. No “oh, I’m so sorry I didn’t call you back.” Or “I’m sorry your kids were so uncomfortable”. Or “wow! 87 degrees? No wonder you couldn’t sleep in the house”. NOTHING!
We didn’t even get a thank you for spending $120 on fans! To this day, we’ve never heard a word from Amy.
The home is adorable. And, if you don’t have very young children, maybe you’ll enjoy sleeping there during the summer months.
However, if you, like me, are swayed and comforted by the reviews from June and July saying home “comfortable” the house is to stay in even during the hottest of days, you may want to call the Hood River Inn and reserve a room… just in case. Our six night stay there was fantastic!!!