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Beoordelingen van Buffalo Bayou Condos by Barsala

4 out of 5
Buffalo Bayou Condos by Barsala
1320 Montrose Blvd, Houston, TX

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 30 van 52 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 52 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 52 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 52 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 52 beoordelingen" "

8,4/10

Netheid

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Deja

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The apartment was nice and equipped. They had a pool and pool table that was very fun. Nice are.

2/10 – Ontzettend slecht

William

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The check in process is absolutely insane and inconvient. After a long day of traveling, I tried to check in ten minutes before 5pm without even thinking because normally check in times everywhere is 3pm. Well the keys were lost and couldn't get them for another 30 minutes and that's only because someone that lived there helped me...not Barsala customer service. Also it's a compound with intense "rules." I would suggest you look for another spot considering the price.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Guillermo

Positief: Netheid, comfort kamer
Just book it already!
I wouls definitely stay there again in a heartbeat. Had a few hiccups with getting our key or the breaker tripping once. But other than those minor things, our guest experience help, answered any questions that arose or had issues with. Very clean, security for the building was extremely nice and reassuring. We used it as a stay-cation and will be doing it again in the future. Well worth it. If you are thinking about it, do it. Amenities alone made the trip worth it besides the great views.
2 nachten verbleven in mei 2022

4/10 – Matig

Graham

15 nachten verbleven in mei 2022

10/10 – Uitstekend

danielle, Dallas

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean and nice. Tidy and neat. Adequate supplies. Easy to follow directions. Customer service was prompt and efficient.
2 nachten verbleven in juni 2022

6/10 – Redelijk

Shawn

Zakenreiziger
Positief: Netheid, comfort kamer
Communication
Everything was very nice except I didn’t have any bath tissue and or any clean towels they were in the washer not washed I had spoke to the helpline on a few occasions they said they would have someone bring me toilet tissue never happened I had to purchase my own
3 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Joy

Reisde met familie
Negatief: Comfort kamer
Disappointing
Terrible experience, poor communication between Barsala management and on-site manager. First booking was cancelled by the on-site manager- something about a long-term occupant but the listing continued to show available. Had to go through the Barsala website which prevented reward collection. Once a reservation was finally reserved, the unit was on the street with traffic all night long, and the bed was sunken in. Management moved us but charged extra. None of the furniture is comfortable, and extra towels, blankets etc. are unavailable. Overall, dont expect to do more than eat & shower here.
2 nachten verbleven in mei 2022

10/10 – Uitstekend

alan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool is amazing. Plenty of space in the condo. The staff was very responsive and timely if any issues arose
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Alonzo

Reisde met een groep
Positief: Netheid, comfort kamer
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Carrie

3 nachten verbleven in mei 2022

10/10 – Uitstekend

Katie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very safe. Quiet building with no loud parties, great for families and seniors. It is a much more sophisticated alternative to Midtown.
5 nachten verbleven in mei 2022

10/10 – Uitstekend

Tori

Positief: Netheid, comfort kamer
Great view and service!
This place was very clean and secure. It was minutes from River Oaks shopping and late night dining. We loved it. Great view from balcony and pool. Just have a little patience with the online check-in and key process, because after that - you are good to go! It also had a nice game room and lobby area.
2 nachten verbleven in april 2022

10/10 – Uitstekend

Rosa Virginia

3 nachten verbleven in mei 2022

10/10 – Uitstekend

Carmen

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The view was amazing from our room and from the pool! The pool was so relaxing and the hangout area was so chic! The room it’s self was great! Only thing was that the room was a bit dusty from I guess being vacant for a while and the floors were a bit firstly but there is a broom and I just swept it up and went on with my stay. I was satisfied and will book again! Thank you for an amazing stay in Houston 💕
3 nachten verbleven in april 2022

6/10 – Redelijk

Colin

Positief: Netheid
The apartment was great, new and spacious studio w everything you need and more. Unfortunately The bed was terrible, I was actually shocked at how bad it was, it literally felt like a broken mattress. Also maybe it was just my luck and timing but the hot tub/spa was broken when I went to use it and also the really cool cappuccino machine in the downstairs lobby needed servicing. Oh the in suite washer//dryer and gym downstairs was really convenient and nice as well. I booked four nights and made the mistake of thinking every night was the same price and then found out I was paying more than double what I anticipated on a couple nights :( read the details carefully when booking through third parties.
4 nachten verbleven in april 2022

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Comfort kamer
Pick somewhere else
I would not recommend this company. This was hands down the worst check in process I have ever experienced. I was moved three times, and at one point another customer walked in my room because he was also completely confused. Accommodations were meh…definitely not 4 stars. They also have a non-industry standard check in time of 5pm and charge $100 to arrive early. Additionally, they have sound monitors in the room, which isn’t really a problem, but just feels invasive.
4 nachten verbleven in maart 2022

6/10 – Redelijk

Joel

2 nachten verbleven in maart 2022

10/10 – Uitstekend

Natosha

3 nachten verbleven in maart 2022

8/10 – Goed

Robert

Reisde met familie
Negatief: Netheid
Could have been better experience
Unfortunately one of the thw two booked condos were not cleaned from the previous stay(bed, towel on the floor, plate in the sink). However, property management provided an additional bed for the night and cleaned the condo the next morning.
2 nachten verbleven in maart 2022

8/10 – Goed

Christopher

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2022

10/10 – Uitstekend

kamesha

Zakenreiziger
Positief: Netheid, comfort kamer
Flawless Stay
Beautiful unit that was fairly new. All new fixtures, new and modern. Decorated nice and was comfortable! Check in was detailed and easy. Excellent safe location. I am definitely booking again
3 nachten verbleven in maart 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
3 nachten verbleven in maart 2022

10/10 – Uitstekend

Shequita

3 nachten verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Check in and check out procedures can be improved. There is no manager on site and online document verification etc. is flawed when booking via hotels.com.. No upfront email as announced etc. So best to be proactive. Needs good reliable US data connection to finalize check in. Took me about 1,5 hours to get it done, which is bothersome after a 20hr+ international travel day. Also I witnessed a lot of folks having similar issues.. once checked in the property is beautiful.. Not much information on check out procedure.. Key is supposed to be returned to key cafe.. in room there is contradicting information that states ro leave keys in apartment. Key cafe needs to be opened with tag on keys not the apartment fob, which is noteworthy. tableware was missing two glasses which were announced to be brought, but did not happen over 12 night stay. Other tham these smaller hickups it is a great spot to be
12 nachten verbleven in december 2021

10/10 – Uitstekend

Scott

Positief: Netheid, comfort kamer
11 nachten verbleven in december 2021

10/10 – Uitstekend

Arnicea

Positief: Netheid, comfort kamer
Must stay
The overall stay was great. Great location, plenty of eating spots and beautiful view. Will definitely stay again
2 nachten verbleven in januari 2022

4/10 – Matig

Corey

Reisde met familie
Positief: Netheid, comfort kamer
I didn’t like the room because they don’t have tv in living room
2 nachten verbleven in december 2021

10/10 – Uitstekend

Brittney

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in december 2021

8/10 – Goed

Boerge

Zakenreiziger
Positief: Netheid, comfort kamer
13 nachten verbleven in november 2021

10/10 – Uitstekend

Jorge

Positief: Netheid
Perfect for spending a couple of days in Houston. Very spacious studio, bathroom and kitchen with access to swimming pool with a beautiful view on downtown. Need to download an app and follow several steps to check-in but on site manager Ahmed was very friendly and helpful.
3 nachten verbleven in december 2021
Reactie van Customer Support op 15 dec 2021
We appreciate your valuable feedback!

10/10 – Uitstekend

Erica

Positief: Comfort kamer
3 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Anibal

Positief: Comfort kamer
ignored
the kitchen had no gas, and they never solved the problem. they weren't able to warn me before. for a whole week. I would never return
7 nachten verbleven in oktober 2021

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
My boyfriend and I loved our week stay here. It had amazing amenities including a bocce court, game room, pool, beautiful kitchen, laundry, etc. It was clean and was in a perfect location for the things we had planned. Would stay again!
5 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Luis

checking is at 5PM and Checkout is at 11AM and if you want to extend you have to pay... Also this is not a hotel its a condo, which I think should not be listed on this site for hotels.
2 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Robert, AUSTIN

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What a nightmare. A 10 step system to get into the condo. I was told I would get a text with a code for the gate. Never did and had to call them. I was told the keys would be in the ridiculous "KeyCafe". They weren't and I had to call them. I finally got into the building to find out my room changed at the last minute and when I entered it it had never been cleaned from the previous client. Filthy. I called and they changed my room yet again. I should not have to go through that kind of a mess to get into my room at this price. BTW, jacuzzi was broken, fire pits were broken, cannot change TV channels in the gym, and the manager, Ahmad, would never call me back. Never again Barsala!
3 nachten verbleven in september 2021

2/10 – Ontzettend slecht

Terryka D

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ahmad was so unprofessional. After I stayed and left my review in Barsala actual site; he called to check me and not out of concern. There was a plate of food left under the bed, so I know the cleaning people aren’t cleaning properly! Even said “you won’t stay with us no more.. and used an f bomb”.. very sassy tone portraying to be a woman!! Highly not recommended! If I could leave a negative star, I would.
3 nachten verbleven in september 2021
Reactie van -Barsala Houston op 8 sep 2021
Thank you for your feedback Terryka. While we appreciate all guest feedback, mutual respect is a top priority of ours here at Barsala. We do not tolerate name calling of our team members and will not tolerate said disrespect to our guests in the same token! We will make sure to address the above concerns of cleanliness and the Manager and thank you for staying with us!

10/10 – Uitstekend

Mukul

Reisde met familie
Positief: Netheid, comfort kamer
A perfect stay!
What a great property! The condo was large, clean and well stocked on essentials. There were great amenities in the building as well! Our two kids had a great time at the pool and the arcade/lounge. Any questions we had were very quickly responded to. We will be back for sure!
5 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
Mukul, Thank you so much for your feedback! We hope to see you again soon and please feel free to reach out shall you need accommodations in any other city or when you're ready to return!

8/10 – Goed

Nazish

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Modern, beautiful and comfortable stay! Would definitely consider staying here again!
5 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
Your feedback is greatly appreciated! We hope to see you again soon!

10/10 – Uitstekend

Rimnonga and Candis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was very clean, very safe. It felt like my home away from home.
7 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
We love that you were able to make yourself at home here with us at Barsala! Please call us when you're ready to make us your home away from home again!

2/10 – Ontzettend slecht

Travas

2 nachten verbleven in augustus 2021

8/10 – Goed

Scott, Roland

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean and new. Great pool, gym, and game room/lounge. The apartments are a bit under furnished and the couch was not comfortable. The ice and water in my refrigerator didn't work. It is certainly safe but there are far too many security doors to pass through to do anything or go anywhere in the building.
2 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
Scott, Control access is surely a priority for us here at Barsala Montrose so thank you for taking notice! We will take the above feedback and thank you for staying here with us!

10/10 – Uitstekend

Cheshana

Reisde met familie
Positief: Netheid, comfort kamer
Perfection!
Our stay was absolutely amazing. From the detailed instructions to check in to the convenience of being able to text and get immediate responses when I had questions. Everything was absolutely wonderful.
6 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
Thank you so much for staying here with us! We look forward to seeing you again soon!

6/10 – Redelijk

James

Positief: Netheid
Nice Building,Access was like a BNB,No Front Desk
Access to the parking garage was not good. Mostly to do with operator (us) error. But, our key was not in the key box and the directions indicated that it would be and that was confusing. We waited for 20 minutes for someone to bring it to us in the parking garage. Read the access instructions when you receive them and again before you enter the parking garage. The steps are called out well but, there are a lot of steps.
2 nachten verbleven in augustus 2021
Reactie van -Barsala Houston op 8 sep 2021
James, Thank you so much for your honest feeback! We will make sure to knock it out of the park for you next time and hope to see you soon! Thank you for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Privacy and very secure
5 nachten verbleven in juli 2021
Reactie van -Barsala Houston op 13 aug 2021
Hi there! Thank you so much for your 5-star rating!

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juli 2021
Reactie van -Barsala Houston op 13 aug 2021
Thank you so much for your awesome 5-star rating!

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, comfort kamer
Beautiful view
We enjoyed our stay. Our studio was beautiful with a great view. Could use a little more seating in the living room, but there were bar stools in the kitchen. Overall, it was perfect!
8 nachten verbleven in juli 2021
Reactie van -Barsala Houston op 13 aug 2021
Rebecca, thank you so much for your review and we are glad to hear Barsala is making its way to the top of your perfect list! We hope to see you soon!

10/10 – Uitstekend

Daylon

2 nachten verbleven in juli 2021
Reactie van -Barsala Houston op 13 aug 2021
Thank you so much for your 10 star rating Daylon we are so glad you enjoyed staying here with us at Barsala Montrose!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice property but the worst bed I’ve ever slept on.
5 nachten verbleven in juni 2021
Reactie van -Barsala Houston op 13 aug 2021
Thank you for your review and love all feedback! We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The condo was extremely nice. I enjoyed stay here, the condo was very spacious and clean. The pool area was nice with a beautiful view. I would definitely recommend staying here again.. The condo was extremely clean.. Fully supplied.. Very easy to check-in with clear instructions.. Our check-in person was very responsive, he came to clean as we were there, anything that I needed he made himself available.
2 nachten verbleven in juni 2021
Reactie van -Barsala Houston op 13 aug 2021
Hello there! We are so glad service showcased how Barsala truly operates in your experience at Barsala Montrose and thank you so much for your kind review!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice apartments! Amenities are great
7 nachten verbleven in juni 2021
Reactie van -Barsala Houston op 13 aug 2021
Thank you so much for your review and we are glad that you got to take a full experience in at the community! We hope to see you soon!