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Beoordelingen van Courtyard by Marriott Houston Brookhollow

3 out of 5
Courtyard by Marriott Houston Brookhollow
2504 North Loop West, Houston, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 495 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 327 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1002 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Charles

Positief: Netheid, personeel en service
Not a bad hotel for the money. Staff is professional and hotel is clean. Just a bit dated.
3 nachten verbleven in mei 2024

8/10 – Goed

Charles

Positief: Netheid, personeel en service
The hotel is fine. Staff was professional. Just a dated hotel. It’s a good stay for the money.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Emily

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was super sweet and helpful. The lady who checked us in remembered why we came to the area and asked about our trip after the fact. Very friendly, clean, comfortable environment, and close to several places of entertainment!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Meredith

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was friendly
1 nacht verbleven in april 2024

10/10 – Uitstekend

Brent

Reisde met partner
Positief: Netheid, voorzieningen
Comfortable
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Martha

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unsafe location multiple entry doors on ground level
1 nacht verbleven in april 2024

10/10 – Uitstekend

jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was nice
1 nacht verbleven in april 2024

10/10 – Uitstekend

Will

Reisde met partner
Rosa was great!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Louise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and informative. Hotel was very clean.
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Juan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was ok
2 nachten verbleven in maart 2024

8/10 – Goed

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was quick and smooth, attendant was very friendly! Property clearly look older but is still a good condition and my room was very clean.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Amanda

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Kissy

1 nacht verbleven in maart 2024

8/10 – Goed

Jill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
: Amazingly quiet for being very close to a freeway! Clean, with plenty of the necessaries. Fairly well soundproffed from room to room. Heating-cooling options permit turning off the fan. could hav - In March I had to double over the bedclothes to keep warm enough. I could have raised the thermostat, though.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Denise, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was excellent throughout our 5 day stay. Property was full and service was still exceptional, every member went above and beyond. We chose this hotel due to a reviewer comment regarding "most comfortable beds" We were not disappointed. Highly recommend this property.
5 nachten verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Gladys

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Houston Brookhollow op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Victor Rafael de Caso, Mexico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good affordable hotel, well located on loop.
4 nachten verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay.
1 nacht verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 – Redelijk

Nancy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No go.
Hotel was decently clean-no housekeeping included. housekeeping services for one night cost us $40. Negates any benefit of using hotels.com. Hotel is dark, needing updates badly. Bathrooms are old, cast iron tubs with poor drainage on first floor. Water collected around feet during shower. Odor or mildew and overpowering air freshener. We reserved a king and we’re given two full size beds. Overall not horrible, but I will never return.
2 nachten verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have experienced during your stay. We take all feedback seriously and will use your comments to improve our services for future guests. If there's anything specific you'd like to discuss or if you'd like to give us another chance to make it right, please don't hesitate to reach out to us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best beds ever
1 nacht verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Melissa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Murillas G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Como siempre bueno
2 nachten verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

maura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very nice and helpful. The property is in the middle of nowhere. The room was nice and clean - it wasn't updated but wasn't old.
3 nachten verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a very nice stay. The room was clean and comfy.
1 nacht verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 – Redelijk

Helen Grace

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have experienced during your stay. We take all feedback seriously and will use your comments to improve our services for future guests. If there's anything specific, you'd like to discuss or if you'd like to give us another chance to make it right, please don't hesitate to reach out to us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.

10/10 – Uitstekend

LIC. Irma Guadalupe

1 nacht verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Josue

1 nacht verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 – Redelijk

Fred

Positief: Personeel en service
Suitable place to sleep except for train noise during the night.
1 nacht verbleven in januari 2024
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 – Redelijk

Melbourne

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Narine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

Lakandra

1 nacht verbleven in december 2023
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Paulina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Paulina

1 nacht verbleven in december 2023
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Cindy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice
1 nacht verbleven in december 2023
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 – Uitstekend

Imran

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

SHRI

1 nacht verbleven in december 2023

6/10 – Redelijk

ANGELICA

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Solo un poco mas de limpieza en el baño
2 nachten verbleven in december 2023

10/10 – Uitstekend

Gloria

1 nacht verbleven in december 2023
Reactie van Courtyard By Marriott op 6 mrt 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

8/10 – Goed

Utkarsh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Diofel

2 nachten verbleven in december 2023

6/10 – Redelijk

Jessica

Positief: Personeel en service
3 nachten verbleven in september 2023

8/10 – Goed

Richard

1 nacht verbleven in december 2023

10/10 – Uitstekend

Donna

Reisde met familie
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I needed to wash and dry some clothes and there are washer and dryer in site very reasonable price I had all I needed for this trip
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kristina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Stacy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023