Property amenity

Reviews of Hawthorn Extended Stay by Wyndham Kingwood/Houston

2.5 out of 5
Hawthorn Extended Stay by Wyndham Kingwood/Houston
24450 Eastex Freeway, Kingwood, TX

Reviews

9.8

Exceptional

Rating 10 - Excellent. 142 out of 165 reviews" "
Rating 8 - Good. 19 out of 165 reviews" "
Rating 6 - Okay. 2 out of 165 reviews" "
Rating 4 - Poor. 1 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in May 2024
Response from Luis Garcia on 12 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful rooms!
Stayed 1 night in May 2024
Response from Luis Garcia on 7 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Balmore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in May 2024
Response from Luis Garcia on 7 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Luis Garcia on 6 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

flor, Humble

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Luis Garcia on 3 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Miguel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant experience
Stayed 5 nights in Apr 2024
Response from Luis Garcia on 2 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the entire hotel was super clean.
Stayed 5 nights in Apr 2024
Response from Luis Garcia on 29 Apr 2024
Thank you for providing feedback on your recent experience at Hawthorn Extended Stay. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Iraic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Luis Garcia on 29 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Jonathan, Northlake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Great staff great service!
Stayed 5 nights in Apr 2024
Response from Luis Garcia on 24 Apr 2024
Thank you for choosing Hawthorn Extended Stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hawthorn Extended Stay in the near future

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and it was in a good location for us. We were happy with the breakfast provided and it made our visit more convenient. We were in Houston to visit our grandson for the first time and will stay here on our future visits.
Stayed 3 nights in Apr 2024
Response from Luis Garcia on 22 Apr 2024
Thank you for sharing this positive review. We appreciate our location here in Kingwood just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 Excellent

sami

Stayed 2 nights in Apr 2024
Response from Luis Garcia on 12 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Celsa Cristina

Travelled with family
Liked: Amenities
Everything excellent.I highly recommend this hotel
Stayed 4 nights in Apr 2024
Response from Luis Garcia on 22 Apr 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Garcia on 22 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Aleigha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot the lady name but she was there when I checked in around 7/8pm on 04/12/2024 she was soooo kind . We had a mistake with my room extension but the lady that morning straighten things out . My kids and I enjoyed our stay and will be booking again
Stayed 2 nights in Apr 2024
Response from Luis Garcia on 22 Apr 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Garcia on 22 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but very comfortable with the room we had.
Stayed 1 night in Mar 2024
Response from Luis Garcia on 16 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. We are so pleased tohear you found room to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Colby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Luis Garcia on 16 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Jonathan, Northlake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice and clean been staying here for a few months now
Stayed 1 night in Mar 2024
Response from Luis Garcia on 15 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hawthorn Extended Stay iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Excellent

Loniesha

Stayed 1 night in Apr 2024
Response from Luis Garcia on 6 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels we have stayed at for a reasonable price. Room was great with all you need for an extended stay and breakfast offering was about as good as a restaurant. Staff was friendly and helpful.
Stayed 5 nights in Apr 2024
Response from Arturo on 13 Apr 2024
Kathleen,Thank you, for your recent Survey-regarding Hawthorn Suites by Wyndham Kingwood-Houston. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Hawthorn Suites by Wyndham Kingwood a leader in excellence. Thank you for choosing Wyndham Hotels

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities
Staff were accommodating and super friendly. Bed was so cozy. Everything was exceptionally clean!
Stayed 1 night in Mar 2024
Response from Arturo on 13 Apr 2024
Marian,Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Kingwood/Houston. It is always a pleasure to receive positive feedback. I am particularly pleased that you found everything exceptional clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The lobby area and bar were a nice surprise.
Stayed 3 nights in Apr 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for providing feedback on your recent experience at Hawthorn Extended Stay. We take pride in providing a clean and comfortable space for all of our guest, so our teamappreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. We stayed 5 nights.
Stayed 5 nights in Apr 2024
Response from Luis Garcia on 12 Apr 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression.We look forward to seeing you again soon.

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTSTANDING!!!!
Stayed 3 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

10/10 Excellent

samuel

Travelled with partner
The care of the front desk check in staff!
Stayed 1 night in Apr 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for your great review. At Hawthorn Extended Stay, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with front desk staff to give them the recognitionthat they deserves. They will be delighted to hear your feedback.

10/10 Excellent

Takeisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Was Nice & Clean.
Stayed 3 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for providing feedback on your recent experience at Hawthorn Extended Stay. We take pride in providing a clean and comfortable space for all of our guest, so our teamappreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

nerissa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Lisett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for providing feedback on your recent experience at Hawthorn Extended stay. We take pride in providing a clean and comfortable space for all of our guest, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property, the rooms have a lot of room space. Will continue to come here when in the area.
Stayed 2 nights in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. We are so pleased tohear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Delicious breakfast. The pool was super cold, not super deep so great for my kids.
Stayed 1 night in Mar 2024
Response from Luis Garcia on 12 Apr 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. We agree that the waffles is to die for. Our breakfastchef will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

10/10 Excellent

Lorenzo

Stayed 1 night in Mar 2024
Response from Luis Garcia on 22 Apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hawthorn Extended Stay. We hope you’ll visit us again soon.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was. Just okay, nothing unique about it.Property was overrated on expedia website
Stayed 1 night in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. Our team is so glad tohear that you enjoyed stay. We look forward to seeing you again soon.

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 1 night in Mar 2024
Response from Arturo on 25 Mar 2024
Alfredo,Thank you for taking the time to tell us about your experience at Hawthorn Extended Stay by Wyndham Kingwood/Houston. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Eiji

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from Arturo on 25 Mar 2024
Eiji,It was a pleasure to have had you as our guest, and thank you, for your recent comments regarding Hawthorn Suites Kingwood by Wyndham . We appreciate you taking the time to make us aware of your experience during your stay. We look forward to seeing you in the near future.

10/10 Excellent

Myesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Everything was nice & clean. The staff were all so sweet and helpful. My babies and I were extremely satisfied with our three night stay. Will definitely be staying there next time I go to Houston.
Stayed 3 nights in Mar 2024
Response from Arturo on 20 Mar 2024
Myesha,Thank you for taking the time to tell us about your experience at Hawthorn Extended Stay by Wyndham Kingwood/Houston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Arturo on 18 Mar 2024
Ashton,Thank you for sending us your survey and we hope to have you again.Thank you for using Wyndham Hotels.

10/10 Excellent

Jonathan, Northlake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay!
Stayed 5 nights in Mar 2024
Response from Arturo on 17 Mar 2024
Jonathan,Thank you, for your recent Survey-regarding Hawthorn Suites by Wyndham Kingwood-Houston. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Mar 2024
Response from Arturo on 14 Mar 2024
Nadia,Thank you for responding to our survey, and we are glad that you are satisfied with our service, and we hope to have you again soon.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 2 nights in Mar 2024
Response from Arturo on 13 Mar 2024
Cynthia,Thank you for taking the time to provide us with your feedback. On behalf of the entire team, we look forward to seeing you in the near future.

10/10 Excellent

Ahuma

Stayed 1 night in Mar 2024
Response from Luis Garcia on 12 Apr 2024
Thank you for taking a moment to share your experience at Hawthorn Extended Stay. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Arturo on 6 Mar 2024
Carl,Thank you very much for completing your survey. We hope to have you again.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, well equipped, fantastic bed, pillows and exceptional bathroom. Friendly staff, great breakfast options, skip the really bad powdered eggs.
Stayed 4 nights in Feb 2024
Response from Arturo on 3 Mar 2024
Matthew,Your satisfaction, feedback and business are very important to us. On behalf of the entire team, we look forward to seeing you in the near future.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Arturo on 25 Feb 2024
Paul,Your satisfaction, feedback and business are very important to us. On behalf of the entire team, we look forward to seeing you in the near future.

10/10 Excellent

Stacie, Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots of dining and shopping close by! Staff is amazing!
Stayed 2 nights in Feb 2024
Response from Arturo on 19 Feb 2024
Stacie,We appreciate your comments, and we are happy that you found a perfect location and that you are very satisfied with all of our associates.

10/10 Excellent

Shahidah

Liked: Amenities
I was pleasantly surprised by how big the rooms were. The hotel itself is fairly new which also made it nice. The staff was very friendly.
Stayed 2 nights in Feb 2024
Response from Arturo on 19 Feb 2024
Shahidah,It is always gratifying when a guest comments on the professionalism of our associates, thank you for staying with us and we hope to serve you again soon.

8/10 Good

Deborah

Stayed 1 night in Feb 2024
Response from Arturo on 19 Feb 2024
Deborah,We appreciate your survey; we hope to have you again soon.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Arturo on 19 Feb 2024
Rebecca,We appreciate your rating in the survey, from all our associates thank you very much and we hope you continue using Wyndham Hotels.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Very clean! It is a new facility so that helped! Comfortable beds- down side- no bathtub😞
Stayed 1 night in Jan 2024
Response from Arturo on 25 Feb 2024
Carol,Thank you for taking the time to provide us with your feedback, we truly hope there will be an opportunity for you to return to our property and let us provide you with the service you expect and deserve.