Exterieur

Beoordelingen van Space City Inn

2.5 out of 5
Space City Inn
4221 North Fwy, Houston, TX

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 14 van 39 beoordelingen" "
Gastenscore: 8 - Goed. 6 van 39 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 39 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 39 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 39 beoordelingen" "

7,4/10

Netheid

7,0/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karla

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are great very friendly specially Maria
2 nachten verbleven in april 2024
Reactie van Nick Patel op 21 apr 2024
We are delighted to have your positive review. Surely this will inspire our team.Thank you for your business.FDM

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van FDM op 11 apr 2024
Thank you for the wonderful review.We truly appreciate your business.

10/10 – Uitstekend

Narine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van FDM op 18 jan 2024
We truly appreciate your time for posting a wonderful review. We are happy to know that you have enjoyed your stay.Thank you for your business.FDM

8/10 – Goed

David

1 nacht verbleven in oktober 2023
Reactie van FDM op 8 nov 2023
Hello DavidThank you for your positive review.We appreciate your business.

2/10 – Ontzettend slecht

Mary F

2 nachten verbleven in juni 2023
Reactie van FDM op 1 jul 2023
We appreciate your business. It would be much nicer to get better then 2 even after offering 20% off where motel was not at fault for the water problem.FDM

4/10 – Matig

Michael

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Cigarette burns on the bedding, what I can only assume was left over drugs on the bathroom counter, no crossbar on door, no continental breakfast, bums camping in the parking lot. Overall not satisfied with the stay, the rooms should have been far better for the price
1 nacht verbleven in november 2022
Reactie van FDM op 14 nov 2022
Dear GuestI am sorry for the inconvenience during your stay. I personally apologize for the concern issues. Your concerns are forwarded to the housekeeping department. Just to share with you, if you would have notified to the front desk staff, they would have change the room to your satisfaction. Thank you for sharing your experience with us.We appreciate your business.FDM

6/10 – Redelijk

Tri

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lack of toilet paper
2 nachten verbleven in november 2022
Reactie van FDM op 13 nov 2022
I apologize for the inconvenience, will forward this to our house keeping department. I encourage you to call front office in future so they can take care ASAP.Thank You for sharing with us.We truly appreciate your business.Front office manager

10/10 – Uitstekend

N and Y

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was amazing and comfortable with friendly staffs
1 nacht verbleven in september 2022
Reactie van Chev op 16 sep 2022
We are happy you enjoyed your stay with us. Thank you for the review.

4/10 – Matig

Jose

Negatief: Netheid, personeel en service
1 nacht verbleven in augustus 2022

4/10 – Matig

Ajithprasad

3 nachten verbleven in juli 2022
Reactie van Chev op 21 jul 2022
Thank you for your review.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Palace Inn 45N/Crosstimber location.
The area around the hotel isnt the best, and the hotel told us that. Cant really hide it. BUT...the owners and staff of the hotel were the BEST. I cant say enough about how friendly and willing to help out they were. Price and secure parking were great as well. Location was good, right by the 45 freeway and plenty of restaurants in the area.
4 nachten verbleven in april 2022
Reactie van Chev op 25 apr 2022
Thank you for your review. We are very happy you enjoyed your stay with us. We hope you return in the future.

2/10 – Ontzettend slecht

Miguel

1 nacht verbleven in maart 2022
Reactie van Nick patel op 21 mrt 2022
Thank You for sharing your review with us. We appreciate your business.

4/10 – Matig

Michael

Positief: Netheid
Negatief: Comfort kamer
A place to lay your head that's it
The guy behind the counter was friendly but I really couldn't understand anything he said. I like the fact the place is gated but you have to park your car and get out swipe card and run back to your car fast before gate closes on you. I also didn't have heat any heat whatsoever.
2 nachten verbleven in februari 2022
Reactie van Arjun op 14 feb 2022
I am sorry for the inconvenience, FYI once you swipe the card for the gate, gate remains open until the car passes it. Regarding the heater, if you would have called front desk, they could have helped you. I have made notes for the maint. dept. Next time when you come, we will make sure that you will be happy. I appreciate your feedback and looking forwarded to help you. Thank You Arjun Front Desk Manager

6/10 – Redelijk

John

7 nachten verbleven in november 2021
Reactie van Nick op 18 nov 2021
We appreciate your time for reviewing your stay. Thank You

8/10 – Goed

John

Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in oktober 2021
Reactie van Chev op 13 nov 2021
Thank you for your review. We are glad you enjoyed your stay with us.

2/10 – Ontzettend slecht

Rita

1 nacht verbleven in november 2021
Reactie van Chev op 12 nov 2021
Thank you for your review. However, our hotel policy is registered guests only and you partner tried to bring an unregistered guest to the room while you were not there and you had additional unregistered guests in the room.

6/10 – Redelijk

Ironesha

2 nachten verbleven in november 2021
Reactie van Chev op 12 nov 2021
Thank you for your review.

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Chev op 6 nov 2021
Thank you for your review. The hotel policy is all occupants of the hotel needs a valid identification to stay. Your partner didn't have identification.

8/10 – Goed

Julian

1 nacht verbleven in oktober 2021
Reactie van Chev op 23 okt 2021
Thank you for your review. We are happy you enjoyed your stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hotel was nice, clean room, gated parking was very nice. Front desk clerk had an attitude problem. Area was full of homeless people walking around asking for money.
2 nachten verbleven in oktober 2021
Reactie van Chev op 12 okt 2021
Thank you for your review. We have a gate as you saw so no one could have entered inside the room

2/10 – Ontzettend slecht

Amber

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2021
Reactie van Chev op 24 sep 2021
Thank you for your review. However, the power was out for a couple of hours when you had arrived. We didn't want to put you in a room with no air conditioner and we didn't know when the power was going to return.

10/10 – Uitstekend

Shaanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'm trying to book three more days at the same Hotel
3 nachten verbleven in september 2021
Reactie van Chev op 11 sep 2021
Thank you for your review.

2/10 – Ontzettend slecht

Lavance

Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2021
Reactie van Chev op 4 sep 2021
Thank you for the review

6/10 – Redelijk

CHRISTOPHER

Zakenreiziger
1 nacht verbleven in augustus 2021
Reactie van Chev op 4 sep 2021
Thank you for the review. We are happy you enjoyed your stay with us.

2/10 – Ontzettend slecht

Spencer

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was stinky
2 nachten verbleven in augustus 2021
Reactie van Chev op 5 sep 2021
Thank you for your review. However, you broke the hotel rule because we don't allow pets on our property and you had a small dog in your room.

10/10 – Uitstekend

JOSE C

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and Secure
Nice Hotel and very secure with a gated parking lot.
3 nachten verbleven in juli 2021
Reactie van Chev op 22 jul 2021
Thank you for your review. We aim to make all of our guests feel at home.

10/10 – Uitstekend

Elizabeth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van Chev op 22 jul 2021
Thank you for your review. We are happy you enjoyed your stay with us. Please come back.

8/10 – Goed

Jermaine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021
Reactie van Chev op 16 jul 2021
Thank you for your review. We appreciate your stay with us.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in mei 2021
Reactie van Chev op 31 mei 2021
Thank you for your review.

10/10 – Uitstekend

Jose

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gated Parking = Awesome!
Gated parking definitely separates them from the pack. I was actually hauling a motorcycle trailer so it was a extremely comforting to know only guests would be able to venture in to the parking lot. Room was great for the price. Not much more you can ask for!
1 nacht verbleven in mei 2021
Reactie van Chev op 25 mei 2021
Thank you for your review. We are very glad you enjoyed your stay with us. Our owner goes to great lengths to make the hotel as customer friendly as possible. Hope you come back again soon.

6/10 – Redelijk

Joshua

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in mei 2021
Reactie van Chev op 17 mei 2021
Thank you for your review. We are glad you stayed with us. Hope you come back in the future.

4/10 – Matig

Adam

Negatief: Personeel en service
I’d Rather sleep in my car!
Terrible service from the first greeting of the manager. Manager was being very sarcastic and a smart ass with me, it was very disrespectful. Not 5 minutes after entering my room and using the rest room, the toilet started leaking. They switched rooms for me but did that with an attitude also. All in all... do NOT stay here.
1 nacht verbleven in april 2021
Reactie van Chev op 23 apr 2021
We are very sorry for the bad service you received. We will address it with the staff.

8/10 – Goed

Gaylan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, helpful, safe
Front desk manager was very welcoming and came up to our room later to make sure we were happy. Parking is fenced and gated which was nice. Not luxury by any means but great for a clean overnight stay.
1 nacht verbleven in april 2021
Reactie van Nick Patel op 16 apr 2021
Thank you for your compliments. We do value our Guests

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this place
I accidentally booked this palace inn instead of a different one about 15 minutes away. What a mistake i made. The manager was not friendly and very difficult to hear and understand. I told him straight up i could not hear him and he still was yelling me something about signing a paper. Then after what seemed like forever we finally got our room keys. My first rooms ac was trashed. Wouldnt just Immediately give me another room and made me wait in a hot himid room to go try to fix an ac that he obviously knew was broken because it had obviously been broken a while. Gave me a 2nd room where the ac was barely hanging on but worked. Later that night i saw him rent the room with the broken ac out again. So he knew it was broken and put me in it anyway. Awesome. Bed was mediocre but passable. Woke up in the morning to hot water that was slightly above room temperature. Avoid this place at all costs. Theres other motels in the same area that are better than this.
1 nacht verbleven in april 2021
Reactie van Nick Patel op 16 apr 2021
I am sorry to hear about your experience, I apologize for the inconvenience, also thank you for letting me know, I will share this with my employees and will make sure will correct your concerns. Thank You

10/10 – Uitstekend

Sharkey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was only one night, but it was a peaceful night
1 nacht verbleven in april 2021
Reactie van Nick Patel op 8 apr 2021
Thank you for your review. We are glad you enjoyed your stay with us.

8/10 – Goed

Charleston R

Positief: Netheid, personeel en service en comfort kamer
Nice people
Friendly service
1 nacht verbleven in april 2021
Reactie van Nick Patel op 2 apr 2021
WE APPRECIATE YOUR COMPLIMENTS 'NICE PEOPLE'. THANK YOU FOR STAYING AT PALACE INN NORTH

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't need all the frills of a fancy hotel. But they provided excellent service
1 nacht verbleven in maart 2021
Reactie van Nick Patel op 1 apr 2021
We are glad to know that you enjoyed your stay at our property. Your positive feedback helps our staff to provide consistence services. We Thank you for your 5 star rating.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2021
Reactie van Nick Patel op 11 apr 2021
Thank You for sharing your experience with us. We appreciate your feedback.