Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 14 van 39 beoordelingen" "
10 - Uitstekend
14
Gastenscore: 8 - Goed. 6 van 39 beoordelingen" "
8 - Goed
6
Gastenscore: 6 - Redelijk. 5 van 39 beoordelingen" "
6 - Redelijk
5
Gastenscore: 4 - Matig. 6 van 39 beoordelingen" "
4 - Matig
6
Gastenscore: 2 - Ontzettend slecht. 8 van 39 beoordelingen" "
2 - Ontzettend slecht
8
7,4/10
Netheid
7,0/10
Personeel en service
7,0/10
Voorzieningen
7,2/10
Staat van de accommodatie en faciliteiten
6,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Karla
Reisde met familie
21 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are great very friendly specially Maria
Karla
2 nachten verbleven in april 2024
Reactie van Nick Patel op 21 apr 2024
We are delighted to have your positive review. Surely this will inspire our team.Thank you for your business.FDM
10/10 – Uitstekend
Karla
9 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Karla
3 nachten verbleven in april 2024
Reactie van FDM op 11 apr 2024
Thank you for the wonderful review.We truly appreciate your business.
10/10 – Uitstekend
Narine
17 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Narine
1 nacht verbleven in januari 2024
Reactie van FDM op 18 jan 2024
We truly appreciate your time for posting a wonderful review. We are happy to know that you have enjoyed your stay.Thank you for your business.FDM
8/10 – Goed
David
19 okt 2023
David
1 nacht verbleven in oktober 2023
Reactie van FDM op 8 nov 2023
Hello DavidThank you for your positive review.We appreciate your business.
2/10 – Ontzettend slecht
Mary F
30 jun 2023
Mary F
2 nachten verbleven in juni 2023
Reactie van FDM op 1 jul 2023
We appreciate your business. It would be much nicer to get better then 2 even after offering 20% off where motel was not at fault for the water problem.FDM
4/10 – Matig
Michael
Reisde met partner
14 nov 2022
Negatief: Netheid, personeel en service en voorzieningen
Cigarette burns on the bedding, what I can only assume was left over drugs on the bathroom counter, no crossbar on door, no continental breakfast, bums camping in the parking lot. Overall not satisfied with the stay, the rooms should have been far better for the price
Michael
1 nacht verbleven in november 2022
Reactie van FDM op 14 nov 2022
Dear GuestI am sorry for the inconvenience during your stay. I personally apologize for the concern issues. Your concerns are forwarded to the housekeeping department. Just to share with you, if you would have notified to the front desk staff, they would have change the room to your satisfaction. Thank you for sharing your experience with us.We appreciate your business.FDM
6/10 – Redelijk
Tri
13 nov 2022
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lack of toilet paper
Tri
2 nachten verbleven in november 2022
Reactie van FDM op 13 nov 2022
I apologize for the inconvenience, will forward this to our house keeping department. I encourage you to call front office in future so they can take care ASAP.Thank You for sharing with us.We truly appreciate your business.Front office manager
10/10 – Uitstekend
N and Y
Zakenreiziger
15 sep 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was amazing and comfortable with friendly staffs
N and Y
1 nacht verbleven in september 2022
Reactie van Chev op 16 sep 2022
We are happy you enjoyed your stay with us. Thank you for the review.
4/10 – Matig
Jose
27 aug 2022
Negatief: Netheid, personeel en service
Jose
1 nacht verbleven in augustus 2022
4/10 – Matig
Ajithprasad
7 jul 2022
Ajithprasad
3 nachten verbleven in juli 2022
Reactie van Chev op 21 jul 2022
Thank you for your review.
10/10 – Uitstekend
Edward
25 apr 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Palace Inn 45N/Crosstimber location.
The area around the hotel isnt the best, and the hotel told us that. Cant really hide it. BUT...the owners and staff of the hotel were the BEST. I cant say enough about how friendly and willing to help out they were. Price and secure parking were great as well. Location was good, right by the 45 freeway and plenty of restaurants in the area.
Edward
4 nachten verbleven in april 2022
Reactie van Chev op 25 apr 2022
Thank you for your review. We are very happy you enjoyed your stay with us. We hope you return in the future.
2/10 – Ontzettend slecht
Miguel
20 mrt 2022
Miguel
1 nacht verbleven in maart 2022
Reactie van Nick patel op 21 mrt 2022
Thank You for sharing your review with us.
We appreciate your business.
4/10 – Matig
Michael
14 feb 2022
Positief: Netheid
Negatief: Comfort kamer
A place to lay your head that's it
The guy behind the counter was friendly but I really couldn't understand anything he said. I like the fact the place is gated but you have to park your car and get out swipe card and run back to your car fast before gate closes on you. I also didn't have heat any heat whatsoever.
Michael
2 nachten verbleven in februari 2022
Reactie van Arjun op 14 feb 2022
I am sorry for the inconvenience, FYI once you swipe the card for the gate, gate remains open until the car passes it. Regarding the heater, if you would have called front desk, they could have helped you.
I have made notes for the maint. dept.
Next time when you come, we will make sure that you will be happy.
I appreciate your feedback and looking forwarded to help you.
Thank You
Arjun
Front Desk Manager
6/10 – Redelijk
John
18 nov 2021
John
7 nachten verbleven in november 2021
Reactie van Nick op 18 nov 2021
We appreciate your time for reviewing your stay.
Thank You
8/10 – Goed
John
13 nov 2021
Positief: Netheid, personeel en service en comfort kamer
John
7 nachten verbleven in oktober 2021
Reactie van Chev op 13 nov 2021
Thank you for your review. We are glad you enjoyed your stay with us.
2/10 – Ontzettend slecht
Rita
11 nov 2021
Rita
1 nacht verbleven in november 2021
Reactie van Chev op 12 nov 2021
Thank you for your review. However, our hotel policy is registered guests only and you partner tried to bring an unregistered guest to the room while you were not there and you had additional unregistered guests in the room.
6/10 – Redelijk
Ironesha
11 nov 2021
Ironesha
2 nachten verbleven in november 2021
Reactie van Chev op 12 nov 2021
Thank you for your review.
2/10 – Ontzettend slecht
Sarah
6 nov 2021
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sarah
1 nacht verbleven in november 2021
Reactie van Chev op 6 nov 2021
Thank you for your review. The hotel policy is all occupants of the hotel needs a valid identification to stay. Your partner didn't have identification.
8/10 – Goed
Julian
21 okt 2021
Julian
1 nacht verbleven in oktober 2021
Reactie van Chev op 23 okt 2021
Thank you for your review. We are happy you enjoyed your stay with us.
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
12 okt 2021
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hotel was nice, clean room, gated parking was very nice. Front desk clerk had an attitude problem. Area was full of homeless people walking around asking for money.
Geverifieerde reiziger
2 nachten verbleven in oktober 2021
Reactie van Chev op 12 okt 2021
Thank you for your review. We have a gate as you saw so no one could have entered inside the room
2/10 – Ontzettend slecht
Amber
Reisde met een groep
23 sep 2021
Negatief: Staat van de accommodatie en faciliteiten
Amber
1 nacht verbleven in september 2021
Reactie van Chev op 24 sep 2021
Thank you for your review. However, the power was out for a couple of hours when you had arrived. We didn't want to put you in a room with no air conditioner and we didn't know when the power was going to return.
10/10 – Uitstekend
Shaanda
10 sep 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'm trying to book three more days at the same Hotel
Shaanda
3 nachten verbleven in september 2021
Reactie van Chev op 11 sep 2021
Thank you for your review.
2/10 – Ontzettend slecht
Lavance
3 sep 2021
Negatief: Netheid, personeel en service en comfort kamer
Lavance
1 nacht verbleven in september 2021
Reactie van Chev op 4 sep 2021
Thank you for the review
6/10 – Redelijk
CHRISTOPHER
Zakenreiziger
3 sep 2021
CHRISTOPHER
1 nacht verbleven in augustus 2021
Reactie van Chev op 4 sep 2021
Thank you for the review. We are happy you enjoyed your stay with us.
2/10 – Ontzettend slecht
Spencer
Reisde met familie
31 aug 2021
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was stinky
Spencer
2 nachten verbleven in augustus 2021
Reactie van Chev op 5 sep 2021
Thank you for your review. However, you broke the hotel rule because we don't allow pets on our property and you had a small dog in your room.
10/10 – Uitstekend
JOSE C
Reisde met familie
22 jul 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and Secure
Nice Hotel and very secure with a gated parking lot.
JOSE C
3 nachten verbleven in juli 2021
Reactie van Chev op 22 jul 2021
Thank you for your review. We aim to make all of our guests feel at home.
10/10 – Uitstekend
Elizabeth
Zakenreiziger
20 jul 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Elizabeth
1 nacht verbleven in juli 2021
Reactie van Chev op 22 jul 2021
Thank you for your review. We are happy you enjoyed your stay with us. Please come back.
8/10 – Goed
Jermaine
15 jul 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jermaine
2 nachten verbleven in juli 2021
Reactie van Chev op 16 jul 2021
Thank you for your review. We appreciate your stay with us.
4/10 – Matig
Geverifieerde reiziger
29 mei 2021
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
Geverifieerde reiziger
1 nacht verbleven in mei 2021
Reactie van Chev op 31 mei 2021
Thank you for your review.
10/10 – Uitstekend
Jose
Zakenreiziger
24 mei 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gated Parking = Awesome!
Gated parking definitely separates them from the pack. I was actually hauling a motorcycle trailer so it was a extremely comforting to know only guests would be able to venture in to the parking lot. Room was great for the price. Not much more you can ask for!
Jose
1 nacht verbleven in mei 2021
Reactie van Chev op 25 mei 2021
Thank you for your review. We are very glad you enjoyed your stay with us. Our owner goes to great lengths to make the hotel as customer friendly as possible. Hope you come back again soon.
6/10 – Redelijk
Joshua
Zakenreiziger
17 mei 2021
Positief: Netheid
Negatief: Personeel en service
Joshua
1 nacht verbleven in mei 2021
Reactie van Chev op 17 mei 2021
Thank you for your review. We are glad you stayed with us. Hope you come back in the future.
4/10 – Matig
Adam
23 apr 2021
Negatief: Personeel en service
I’d Rather sleep in my car!
Terrible service from the first greeting of the manager. Manager was being very sarcastic and a smart ass with me, it was very disrespectful. Not 5 minutes after entering my room and using the rest room, the toilet started leaking. They switched rooms for me but did that with an attitude also. All in all... do NOT stay here.
Adam
1 nacht verbleven in april 2021
Reactie van Chev op 23 apr 2021
We are very sorry for the bad service you received. We will address it with the staff.
8/10 – Goed
Gaylan
16 apr 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, helpful, safe
Front desk manager was very welcoming and came up to our room later to make sure we were happy. Parking is fenced and gated which was nice. Not luxury by any means but great for a clean overnight stay.
Gaylan
1 nacht verbleven in april 2021
Reactie van Nick Patel op 16 apr 2021
Thank you for your compliments.
We do value our Guests
2/10 – Ontzettend slecht
Geverifieerde reiziger
Zakenreiziger
16 apr 2021
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this place
I accidentally booked this palace inn instead of a different one about 15 minutes away. What a mistake i made. The manager was not friendly and very difficult to hear and understand. I told him straight up i could not hear him and he still was yelling me something about signing a paper. Then after what seemed like forever we finally got our room keys. My first rooms ac was trashed. Wouldnt just Immediately give me another room and made me wait in a hot himid room to go try to fix an ac that he obviously knew was broken because it had obviously been broken a while. Gave me a 2nd room where the ac was barely hanging on but worked. Later that night i saw him rent the room with the broken ac out again. So he knew it was broken and put me in it anyway. Awesome. Bed was mediocre but passable. Woke up in the morning to hot water that was slightly above room temperature. Avoid this place at all costs. Theres other motels in the same area that are better than this.
Geverifieerde reiziger
1 nacht verbleven in april 2021
Reactie van Nick Patel op 16 apr 2021
I am sorry to hear about your experience, I apologize for the inconvenience, also thank you for letting me know, I will share this with my employees and will make sure will correct your concerns.
Thank You
10/10 – Uitstekend
Sharkey
Reisde met familie
8 apr 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was only one night, but it was a peaceful night
Sharkey
1 nacht verbleven in april 2021
Reactie van Nick Patel op 8 apr 2021
Thank you for your review. We are glad you enjoyed your stay with us.
8/10 – Goed
Charleston R
2 apr 2021
Positief: Netheid, personeel en service en comfort kamer
Nice people
Friendly service
Charleston R
1 nacht verbleven in april 2021
Reactie van Nick Patel op 2 apr 2021
WE APPRECIATE YOUR COMPLIMENTS 'NICE PEOPLE'.
THANK YOU FOR STAYING AT PALACE INN NORTH
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
1 apr 2021
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't need all the frills of a fancy hotel. But they provided excellent service
Geverifieerde reiziger
1 nacht verbleven in maart 2021
Reactie van Nick Patel op 1 apr 2021
We are glad to know that you enjoyed your stay at our property. Your positive feedback helps our staff to provide consistence services. We Thank you for your 5 star rating.
10/10 – Uitstekend
Geverifieerde reiziger
30 mrt 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in maart 2021
Reactie van Nick Patel op 11 apr 2021
Thank You for sharing your experience with us.
We appreciate your feedback.