6/10 – Redelijk
ANDREA
Reisde met familie
16 jul 2025
Negatief: Netheid
We have been staying at this property at least twice a year since 2021. On our last two visits, about 6 months apart from eachother, the kitchen in the room was absolutely filthy. Used dishes that had not been washed, sticky counter and cabinets, pieces of food in silverware… The bathroom doors were also sticky. It was as if only the linens and towels were changed, the carpets vaccumed, with everything else left unkempt and dirty. We are considering other hotels for our upcoming stay. It is a shame, since we really loved staying at the Doubletree, but the last two experiences were such a disappointment that we believe it is time to move on. We have no idea what changed in the hotel’s administration, but they certainly do not care to fix the cleanliness issue, since we reported it the first time, gave them the benefit of the doubt by booking the hotel once again, just to experience the same problem. We hope to find a nice substitute hotel for our recurring travels to the Houston Medical Center.
ANDREA
4 nachten verbleven in april 2025