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Beoordelingen van Baymont by Wyndham Howell/Brighton

2.5 out of 5
Baymont by Wyndham Howell/Brighton
4120 Lambert Dr, Howell, MI

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 273 van 940 beoordelingen" "
Gastenscore: 8 - Goed. 321 van 940 beoordelingen" "
Gastenscore: 6 - Redelijk. 183 van 940 beoordelingen" "
Gastenscore: 4 - Matig. 86 van 940 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 940 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kristen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Jennifer

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool was closed and green… the elevator was broken. The lobby bathroom was closed. The doors were left open to the outside for anyone to enter. I felt unsafe.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sean

1 nacht verbleven in april 2024

6/10 – Redelijk

Lynda

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at this property a couple of times in the past, and I was excited to return. Unfortunately, this is no longer the property that it was in the past. The pool and public restroom were closed. At breakfast, all of the hot items were gone with an hour to go, there was no milk and we were told that there wouldn't be anymore until Monday (it was currently Saturday morning). Saturday night, we went to take the elevator to the 3rd floor and it didn't nothing when the button was pressed. Saturday morning it still didn't work and when I asked the front desk clerk about it, was told that she got distracted and forgot to put signs out (at this point it hadn't been working for at least 10 hours). I'm sorry to say that i won't be back.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Tyler

Negatief: Netheid, staat van de accommodatie en faciliteiten
Did not have any rooms availability even though i purchased a king suite threw Expedia... was told i'd get a refund but never did. 0 stars to the management
1 nacht verbleven in april 2024

10/10 – Uitstekend

Loreydi Gabriela

1 nacht verbleven in april 2024

6/10 – Redelijk

Ben

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Decent Price and location. Property is not in very good condition. Room service never came to our room.
2 nachten verbleven in maart 2024

8/10 – Goed

frederic

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet
3 nachten verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Service & Price versus Refresh
Amazing customer service - however, hotel is dated and needs a major refresh.
1 nacht verbleven in februari 2024

8/10 – Goed

Mark

Positief: Personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Courtney

1 nacht verbleven in december 2023

10/10 – Uitstekend

linda

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nothings
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joshua

1 nacht verbleven in december 2023

8/10 – Goed

Jenny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Love my room! It was set up amazingly. The jetted tub was wonderful. I really love the set up of the room. The couch, bed, tv, kitchen area, bathroom. We will definitely come back to this hotel. The little imperfections don’t bother me. The room was clean and comfortable. The breakfast was good as well. The only complaint I have is the tv kept losing sound. We didn’t notice this till the next morning so I didn’t request a new one. The staff was amazing. From check in to breakfast. There was always someone wiping the counters during breakfast and making sure everything was stocked. Hot fresh eggs and sausage with all the pastries. Coffee and 6 different juices plus 3 kinds of milk.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Kevin

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The door we walked in to get to the elevator had an ice machine that has obviously been leaking for a long time because you could smell the mold. It wqs sickening. The bathroom in our room had holes in the bottom of the wall that were being covered by wallpaper. The carpets were gross throughout the hotel. Not a clean or updated hotel at all.
1 nacht verbleven in november 2023

8/10 – Goed

Karter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Paul

Negatief: Personeel en service
Reservations made and paid for, no room available
We made a reservation and the website took our money, but when we tried to check in, there was no room available. Hotels.com also did this to another couple who were in the lobby at the same time. Hotels.com takes 7-10 business days to process a refund. This is ridiculous.
1 nacht verbleven in november 2023

6/10 – Redelijk

Cameron

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room was okay, breakfast was nice, and the staff was friendly, but the pool was murky and we didn't feel comfortable swimming in it. The hotel is clearly under renovation. You can tell that it was pretty run down, but they're trying to improve things.
2 nachten verbleven in oktober 2023

8/10 – Goed

Ayanna

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had the executive suite with hot tub. I was going to use hot tub but it was dirty. I discovered that after work at 3 am. So no hot tub. I chokse that room specifically for that. I mean everything else was good except for dirty hot tub smh. I really wanted the hot tub.

2/10 – Ontzettend slecht

Carl

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We made a reservation for our wedding night 2 months ago. We went in to check in only to find out they canceled our reservation and gave it to someone else because we werent VIP members... never called or emailed us to let us know.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ashwini

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Monica

Did not have a room available.
1 nacht verbleven in oktober 2023

4/10 – Matig

Danial

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv not working what looked like mold in the shower
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ted

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience at the Baymont.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Gerardo

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ted

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent experience.
1 nacht verbleven in oktober 2023

4/10 – Matig

Angela

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I don’t typically write reviews, but I don’t know if this place is being remodeled or what, but it was disgusting. There was a dirt path from the side door to the elevator, the room we had (third floor) smelled like it hadn’t been aired out since the 50’s and smelled like super stale cigarettes. Super unclean, all of the floors looked like they needed a good vacuum. The woman at check in was very nice and welcoming, that was the only good thing about our stay.
1 nacht verbleven in oktober 2023

4/10 – Matig

Heather

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disappointing
The building was not clean. The elevator was broken. Half of the lights did not work. Half of the jacazzi jets did not work. The headrests on the jacuzzi were falling off.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Cheryl

Reisde met een groep
We got to the property at 2:45pm with a 3:00pm check in. The entry door was very dirty, the lobby looked like it has not been vacuumed in weeks. One girl at the desk with 4 other people waiting to check in. They would not let you check in 15 minutes early. A young boy came to the desk looked like he just woke up he took over the young girl disappeared. Finally got checked in about 3:45. Pool was broke. Food in our fridge.Room was falling apart needed up dating . The whole hotel needed up dates. The breakfast was horrible eggs were cold , sausage was white, empty counters, fruit was old, coffee, milk,danish,bagels, bread , waffles, napkins and more. One desk worker , 2 lady’s cleaning is all I witnessed on our 24 hour stay. The next morning they could not even start their cleaning because there was no clean linens. TERRIBLE PLACE. SO BAD.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Bridgette

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elevators were broken. Not that clean.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

ANTHONY

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The first thing my husband saw was the very dirty restroom off the lobby. Made us wonder about our room.
1 nacht verbleven in september 2023

4/10 – Matig

Kenneth

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel was not clean. The elevator was filthy for both of the days that we stayed here. No one ever vacuumed it. Our room did not get cleaned at all over the 2 days, and we never got clean towels. I would not stay here again. The staff was friendly, but the hotel needs major work and cleaning.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad experience
Dirty, loud and so uncomfortable
9 nachten verbleven in september 2023

4/10 – Matig

Camila

Reisde met familie
Bedroom dirty, the safety lock was broken, the bathroom door didn’t have the lock, we changed bedroom and the second bedroom had the same problems! The only thing that was good was the manager and the receptionist! I found rotten a lime beside my bed!
3 nachten verbleven in september 2023

8/10 – Goed

Margot E

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent king suite!
2 nachten verbleven in september 2023

6/10 – Redelijk

Dennis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was affordable and staff was great. Not the motels Fault but AT&T cell service very marginal. WIF was really terrible and keep dropping out. Signal was weak and really slow. Took news pages a long time to load.
3 nachten verbleven in september 2023

4/10 – Matig

Lisa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have been staying here for our trips to visit family was very disappointed this time the place seems run down and staff not very appealing. We will be looking for a new place to stay when we come to visit family. Cleanliness is the reason we will look somewhere else.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dennis

3 nachten verbleven in september 2023

10/10 – Uitstekend

Leia, Thibodaux

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was awesome, friendly helpful and just so nice to deal with. The place was clean and the little outside are was so nice to have a place to sit and enjoy. It wasn’t fancy but it was clean and nice and again the staff!!!
2 nachten verbleven in september 2023

4/10 – Matig

Betty

Negatief: Netheid
1 nacht verbleven in september 2023

4/10 – Matig

Mackenzie

Reisde met een groep, Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was gross. Smelled of cigarette smoke, burn holes in the sheets, looked like nothing in the halls was cleaned. Nobody was at the front desk and I waited 10 mins. Score calling the hotel to get assistance. Overall not a great experience
2 nachten verbleven in september 2023

4/10 – Matig

Justin

Zakenreiziger
Negatief: Netheid, personeel en service
Right by a railroad track And when I first showed up, the guy wouldn’t even help me, I had to go up to and start the conversation first.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

betty

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to weddings
1 nacht verbleven in september 2023

10/10 – Uitstekend

JESSI

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Linette

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms we were assigned were already occupied. Then one of the new rooms was not made up and dirty. The staff, however, were kind and helpful, did ultimately get us into two clean rooms and comped one of the rooms. Property is aging and needs attention, but rooms were clean and acceptable. Staff was stellar!
1 nacht verbleven in augustus 2023

8/10 – Goed

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is located right off I96.. very easy to find and accessible.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Sandra

1 nacht verbleven in augustus 2023

6/10 – Redelijk

Dawn

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Netheid
2 nachten verbleven in augustus 2023

8/10 – Goed

Angelica, Big Piney

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Shopping was close and near my brother.
2 nachten verbleven in augustus 2023