Hyannis Harbor Hotel

I booked Kingsize bed, but got two queens. My confirmations says Kingsize bed, but according to the staff of the hotel it's only a preference. My question about it was not very seriously answered. I had to pay 20 USD per night to park a car on an unsecured parking lot.

I have been staying here for work for four weeks 3 days a week. Its a great hotel, visually and clean. Quiet absolutely. But the house keeping staff to be honest is kind of a crapshoot. They seem like they just throw your room together and there is ALWAYS things missing at the end of the day when you get back. Other than that the hotel itself is great.

Everything was fine until the power went out at 0100 AM. There was no heat or electricity. I was unable to watch TV, with it being below freezing outside and no heat, I am just happy I had extra clothing to stay warm. Couldn’t make coffee and when checking out staff was like I called the electric company. Nothing was offered in return like getting reimbursed for the two rooms I rented. Note we stayed on the 4th floor and the elevator wasn’t running. I have a left knee injury and wasn’t too happy that I. Had to walk down stairs. Not too happy. I checked out at 10AM this morning and the front desk said she would check with manager and call me. That was 6 hours ago, they really just don’t care. I would have had a better experiences sleeping in my car and would have saved the $272.00