Thank you for your feedback which we always welcome so that improvements can be made for future guests. It is unfortunate that you find the need to be so critical when had you responded to our calls all issues would have been resolved promptly. The Wifi had been checked and was working at the time of your arrival. Unfortunately, a problem arose at Telefonica end which was beyond our control. Our property manager attempted to make contact with you on several occasions but was unable to get a response. Had we known of the coffee machine being broken it would have been replaced immediately as we keep a replacement on site, as we do with light bulbs.

Danke für Ihre Rückmeldung. Manchmal hilft ein Auto, aber es sollte immer noch eine Bushaltestelle zu beiden Seiten der Straße geben, direkt neben der Insel Can Guasch, nur einen kurzen Spaziergang von der Villa entfernt. Diese Busse fahren nach Ibiza-Stadt oder zum Busbahnhof Sta Eulalia. Ich nehme an, dass sie noch da sind.

Hi Louise. Thank you for your feedback. As the first group of guests to have a wheelchair user with them I will take your comments on board and make it clear prior to booking that the Villa is not suitable for wheelchair users. In all the years that we have been renting, I have not received one bad comment about an un-reliable taxi service, but I will check that out. Maybe it's just down to the volume of holiday makers at this time of year. We normally upgrade the sunbeds annually or sooner if we hear of any being broken. I can only apologise if you did not find them comfortable. We will be out later in the season to make all the necessary upgrades ready for the new year. A complete upgrade of the waste system is taking place as I write. Hopefully that will put an end to any unpleasant smells. Overall it is good to hear that you enjoyed your stay and thank you again for taking the time to comment. Regards Stuart

Thank you for your comments Markus. So pleased that you enjoyed your stay. Hopefully we can welcome you back again in the future. Many thanks Stuart

Thanks Colin. So pleased you enjoyed your stay. Regards Stuart & Lyn

Thank you so much for the review Anne. Very much appreciated. We are pleased you enjoyed your stay. Any new restaurants to recommend ?

Thank you for taking the time to write a review, it is much appreciated. We are pleased that you enjoyed your stay. Stuart & Lyn

Thankyou for the positive comments Zoe. So pleased you all enjoyed your stay. Look forward to welcoming you again Stuart & Lyn

Merci encore Anne pour tes gentils mots. Je suis ravi d'apprendre que, encore une fois, vous avez pleinement apprécié votre séjour. Je peux seulement ajouter "J'espère que ton rêve se réalise" Meilleurs voeux Stuart & Lyn

Thank you for the time you have taken to right an excellent review. It is very much appreciated. More importantly, it is great to hear that you had a fantastic holiday. Regards Stuart & Lyn.

Thank you for taking the time to write a review. We are so pleased that you all enjoyed your stay and hopefully will have the opportunity to welcome you back again in the future. Regards Stuart & Lyn

Thank you very much for your kind comments. We are delighted that you enjoyed your stay at our Villa and would look forward to welcoming you back again in the future. I will pass on your praise to Rob and the team, which I am sure they will be pleased to hear.

Thank you for taking the time to write a review. Unfortunately we cannot do anything about the location of the Towns rubbish collection points but we are always very happy to update equipment in our endeavour to make our guests stay a great experience. The problem in the bathroom was soon rectified, as it was found that a personal item had jamned open the valve in the shower waste outlet, allowing the smells to enter the bathroom. That problem has now been resolved. Thank you for bringing it to our attention.We are pleased that you enjoyed your stay and would look forward to welcoming you back again in the future.

Thank you for your review. Your suggestions have been actioned. We encourage all guests to keep their valuables locked away even when they are in the Villa - if only for piece of mind. Fortunately although we do hear of a few problems on Ibiza they are very rare and it is better safe than sorry.

Thank you Fredrik for taking the time to write a very positive review for our Villa. We are so pleased to hear that you all enjoyed your stay and would of course welcome you back again in 2018, so that you can explore more of this beautiful Island, which offers so much. Kind Regards Stuart & Lyn