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Beoordelingen van Crowne Plaza Indianapolis-Airport

3.5 out of 5
Crowne Plaza Indianapolis-Airport
2501 S High School Rd, Indianapolis, IN

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 481 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 311 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 117 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1004 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ralph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in mei 2024
Reactie van Amy op 23 mei 2024
Hello Ralph,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was quite even being so close to the airport.
1 nacht verbleven in mei 2024
Reactie van Amy op 22 mei 2024
Hello Jeffrey,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Ramana, Dunlap

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Amy op 22 mei 2024
Hello Ramana,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

4/10 – Matig

Scott

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
wdqd
1 nacht verbleven in mei 2024
Reactie van Amy op 22 mei 2024
Hello Scott,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Charles, Jacksonville Beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Amy op 17 mei 2024
Hello Charles,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Edward, Bend

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport
1 nacht verbleven in mei 2024
Reactie van Amy op 15 mei 2024
Hello Edward,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Jeffrey Emeric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good staple for airport hotels, with easy access to the surrounding Indy area. Also has good meeting facilities for small events. Food for both breakfast and dinner was good, and the staff is congenial and respectful. As long as you have your own car, this is a great option for staying in Indianapolis. The only thing I could ask for is that my room had very limited drawer/closet space for clothes. One would need to plan ahead for extended stays. Otherwise, lovely place, would return to stay again.
3 nachten verbleven in mei 2024
Reactie van Amy op 15 mei 2024
Hello Jeffrey,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Julissa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Amy op 13 mei 2024
Hello Julissa,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were just their overnight.
1 nacht verbleven in mei 2024
Reactie van Amy op 10 mei 2024
Hello Carolyn,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Diana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had a surrounding parkinh lot ,also a veru convenient marketplace .
3 nachten verbleven in mei 2024
Reactie van Amy op 10 mei 2024
Hello Diana,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

2/10 – Ontzettend slecht

Sanjay

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unclean. My daughter is allergic to dust and got allergies every time she entered the property. The window sills were extremely dirty as were the areas under and behind the bed. Some basic cleaning would be nice.
3 nachten verbleven in mei 2024
Reactie van Amy op 8 mei 2024
Hello Sanjay,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Fangxiao FX

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cleaning lady was very nice when I asked her to skip for one hour to clean the room due to one people was still sleeping. She came back later to clean the room.
3 nachten verbleven in april 2024
Reactie van Amy op 7 mei 2024
Hello Fangxiao FX,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Robert, Louisville

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Amy op 8 mei 2024
Hello Robert,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Gretchen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was good.they don’t allow food delivery up to the rooms so I had to go down to the lobby, but other than that it’s good. Airport is across the road, but planes weren’t bothersome at all.
1 nacht verbleven in mei 2024
Reactie van Amy op 6 mei 2024
Hello Gretchen,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

Amanda, Valparaiso

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room was okay and location was only 15 minutes from downtown. The hotel was alright for the price. The room was hot and never cooled down. We were mislead about breakfast and the staff at the counter was not nice or helpful when I brought it up. He argued and was extremely rude. When we checked in, the woman at the front desk said breakfast would be down stairs. No indication if it was complementary or how much it cost. My husband went down for breakfast and was seated without any information on how much the buffet cost. He said the breakfast was a typical hotel breakfast with eggs, fruit, and some pastries. Not anything extravagant. He only had a half a plate of food because there wasn’t much. He was then given the bill of $22 dollars!!!! $22 for some fruit and eggs??? You don’t even pay that much at a restaurant for one person a meal. When we checked out I mentioned it. I said I feel like we were mislead and the price of the buffet should have been somewhere before you decide to sit down. I said I would suggest you tell people that from now on. The guy at the desk got extremely rude and argued that we were not mislead because they do not know if we were just getting eggs for $6, a voucher, or the buffet. One, $6 just for eggs?? Two, how were WE supposed to know about any of that?? This is your business. We don’t work here. We walked out. The customer service was ridiculous. At least apologized for us being mislead. I will never stay here again.
2 nachten verbleven in mei 2024
Reactie van Amy op 6 mei 2024
Hello Amanda,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Ozer

Positief: Netheid, staat van de accommodatie en faciliteiten
NA
2 nachten verbleven in mei 2024
Reactie van Amy op 7 mei 2024
Hello Ozer,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

Richard

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
had to hunt for the correct elevator that allowed access to our room. was mever told. ended up being in the back of the hotel where you would never have found it. ice make on our floor (5) did not work. other than those two things, not bad. I'm sure the price per night was do to high demand weekend. if not then was very over priced.
2 nachten verbleven in mei 2024
Reactie van Amy op 6 mei 2024
Hello Richard,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice room and close to airport everything was great.
1 nacht verbleven in mei 2024
Reactie van Amy op 6 mei 2024
Hello Michael,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Julio

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Amy op 6 mei 2024
Hello Julio,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Fabian, Bretzeld

2 nachten verbleven in mei 2024
Reactie van Amy op 16 mei 2024
Hello Fabian,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Harold

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful
1 nacht verbleven in april 2024
Reactie van Brian Wallace op 25 apr 2024
Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza! Sincerely,Brian Wallace Assistant Front Office Manager Brian.Wallace@genhotels.com

10/10 – Uitstekend

Cassius

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for a park and fly
1 nacht verbleven in april 2024
Reactie van Amy op 24 apr 2024
Hello Cassius,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in Indianapolis for a week working a trade show and ate at many different locations. The service in their bar /dining area was excellent, the food selection was very good and the quality was the best I had all week and at a more reasonable price. This is unusual for a large chain hotel. They are doing a great job
1 nacht verbleven in april 2024
Reactie van Amy op 22 apr 2024
Hello Robert,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Molly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amy op 23 apr 2024
Hello Molly,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Christina

3 nachten verbleven in april 2024
Reactie van Amy op 4 mei 2024
Hello Christina,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Jill, Douglasville

2 nachten verbleven in april 2024
Reactie van Amy op 3 mei 2024
Hello Jill,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

Noli

Positief: Netheid, personeel en service
The breakfast buffet was excellent and hotel staff was nice. However, after 1 night of stay, they moved us to another room due to plumbing problems in the shower. Also the noise from landing jet planes at night was very loud.
3 nachten verbleven in april 2024
Reactie van Amy op 12 apr 2024
Hello Noli,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Amy op 10 apr 2024
Hello Patrick,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Michael

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Convenient. Nice stay. Friendly employees.
1 nacht verbleven in april 2024
Reactie van Amy op 10 apr 2024
Hello Michael,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Rikki

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice environment
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Rikki,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Amy op 10 apr 2024
Hello Jeremy,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Cleopatra

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Amy op 9 apr 2024
Hello Cleopatra,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Charles

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was so nice :)
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Charles,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Kylee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a beautiful hotel very convenient to the airport. It’s in an industrial area that you cannot walk anywhere from. There is a restaurant and bar, and you can get food delivered from local restaurants very quickly. There is a small, fully stocked gym and a market with anything you may need. Only complaint was that a very loud building alarm went off both nights around 4/4:30 am. The first went off for a few minutes and we were getting ready to evacuate. Not a soul was in sight or out of their rooms, no staff was visible or reachable at the front desk. Eventually the alarm stopped, and nothing was ever communicated about it. The second night it went off just for a few seconds. We found it strange and worrisome.
2 nachten verbleven in maart 2024
Reactie van Amy op 8 apr 2024
Hello Kylee,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Tylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Tylor,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice inside and out, friendly staff
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Jessica,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Craig

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We kept property. Sitting at the in-house bar as I write this. What is not to love. I would recommend to anyone .
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Craig,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

andjalina

1 nacht verbleven in april 2024
Reactie van Amy op 30 apr 2024
Hello Andjalina,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

JESSICA

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Jessica,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Leslie,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Hannah

1 nacht verbleven in april 2024
Reactie van Amy op 26 apr 2024
Hello Hannah,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value.
1 nacht verbleven in april 2024
Reactie van Amy op 8 apr 2024
Hello Michael,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

8/10 – Goed

Yanet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My only complaint is with the strong smell of the pillows. Then everything was perfect
1 nacht verbleven in april 2024
Reactie van Amy op 4 apr 2024
Hello Yanet,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Frank

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Amy op 4 apr 2024
Hello Frank,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Amber

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in a great location to where we needed to be. It was up to date and very clean.
2 nachten verbleven in maart 2024
Reactie van Amy op 2 apr 2024
Hello Amber,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Jennifer, Jasper

1 nacht verbleven in maart 2024
Reactie van Amy op 22 apr 2024
Hello Jennifer,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Amy op 26 mrt 2024
Hello Jason,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Melissa

Great!
1 nacht verbleven in maart 2024
Reactie van Amy op 25 mrt 2024
Hello Melissa,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

10/10 – Uitstekend

Richard, Alexandria

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Crown Plaza worked out very well for us since we had an early flight out of Indy Airport. The staff is very personable and helpful. It is a little older, but it is very clean.
1 nacht verbleven in maart 2024
Reactie van Amy op 25 mrt 2024
Hello Richard,Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza!Crowne Plaza INDIANAPOLIS-AIRPORT

6/10 – Redelijk

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the fact the have no pool and my rooms middle window was very fogged up
1 nacht verbleven in maart 2024
Reactie van Crowne Plaza Front Desk op 18 mrt 2024
Hello Scott, Thank you for taking the time to tell us about your experience at Crowne Plaza INDIANAPOLIS-AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand and improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza! Crowne Plaza INDIANAPOLIS-AIRPORT