Exterieur

Beoordelingen van Fairfield Inn & Suites Indianapolis Avon

2.5 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 195 van 325 beoordelingen" "
Gastenscore: 8 - Goed. 76 van 325 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 325 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 325 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 325 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

David

1 nacht verbleven in april 2024

10/10 – Uitstekend

Napasorn

1 nacht verbleven in april 2024
Reactie van Cole Bibbee op 26 apr 2024
We sincerely appreciate your invaluable participation in our survey. Your feedback is highly valued, and we are delighted to learn of your positive experience with us. Looking ahead, we eagerly anticipate the opportunity to extend our warm hospitality to you once more in the future.

8/10 – Goed

Rhonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cole Bibbee op 2 apr 2024
On behalf of our team, I would like to express our sincere gratitude for selecting The Fairfield Inn & Suites of Avon as your preferred residence away from home. Your decision to entrust us with your accommodation needs is truly appreciated.We extend our heartfelt thanks for sparing your valuable time to provide us with feedback regarding your experience. Your insights are instrumental in helping us refine and elevate our services to better cater to your needs and expectations.It would be our privilege to have the opportunity to welcome you back once more in the near future, as we endeavor to continuously exceed your expectations and provide you with an exceptional stay experience.

10/10 – Uitstekend

Todd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The newly remodeled hotel is nice and comfortable. The staff is very helpful.
1 nacht verbleven in maart 2024
Reactie van Cole Bibbee op 26 mrt 2024
We're thrilled to hear that you enjoyed our newly remodeled hotel and found it to be comfortable. Our team takes great pride in providing a welcoming and accommodating experience for our guests. It's wonderful to hear that our staff was able to assist you during your stay. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable visit in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall very nice property. Easy check in. Stayed in room 220. Outlet behind bed closest to bathroom needed repaired as top didn’t work and it was loose in the wall. The shower curtain was too small for the bathtub so water got on floor. My bed was terribly uncomfortable so I slept on top of comforter. But I have back pain. Needed more outlets. 220 needs updated. Would stay again but ask for updated room
1 nacht verbleven in maart 2024
Reactie van Cole Bibbee op 26 mrt 2024
Thank you for your detailed feedback. We're glad to hear that you found our property overall nice and had an easy check-in experience. However, we apologize for the issues you encountered during your stay, including the outlet and shower curtain concerns, as well as discomfort with the bed. Your comments are valuable to us, and we will address these issues promptly to ensure a more comfortable experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Clean. Courteous staff. Would stay again.
1 nacht verbleven in maart 2024
Reactie van Cole Bibbee op 26 mrt 2024
We appreciate your positive feedback! It's wonderful to hear that you enjoyed your stay at our hotel and found our facilities clean with a courteous staff. We strive to provide a comfortable and welcoming environment for all our guests, and we're thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit! If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share.

10/10 – Uitstekend

Dylan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Rodney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our room was very nice. However the pool water was so cold that it I got up up to my ankle and hit back out…which was sad because I chose it specifically for the pool since it was important to use for physical therapy while visiting family.
3 nachten verbleven in december 2023
Reactie van Ashley R. op 28 dec 2023
Thank you so much for taking time out of your day to share about your experience with us! Your stay was below our standard. Our top priority is providing the best quality of service to you throughout your stay. Your feedback has been shared with the proper leadership department to prevent this from happening again in the future. We hope you reconsider us in the future when your plans bring you back to the Avon area. Have a great day!

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Hubert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sunday, Suwanee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facility , I was upgraded to executive suite . I will definitely visit again soon .
1 nacht verbleven in november 2023

10/10 – Uitstekend

Justin

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed there many times. Enjoyed it every time.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Cuma denise

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tv didnt work the entire time, pool was way too cold to swim in, no rollaway bed, sour milk at continental breakfast. Nobody seemed to care
3 nachten verbleven in september 2023

10/10 – Uitstekend

Gene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
When you can't be at home
Clean comfortable, had a decent breakfast, and lots of food choices within 3/4 mile either direction from hotel.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, comfort kamer
Very unhappy
The billing is all messed up. Extremely unhappy.
3 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Charles

Price change in room rate from 179$ to 239$ with no notice. 3rd floor room. I’m 70 yo man had walk down 3 flights of stairs with luggage because elevator wa out not working
3 nachten verbleven in juli 2023

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service
Close to shopping and dining. Lots of things to do. The staff was very friendly and helpful. The elevator was not working while we were there and we were on the 4th floor. My husband has a very bad back so it was very difficult for him.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Olayinka

Positief: Netheid, personeel en service en comfort kamer
It was great and environment very conducive
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

timothy

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The elevator was out the entire 4 day stay. No one was available to assist with porter duties. The website did not indicate the elevator being out. The second floor was under construction and smelled of tobacco and cannabis. The check in process took far longer than necessary.
4 nachten verbleven in juni 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid
Elevator didn’t work for 3 days of our stay and room wasn’t cleaned during stay.
5 nachten verbleven in mei 2023

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay.
Hampton Inns are always great to stay at. It’s one of my preferred hotels when I travel. Consistent high quality.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Carl

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk people were by great.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Noel

1 nacht verbleven in mei 2023

4/10 – Matig

Jason

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

David

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Surprisingly very quiet for being on a busy street. The best thing was the mattress. That great mattress & the quiet made for a wonderful night’s sleep!
1 nacht verbleven in maart 2023

8/10 – Goed

Annell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk staff was the best.
1 nacht verbleven in maart 2023

4/10 – Matig

Duana

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was freezing. When we told staff they said it’s 76 degrees and we voiced it was unfortunately not. They did allow us to go to the adjacent hotel to use their pool but we wished we would have just stayed there.
1 nacht verbleven in februari 2023

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in februari 2023

6/10 – Redelijk

Dawn

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff was great. The property is in construction, but I didn’t know until I got there. They referred guest across the lot to a Hilton Hampton for better amenities - if you wanted the actual advertised breakfast or a warm pool, you could visit the other hotel. Had I known that, I’d have booked at the other hotel. It’s a chilly weekend, a warm pool is great- but not if my children have to walk wet in the cold to go back to our warm IN A DIFFERENT BUILDING. A complimentary breakfast that is both that good so you refer to another place to eat??? Either shut down and fix up; or stay open and charge accordingly, with full disclosure about (lacking) amenities. Also- Hiltons rooms were so much nicer! You should not refer people to a hotel that will make yours, the one they are paying for, look so much worse at the same price point.!!!
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Taylor

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reasonably priced. Convenient location.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Victor

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente Hotel y Ubicación a 10 minutos del Aeropuerto Int de Indianápolis
1 nacht verbleven in december 2022

10/10 – Uitstekend

Sarah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022

8/10 – Goed

Marjorie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They did not empty our trash in our room.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Brad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Friendly service and clean atmosphere
2 nachten verbleven in september 2022

10/10 – Uitstekend

Rodney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Daily breakfast was bit disappointing and workout room is pretty sparse. Room was average size and cleanliness. Only 2 dresser drawers for 2-queen bed room.
4 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Cindy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Paula, Peoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super helpful and property was clean. Very good stay.
1 nacht verbleven in juli 2022

4/10 – Matig

Terry

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property overall was excellent. We stayed There because of the indoor pool. Unfortunately when we got there we were told the pool was not available. Although they did say we could go to the Hampton next door and use their pool. Very disappointed because of this we stayed there because we wanted to use the pool.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Dirk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. Night manager Bran did a particularly good job, grabbing fresh coffee one night and delivering room supplies another night.
4 nachten verbleven in juli 2022

10/10 – Uitstekend

Beth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly, the breakfast was good and the hotel was clean. Nice little getaway.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Amber

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All of the staff were friendly, especially Sherry! She went above and beyond to make sure we were taken care of.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Jessica

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2022

8/10 – Goed

Keri

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is extremely nice and very clean! We loved the pool and work out area. The ladies at the front desk were extremely friendly and helpful! The only negative, was how loud the room was at night. I did not sleep well thanks to the people stomping around in the room above us, and a lot of noise from the street and parking lot. It would be nice if they wouldnt place people in rooms all next to eachother or below one another, if at all possible. But maybe thw hotel was sold out and there was no choice. I would definitely stay here again but i would ask for a room on the top floor and possibly away from other occupied rooms, since we have children that go to bed at 9.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great place to stay! Very clean and the beds and pillows were awesome!
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geat hotel!
This is a really nice hotel! It was clean, spacious and had a great breakfast. I love the lemon sage shower gel, shampoo and conditioner. It even had a shower seat should you need one. We will come back again when visiting our daughter in Indy.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Tara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very friendly and helpful.
2 nachten verbleven in mei 2022