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Beoordelingen van Hapimag Resort Interlaken

3.5 out of 5
Hapimag Resort Interlaken
Höheweg 95, Interlaken

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 134 van 214 beoordelingen" "
Gastenscore: 8 - Goed. 56 van 214 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 214 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 214 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 214 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Anurag

Positief: Netheid
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Anurag

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is great. Rooms are spacious, staff is very friendly. The only thing they can improve is have a slightly bigger size of blankets / comforters. Overall very satisfied with our stay in the property.
2 nachten verbleven in mei 2024
Reactie van Alessia, Front Office Manager op 23 mei 2024
Dear AnuragThank you for your review and your feedback!We are happy to hear that you enjoyed your stay and you liked our apartments and our team.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

Lorlyn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We are family of 9, got 2 rooms with 2 bedrooms each. Spacious, clean, quiet and the full kitchen was very convenient. The view on the terrace was amazing. Staffs are friendly and helpful. Luggage storage was available for us. One thing, no available guest service after 9 so be mindful not to misplace your key cards. It happened to us, luckily we had another room to spend the night. But otherwise everything was great and we would come back again.
2 nachten verbleven in april 2024
Reactie van Alessia, Front Office Manager op 27 apr 2024
Dear LorlynThank you very much for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort, the apartments and our team.We wish you all the best and we are looking forward to welcoming you again!Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

Vishal

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

Galen

Reisde met familie en kleine kinderen
Nice place to stay, very convenience, spacious room but no room keeping service in our 3 days stay...
3 nachten verbleven in maart 2024
Reactie van Alessia, Front Office Manager op 27 apr 2024
Dear GalenThank you for giving us your feedback!We are happy to hear that you enjoyed your stay with us and you liked ou resort and the apartment.Hopefully we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

jodi

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the stay at Hapimag. The pool is incredible.
2 nachten verbleven in januari 2024
Reactie van Alessia, Front Office Manager op 17 apr 2024
Dear JodiThank you for your review and your feedback!It is great to hear that you have spent a nice stay with us and you were happy with our resort.We wish you all the best and hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

Karina

Reisde met familie
Positief: Netheid, comfort kamer
Perfeita.
Eu e minha família adoramos. Localização perfeita, acomodação ampla, com cozinha completa. O único detalhe é de que, como ficamos apenas 2 dias, o serviço de quarto não atende neste período.
2 nachten verbleven in februari 2024
Reactie van Alessia, Front Office Manager op 16 feb 2024
Dear KarinaThank you very much for your review and for your feedback!It's great to hear that you have spent such a nice stay with us and that you and your family were happy with our services and our apartments.We wish you all the best and we hope we can welcome you again soon.Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

DONG YEOP

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in februari 2024

8/10 – Goed

Khalid

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Stayed for a few days. Amazing views and close to the station and the bus stop.
2 nachten verbleven in december 2023
Reactie van Natalie Front-Office Employee op 1 feb 2024
Dear Khalid,We are pleased to hear that you enjoyed your holiday with us! Thank you for your review and for your positive feedback! We hope to see you again in the near future!Best wishes NatalieFront-Office Employee

10/10 – Uitstekend

carolina

3 nachten verbleven in januari 2024

8/10 – Goed

Pui

Reisde met een groep
Positief: Netheid, comfort kamer
度假式酒店
地點適中，設備尚可，但要自己清理垃圾，極不方便。
2 nachten verbleven in december 2023
Reactie van Natalie Front-Office Employee op 23 dec 2023
Dear Pui, Thank you for your review and for your feedback. We are sorry that you found it an inconvenience to dispose of the rubbish. We do not offer the same services as a hotel because we are a resort with apartments. We do hope to welcome you back to Interlaken in the near future. All the best and best wishes

8/10 – Goed

SEYOUNG

Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nigel

1 nacht verbleven in oktober 2023

8/10 – Goed

Peggy

Negatief: Netheid
It was okay, the place didnt feel clean, lots of spider webs everywhere.
1 nacht verbleven in oktober 2023
Reactie van Natalie Front-Office Employee op 3 dec 2023
Dear Peggy, Thank you for your review! We are sorry to hear that you your experience was not up to standards. We will strive to do better. We do hope to see you again. Best wishes Natalie Front-Office Employee

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Yadira Odeth

Reisde met familie
Positief: Netheid, comfort kamer
Excelente
1 nacht verbleven in oktober 2023
Reactie van Alessia, Front Office Manager op 3 nov 2023
Dear Yadira OdethThank you for your feedback!It is great to hear that you enjoyed your stay with us.We wish you all the best and hope to see you again soon.Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

kezia c g

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

HYUNJU

Reisde met familie
Positief: Netheid, comfort kamer
깨끗하고 친절하고 위치, 풍경, 시설 모두최고였습니다. 아이들둘과 네명이서 보내기 편안했습니다.
2 nachten verbleven in oktober 2023
Reactie van Alessia, Front Office Manager op 25 okt 2023
Dear HyunjuThank you for giving us a feedback about your stay!We are happy to hear that you have spent a nice stay with us and you were happy with our resort and its facilities.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Nami

Reisde met familie
Positief: Netheid, comfort kamer
최고의 만족있는 숙소입니다! 수영장도 너무 좋아요
2 nachten verbleven in juli 2023
Reactie van Alessia, Front Office Manager op 25 okt 2023
Dear NamiThank you for your feedback!It is great to hear that you enjoyed your stay with us and you were happy with the resort and its facilities.We wish you all the best and hope to see you soon!Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

Sera

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Gilho

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

10/10 – Uitstekend

Yun-jung

3 nachten verbleven in september 2023

10/10 – Uitstekend

Vennedick

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Great property. In the middle of everything. Spacious rooms. Clean rooms. Would stay here again.
3 nachten verbleven in september 2023
Reactie van Alessia, Front Office Manager op 3 nov 2023
Dear VennedickThank you for your feedback!We are glad to hear that you have spent a nice stay with us.Hopefully we can welcome you again in future.Best regardsAlessia, Front Office Manager

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in september 2023

8/10 – Goed

Sun Yui

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

BALAJI

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Judy

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

10/10 – Uitstekend

STELLA

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ramanathapuram

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service at the front desk; friendly staff; excellent service at the restaurant. All in all, an exceedingly pleasant stay.
2 nachten verbleven in augustus 2023
Reactie van Alessia, Front Office Manager op 6 sep 2023
Dear RamanathapuramThank you for your great feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort and our team.We hope we can welcome you again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Uitstekend

JIN JAE

2 nachten verbleven in september 2023

10/10 – Uitstekend

Prakash

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel ever 😊I will visit again
2 nachten verbleven in augustus 2023
Reactie van Alessia, Front Office Manager op 6 sep 2023
Dear PrakashThank you very much for your review and your feedback!We are glad to hear that you enjoyed your stay with us and were happy with our resort and services.We wish you all the best and are looking forward to welcoming you again soon!Best regardsAlessia, Front Office Manager

8/10 – Goed

mohamed

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The only problem there is no air conditioner
3 nachten verbleven in augustus 2023
Reactie van Kind regards Natalie Front-Office Employee op 30 aug 2023
Dear Mohamed, Thank you for taking the time to give us your feedback! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

4/10 – Matig

sanad

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Outdated property. no Air Conditioning. no room service or daily housekeeping.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Desiree

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very spacious. The people were very accommodating and friendly. I would stay here again.
Reactie van Alessia, Front Office Manager op 22 jul 2023
Dear DesireeThank you for your great feedback!We are glad to hear that you were happy with our resort, its facilities and our staff and that you enjoyed your stay with us.We hope you will visit us again soon and wish you all the best!Kind regardsAlessia, Front Office Manager

6/10 – Redelijk

Hari

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, spacious, good location, pleasant staff, dining options were good. Main problem with out stay was we did not know it had no air conditioning and 95 degrees outside. Tried to open doors and sleep as staff suggested but it was loud and being a busy street it continued till midnight. Apparently we could have reserved a fan but none available when we asked. For the price of room, I would have hoped they would had a fan for every room. I tried to buy one myself but shops were closed. I will consider coming back here but not during summer.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Abigail

Reisde met familie
Positief: Netheid, comfort kamer
Some staff was not accommodating when we wanted late checkout 1pm since our train sked was 2pm
2 nachten verbleven in juli 2023
Reactie van Alessia, Front Office Manager op 17 jul 2023
Dear AbigailThank you for your feedback!As our check-out time is at 10 am, we can only provide a late check-out until noon as we have to make sure the next guest can arrive on time.Anyways we hope you enjoyed your stay with us and you will visit us again in future.We wish you all the best!Kind regardsAlessia, Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
5 nachten verbleven in juli 2023

8/10 – Goed

YONGCHAN

Reisde met familie
Positief: Netheid, comfort kamer
인터라켄 동역과 서역의 중간에 위치하여 아주 접근성이 좋아 만족스럽습니다.
4 nachten verbleven in juli 2023
Reactie van Natalie Front-Office Employee op 15 jul 2023
Dear Yongchan,We are so pleased to hear that you enjoyed your holiday with us! Thank you for taking the time to write us your feedback! We hope to see you again soon!Best wishes NatalieFront-Office Employee

10/10 – Uitstekend

Sahba

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, great property. Close to station. Staff provided everything we asked! It was a lady infront who was wearing glasses and younger she was absolutely sooooo kind and helpful. Breakfast was good. Room was spacious with a full kitchen. Lovely stay, lovely property.
4 nachten verbleven in juli 2023
Reactie van Natalie Front-Office Employee op 15 jul 2023
Dear Sahba, Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us and that you were satisfied with our facilities and our staff! We do hope to welcome you back to Interlaken in the near future!Warm wishes NatalieFront-Office Employee

10/10 – Uitstekend

Reetwinder

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great views and hospitality
2 nachten verbleven in juli 2023
Reactie van Alessia, Front Office Manager op 11 jul 2023
Dear ReetwinderThank you for your review!We are glad to hear that you have spent a nice stay with us.We wish you all the best and hope you will visit us again soon.Best regardsAlessia, Front Office Manager

6/10 – Redelijk

Thomas

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Parking prearranged excellent. Staff very helpful with varied questions. Room nice and clean. Only negative was there was only 1 fan in a 2 bedroom 2 bath superior apartment for 5 adults. Which means only 1 room had a fan. It was very hot and leaving the windows open was the only option and it was still warm and then loud.
1 nacht verbleven in juli 2023
Reactie van Alessia, Front Office Manager op 11 jul 2023
Dear ThomasThank you for giving us your feedback about your stay with us!It is great to hear that you enjoyed your stay and were happy with our resort and our staff.We hope we can welcome you again soon!Best regardsAlessia, Front Office Manager

8/10 – Goed

Shashidhar

4 nachten verbleven in juli 2023

8/10 – Goed

Mohit

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is at a good location in Interlaken. Both train stations are walkable and so are all restaurants around. Breakfast with the room was good and staff polite, helpful and courteous.
5 nachten verbleven in juli 2023
Reactie van Alessia, Front Office Manager op 11 jul 2023
Dear MohitThank you for your review and feedback!We are glad to hear that you have spent a nice stay with us and you were happy with our resort, its location and our staff.We hope we can welcome you again in future and wish you all the best!Kind regardsAlessia, Front Office Manager

8/10 – Goed

Ritchie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
PROS: This property is in the middle of Interlaken and walking distance to all the shops and restaurants. Also walkable to the train stations. Paragliders landing zone is across the street from this property. CONS: The only thing I don’t like about this property is that there is no air conditioner. Not sure if this is the case for all hotels in the area.
3 nachten verbleven in juni 2023
Reactie van Alessia, Front Office Manager op 8 jul 2023
Dear RitchieThank you very much for your review and feedback!We are glad to hear that you enjoyed your stay with us and you were happy with our resort and its location.We do not have air conditioning but we do have fans which our guests can use.We wish you all the best and hope you will visit us again.Best regardsAlessia, Front Office Manager

4/10 – Matig

Po Wing

2 nachten verbleven in juni 2023

6/10 – Redelijk

Christopher

Reisde met familie
Negatief: Netheid
Disappointing on many fronts. Not worth it.
Not worth it. Location is good and most of the staff were friendly - but that is it. * Be warned there is no A/C... very hot already in June. * They give you one fan. We requested a second fan because we have a baby sleeping separately and they said they had no more. After our request we literally saw them give someone else a fan while we were going to breakfast in the AM so we asked again and at that point they were able to locate one for us magically. *shrug* * We had requested a baby crib far in advance when booking & they confirmed they would have it in room on arrival but when we arrived they said they had no more. They did get one for us after a lot of back and forth - but it was an unnecessary hassle and stress after traveling. A hotel of this size should have plenty of baby cribs and fans for the cost being charged. Very frustrating. *The floors of the unit were filthy, so be prepared that the "cleaning" does not include floors. Our infant and toddler's feet were blackened from walking around in the apartment. * It is somewhat ambiguous when booking as to whether you will have a view of the mountains or not - we had a view of a tree on the side of the building. * Despite advertising an outdoor breakfast patio it was closed our entire stay - the first morning they said it was being cleaned (it wasn't) and the second morning they didn't bother giving an excuse. Flies all over the breakfast buffet food. Overall we were very disappointed and would not recommend.
2 nachten verbleven in juni 2023
Reactie van Alessia, Front Office Manager op 8 jul 2023
Dear ChristopherThank you for takingtime to give us a feedback about your stay with us.It is great to hear that you enjoyed the location of the resort and were happy with our staff.We are sorry that our services did not meet your expectations and we will discuss all matters with our team. Feedbacks from our guests always helps us improving our services for future guests.Anyways we hope we can welcome you again in future.We wish you all the best!Kind regardsAlessia, Front Office Manager

8/10 – Goed

Isabella

Positief: Netheid, comfort kamer
gute Lage
zentrale Lage, gutes Frühstück, Preis/Leistung könnte besser sein
3 nachten verbleven in juni 2023
Reactie van Alessia, Front Office Manager op 29 jun 2023
Guten Tag IsabellaVielen Dank für Ihre Bewertung und Ihr Feedback!Es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat und wir hoffen, dass Sie uns bald wieder besuchen.Wir wünschen Ihnen alles Gute!Herzliche GrüsseAlessia, Front Office Manager