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Beoordelingen van MacDougall Clansman Hotel

2 out of 5
MacDougall Clansman Hotel
103 Church Street, Inverness, Scotland

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 115 van 182 beoordelingen" "
Gastenscore: 8 - Goed. 55 van 182 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 182 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 182 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 182 beoordelingen" "

9,6/10

Netheid

9,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely 2 night stay here. Very clean room and a delicious breakfast. Had to leave early this morning, before breakfast was open but they very kindly made sure I could still have breakfast. Great service! Location is great, very close to the railway station and city center. Definitely a recommendation for anyone planning to stay in Inverness.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Iain op 4 mei 2019
Thank you very much for giving us 5 out of 5. It's much appreciated.

4/10 – Matig

Monique, Apeldoorn

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Het hotel zit in het centrum van Inverness, dat is prettig. Daarnaast is het niet duur om een kamer hier te boeken. Het hotel is erg verouderd, de banken in de lounge zijn zo goed als versleten, dat geeft niet de beste indruk als je binnenkomt. Wij zijn niet erg veeleisend, maar andere gasten klaagden over het ontbijt dat er niet voldoende keus was. Zo waren er meerdere soorten cornflakes maar geen melk of yoghurt om het in te doen, alleen bakjes vruchtenyoghurt. De kamer was redelijk, de douchecabine was erg klein en de douche kon niet ver genoeg omhoog waardoor ik er niet fatsoenlijk onder kon staan. Qua prijs/kwaliteit verhouding vind ik het een redelijk hotel.
1 nacht verbleven in april 2019
Reactie van Iain op 3 mei 2019
Dear Monique, while acknowledging your positive comments about our central location, reasonable price and quality, it is hard to understand your comments regarding other guests' complaints about a lack of choice since no other guest has mentioned this to us. We have counted around 30 different items to eat or drink at breakfast. As a two star hotel we feel that this is a reasonable amount of choice. Regarding your comment about a lack of milk, this is also hard to understand, because every table in the dining room contains a jug of milk during breakfast. If a milk jug is empty, or any other item on the buffet table is empty or needs replenishing and we do not notice quickly enough, for example during a busy morning, a simple request to refill it is all that is needed. That is what we are here for - to serve our guests, hopefully to their satisfaction. It was difficult to know how to respond to this review as one person’s opinion of us as "outdated" is the next person’s opinion of us as “characterful” or “individual” and unlike an identical hotel chain. Thank you, however, for your comments and we hope to see you again on a future visit to Inverness.

10/10 – Uitstekend

James, Royal Oak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly hosts in a location near the train station and many options for dining.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Rena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The personal touch. Iain was so helpful.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Harry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The guy that greeted me was very hospitable and nice to talk to. He made me feel very welcome and also allowed me to leave my belongings on the premise before checking in and after i checked out, so i wouldn't be carrying them with me everywhere. If traveling to Inverness in future, i would definitely be considering staying in this hotel again. Also, the entire hotel is really well decorated, and has a lot of interesting pictures of Scottish heritage and the different clans which I enjoyed looking at
1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard, Lambsburg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Jean, Plymouth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room, pleasant staff, excellent location. Parking is an issue. There is limited one-hour parking on the street for £2, and free overnight. There is a nice inexpensive parking garage about two or three blocks away.
4 nachten verbleven in oktober 2023

8/10 – Goed

Paul

Positief: Netheid, personeel en service
Decent place but a little tired. The bed was small and uncomfortable, but the host was very friendly and the location very good.
1 nacht verbleven in september 2023

8/10 – Goed

Gordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owners/staff were very helpful. We were there fr one night only and we were quite pleased.
2 nachten verbleven in september 2023

10/10 – Uitstekend

David

4 nachten verbleven in september 2023

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a family run hotel that met my needs perfectly. It was a very easy walk from the Inverness train station with lots of shopping, restaurants, and sites within walking distance. Leaky Bookstore is very close too! The gentleman who runs the hotel is fantastic. He insisted on carrying my suitcase up the stairs. Service was excellent, and breakfast was lovely. If I visit Inverness again, I will definitely book this hotel again!

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Inverness Charming B&B
Loved our stay at the MacDougall Clansman. We were only in Inverness for two nights and this was the perfect location. Walking distance from many shops, pubs, and restaurants. There isn't an elevator and I had large luggage. Iain was really sweet to carry it up the stairs for me. The breakfast each morning was the best we had in all our stay in Scotland. I would stay here again.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Carolyn

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This little place is an absolute gem. It is very central and easily walkable from the train station. There are about a million dining and shopping options in the surrounding blocks (make sure you make a dinner reservation Th-Su in the summer)!! Pretty standard amenities in an old building, but what sets them apart is the service. Made to order breakfast in the morning?? Yes please! They were very accommodating with early departures for day tours, having a grab-and-go breakfast selection. They were also very accommodating with allowing us to leave our bags for a while the day we checked out. It is clear that they very much care about their guests’ experiences and are so kind. Would absolutely return.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and super helpful!! Great breakfast and a take away snack early in morning was great. Quiet and cozy. Thank you
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Amanda

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An absolute delight. Traditional and down to earth. I was made to feel welcome as soon as I arrived. Iain went above and beyond and was helpful all along. There are no frills here. If you want a hotel that’s the same in every city then go there. Breakfast is simple but cooked to order and perfect. Rooms are basic but very clean. All I needed in a stay, clean, confortable abs friendly - I will recommend this hotel to others I know who will appreciate the very friendly and down to earth ambience.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Karen

5 nachten verbleven in juli 2023

10/10 – Uitstekend

Erin

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Miho

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Eva

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was so darn charming! From the proprietor(s), to the excellent breakfast, to the immaculate room, to Inverness itself. The best nights sleep I had in my 2.5 weeks in the UK! Check out nearby Leakey's Bookshop if so inclined.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Manon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Accueil chaleureux, hotel avec cachet écossais des plus charmant.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Rachel

2 nachten verbleven in juli 2023

8/10 – Goed

Yvonne

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good value for cost.
2 nachten verbleven in juni 2023

8/10 – Goed

Svein Alf

6 nachten verbleven in juni 2023

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect, clean hotel in the heart of the dining and music scene in Inverness. Excellent host and excellent breakfast.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Shea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WONDERFUL PLACE!
Lucy and Ian are an absolute delight. My train got stuck before Aberdeen due to a road accident, so I gave the hotel a call to let them know I’d be late for check-in hours and to ask what I should do. Lucy gave me easy walking directions from the train station in case I didn’t have them, and then Ian stayed up for me to get there after business hours at 10:45pm! They truly care about their patrons and they make you feel important to them. I’ve been staying all over the UK for the past 2.5 weeks and this place honestly deserves a better star rating. I would recommend this hotel to anyone including my closest family and friends, and that’s really saying something! A definite little gem with wonderful staff.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staying at the Macdougall Clansman Hotel was probably the highlight of our Scotland trip that my fiancé and I took. We traveled to Glasgow, Edinburgh and finally Inverness where we stayed here. We had the best experience from check in and meeting Ian. He was so accommodating and kind, he truly made our experience exceptional. Our room was very clean and comfortable. Breakfast was delicious as well. Thank you for having us! I definitely recommend this place! We loved it! Definitely will be back!
2 nachten verbleven in mei 2023

8/10 – Goed

PB

4 nachten verbleven in juni 2023

10/10 – Uitstekend

Jere

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in mei 2023

10/10 – Uitstekend

kaye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place, friendly staff, very clean
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Although we were in and out touring Inverness, Ian and Lucy we very hospitable and attentive. I would definitely recommend visiting this Hotel to anyone staying in the area.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

GUSTAVO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente!
Excelente hotel famíliar, café da manhã ótimo!
2 nachten verbleven in april 2023

10/10 – Uitstekend

Mairi

3 nachten verbleven in april 2023

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022

8/10 – Goed

ROBERT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hosts and great location!
Everything was smooth from check-in to check-out, the hosts made sure the guests are taken care of. We stayed here during our 3-Day tour around the Highlands. Even though we have to leave the hotel early each morning, they still prepared some breakfast items for us to go with! Thank you Lucy and Ian for providing such great services!
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Jenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a lovely friendly place to stay
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Elisabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trivelig betjening med stor kunnskap om hotellets historie. Kommer til og besøke dette hotellet ved neste anledning.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place!
This hotel was an easy walk from the train and bus stations (which are pretty much side-by-side). The front door was locked (COVID) but the desk guy was right there to check me in. He was always on hand and always nice. My room was on the streetfront, but Inverness is quiet and I enjoyed the view. This was a really nice room, with plentiful plugs, good hot water, comfortable beds and a nice breakfast, made to order each day and served in a pleasant dining room. Also, they were willing to give me the same breakfast, but early, on the day I had an early tour start.
5 nachten verbleven in september 2021

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant place, great host, great location.
Amazing host, very clean and tidy and great breakfast. Really appreciated the great advice on where to find a rental car and places to go.
2 nachten verbleven in oktober 2021
Reactie van Iain, Reception op 19 okt 2021
Thank you very much Robert. It's really good to know you found us clean and tidy and found our suggestions helpful. Thanks again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hospitality at its best
I sensed the hotel would be special as soon as I received an email from the proprietor, offering advance information about the hotel and its location. This first impression was surpassed on arrival with a warm welcome from the proprietor. As tourists, the hotel was perfect but some guests may find the absence of a restaurant, serving lunch and dinner, or a bar, to be limiting. For the regular tourist or guest, the full Scottish breakfast served between 0800 and 0915 will be appreciated. The hotel’s location about ten minutes walk from the train and bus stations will be a bonus as were the many restaurants, even close to the hotel. The next time I visit Inverness, The MacDougall Clansman Hotel will be my hotel of choice.
5 nachten verbleven in september 2021
Reactie van Iain, Reception op 5 okt 2021
Thank you very much for leaving your comprehensive and kind review following your recent stay with us. We were really pleased to read that you were happy with our hospitality and that you would choose us on a future visit to Inverness. Thank you again.

10/10 – Uitstekend

Will

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An ideal one night stop over on the way back to the North East of England from the Orkneys
1 nacht verbleven in augustus 2021
Reactie van Iain, Reception op 14 sep 2021
Thank you Will. Good to have you with us on your journey back home.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So Friendly & Helpful
Lovely place to stay in the heart of the city centre. Was cycling the Etap and had made a few additional requests, all of which were accommodated so wonderfully well. Thank you so much.
1 nacht verbleven in augustus 2021
Reactie van Iain, Reception op 14 sep 2021
Thank you so much for your kind comments, which are much appreciated. Hope we can be of help to you on a future visit.

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service en comfort kamer
Good location that feels like home
The hospitality is great! You feel like home! The owner just accepts you as one of his personal guests! Location is great!
2 nachten verbleven in augustus 2021
Reactie van Iain, Reception op 18 aug 2021
Hi Marta, it's really good to read your kind comments about your recent stay and to know that you felt at home with us. We hope to meet you again some day. Thank you so much.

10/10 – Uitstekend

Eros

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Iain, Reception op 9 aug 2021
Thanks so much for your high rating Eros. This is much appreciated.

10/10 – Uitstekend

Maple

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Service
The hotel was really clean and well kept. The atmosphere and vibe during our stay there was very serene, very relaxing. Ian, the host, was very kind and accommodating. We would definitely be staying again!
3 nachten verbleven in juni 2021
Reactie van Iain op 3 jul 2021
Thank you so much for your generous review and kind comments about us. We are really pleased to know that you had a relaxing time with us and hope to see you again some day. Thank you again.

10/10 – Uitstekend

Wilson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
오래된 경험에서 우러나는 좋은 점들이 많습니다. 직원들도 친절합니다:) 다만 난방이 조금 아쉬웠어요.
1 nacht verbleven in december 2019