Dear Maarten, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure that we can prove to you that we are capable of better. Very best regards Janine

Dear Traveler, Thank you for the kind words following your stay with us here in Ipswich. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Janine

Dear Sally,Thank you for such a positive review.It's delightful to hear that our staff's welcoming and friendly nature contributed positively to your experience. The team at Pentahotel Ipswich takes great pride in delivering exceptional service, and your commendation is a wonderful affirmation of their efforts.We are also thrilled that our food and drink offerings hit the mark for you. Our culinary team works diligently to provide a variety of tasty options to delight our guests, and it seems we succeeded during your visit!Learning that you found the room cleanliness and amenities to be impeccable fills us with pride. Our housekeeping team is dedicated to maintaining the highest standards, ensuring every guest enjoys a comfortable and satisfying stay.Thank you once more for highlighting the overall condition of our hotel. We continuously strive to create an environment that is not only modern and cozy but also reflective of the high standards we set for ourselves.It would be a pleasure to welcome you back. Best wishes,Jamie

Dear Andrew, Thank you for taking the time to review your stay.It is heartening to learn that you found our rooms clean and well-appointed, and that you received excellent service from our team during your stay at Pentahotel Ipswich. We pride ourselves on maintaining our hotel to the highest standard and are delighted that this was reflected in your experience.We regret to hear that the parking situation did not meet your expectations. Our parking is indeed limited with 25 spaces available, and we strive to manage it as efficiently as possible to accommodate our guests. We understand the importance of accessible parking and always aim to assist our guests with special requirements to the best of our abilities. Our team is also more than happy to recommend nearby alternatives should our car park be full upon arrival.We are pleased you appreciated the room amenities and the overall condition of our hotel. We believe it's the small details that create a memorable stay, and it's fantastic to know that these aspects of your visit were positive. At Pentahotel Ipswich, we are constantly looking for ways to enhance our guest experience and we truly value your input.We are looking forward to welcoming you again. All the best!Nithin, Guest Service Manager

Dear Jill, Thank you for letting us know your opinion of your stay.It is heartening to hear that our team's prompt service in resolving the concern with the room scent contributed positively to your stay. We pride ourselves on our rigorous cleanliness standards, and we are delighted that you took note of this.We regret any inconvenience caused by the issue with the drain smell, and we appreciate your understanding as we endeavored to rectify the situation promptly. Please be assured that we are attentive to all aspects of guest comfort and hotel conditions.We are also pleased that you enjoyed the room amenities provided and found them to your satisfaction. At Pentahotel Ipswich, we aim to create a cosy and modern atmosphere complemented by the thoughtful touches that make your stay enjoyable.We hope to welcome you back in the future and wish you all the best. Safe travels!Jamie

Dear Jill,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will return on another occasion. Best wishes,Jamie

Dear Claudiu,Thank you for this positive review of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again.Best regards,Nithin, Guest Service Manager

Dear Ralph,Thank you so much for your positive feedback following your stay.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.We hope to welcome you back.Best wishes,Jamie

Dear Simon,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Jamie

Dear David, Thank you for taking the time to share your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Jamie Newby

Dear Trevor, Thank you for your review.We're delighted to hear that you found your room clean and warm, as our team works diligently to ensure the highest standards of cleanliness and comfort for our guests. We also appreciate your kind words about our service, and we're thrilled to have met your expectations in that area. Regarding the room amenities, it's great to know that they contributed positively to your stay. We do acknowledge your comment about the limited space for clothes, and while our rooms are designed to maximize space and convenience, we understand that storage can be a concern for some of our guests. For future visits, we would be happy to assist you with any additional storage needs to help make your stay even more comfortable.We hope to welcome you back. Best wishes,Jamie Newby

Dear Stephen,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to the pleasure of seeing you again in the future. Kind regards,Jamie

Dear Guest,Thank you for sharing this positive feedback of your stay.We're thrilled to hear our staff made such a wonderful impression and that the cleanliness and overall condition of our hotel met your expectations to the fullest. It's also pleasing to know our service was up to the mark. While we notice your satisfaction with the amenities was slightly lower, we hope our sustainable offerings by Zenology and additional comforts like the premium rain shower head and extra pillows on request helped enhance your stay.We look forward to your next visit.Best regards,Jamie

Dear Paul,Thank you for letting us know that you enjoyed your stay.We're thrilled to hear our team impressed you with their friendliness and helpfulness; it's something we take great pride in. It's also wonderful to know our location made your visit to the town centre convenient. We hope the relaxed atmosphere of our Pentalounge was a highlight of your stay.The entire team look forward to welcoming you back for a future visit.Kind regards,Jamie Newby

Dear David,Thank you for this great review.We're delighted to hear that you found our rooms to be warm and comfortable, and appreciate your positive remarks about our hotel's proximity to the train station and town centre.It's great to know that the cleanliness of our rooms met your expectations, and we're proud that you've rated it so highly. However, we noticed that our service did not quite meet your expectations. We take pride in our hospitality and strive to provide excellent service, and we'd love to know how we could have made your experience even better.We're also glad that the room comfort was to your liking, and we hope you had a restful stay.We look forward to welcoming you again soon.Best wishes,Jamie Newby

Dear Stephen,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Jamie Newby

Dear Aaron, Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Jamie Newby

Dear Ståle,Please accept our thanks for taking the time to review your visit to our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We would love to welcome you back on a future occasion. Kind regards,Nithin, Guest Service Manager

Dear Kevan,Thank you for this positive review of your stay with us.We're thrilled to hear that you found our place friendly and welcoming, reflecting our team's effort to create a warm atmosphere for our guests. Your kind words resonate with our aim to provide a comfortable and enjoyable stay for everyone who walks through our doors.We look forward to having the opportunity to welcome you back in the future. Best wishes,Nithin, Guest Service Manager

Dear Dave,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be delighted to welcome you back on another occasion. All the best,Nithin, Guest Service Manager

Dear Christina,Thank you for sharing this positive review.We're thrilled to hear that Aaron made such a positive impact on your stay; our team always strives to provide exceptional service. It's also great to know that you found our rooms to be clean and comfortable, and we're delighted that the breakfast selection was to your liking, offering a variety of choices to start the day right. We pride ourselves on maintaining high standards of cleanliness and comfort for all our guests.We all look forward to welcoming you back in the future.Kind regards,Nithin, Guest Service Manager

Dear Jessie,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will visit us again in the future. Kind regards,Jamie

Dear William, Thank you for this review of your recent stay.We're delighted to hear that you found great value during your stay and appreciated the comfortable surroundings and good ambiance. It's always a pleasure to receive such positive feedback. We note your comment regarding the absence of physical menus and the inconvenience it caused. Our approach to using digital menus is part of our commitment to sustainability and reducing paper waste. We understand that this might have been an unexpected aspect of your dining experience, and we're exploring ways to balance our eco-friendly practices with guest convenience.We hope to welcome you again in the future. All the best.Nithin, Guest Service Manager

Dear Tracy,It was a pleasure to receive this great review.We're delighted to hear that you found our hotel to be a clean and modern oasis, and that our bar and seating area added to the enjoyment of your stay. It's wonderful to know that our rooms met your expectations in terms of cleanliness and modernity, and that the comfort of the bed made for a restful night. We're also pleased that our team's helpfulness stood out to you, as we strive to provide exceptional service. Your mention of the convenient five-minute walk from the train station highlights one of our prime location benefits, making travel easy for our guests.We look forward to the pleasure of seeing you again in the future. Kind regards,Jamie Newby

Dear Tom,Thank you for such a positive review.We're delighted to hear that you found our staff friendly and that our accommodation met your standards of cleanliness and tranquility. It's wonderful to know that you enjoyed a quiet room, aligning with our efforts to provide a serene environment for our guests. Our team is committed to maintaining a tidy space and providing efficient service, so it's rewarding to see these aspects contributed to your satisfaction.We look forward to seeing you again in the future.Best regards,Jamie Newby

Dear Dale,Thank you for sharing your positive review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We would be delighted to welcome you back on another occasion. All the best,Jamie Newby

Dear Martyn,Thank you for taking the time to share your feedback.We are sorry that your stay with us did not match your expectations. We take our guests' feedback very seriously, this helps us to maintain or indeed improve our service standards where necessary. We will be addressing your comments with our housekeeping and reception teams and offer you our sincere apologies for any inconvenience.We apologize for any inconvenience caused by the unexpected restaurant closure. While we do not have any control over unscheduled changes, we always strive to communicate any alterations in our services as promptly as possible.We understand that parking can be challenging, and we appreciate your patience as our parking availability is indeed limited and operates on a first-come, first-served basis.We look forward to welcoming you again. Best regards,Nithin, Guest Service Manager

Dear Guest,Thank you for taking the time to share your review.We're delighted to hear that our staff made a positive impact during your stay, and we pride ourselves on providing excellent service. It's also wonderful to know that you found the room cleanliness and comfort to your satisfaction, reflecting our commitment to providing a high-quality experience. We understand that our limited parking can be a concern, and we appreciate your bringing this to our attention. As noted, our parking operates on a first-come-first-served basis due to the limited spaces available, and we always recommend our guests to arrive as early as possible or use the nearby public car park should our private lot be full.We look forward to welcoming you back on a future visit. Best wishes,Nithin, Guest Service Manager

Dear Guest, Thank you for your positive feedback. We hope to welcome you back soon.Kind Regards, Jamie Newby

Dear Craig, Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again. Best regards,Jamie Newby

Dear Wayne,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,Jamie Newby

Dear Colin,Thank you for taking the time to share your feedback.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would love to know what we could have done to make your experience at our hotel more enjoyable.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Jamie Newby

Dear Kaapo,Thank you for taking the time to share your review.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We all hope that we will have the chance to welcome you back on another occasion. Kindest regards,Jamie Newby

Dear Manfred,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of seeing you again in the future. Kind regards,Jamie Newby

Dear Suzy,Thank you for reviewing your recent stay with us.We're delighted to hear that the tranquility of our riverside rooms provided you with the peaceful environment you desired. It's wonderful to know that our bar and breakfast offerings met your expectations with their quality and variety. Our team takes great pride in delivering exceptional service, and your recognition of their helpful and accommodating nature is truly appreciated. We understand that the ambiance of the surrounding area can vary with the seasons, and we look forward to showcasing the beauty of our locale in different lights. Rest assured, we are always here to ensure your stay is comfortable and enjoyable.We look forward to seeing you again on a future occasion. Best regards,Jamie Newby

Dear Denise,Thank you for this kind review about your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Nithin, Guest Service Manager

Dear Sharon, Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion.Best regards,Jamie Newby

Dear Sandra, Thank you for sharing your experience with us.The comfort and satisfaction of our guests are of the utmost importance to us, so it is rewarding to know that you had such an enjoyable experience. We look forward to welcoming you back in the future. All the best.Nithin, Guest Service Manager

Kjære Bjørn,Tusen takk for hyggelig tilbakemelding.Det gleder oss at du valgte vårt hotell og at du var så fornøyd med ditt opphold.Vi håper å ønske deg og familien din velkommen tilbake til hotellet vårt i fremtiden. Ha en fin dag,Nithin, Guest Service Manager

Dear Neil,Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.Thank you again; we look forward to welcoming you back soon.Kind regards,Jamie Newby

Dear Stephen,Thank you for positively reviewing your visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to have the pleasure of welcoming you back. With kind regards,Jamie Newby

Dear Paul,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Jamie Newby

Dear Geoff,Thank you very much for this positive review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We look forward to seeing you again.Best wishes,Jamie Newby

Dear Miranda, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Jamie Newby

Dear Barbara,Thank you very much for this kind review of your stay.We are delighted to hear that you enjoyed our easy parking, friendly reception, comfortable and clean room, and the well-equipped bathroom with a rain shower. Our team takes great pride in providing a welcoming and enjoyable stay for our guests. It's also fantastic to know that our delicious breakfast buffet, offering a variety of options, helped you start your day on a positive note.We appreciate your kind words and your continued support, and we look forward to welcoming you back for another memorable stay.Kind regards,Jamie Newby

Dear Michael, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,Nithin, Guest Service Manager

Dear Lewis,Thank you for this positive review of your stay.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back on a future occasion. Best wishes,Nithin, Guest Service Manager

Dear Erik,Thank you for sharing your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again.Kind regards,Nithin, Guest Service Manager

Dear valued guest, Thank you for taking the time to review your stay in Ipswich with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon! Sincerely, Pentahotel Ipswich Management

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Pentahotel Ipswich Management