Exterieur

Beoordelingen van Staybridge Suites Irvine-John Wayne Airport, an IHG Hotel

3 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 371 van 542 beoordelingen" "
Gastenscore: 8 - Goed. 101 van 542 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 542 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 542 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 542 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Klarivelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how our receptionist picked a room next to the elevator so I didn't have to walk so far (I am currently handicapped). Rooms were nice, clean, and the hotel's location was not far from other attractions/restaurants. Overall, it was a nice stay!
1 nacht verbleven in april 2024
Reactie van Staybridge Suites Irvine Team op 29 apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a fantastic experience with us. If there's anything else we can do to make your stay even better next time, please let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Patrick, Irvine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility charges $20 a day for self parking. Free parking is available everywhere around Irvine. The charge was not noted at booking.
2 nachten verbleven in april 2024
Reactie van Caleb op 27 apr 2024
We thank you very much for your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Have a great day.

10/10 – Uitstekend

alejandro

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
EXCELENTE
1 nacht verbleven in april 2024
Reactie van Caleb op 27 apr 2024
We greatly appreciate your invaluable time and comments for your recent stay with us. We hopefully see you and your family in near future. Have a great day.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Caleb op 24 apr 2024
We thank you so much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future.

10/10 – Uitstekend

Diego

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in n out Costco Walmart restaurant 2 min away
1 nacht verbleven in april 2024
Reactie van Caleb op 21 apr 2024
We greatly appreciate your invaluable time and review for your recent stay with us and your comments made us another day. We hopefully see you and your family in near future. Have a great weekend.

10/10 – Uitstekend

Putri

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great from the staff to the facilities.
2 nachten verbleven in april 2024
Reactie van Caleb op 17 apr 2024
We greatly appreciate your invaluable time and comments for your recent stay with us. Your awesome review made us for another day and we hopefully see you and your family in near future. Have a great day.

10/10 – Uitstekend

Roger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
PROS: Very nice and well maintained! Close to restaurants and shopping. Very nice and friendly staff. 15 mins from the Ocean… Would highly recommend this Hotel for your next stay! CONS: They don’t inform you of the “Parking Fee” until check out.. $20.00
1 nacht verbleven in april 2024
Reactie van Caleb op 17 apr 2024
We thank you very much for your invaluable time and review for your recent stay with us. We do apologize for the uninformed parking charge and unfortunately we have parking charge for all hotel guests. We hopefully see you and your family in near future. Thank you again and have a great day.

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Caleb op 9 apr 2024
We thank you so much for your invaluable time and review for your recent stay with us. You made us another day and we hopefully see you and your family in near future. Have a blessed day.

10/10 – Uitstekend

Jeremy, LAS VEGAS

1 nacht verbleven in april 2024
Reactie van Staybridge Suites Irvine Team op 29 apr 2024
Thank you for your positive feedback! We're delighted to hear that you had a fantastic experience with us. If there's anything else we can do to make your stay even better next time, please let us know. We look forward to welcoming you back soon!

6/10 – Redelijk

Kaycee

Reisde met familie
Hot tub had a weird smell and the water was not clear! Also booking through a third party the hotels takes another $200 as a hold on your card for incidentals !!! Not super impressed.
1 nacht verbleven in april 2024
Reactie van Caleb op 8 apr 2024
We greatly appreciate your invaluable review and time for your recent stay with us. We sincerely apologize for the inconvenient for the smell and we will readdress with relevant department. We have 150 security deposit per stay for our guests. Please give us one more chance to accommodate your needs and we will make it right for your next visit. Sorry for the inconvenient again and you have a blessed day.

10/10 – Uitstekend

Ni Na

Reisde met een groep, Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great stay
1 nacht verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 6 apr 2024
Dear Na,Thank you for your positive feedback! We're thrilled to hear that you had a good experience with us. Providing exceptional service and accommodations is what we strive for, and we're glad to know we met your expectations. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,

8/10 – Goed

francisco

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was right.
5 nachten verbleven in maart 2024
Reactie van Caleb op 1 apr 2024
We greatly appreciate your valuable time and comments for your recent stay with us. We hopefully see you and your family in near future. Have a great day.

10/10 – Uitstekend

Jessica

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was perfect for a quick stay. The kitchenette is equipped with the basics that you’d need to make a quick mean. Though it was comfortable the bed was a little on the smaller side, im sure it was a full. but I am used to sleeping in a king at home so that maybe be why it bothered me. Desk/sofa area was a convenient area so I can get some work done while my husband was handling the business that brought us to the area. The only “downside” to the hotel is the parking is behind the building so you have to walk around the whole building to enter. There was a parking lot on side of the hotel, however, it doesn’t say wether it is park of hotel parking or not and I’m not sure that it is secure. I didn’t mind the walk but it did feel a little sketchy since when got there at night. I’d definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Caleb op 26 mrt 2024
We thank you very much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future. Thank you.

10/10 – Uitstekend

THOM

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to my room from elevator, clean hallways, clean surroundings and friendly staff.
8 nachten verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 18 mrt 2024
Thank you for your feedback!Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.We look forward to welcoming you back again soon!Best regards,

8/10 – Goed

Johannes

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A nice hotel with large suites. It’s a bit outdated, but ok. Some room for improvement in the kitchen, we were 5 people and had exactly 5 pieces of tableware, so had to clean up each time. The A/C was in the bedroom, it was very noisy when you run it. We were there in march, so did not need it much, but in summer time, it might be a problem.
3 nachten verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 18 mrt 2024
Thank you for your feedback!Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.We look forward to welcoming you back again soon!Best regards,

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was very easy and the agent was helpful And friendly. Room is quite nice and comfortable with everything you would need. Only staying one night but would definitely book this for a longer stay.
1 nacht verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 5 mrt 2024
Dear Tammy,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was so clean
1 nacht verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 5 mrt 2024
Dear Rafael,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 – Uitstekend

Valentine

Positief: Voorzieningen
Check-in was quick, easy and the front desk staff was very kind and caring
1 nacht verbleven in maart 2024
Reactie van Staybridge Suites Irvine Team op 5 mrt 2024
Dear Valentine,Thank you for taking the time to share your feedback. We're delighted to hear that your check-in experience was quick, easy, and that our front desk staff demonstrated kindness and care.Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 – Uitstekend

frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
4 nachten verbleven in februari 2024
Reactie van Staybridge Suites Irvine Team op 5 mrt 2024
Dear Frank,Thank you for taking the time to share your feedback. Your comments are truly appreciated, and we look forward to providing you with the same level of service during your next visit.Best regards,

10/10 – Uitstekend

Maneesh, Tustin

2 nachten verbleven in februari 2024
Reactie van Caleb op 26 mrt 2024
We thank you so much for your invaluable time and review for your recent stay with us. We hopefully see you and your family in near future. Thank you again and have a great day. Caleb

8/10 – Goed

Anupreet

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Caryn- Guest Services Manager op 22 feb 2024
Hi Anupreet,Thank you for taking the time to review our hotel.We are happy to hear you enjoyed your recent stay with us. We hope to see you again soon.

10/10 – Uitstekend

Chris-and Kelli

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Caryn- Guest Services Manager op 21 feb 2024
Hi Chris and Kelli,We are happy to hear you enjoyed your recent stay with us.We hope to see you again soon.

10/10 – Uitstekend

PI SUI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
小廚房非常方便使用
6 nachten verbleven in februari 2024
Reactie van Caryn- Guest Services Manager op 21 feb 2024
Hi Pi Sui,We are happy you enjoyed your recent stay with us.We hope to see you again soon.

8/10 – Goed

Linda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Staybridge Suites Irvine Team op 6 feb 2024
Dear Linda,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Staybridge Suites Irvine Team op 6 feb 2024
Dear Julie,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our extended stay hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

10/10 – Uitstekend

Ian

2 nachten verbleven in februari 2024
Reactie van Staybridge Suites Irvine Team op 6 feb 2024
Dear Ian,Thank you so much for taking the time to share your positive experience at Staybridge Suites Irvine. We are thrilled to hear that you enjoyed your stay with us.Your kind words about our service and facilities are truly appreciated. It's our constant endeavor to provide a comfortable and memorable experience for our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us.Once again, thank you for choosing our hotel. We hope to have the pleasure of hosting you again soon.Warm regards,

2/10 – Ontzettend slecht

Nancy

Reisde met familie
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 6 feb 2024
Dear Nancy,Thank you for choosing to stay with us and providing feedback on your stay with us at the Staybridge Suites Irvine - John Wayne Airport.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Once again, thank you for providing your feedback.

10/10 – Uitstekend

THOMAS

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building was recently built and everything was clean and tidy. It was nice that the room had a kitchen and a large refrigerator. Everything was satisfactory and enjoyable. I would like to visit again.
1 nacht verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 30 jan 2024
Dear Thomas, Thank you for taking the time to give us your feedback for your stay at the Staybridge Suites Irvine - John Wayne Airport! We are very glad you enjoyed your time in our hotel. We are happy to hear you found our room amenities enjoyable.Once again, thank you for your feedback and we look forward to welcoming you back in the future!

6/10 – Redelijk

Daniel T

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Conveniently located close to John Wayne Airport and basic shopping needs. Had a hard time getting fresh towels. If you stay only 7 nights, no new sheets. Had to request trash removal, when that didn't work, we did it ourselves. Front desk on weekends could use a lesson in hospitality. Out of approximately 5 washers and 5 dryers, only 2 washers and 2 dryers work in a hotel that's only about 4 years old. That was extremely disappointing when they book large youth groups and the military. Competition for laundry was tough.
7 nachten verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 30 jan 2024
Dear Daniel T, Thank you for choosing to stay with us and taking the time to give us your feedback on your stay at Staybridge Suites Irvine - John Wayne Airport.I would like to start by apologizing for the inconveniences you faced during your stay and not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments on your recent stay with us.

8/10 – Goed

Jufauri

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice. Breakfast was good and they also offered free appetizers and drinks some nights. Cons - a used condom wrapper was on the floor They threw my makeup cloth away and offered a refund of $40 but never put it on my card
7 nachten verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 28 jan 2024
Dear Jufauri,Thank you for taking the time to give us your feedback regarding your experience during your stay with us at the Staybridge Suites Irvine - John Wayne Airport.I would like to begin by apologizing to you, for the inconveniences you faced during your stay. It is of our utmost importance to maintain room cleanliness for all guests arriving at our hotel. We did process the refund back to your CC in the amount of 40. We apologize for the delay in processing this refund, if needed we can send a copy of the refund folio.We strive to make each stay as pleasant and comfortable as possible for all guests, and we appreciate that you brought your experience to our attention. We take all feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you give us the opportunity by staying with us again, to show you that your unsatisfactory stay was an exception.Again, I thank you for sharing your comments, and if I can be of assistance to you, please contact Guest Service Manager Caryn or Front Desk Supervisor Juliana.

2/10 – Ontzettend slecht

Harriel

Reisde met een groep
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Rude management
They decided to add on a $20. parking fee and when I asked 3 times to speak to a manager they told me she would call me. She did not. I called her and left a voicemail but I was completely ignored. I will not stay there again
1 nacht verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 27 jan 2024
Dear Harriel,Thank you for choosing to stay with us at the Staybridge Suites Irvine - John Wayne Airport and for taking the time to provide feedback about your experience during your visit.I would like to apologize for the inconveniences you faced during your stay. I do apologize you were not informed of the 20 nightly parking fee and that we were unable to reach out to you in a timely manner. We hope to show you our communication was a one time exception.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will work to make the necessary changes so we can provide a better experience in the future.Once again, thank you for your feedback. If we can ever be of assistance, please feel free to reach out to us.

10/10 – Uitstekend

Ernie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it
1 nacht verbleven in december 2023
Reactie van Caryn- Guest Services Manager op 26 jan 2024
Hi Ernie,Thanks for taking the time to review our hotel. We are glad to hear that you enjoyed your recent stay with us.We hope to see you again soon.

6/10 – Redelijk

Janet M

This is my second stay at Staybridge. The room was ok but the bathroom floor was filthy. The grout between the tile had so many different colors you could see it has never been properly cleaned.
15 nachten verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 22 jan 2024
Janet MThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope to see you again soon!

2/10 – Ontzettend slecht

robert

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 22 jan 2024
Dear RobertThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 – Redelijk

Tamara

Reisde met familie
Positief: Netheid, personeel en service
This was a nice spot. I chose this one over others for the EV parking. There where 6 stations, but only 2 worked. They let guests park in the only 2 working EV changing spaces and never fixed the broken stations. I did report it to several different front desk employees but nothing was ever resolved. This was really frustrating because I probably would have stayed elsewhere if I knew I actually couldn't charge the car. Otherwise, there's no housekeeping on weekends, but they have us extra towels when we asked. Breakfast was pretty standard. The pool was fine, but not all that warm to swim in the winter, and there's no hot tub. Additional $20/day parking. The location is fine. Overall, it was fine, but not especially memorable either way.
4 nachten verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 22 jan 2024
Dear TamaraThank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites IRVINE - JOHN WAYNE AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Uitstekend

Ramona

5 nachten verbleven in januari 2024
Reactie van Juliana - Front Desk Supervisor op 22 jan 2024
Dear RamonaThank you for choosing to stay with us at the Staybridge Suites Irvine - John Wayne Airport.We are glad you enjoyed your recent stay with us, we hope to see you again soon!

10/10 – Uitstekend

Nami

Positief: Staat van de accommodatie en faciliteiten
10 nachten verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 9 jan 2024
Hey Nami!Thank you for choosing to stay with us! We are glad you enjoyed your stay. We hope to see you soon!

8/10 – Goed

Aiman

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 6 jan 2024
Hello Aiman!Thank you for choosing to stay with us! We are so glad you enjoyed your stay, We hope to see you soon.

8/10 – Goed

Jesus

2 nachten verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 22 jan 2024
Jesus,Thank you so much for choosing to stay with us! We appreciate your review of your stay. We hope to see you soon!

10/10 – Uitstekend

Yajun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, recommend to stay.
Reactie van Caryn- Guest Services Manager op 8 feb 2024
Hi Yajun,Thanks for taking the time to review our hotel. We are happy to hear you enjoyed your recent stay with us.We hope to see you again soon!

10/10 – Uitstekend

Laifou

1 nacht verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hello Laifou,Thank you for choosing to stay with us. We are glad you enjoyed your recent stay with, we hope to see again soon!

10/10 – Uitstekend

Rocio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Even tho it was a busy day staff was still courteous, polite and helpful.
1 nacht verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hello Rocio,Thank you for choosing to stay with us. We are happy to hear our staff was great throughout your stay, I will be sure inform them of their great performance!

10/10 – Uitstekend

Rene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hey Rene, Thank you for choosing to stay with us. We are glad you enjoyed your recent stay with, we hope to see again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location for family trip to Disneyland. No complaints.
7 nachten verbleven in november 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hey Anonymous,Thank you for choosing to stay with us and we are glad to hear you enjoyed your time with us! We hope to see you again soon.

8/10 – Goed

JUAN GONZALEZ

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un buen lugar, creo que la cocina está de más para uno que viene de negocios y esto incrementa el precio
2 nachten verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hello Juan Gonzalez,Thank you for choosing to stay with us. We are very happy you enjoyed your recent stay here, we hope to see you again soon!

8/10 – Goed

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean and nice. The bed was comfortable. My only complaints were that breakfast was cold and charged $20 for parking. Overall, would recommend.
1 nacht verbleven in december 2023
Reactie van Juliana - Front Desk Supervisor op 19 dec 2023
Hello Jason, We are glad to hear that you enjoyed your stay. We are sorry to hear breakfast was not to your liking and we have shared your feedback with our Breakfast Management team to improve our food quality. It is listed on all of our websites, including Expedia that we charge 20 per night for overnight self parking. We do hope to see you soon on your next trip!

10/10 – Uitstekend

Heather

Reisde met familie
4 nachten verbleven in november 2023
Reactie van Caryn- Guest Services Manager op 22 nov 2023
Hi Heather,We are happy to hear you enjoyed your recent stay with us. Hope to see you again soon!

6/10 – Redelijk

Luis

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front office staff very unfriendly, room smelled like it was smoked in. Wasn't told about the complimentary breakfast. They just gave me they key and at check out was a " by the way its $20 for parking"
1 nacht verbleven in november 2023
Reactie van Caryn- Guest Services Manager op 22 nov 2023
Hi Luis,We are sorry to hear you did not enjoy your recent stay with us.It is listed on all of our websites, including Expedia that we do charge 20 per night for overnight self parking. Your feedback has been shared with our management team in an effort to imrove the overall experience.

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My son birthday
As soon as we got in our room It smelled clean! 5 stars!
3 nachten verbleven in november 2023
Reactie van Caryn- Guest Services Manager op 22 nov 2023
Hi Jose,We are happy to hear you enjoyed your recent stay with us. Hope to see you again soon!

10/10 – Uitstekend

MARTHA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked a 1 queen bed room for one night. Checked in late after being at Disney the whole day. We were surprised to get a 2 bedroom suite with a nice kitchen. Wish we stayed more than one night!
1 nacht verbleven in november 2023
Reactie van Caryn- Guest Services Manager op 22 nov 2023
Hi MarthaWe are happy to hear you enjoyed your recent stay with us. Hope to see you again soon!