Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 235 van 323 beoordelingen" "
10 - Uitstekend
235
Gastenscore: 8 - Goed. 57 van 323 beoordelingen" "
8 - Goed
57
Gastenscore: 6 - Redelijk. 16 van 323 beoordelingen" "
6 - Redelijk
16
Gastenscore: 4 - Matig. 13 van 323 beoordelingen" "
4 - Matig
13
Gastenscore: 2 - Ontzettend slecht. 2 van 323 beoordelingen" "
2 - Ontzettend slecht
2
9,6/10
Netheid
9,4/10
Personeel en service
9,2/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Karen
Reisde met partner
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love how clean everything is. I love the design of the entire hotel and the breakfast area. The rooms are very roomy and comfortable. I was able to do work at the desk so that was so helpful.
I do wish there was a bathmat available. I didn't read the directions on the towel basket to get towels exchanged by placing the basket in the hallway so that was my fault.
I had been working in my room at realized at 11 am that it was time to go. As I got up to leave I got a phone call from the front desk to check in to see if I was able to check out of my room. The phone call was so friendly and a great 'check-in'. I appreciated that since I wasn't paying attention to the time, the call was still so polite and nice!
Karen
2 nachten verbleven in april 2024
6/10 – Redelijk
Kristy
Reisde met familie
22 mrt 2024
Positief: Netheid, personeel en service
This was a beautiful property and right off the highway which was nice. Only issues we had were a missing shower curtain and there were holes in our sheets. We would have also liked if breakfast started earlier than 7am on the weekend.
Kristy
1 nacht verbleven in maart 2024
8/10 – Goed
Wayne
9 mrt 2024
Wayne
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Joseph
3 mrt 2024
Joseph
1 nacht verbleven in maart 2024
Reactie van Guest Experience Manager op 2 apr 2024
Thank you for taking the time to leave us such a wonderful rating! Our team works hard to ensure that every guest feels welcomed and comfortable. We appreciate you and look forward to welcoming you back for another stay in the future.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
10/10 – Uitstekend
Michael
2 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
1 nacht verbleven in februari 2024
Reactie van Guest Experience Manager op 4 mrt 2024
Thank you for choosing the Best Western Plus Isanti. We're thrilled to receive your perfect survey rating! Your feedback inspires us to keep delivering top-notch service. We can't wait to welcome you back!
10/10 – Uitstekend
Kunsang
20 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice people
Kunsang
1 nacht verbleven in februari 2024
Reactie van Guest Experience Manager op 4 mrt 2024
Thank you for choosing the Best Western Plus Isanti. We're thrilled to receive your perfect survey rating! Your feedback inspires us to keep delivering top-notch service. We can't wait to welcome you back!
10/10 – Uitstekend
Jonathan
Zakenreiziger
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and new
Jonathan
1 nacht verbleven in februari 2024
Reactie van Guest Experience Manager op 4 mrt 2024
Thank you for choosing the Best Western Plus Isanti. We're thrilled to receive your perfect survey rating! Your feedback inspires us to keep delivering top-notch service. We can't wait to welcome you back!
8/10 – Goed
Deborah
Zakenreiziger
12 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
It was tidy staff where officiant, definitely not spotless and staff didn’t go out of there way but for the price it was adequate
Deborah
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 13 feb 2024
Thank you for sharing your feedback. We appreciate your positive comments about our tidy rooms and efficient staff. We apologize for any lapses in the staff's attentiveness.Your input is valuable, and we will address these concerns for improvement. We hope to have the opportunity to better serve you in the future.
10/10 – Uitstekend
Steven
Reisde met partner
11 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just checked in, everything went smoothly. It’s next to hwy. 65 but so far it seems quiet. I like that it’s clean, taken care of and the front desk made it smooth and easy, very pleasant.
Steven
1 nacht verbleven in februari 2024
Reactie van Guest Experience Manager op 13 feb 2024
Wow! We're overjoyed to see your perfect rating in our recent survey. Your satisfaction means the world to us, and we're thrilled to have exceeded your expectations. Looking forward to welcoming you back soon!
10/10 – Uitstekend
Felicity
Reisde met partner
29 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was amazing, the bed was super comfy, the shower was so big, staff were always doing something and super friendly, pool and hot tub were relaxing, and we would definitely go back.
Felicity
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 4 feb 2024
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Cynthia
Reisde met familie
16 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean friendly staff
Cynthia
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 17 jan 2024
Thank you for your kind words! We're delighted to hear that you enjoyed our clean facilities and experienced friendly service. It was our pleasure to host you, and we hope to welcome you back soon!
10/10 – Uitstekend
Cassidy
Zakenreiziger
16 jan 2024
Positief: Netheid, personeel en service en comfort kamer
Cassidy
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 17 jan 2024
We are sincerely grateful for your wonderful feedback on our hotel survey. It brings us immense joy to know that your experience was nothing short of perfect. Your kind words motivate us to continue delivering exceptional service.We hope to welcome you back soon for another memorable stay.
10/10 – Uitstekend
Patricia
Reisde met huisdieren, Reisde met partner
11 jan 2024
Positief: Voorzieningen
The hotel was beautiful and clean.
The staff were all very friendly and professional.
I would recommend staying there.
Patricia
1 nacht verbleven in januari 2024
Reactie van Guest Experience Manager op 12 jan 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Kavin
7 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kavin
2 nachten verbleven in januari 2024
Reactie van Guest Experience Manager op 17 jan 2024
We are sincerely grateful for your wonderful feedback on our hotel survey. It brings us immense joy to know that your experience was nothing short of perfect. Your kind words motivate us to continue delivering exceptional service.We hope to welcome you back soon for another memorable stay.
4/10 – Matig
Harry, Pleasant Prairie
Reisde met familie
2 jan 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Booked a room with 2 queen beds. One of the bed's mattress was sunken in on one side very badly. The other bed had a similar issue but not as bad. Also the sink in the bathroom was clogged/didn't drain.
Harry
2 nachten verbleven in december 2023
Reactie van Guest Experience Manager op 5 jan 2024
Thank you for taking the time to share some feedback with us. We would like to express our apologies that you had a negative experience at our hotel. By telling us what we need to improve on, you are helping us do better in the future for our guest experience. If you choose to stay here again, we hope to exceed your expectations.
10/10 – Uitstekend
Melissa
Reisde met familie en kleine kinderen
1 jan 2024
Positief: Voorzieningen
A very nice stay. Very relaxing and comfortable. Staff were so nice at check in.
Melissa
1 nacht verbleven in december 2023
Reactie van Guest Experience Manager op 5 jan 2024
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.
10/10 – Uitstekend
James
Reisde met familie
25 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
James
1 nacht verbleven in december 2023
Reactie van Guest Experience Manager op 17 jan 2024
We are sincerely grateful for your wonderful feedback on our hotel survey. It brings us immense joy to know that your experience was nothing short of perfect. Your kind words motivate us to continue delivering exceptional service.We hope to welcome you back soon for another memorable stay.
8/10 – Goed
Alexabae
3 dec 2023
Alexabae
1 nacht verbleven in december 2023
10/10 – Uitstekend
Reyna
30 nov 2023
Reyna
2 nachten verbleven in november 2023
Reactie van Guest Experience Manager op 17 jan 2024
Thank you for your stellar feedback! Delighted to hear your stay was perfect. Your kind words inspire us. Look forward to hosting you again soon!
8/10 – Goed
Travis
28 nov 2023
Positief: Netheid
Travis
3 nachten verbleven in november 2023
Reactie van Guest Experience Manager op 1 dec 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
2/10 – Ontzettend slecht
Hashem
28 nov 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff not available and very inflexible
Hashem
5 nachten verbleven in november 2023
Reactie van Guest Experience Manager op 28 nov 2023
Thank you for telling us about your recent stay. If you don't mind, please reach out to our Guest Service Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here at The Best Western Plus in Isanti, and we'd love another opportunity to wow you.
10/10 – Uitstekend
Carole Evenrud
Reisde met partner
25 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a lovely surprise for such a small Midwest town. Thanks also for all of the special attention for our family gathering in my Brother’s honor. Everything on our stay was good/great!
Carole Evenrud
1 nacht verbleven in november 2023
Reactie van Guest Experience Manager op 28 nov 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.
6/10 – Redelijk
Shawn
Reisde met familie
24 nov 2023
Unfortunately, the night staff told us that breakfast went to 10 am. That was only on weekends. It was Thanksgiving. So, we were not able to have breakfast. The breakfast was only served until 9am. We were hoping to enjoy something at least.
Shawn
1 nacht verbleven in november 2023
Reactie van Guest Experience Manager op 26 nov 2023
Thank you for telling us about your recent stay. My apologies that you were misinformed about our breakfast hours. I understand how this would have been frustrating. Customer satisfaction is our No. 1 priority here at The Best Western Plus in Isanti and I will use this as a training opportunity.
10/10 – Uitstekend
Debra
Reisde met familie
19 nov 2023
Really liked the location. The breakfast was very good too
Debra
2 nachten verbleven in november 2023
Reactie van Guest Experience Manager op 20 nov 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Michael
Reisde met huisdieren, Reisde met familie
17 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent, easy to work with.
Michael
1 nacht verbleven in november 2023
Reactie van Guest Experience Manager op 20 nov 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
8/10 – Goed
Jody
Zakenreiziger
12 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable hotel
Comfortable beds and excellent service from the front desk staff. Recommend the king bed suite for extra space. Breakfast was just ok. Styrofoam cups for coffee? That’s just bad.
Jody
2 nachten verbleven in november 2023
Reactie van Guest Experience Manager op 16 nov 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.We appreciate your loyalty to our brand! We hope to see you next time you're in the area.
10/10 – Uitstekend
Joan
1 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Joan
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Manager op 16 nov 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.We appreciate your loyalty to our brand! We hope to see you next time you're in the area.
10/10 – Uitstekend
Linda
Reisde met familie
17 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, except shower head needed to be replaced.
The shower head was hard to adjust properly for good water flow due to residue build up .
Linda
3 nachten verbleven in oktober 2023
Reactie van Guest Experience Manager op 16 nov 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.We appreciate your loyalty to our brand! We hope to see you next time you're in the area.
10/10 – Uitstekend
Cynthia
Zakenreiziger
11 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable
Wow, I was really impressed by the updated finishings and cleanliness of this hotel. The breakfast was delicious--I always appreciate hot scrambled eggs and fresh fruit, though there were other tasty options as well. This stay definitely exceeded my expectations.
Cynthia
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Manager op 12 okt 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Jennifer
1 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jennifer
1 nacht verbleven in september 2023
Reactie van Guest Experience Manager op 5 okt 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
6/10 – Redelijk
Kris
Reisde met familie
26 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place was really nice the drunk group of people that we're shouting from 2-4 am not great at all!!!
Kris
1 nacht verbleven in september 2023
Reactie van Guest Experience Manager op 5 okt 2023
Thank you for taking the time to share some feedback with us. We would like to express our apologies that you had a negative experience at our hotel. By telling us what we need to improve on, you are helping us do better in the future for our guest experience. If you choose to stay here again, we hope to exceed your expectations.
10/10 – Uitstekend
Dawn
Reisde met familie
24 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dawn
4 nachten verbleven in september 2023
Reactie van Guest Experience Manager op 5 okt 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
8/10 – Goed
Duane
Reisde met familie
20 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
trip
Came here to help our son move. Motel was clean and very nice. would come here again thank you.
Duane
2 nachten verbleven in september 2023
Reactie van Guest Experience Manager op 21 sep 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.
10/10 – Uitstekend
Katherine
12 sep 2023
Katherine
2 nachten verbleven in september 2023
Reactie van Guest Experience Manager op 21 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Gail, Weldon Spring
Reisde met partner
9 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was visiting family and this was a nice place to stay, the staff were very nice and helpful.
Gail
1 nacht verbleven in september 2023
Reactie van Guest Experience Manager op 21 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Cheryl
4 sep 2023
Cheryl
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 8 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
8/10 – Goed
Colleen
31 aug 2023
Colleen
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 21 sep 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Timothy
29 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Courteous and clean
Timothy
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 8 sep 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Laura, Forest Lake
Reisde met familie, Reisde met familie en kleine kinderen
21 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jordan checked us in and was super kind, friendly, and energetic. She made us feel excited to be here and important. We enjoyed the pool after check in and it was clean and relaxing and fun for the kids!
Room/beds were clean and comfortable!
Laura
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 21 aug 2023
Hello from Isanti! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. I will share your kind words with Jordan. She's a gem! We’re happy to hear we met your needs and that you enjoyed your stay.
10/10 – Uitstekend
darius
Reisde met een groep, Reisde met familie
15 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was huge and perfect loved it breakfast in the morning was amazing
darius
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 21 aug 2023
Wow, you just made our day! Thank you so much for taking the time to leave us a review. We’re thrilled you enjoyed your stay with us while visiting Isanti. We look forward to seeing you again in the future!
10/10 – Uitstekend
David R
14 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean
David R
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 8 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Andrew
6 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
V
Andrew
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Manager op 8 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
8/10 – Goed
Michael
30 jul 2023
It should not take 20 minutes to check in. You have extra people, get them to the front to help check in.
Michael
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 21 aug 2023
We regret to hear that we did not meet your expectations during your stay here. Please know we are working hard to make sure all our guests feel welcome and taken care of. By letting us know that we didn’t meet your expectations, we are able to take the opportunity to learn and grow as a staff. Thank you for choosing our property. We hope to see you in the future.
6/10 – Redelijk
Mariana
Zakenreiziger
25 jul 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
I don’t think my room was properly cleaned. And the caulk in the bathroom of my room seemed to be full of mold.
Mariana
3 nachten verbleven in juli 2023
Reactie van Guest Experience Manager op 25 jul 2023
Thank you for giving us a rating and for recommending our hotel to other travelers. However, we regret to learn about the housekeeping issues you faced but we sincerely appreciate you bringing this to our attention. We are looking into this issue and hope to resolve it promptly and accurately. Thank you again!
10/10 – Uitstekend
David
24 jul 2023
David
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 8 sep 2023
Hello from Isanti! Thank you for the review! We are thrilled that you took the time out of your day to let us know you enjoyed your stay. We hope to see you again in the future. Happy travels!
10/10 – Uitstekend
Jessica
22 jul 2023
Jessica
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 25 jul 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Tay
22 jul 2023
Tay
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 8 sep 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
8/10 – Goed
Bjorn
20 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place.
Nice pool and hot tub.
Bjorn
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 25 jul 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 – Uitstekend
Darin
19 jul 2023
Darin
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 25 jul 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!
10/10 – Uitstekend
Becky
19 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Becky
1 nacht verbleven in juli 2023
Reactie van Guest Experience Manager op 25 jul 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are thrilled that you enjoyed your time at the Best Western Plus Isanti!