2/10 – Ontzettend slecht
Michele L., Phoenix, AZ
28 dec 2025
4 hours prior to check-in we didn’t have check-in instructions. The number available is only VRBO. Once I was able to make contact I was told that they rented it to us too cheap and to not drive there and give them 60 minutes. Which turned into 2 hours. Then they tried saying they tried texting us and calling 2 months ago to cancel the reservation but couldn’t provide proof and it wasn’t cancelled thru VRBO. They finally said they would put us in a different property that’s smaller because they couldn’t put us in the cabin we had reserved for over 2 months because the price we paid wasn’t enough. We had VRBO cancel and refund our money 2 hours before check in and had to make alternative plans. This was a family Christmas vacation that had been booked for 2 months.
Michele L.
2 nachten verbleven in december 2025

















