Terras

Beoordelingen van The Machrie Hotel & Golf Links

4 out of 5
The Machrie Hotel & Golf Links
The Machrie Hotel & Golf LInks, Islay Island, Scotland

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 85 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 112 beoordelingen" "

10/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, nice location and very friendly staff
3 nachten verbleven in oktober 2019
Reactie van Dana op 25 okt 2019
Dear guest, Thank you for your lovely review. We hope we will be able to welcome you back soon. Kindest regards, Dana Front Desk Manager

10/10 – Uitstekend

Hayato

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても素晴らしいホテルです。誠にありがとうございました。
1 nacht verbleven in maart 2024

10/10 – Uitstekend

JOSE H

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Linda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First visit and we loved the hotel and the island. We loved the walk down to the beach.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
친철함과 훌륭한 호스피털리티를 갖추었습니다. 조용하게 쉬고 골프치기 완벽한 호텔입니다. 프로샵에서 클럽도 빌릴 수 있고, 레스토랑도 하나뿐이지만 훌륭합니다. 호텔에서 바이크 대여를 해준다면 더할나위 없을 것 같네요. 행복한 이틀밤을 머물었습니다!
2 nachten verbleven in augustus 2023

4/10 – Matig

Vanessa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
DO NOT STAY HERE
Where to begin with this place: - reservation: made a refundable reservation in April through hotels.com. A few days later, wanted to amend the reservation from 3 to 2 days. The hotel wouldn’t pick up, hotels.com couldn’t reach them. Either way, hotels.com said it would be fine. Fast forward to the stay in June, I show them the email, they acknowledge the attempt and say we’re good at check in. At check out, they refuse to give me a bill of my stay saying I made it through a third party service (having stayed at hubdreads of hotels I have never seen this before). Of course, they charge me for the 3 nights. It’s been a week and they are still refusing to pay me back. Nightmare! - Rooms: we stayed in 2 rooms that weee beyond tiny, holiday inn style quality and paying £300 pounds a night. Stay at the Port Charlotte or the Islay for much better value Service - my husband was preparing for knee surgery and they did nothing to help him. No wheelchair on site. We were told to walk the golf course to find my dad even though the course was empty and they could have driven or lent us a golf cart. 0 help for his disability. Restaurant - the food is awful. Don’t eat here. Had to order a steak raw for something even close to medium. £55 surf and turf was barely edible.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

Joannie

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Torrey

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful and serene, looking out over the golf course and the water!
1 nacht verbleven in juni 2023

6/10 – Redelijk

David

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Limited Dining options, limited hours. Staff is below average in regard to what we would expect for a resort of this caliber.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

peter

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
this place is just gorgeous, the rooms are perfection, super clean, the views and the golf course are beyond perfection.....and the staff.... there are no words! They held the kitchen open for members of our party on the late ferry. We were 4 couples who travel a great deal and this little gem on Islay is on our must return list. Thank you for a perfect stay
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Terry

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
We had a wonderful stay. Juan the manager helped up sort out a problem we had on arrival. It made our stay great.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Julian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Putting green heaven
Thank you for letting me use the putting green for 2 hours each day free of charge, even though I wasn't there to play golf. I didn't see any recycling bins in the room for paper etc? Also, how about a small shelter at the bottom of your road so people don't get soaked when waiting for public transport. Overall, these are minor quibbles about an otherwise excellent stay.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Theodore

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel on the island of Islay. The golf course surrounds the hotel. The staff provided excellent service. The restaurant was great, all 6 of us had a great dinner and breakfast the next day. The room was very spacious and the beds were wonderful. About 10 minutes outside of Port Ellen.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Bimi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Machrie is emaculate!!! We srayed here and had a lovely walk down to the beach. The dinner was one of the best food ive ever eaten!!! Our room the Ben Hogan suite was amazing lots of attention to detail,providing guests with a true holiday with all luxurious comforts!
1 nacht verbleven in maart 2023

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff could not have been friendlier or more helpful, from front desk to restaurant/bar to pro shop, everyone was pleasant and went out of their way to make sure every need was taken care of. The only downside I experienced was the food, which I found to be very average for such a nice property. I ate breakfast once, eggs benedict, sauce was cold; and dinner once, steak was tough. This is a downside since the property is along the coast and not within walking distance of any other places to eat.
2 nachten verbleven in maart 2023
Reactie van The Reception Team op 20 mrt 2023
Hello William, thank you for your fantastic feedback, I am glad that you enjoyed your stay with us and that the team we able to impress. I have noted your comments regarding your experience in our restaurant and I will feed this back to our Chef.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding hotel and service. Completely happy with overall experience. Window view of the property, walk to the beach and a cozy fireplace was a plus. Restaurant was food and staff were excellent.
2 nachten verbleven in februari 2023
Reactie van The Reception Team op 20 mrt 2023
Thank you Jennifer for your excellent feedback, I am glad you were able to enjoy our surroundings, we truly have a unique spot. Look forward to welcoming you back soon.

10/10 – Uitstekend

Rosemary

1 nacht verbleven in februari 2023
Reactie van The Reception Team op 20 mrt 2023
Thank you Rosemary for your excellent feedback, I am glad you enjoyed your stay.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional in every way - We’ll be back!
From service on arrival to the house team everyone was fantastic. A special mention goes to Jo and Gabriel in the restaurant team who shared knowledge and conversation without imposing themselves on our stay. The hotel is cleverly furnished, managing to turn a large modern space into a cosy, comfortable and welcoming stay - you really do feel ‘at home’, a really luxurious one! And that’s before we mention the golf course… spectacular - well beyond my game! I’m off to practice for our return.
3 nachten verbleven in november 2022

6/10 – Redelijk

Lawrence

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
great location. nice property. lounge and restaurant setup puzzling. strangest room service menu i have ever seen. in-room coffee and water service not refreshed. our stay in early november so may be breaking in new staff?
2 nachten verbleven in november 2022

6/10 – Redelijk

Caroline

3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Paige

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A stunning place with excellent and welcoming staff. The food is fabulous and the rooms are spacious and new. The views of the golf course and water are stunning! The perfect place for exoring everything that Islay has to offer.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Mara, Bainbridge Island

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property;; gorgeous golf course. Room and meals were outstanding. Was a little disappointed that the spa had no appointments and didn’t have more than one staff member who was out Sunday and Monday but everything else was perfect.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Marissa, RESTON

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is gorgeous and the staff are phenomenal. Phoebe, in the dining room, is specifically delightful and goes out of her way to make guests feel welcome.
1 nacht verbleven in juli 2022
Reactie van Eliza Naumowicz op 22 aug 2022
Dear Marissa,Thank you for your lovely review.I am happy to read that you enjoyed your stay with us and that we made you feel welcome.We try our best to meet our guests' satisfaction and I am delighted to know we did just that for you.Thank you again and we can hopefully welcome you back again soon!Best wishes,Eliza NaumowiczFront Office Manager

8/10 – Goed

Gillian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Could do a lot better
No complaints about hotel accommodation, location or surroundings. The hotel lets itself down by the restaurant. Food was overpriced and poorly executed. One starter came to the table with two scallops on a large white plate with a couple of tiny bits of crispy bacon( we think) Our main was salmon and asparagus. It arrived raw!!!! I had a piece in my mouth when I realised it hadn’t been cooked. Husbands the same! We immediately returned it and waited 45 mins for the dish to be returned which was perfect. Crispy skin . Poor value at every turn £28 for a small piece of salmon and 3 tiny asparagus pieces.Scallop starter was expensive as well. The staff were lovely and extremely pleasant but wait times were horrendous for dinner and breakfast. Would we return, maybe for the golf but not to stay.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Machrie Stunner
Fabulous Hotel.. with spectacular views across the golf course.. service needs to tighten up a we bit.. but staff were very pleasant and accommodating. Would defo be back.
3 nachten verbleven in juli 2022

4/10 – Matig

Steen

3 nachten verbleven in juli 2022

10/10 – Uitstekend

William

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
from check-in to check-out our needs were taken care of by the staff. The first evening seating for dinner was way backed up for the later times, but the staff did their best to take care of us. In fact that led to them giving us (a group of 4) the best table in the house the next evening and very special treatment. It is very close to 3 great (if you want to experience the peaty whisky) distilleries and has a wonderful golf course along the beach designed by Old Tom Morris… Don’t miss this out of the way hotel on Islay!
2 nachten verbleven in juli 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel and golf
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Glenda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome! The property was quiet and welcoming. We enjoyed hearing the sheep and sea at night - made for a good nights rest.
3 nachten verbleven in juni 2022

8/10 – Goed

Paul

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent renovation of hotel and golf course. Still have some growing pains having come through pandemic. Service is not up to standard of hotel. We had a large group 22 and they were unprepared and stuck us in a small dark room and gave us choice of 6 or 830 for dinner. Food was not very good and ordering process ridiculous. How about sitting having a cocktail in the gorgeous lounge over looking the golf course and ordering off the menu. No kippers for breakfast and no toasties at lunch, not acceptable. Golf course much easier wider “resort style fairways “ and most blind shots eliminated. The “old Machrie” was much more memorable. Course conditions were not very good apparently the Greens keeper made a mistake last fall and killed a lot of grass. Fairways and greens too slow. If the Machrie is to become a golf destination they will need to build another course. People unlikely to travel for one course Hope they can get this worked out
1 nacht verbleven in mei 2022

8/10 – Goed

Paul, Margaretsville

Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful renovation of the golf course and hotel. Went with large group and they are not well suited or prepared for this. Shuttled off into windowless room down the hall. Meals substandard compared to the restaurant menu and ordering system day before is ridiculous. How about groups gather in beautiful lounge and order meals off the menu at dinner time. We had option of eating at 6pm or 830 that is not acceptable. Also no kippers at breakfast and no toasties at lunch, get your act together. Golf course has some wonderful holes but is much easier and not nearly as memorable as the original Machrie. I truly believe that they need to build an additional golf course and make it a destination
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Nicole

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Just wish I had brought my clubs and had more time.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

D Bruce

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Machrie.
Nice clean and tidy hotel, with friendly and very helpful staff. Nothing was a problem for them. Very good and varied breakfast, evening meals of a high standard with a good wine selection.
3 nachten verbleven in april 2022
Reactie van Eliza op 19 jun 2022
Dear D Bruce Thank you for taking the time to share your feedback. We are all delighted to know that your stay here at The Machrie was comfortable and enjoyable. Your comments mean a lot to us and we appreciate it greatly. Thank you again for staying with us and look forward to seeing you in not so distant future! Best wishes, Eliza Naumowicz Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2021

8/10 – Goed

Corinna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay!
It was an amazing stay and can’t wait to go back.
4 nachten verbleven in september 2021

10/10 – Uitstekend

Glyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Stay
Excellent service by all staff.
2 nachten verbleven in september 2021

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Dining Room
Wonderfully designed hotel with views from the dining room exceptional. Unfortunately the menu was very limited and did not really change in our 3 day stay.
3 nachten verbleven in augustus 2021

4/10 – Matig

Dan

Positief: Netheid
Negatief: Personeel en service
False advertising!
We booked this hotel on the basis of the amazing vegan menu on their website. (My partner is vegan) We got there to find most of the staff didn’t even know there was a vegan menu… and when we got it, most of the items were not available. More to the point, it was very clear the waiting staff didn’t care in the least. For a higher priced hotel I’d expect a higher quality service. We left early and stayed at another hotel which was half the price and far superior.
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

PAUL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This will become a destination . Top draw and matched by a fabulous golf course and quality food offerings. We will be coming again.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is stunning, from interior design, food, staff and golf course. Not forgetting the stunning view and beach. Actually don't want to share it, want to keep it all to myself.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautifully furnished, comfortable and bedroom was lovely. When no masks and no one way system are needed anymore it will be perfect. The staff are all really helpful and we were made to feel very welcome.
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Louisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2021

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful location on a wonderful links course beside a long stretch of Sandy beach. Hotel is immaculate staff friendly.
Beautiful coastal retreat
3 nachten verbleven in mei 2021

10/10 – Uitstekend

Janice

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing short break
First visit since hotel revamp and it didn't disappoint. Particular thanks to Megan on reception and Lorna, Duncan, Gabriel and LJ for their excellent and friendly service. Hope to be back soon.
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Malcolm

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 star....
All round superb. Lodge was fantastic, great views. Staff were on the ball consistently. Difficult to fault the place.
5 nachten verbleven in september 2020