Voorkant van accommodatie

Beoordelingen van Akka Suites Taksim

Akka Suites Taksim
Kuloglu Mahallesi, Istiklal Caddesi, Ayhan Isik Sk. No:11, Istanbul, Beyoglu

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 61 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 112 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Adem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leuke mensen van schoonmaak tot receptie. Top accomodatie.
6 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 29 jul 2023
Bedankt voor je vriendelijke woorden en positieve feedback over je verblijf bij AKKA Hotels. We zijn verheugd te horen dat je genoten hebt van je tijd bij ons en dat ons team van de schoonmaak tot de receptie je een geweldige ervaring heeft bezorgd.Het doet ons goed te weten dat je onze accommodatie top vond. We streven er voortdurend naar om onze gasten een comfortabel en plezierig verblijf te bieden, en het is altijd fijn om te horen dat onze inspanningen gewaardeerd worden.Mocht je in de toekomst weer naar Istanbul reizen, aarzel dan niet om opnieuw voor AKKA Hotels te kiezen. We zullen er alles aan doen om je volgende verblijf net zo aangenaam te maken als dit.Nogmaals bedankt voor je positieve feedback en je vriendelijke woorden. We hopen je binnenkort weer te mogen verwelkomen bij AKKA Hotels.Met vriendelijke groet,

8/10 – Goed

E M

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel…met verrassingen.
Aankomst chaotisch. 2 medewerkers in discussie met een gast. Duurde te lang. Na interruptie geholpen, doch de administratie oogde ongeordend. Daarna was alles in orde; nette ruime schone kamers, fris ogende inrichting, efficiënt. Prima locatie in het centrum. Het ontbijt is zeer en ruim gevarieerd, prima verzorgd. Wel bleek dat het ontbijt in het hoofdgebouw was en wij dus aan de andere kant in een dependence zaten. Dit was niet verwacht en niet gemeld. Doch niet echt een probleem, want het was net zo goed en mooi als het hoofdgebouw. Bij vertrek een financieel issue dat door de medewerker netjes werd opgelost.
6 nachten verbleven in september 2022

8/10 – Goed

Sadir, Almere

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie is super
2 nachten verbleven in mei 2022
Reactie van Akka Hotels Suites Team op 21 jun 2022
Dear Sadir, We would like to thank you for your kind comment.It was pleasure to welcome you. We wish to see again. Best regards,

8/10 – Goed

Alexander

Positief: Personeel en service, staat van de accommodatie en faciliteiten
15 nachten verbleven in april 2024

10/10 – Uitstekend

Ziaul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and upscale
1 nacht verbleven in april 2024

8/10 – Goed

Nicola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in a family room on the 4th floor. It was very spacious and clean with good facilities. We found the accommodation to be of a high quality and staff really friendly. The location was great, a minute walk to İstiklal Cd. which is a busy shopping sates, 10 mins from Taksim Square, which has good transport links to the raid port. Breakfast is Turkish/ continental style serving a selection of hot and cold foods including eggs, cheese, meats, pastries, fresh and dried fruits etc. Staff were very professional and friendly, nothing was too much trouble. My only qualm was the location of our room at the front of the hotel.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid
Good location excellent service clean rooms
3 nachten verbleven in maart 2024
Reactie van CRM AKKA Hotels op 4 apr 2024
We are truly grateful for your wonderful review and for choosing our hotel for your stay. Hope to welcome you again at AKKA Hotels in the future.

8/10 – Goed

ali

2 nachten verbleven in januari 2024
Reactie van CRM AKKA Hotels op 9 mrt 2024
Thank you for choosing AKKA Hotels Suites for your recent stay, and we sincerely appreciate your positive feedback. It brings us great joy to know that you had a very good experience during your time with us.We value your input, and your satisfaction is our priority. We hope to have the pleasure of welcoming you back to AKKA Hotels in the future and exceeding your expectations.Warm regards,

6/10 – Redelijk

Ahmed, Newport News

Positief: Netheid
Negatief: Personeel en service
Very good location , the room is very clean breakfast is ok . The front desk and housekeeper are very helpful the waitstaff at the breakfast area no helpful and their service is very poor. Overall is ok place to stay .
10 nachten verbleven in november 2023

6/10 – Redelijk

OMAR

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Difícil acesso
Hotel de difícil acesso principalmente para quem tem idade avançada problemas com mobilidade . Os carros não param na porta e o hotel se situa em uma ladeira. Se viaja com malas procure outro hotel
1 nacht verbleven in december 2023

10/10 – Uitstekend

Hakan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel temiz nazik kibar calisanlar var begendim.
3 nachten verbleven in november 2023
Reactie van CRM AKKA Hotels op 28 nov 2023
Harika yorumunuz için teşekkür ederiz!Gelecekte başka bir keyifli konaklama için sizi tekrar ağırlama fırsatını sabırsızlıkla bekliyoruz. Bir sonraki ziyaretiniz için özel tercihlerinizi veya paylaşmak istediğiniz başka bir konuyu iletmek isterseniz lütfen bizimle iletişime geçmekten çekinmeyin.Saygılarımızla,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 28 nov 2023
Thank you so much for taking the time to leave a review about your recent stay with us. We noticed that you provided the highest points possible, and we genuinely appreciate your positive feedback.We're thrilled to hear that your experience at our hotel met or exceeded your expectations. Our team works hard to create a welcoming and comfortable environment, and it's rewarding to know that we succeeded in making your stay enjoyable.If you have any specific feedback or if there's anything else you'd like to share about your experience, please feel free to reach out. We value your input, and it helps us continue to provide excellent service to all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you again for choosing us for your stay.Warm regards,

10/10 – Uitstekend

Joseph, Johnston

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second time staying at this property. Smaller property without a lobby or restaurants but the location is the absolute best. It’s located in the heart of Taksim. Walter and the rest of the staff are absolutely great. I love this property, I will definitely return here and nowhere else when going to Istanbul.
4 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 1 nov 2023
Thank you for your feedback about your second stay at AKKA Hotels. We greatly appreciate your continued support and your positive comments.We're pleased to know that our staff have provided you with great service. Delivering attentive and friendly service is essential to us, and we're delighted to hear that they have met your expectations.We're thrilled to hear that you have so much confidence in our property that you plan to return here for your future visits to Istanbul. Your loyalty is greatly valued, and we look forward to welcoming you back.If you have any further comments or if there's anything specific you'd like to share about your stay, please feel free to reach out.Warm regards.

10/10 – Uitstekend

PAUL

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super clean fantastic location
4 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
We are truly humbled by your gracious review. Providing a comfortable and relaxing stay for our guests is our top priority, and we are thrilled to hear that we succeeded in delivering this to you. Your satisfaction is our greatest reward, and we cannot wait to welcome you back for another wonderful experience.

10/10 – Uitstekend

Joseph, Johnston

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location!! Centrally located
1 nacht verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
Thank you for choosing our hotel and for your generous review. It is fantastic to hear that our location was convenient for your needs. We understand the importance of accessibility and ease for our guests, and we aim to provide a central and desirable location for all travelers.

10/10 – Uitstekend

Nasser

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and friendly staff
2 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an exceptional experience during your stay with us. It is our utmost priority to provide genuine and attentive service, and we are thrilled that we were able to meet your expectations.

10/10 – Uitstekend

Monir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
We are sincerely grateful for your positive review and for choosing our hotel for your stay. Your feedback encourages us to continue delivering the highest standards of service and maintaining the quality that our guests deserve. It would be our pleasure to welcome you back for another outstanding experience.

8/10 – Goed

Fredrik Von Löwensprung

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
Your review has made our day! We are thrilled that our hotel met your expectations and provided you with a comfortable and enjoyable stay. Your satisfaction is paramount to us, and we look forward to the opportunity to serve you again in the future.

8/10 – Goed

Moa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
Thank you for your generous review. Providing a seamless and pleasant experience is our priority, and we are glad that we achieved that for you. Your satisfaction is our reward, and we can't wait to have you as our guest again.

10/10 – Uitstekend

Dana

10 nachten verbleven in september 2023
Reactie van CRM AKKA Hotels op 1 nov 2023
Thank you very much for your wonderfull review. We are so proud to be able to get your appreciation. The fact that you are satisfied with our hotel and services is the best gift for us.If you have any further comments or if there's anything specific you'd like to share about your stay, please feel free to reach out.Best regards

4/10 – Matig

Samir

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this property for a hybrid vacation and remote work. Property advertised to have sound proof rooms but felt like my bed was in the club down the street and required earplugs to fall asleep - noise 24x7 and slightly quieter in the morning. Breakfast is not great. Cleaning staff are fantastic on the other hand, but could be because I tip well. I do not recommend this place if you need quiet time. Also, road to entrance is very narrow and most taxis will drop you off at the bottom of the hill even with heavy luggage so requires a good level of fitness. You can find better places for the price.
Reactie van CRM AKKA Hotels op 3 okt 2023
We appreciate you taking the time to share your feedback regarding your recent stay at AKKA Hotels, although we regret that your experience did not meet your expectations.We'd like to address your comments and concerns:Noise Levels: We sincerely apologize for any disturbances you encountered during your stay due to external noise. While our rooms are equipped with soundproof windows to minimize disruptions, it appears that external factors had an impact on your comfort. We will thoroughly investigate and take steps to address any noise-related concerns to ensure a quieter and more comfortable stay for our guests.Breakfast: We apologize if our breakfast did not meet your expectations. We continuously strive to improve our breakfast offerings and will take your feedback into consideration to enhance our selections.Cleaning Staff: We're delighted to hear that you had a positive experience with our cleaning staff. They are committed to maintaining a clean and comfortable environment for our guests.Road to Entrance: We understand that our location on a narrow street can be challenging for some guests. We appreciate your feedback and will work on providing clearer directions and assistance for guests arriving with luggage.Your feedback is valuable to us, and we're committed to addressing these concerns to enhance the overall guest experience. We appreciate your honest comments, and they will guide us in making improvements.We understand that you may not recommend our hotel for quiet time, and we appreciate your candor. If there's anything else you'd like to share or if you have any further comments or suggestions, please feel free to reach out.Warm regards

8/10 – Goed

Fadwa

2 nachten verbleven in september 2023
Reactie van CRM AKKA Hotels op 26 okt 2023
Your review has made our day! We are thrilled that our hotel met your expectations and provided you with a comfortable and enjoyable stay. Your satisfaction is paramount to us, and we look forward to the opportunity to serve you again in the future.

10/10 – Uitstekend

Madiha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel stay I ever had.
5 nachten verbleven in september 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
Thank you for your wonderful feedback! We're thrilled to hear that your stay at AKKA Hotels was the best hotel stay you've ever had.Providing exceptional experiences for our guests is our top priority, and it's heartwarming to know that we achieved this during your stay.We look forward to the opportunity to welcome you back in the future. If there are any specific preferences you have for your next visit or anything else you'd like to share, please feel free to reach out.Warm regards

10/10 – Uitstekend

Elvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the hotel’s cleanliness and architecture, the raw iron gates, the marble floors in common areas, the convenience of having an elevator, the bathroom tile floor, shower glass doors, clean restaurant, great breakfast buffet and attentive staff.
2 nachten verbleven in september 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
Thank you for sharing your positive feedback! We're delighted to hear that you loved various aspects of your stay at AKKA Hotels.It's fantastic that you appreciated our hotel's cleanliness and architecture, including the raw iron gates and marble floors in common areas. Providing a visually appealing and well-maintained environment is essential for us.Your kind words about our attentive staff are truly appreciated. They work hard to ensure our guests have a memorable stay.We look forward to the opportunity to welcome you back in the future. If there are any specific preferences you have for your next visit or anything else you'd like to share, please feel free to reach out.Warm regards

10/10 – Uitstekend

Euphemia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
Thank you for your wonderful feedback!Providing exceptional experiences for our guests is our top priority, and it's heartwarming to know that we achieved this during your stay.We look forward to the opportunity to welcome you back in the future. If there are any specific preferences you have for your next visit or anything else you'd like to share, please feel free to reach out.Warm regards

10/10 – Uitstekend

HUGO

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
4 nachten verbleven in september 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
Thank you for your wonderful feedback!Providing exceptional experiences for our guests is our top priority, and it's heartwarming to know that we achieved this during your stay.We look forward to the opportunity to welcome you back in the future. If there are any specific preferences you have for your next visit or anything else you'd like to share, please feel free to reach out.Warm regards

10/10 – Uitstekend

george

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel staff at the front desk especially Volkan (I think that was his name) was awesome and very helpful. The breakfast was awesome and the people serving the breakfast were very nice & helpful. Guest relations lady who's name is Valeriia was very nice and helpful The hotel is very central and in the middle of Taksim, with a 10 minute walk to Taksim square and 12 minute walk to Galata Tower. I highly recommend staying at this hotel
4 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
Thank you for your outstanding review and recommendation! We're thrilled to hear about your exceptional experience during your stay at AKKA Hotels.It's wonderful to know that you found our front desk staff, especially Volkan, awesome and very helpful. Providing excellent service and assistance is what they do best.We're pleased that you enjoyed our awesome breakfast, and it's heartening to hear that our breakfast staff were very nice and helpful. Our team takes pride in offering a delightful dining experience.Valeria, our guest relations agent, also received your kind recognition, and we appreciate your positive comments about her assistance.Our central location in the heart of Taksim is indeed a highlight for many of our guests, and we're delighted that it added to the convenience of your stay.Your support and kind words mean a lot to us, and we look forward to the opportunity to welcome you back for another fantastic stay in the future. If there are any specific preferences you have for your next visit or anything else you'd like to share, please feel free to reach out.Warm regards

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
It warms our hearts to receive such a positive review from you. Creating memorable experiences for our guests is what we strive for, and we are thrilled that our team's dedication and commitment made a difference during your stay. We appreciate your feedback and look forward to welcoming you back soon.

10/10 – Uitstekend

Evans, new york

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and extremely helpful. Area was centralized and I could easily enjoy myself at night.
4 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 4 sep 2023
Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay at our hotel.It's wonderful to know that our staff's friendly and helpful demeanor made your stay enjoyable. Providing excellent service is a top priority for us, and we're pleased that our team members contributed positively to your experience.Our central location is indeed a highlight for many of our guests, offering easy access to various attractions and activities, especially during the evening.We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to share or any preferences for your next visit, please feel free to reach out.Warm regards,

10/10 – Uitstekend

Farmanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were amazing! Enjoyed my stay here so much
12 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
It warms our hearts to receive such a positive review from you. Creating memorable experiences for our guests is what we strive for, and we are thrilled that our team's dedication and commitment made a difference during your stay. We appreciate your kind words and look forward to welcoming you back soon.

6/10 – Redelijk

Sami

1 nacht verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 3 okt 2023
We appreciate you taking the time to provide feedback on your recent stay at AKKA Hotels, although we regret to see that your experience fell below your expectations.Your feedback is important to us, and we would love to learn more about your stay to identify areas for improvement. Without specific comments, it's challenging for us to address any concerns you may have had. We genuinely value the opportunity to make improvements based on guest feedback.If you have any additional comments or suggestions you'd like to share with us, please don't hesitate to reach out. Your insights can help us enhance our services for future guests.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards

8/10 – Goed

Aisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 22 aug 2023
We are sincerely grateful for your positive review and for choosing our hotel for your stay. It would be our pleasure to welcome you back for another outstanding experience.

10/10 – Uitstekend

yusra

3 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 17 aug 2023
Thank you so much for taking the time to leave us a perfect review! We are absolutely thrilled to hear that your experience at our hotel was exceptional and met your expectations.Your positive feedback is greatly appreciated, as it reaffirms our commitment to providing the best possible service and experiences for our guests. We're delighted that you enjoyed your time with us.We look forward to the opportunity of welcoming you back on your next visit and providing you with another outstanding stay. If there's anything else you'd like to share or if you have any special requests for your next stay, please don't hesitate to let us know.Once again, thank you for choosing our hotel, and we can't wait to have you as our guest again.Warm regards,

10/10 – Uitstekend

Juan

4 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 4 sep 2023
We cannot thank you enough for your wonderful review. It brings us immense joy to know that our hotel left a lasting impression on you. We will continue to uphold our high standards and ensure that every guest receives the same level of care and attention. We eagerly await your return.

6/10 – Redelijk

Elisabetta

Positief: Netheid, personeel en service
Negatief: Comfort kamer
La camera assegnata non coincideva con quella prenotata, più piccola anche se, secondo l’opinione di che ci ha accolto, sarebbe stata migliore. Inoltre, trovandosi al primo piano, il rumore della strada prospiciente fino a notte fonda era piuttosto fastidioso nonostante le finestre chiuse. Avevo scelto l’hotel per la spa, purtroppo, ho scoperto una volta arrivata che si trovava in un altro edificio ….per tale motivo non ne ho usufruito.
3 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 15 aug 2023
Grazie per aver condiviso il tuo feedback sul tuo recente soggiorno. Ci scusiamo profondamente per gli eventuali disagi che hai riscontrato durante il tuo soggiorno presso il nostro hotel. Le tue intuizioni sono incredibilmente preziose in quanto ci aiutano ad apportare i miglioramenti necessari e garantire un'esperienza migliore per tutti i nostri ospiti.Siamo spiacenti che la camera assegnata a te non sia stata in linea con le tue aspettative e la prenotazione che avevi effettuato. Ci sforziamo sempre di fornire assegnazioni accurate delle camere che soddisfino le preferenze dei nostri ospiti. La nostra intenzione nell'offrire un upgrade era migliorare il tuo soggiorno e ci scusiamo se questo non ha soddisfatto la tua soddisfazione.Comprendiamo anche la frustrazione causata dal rumore della strada nonostante le finestre chiuse. La nostra posizione, sebbene comoda, può occasionalmente introdurre suoni urbani che incidono sulla tranquillità del tuo soggiorno. Siamo sinceramente dispiaciuti per qualsiasi disturbo che hai riscontrato.Per quanto riguarda il centro benessere, ci scusiamo sinceramente per la confusione e l'inconveniente causato. Abbiamo preso a cuore il tuo feedback e abbiamo corretto le informazioni fuorvianti sulle nostre pagine. È essenziale che i nostri ospiti dispongano di informazioni accurate e affidabili sui nostri servizi.Apprezziamo davvero la tua comprensione e la tua decisione di condividere la tua esperienza con noi. Il tuo feedback ci ha portato ad adottare misure correttive immediate. Se decidi di rimanere di nuovo con noi in futuro, ci piacerebbe avere l'opportunità di offrirti un'esperienza più confortevole e piacevole.Grazie per aver scelto il nostro hotel e speriamo di darvi il bentornato in circostanze migliori.Cordiali saluti,

10/10 – Uitstekend

Artem

2 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 15 aug 2023
Thank you for taking the time to provide us with a perfect score for your recent stay. We greatly appreciate your positive feedback and are delighted to know that your experience with us was excellent.We're thrilled that we could meet your expectations, and we hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific that stood out to you during your stay or any aspect you particularly enjoyed, please feel free to share it with us.Your support is invaluable, and we're committed to continuing to provide you with outstanding service and a memorable stay every time you choose to stay with us.Warm regards,

10/10 – Uitstekend

Tamara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff always helpful, cleaners were great, walking distance to alot of things
4 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 12 aug 2023
Thank you for your kind review! We're thrilled to hear that you had a positive experience during your stay at our hotel.It's wonderful to know that our staff provided helpful assistance throughout your visit. We take pride in our team's dedication to making each guest's stay as comfortable and enjoyable as possible. We're also pleased that you found our cleaning team to be exceptional – maintaining a clean and inviting environment is a top priority for us.Our central location is indeed a highlight for many of our guests, offering convenient access to various attractions and amenities within walking distance. We're glad you found this aspect of your stay to be beneficial.Thank you once again for choosing us, and we hope to have the pleasure of welcoming you back for another great experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

6/10 – Redelijk

Aminu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Be careful with the mini, the small fridge in your room. They'll trap you into drinking the minerals and later charge you for it.
7 nachten verbleven in augustus 2023
Reactie van CRM AKKA Hotels op 12 aug 2023
Thank you for sharing your feedback with us. We truly value your input and appreciate your concern.We want to assure you that transparency and fairness are of the utmost importance to us. While we provide a minibar with refreshments for our guests' convenience, we understand the importance of clear communication regarding charges.Please rest assured that any charges incurred from the minibar are based on consumption, and we make every effort to communicate this clearly to our guests. We apologize if there was any confusion or misunderstanding in this regard.Your feedback is valuable to us, and we're continuously working to improve our services and communication to provide the best possible experience for our guests. If you have any further questions or concerns, please feel free to contact us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

Adeeb

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our experience was great! The staff were very kind and the rooms were very clean and comfortable. When we renewed our stay they upgraded us to two of their best suites for the same price, exceptional! The only downside was that the rooms had no views. Their buffet breakfast was good and had a diverse selection of food. The restaurant staff were very kind and welcoming especially Kadir and Sema. The area was nice and clean, in the hear of Istiklal street.
Reactie van CRM AKKA Hotels op 8 aug 2023
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and enjoyed our clean and comfortable rooms. It's wonderful to know that our staff's kindness left a positive impression on you, and we're glad you appreciated the complimentary upgrade to our best suites – we always strive to exceed your expectations!We apologize for any inconvenience regarding the views from the rooms. While we do not have scenic views, we hope the overall comfort and quality of your stay made up for it.We're delighted that you enjoyed our diverse buffet breakfast and the warm service from our restaurant staff, particularly Kadir and Sema. We'll be sure to pass along your kind words to them.It's fantastic that you found our location on Istiklal Street to be enjoyable and convenient. We appreciate your valuable feedback and look forward to welcoming you back on your next visit to Istanbul. Should you have any preferences for your room, please let us know in advance, and we'll do our best to accommodate them. Safe travels!Warm regards,

8/10 – Goed

Tal

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Location! Super Clean! Value for Money!
Perfect Location! Super Clean and Comfortable Rooms. Service depends on the staff. Receptionists are very friendly , Housekeepers as well. Guest service need some improvement! The only negative thing is the door and wall noice isolation. Can hear everything from outside. But definitely Good value for money. As 3 star hotel - Warmly recommended!
2 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 31 jul 2023
Thank you for choosing AKKA Hotels and taking the time to share your feedback with us. We are delighted to hear that you enjoyed our perfect location, super clean and comfortable rooms, and the friendly attitude of our receptionists and housekeeping team.We appreciate your valuable comments regarding our guest service, and we assure you that we take all guest feedback seriously. We are continuously working to improve our services and ensure that every guest has a memorable and pleasant stay with us.Regarding the sound isolation, we apologize for any inconvenience caused. We understand the importance of a peaceful environment for our guests, and we will look into ways to address this issue and enhance the soundproofing in our rooms.Your positive recommendation means a lot to us, and we are glad that you found our hotel to be good value for money. As a Special Class hotel, we strive to provide excellent service and amenities to all our guests.Once again, thank you for sharing your experience with us. We hope to have the pleasure of welcoming you back to AKKA Hotels in the future, and we will do our best to make your next stay even more enjoyable.Warm regards,

8/10 – Goed

Yaman

3 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 31 jul 2023
Thank you for your enthusiastic review. We are thrilled that our hotel met and exceeded your expectations. Providing an exceptional experience for our guests is our passion, and your feedback affirms that we are on the right track. We can't wait to have the opportunity to serve you again.

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Friendly and helpful staff. Comfortable accommodations. This place is the total package. Special thanks to the entire staff for making my trip a memorable one.
2 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 28 jul 2023
Thank you for choosing our hotel for your recent stay in Istanbul, and for taking the time to share your wonderful review with us. We are thrilled to know that you had a memorable experience during your time with us.Our prime location is indeed one of our greatest assets, offering convenient access to the city's key attractions and services. We are delighted that you found it to be perfect for your needs.Moreover, we take great pride in our friendly and helpful staff who are dedicated to providing exceptional service and making our guests feel at home. Your kind words are a true testament to their efforts, and we will be sure to pass on your appreciation to the entire team.We are pleased to hear that you found our accommodations comfortable and that you had an all-around positive experience during your stay. Our goal is to provide a total package of comfort and convenience, and it is gratifying to know that we met your expectations.Once again, thank you for your positive feedback and for acknowledging the efforts of our staff. We truly appreciate your kind words. Should your travels bring you back to Istanbul, we would be honored to welcome you back for another memorable stay.Warm regards,

6/10 – Redelijk

Khalid

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1/ We would love to see more helpful and professional staff. 2/ asking extra money for extra services it’s totally acceptable but should be done with manners and in a professional way. Being a frequent traveler have never been asked for a deposit of 100 USD or an amount for a crib that I never received.
1 nacht verbleven in juli 2023
Reactie van CRM AKKA Hotels op 28 jul 2023
Thank you for sharing your feedback with us following your recent stay at our hotel. We sincerely appreciate your comments as they help us in our continuous efforts to improve our services.Firstly, we apologize for any inconvenience you experienced due to the level of service provided by some of our staff members. We take pride in our team's professionalism and helpfulness, and it is disheartening to learn that we fell short of your expectations in this regard. Rest assured, we will address this matter with our team to ensure that all guests receive the assistance and service they deserve.Regarding the additional charges, we understand your concern. While we do have certain services that may incur extra costs, we agree that the communication and delivery of such information should be handled in a courteous and professional manner. We apologize for any miscommunication or inconvenience you faced during your interactions with our staff.You have been charged for an additional person, not the crib. We charge 20 EUR / night for children up to 6 years old so they can sleep with parents using existing bedding. If the room is capable and extra bed requested then we charge 35 EUR / night.Regarding the deposit, we understand your frustration. The deposit is a standard procedure to ensure the security of our guests' stays and is typically returned upon check-out.On Expedia, after you search the dates for a hotel, the first page with the results have all the information about the hotel you searched. If you just scroll down you will find "policies" and "important information" where our deposit policy is written as: "You'll be asked to pay the following charges at the property:Deposit: EUR 100 per accommodation, per stay"However, we recognize that this information should have been communicated more clearly during the reservation process. We will review our communication procedures to ensure that guests are well-informed about such policies in advance.Please accept our sincere apologies for any inconveniences you encountered during your stay. Your feedback is of great value to us, and we are committed to making necessary improvements to enhance the overall guest experience.We hope to have the opportunity to welcome you back to our hotel in the future and provide you with a more positive and enjoyable stay.Kind regards,

10/10 – Uitstekend

Giulia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ben posizionata nella zona di Taksim. La colazione davvero eccellente. Personale qualificato, gentile e disponibile. Struttura perfetta in ogni aspetto (specie in confronto con altre viste a Istanbul) e soprattutto nuova e curata! Assolutamente perfetta
1 nacht verbleven in juli 2023
Reactie van CRM AKKA Hotels op 24 jul 2023
Grazie per aver scelto di soggiornare presso AKKA Hotels e per aver condiviso la tua meravigliosa esperienza con noi. Siamo felici di sapere che il tuo soggiorno è stato perfetto sotto ogni aspetto.Inoltre, siamo estremamente orgogliosi di offrire una colazione eccellente per soddisfare i gusti di tutti i nostri ospiti. Il nostro personale altamente qualificato si sforza costantemente di fornire un servizio gentile e disponibile, per garantire un'esperienza memorabile a tutti coloro che scelgono di soggiornare da noi.Ancora una volta, ti ringraziamo per le tue gentili parole e per il tempo dedicato a condividere la tua esperienza positiva con noi. Speriamo di darti nuovamente il benvenuto presso AKKA Hotels durante il tuo prossimo viaggio a Istanbul.Cordiali saluti,

8/10 – Goed

Satar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great experience at this place. The staff were really helpful. Close to shopping center everything is within walking distance.
3 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 19 jul 2023
Your review has made our day! We are thrilled that our hotel met your expectations and provided you with a comfortable and enjoyable stay. Your satisfaction is paramount to us, and we look forward to the opportunity to serve you again in the future.

10/10 – Uitstekend

anat raviv

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
An excellent hotel the staff is very friendly and the room is very clean
6 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 17 jul 2023
Thank you for choosing Akka Hotels Suites for your recent stay and for taking the time to leave us such a lovely review. We are thrilled to know that you had an excellent experience with us.Should you have any further feedback or if there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We value your input and hope to welcome you back to our hotel soon.Thank you again for your kind words, and we look forward to being of service to you in the future.Warm regards,

10/10 – Uitstekend

Joseph, Johnston

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prime location and in the heart of Taksim Square. The entire staff was great. The 2 gentlemen at reception were exceptionally accommodating helped with everything from transportation, instructions and directions with the train, dinner recommendations and more. Sema and her colleagues at breakfast were super nice and made breakfast extra special. Everyone was so nice and the rooms were just right.
2 nachten verbleven in juli 2023
Reactie van CRM AKKA Hotels op 14 jul 2023
Thank you for choosing AKKA Hotels for your recent stay and for sharing your wonderful feedback with us. Our team takes great pride in ensuring that our guests have a memorable experience. We will make sure to pass along your kind words to them.It's also fantastic to hear that Sema and her colleagues made your mornings extra special. We believe that a warm and friendly atmosphere is just as important as delicious food, and we are pleased that they contributed to your overall satisfaction.Once again, thank you for your kind words and positive review. We greatly appreciate your feedback, and we hope to welcome you back to AKKA Hotels in the future for another exceptional stay.Best regards,

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in juli 2023
Reactie van CRM AKKA Hotels op 29 jul 2023
We truly value feedback from all our guests, as it helps us identify areas that may need improvement and ensures that we continue to deliver a high standard of service to our valued guests. We would be grateful if you could kindly share your thoughts or specific experiences that led to your rating. Understanding your concerns will enable us to take the necessary steps to rectify any shortcomings and ensure a more enjoyable stay for all our guests.If there was any particular aspect of your stay that you found unsatisfactory, we sincerely apologize for any inconvenience caused. Your comfort and satisfaction are of utmost importance to us, and we would like to address any issues you encountered promptly.Please rest assured that your feedback will be taken seriously and shared with our team to evaluate and improve our services. We are committed to providing exceptional experiences for all our guests, and your insights will aid us in achieving this goal.We would appreciate it if you could spare a moment to share your thoughts with us. Your feedback is invaluable, and it will help us enhance our services to better meet the needs and expectations of our guests.Thank you for choosing AKKA Hotels for your stay in Istanbul. We hope to have the opportunity to welcome you back and provide you with an improved experience that truly reflects our commitment to excellence.If there is anything else we can assist you with, please do not hesitate to reach out to us directly.Warm regards,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic in every way.
The hotel is on a lovely, quiet side street, just of istiklal street, which is the main shopping street in Taksim. Therefore, it’s close to everything, walking distance in fact. The hotel is quiet as is the area. The hotel building reminds me of Florance, and my room was huge, modern and very comfortable. It even had a little balcony (so Italian). The breakfast was amazing with a huge choice, which was always fresh and tasty. Dinner was great too. But the staff and the service was beyond amazing. They were was professional, happy, cheerful, friendly and helpful. I’ll definitely return as it was a great experience without complaint.
3 nachten verbleven in juni 2023
Reactie van CRM Akka Hotels op 21 jun 2023
Dear David,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had an enjoyable stay and that our location, accommodations, and services exceeded your expectations.We are delighted that you appreciated the convenient and peaceful location of our hotel, just off the bustling Istiklal Street. Being within walking distance to various attractions and amenities is certainly a highlight for our guests. We are glad that you found your room spacious, modern, and comfortable, with the added bonus of a charming balcony. It is always rewarding to know that our guests feel at ease in our accommodations.We are especially pleased to hear that you were impressed with our breakfast selection. We strive to offer a wide variety of fresh and tasty options to satisfy our guests' preferences. It is also wonderful to know that you enjoyed our dinner offerings.Your kind words about our staff and service are greatly appreciated. We take pride in delivering exceptional hospitality and ensuring that our guests' needs are met with professionalism and genuine care. It brings us joy to hear that our team made a positive impact on your experience and that you found them to be friendly, helpful, and cheerful.We are truly grateful for your recommendation and for choosing to stay with us. It would be our pleasure to welcome you back on your next visit to the area. If there is anything else we can assist you with, please do not hesitate to reach out to us.Warmest regards,

10/10 – Uitstekend

Nesligül

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Personal ist super freundlich und aufmerksam. Das Frühstück ist top und es fehlt an nichts! Auch das Zimmer ist perfekt und immer sauber und die Lage ist mega zentral. In der Umgebung gibt es alles was man benötigt, essen, trinken und feiern, alles auf der selben Straße möglich!
9 nachten verbleven in februari 2023