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Beoordelingen van Crowne Plaza Istanbul - Old City, an IHG Hotel

5 out of 5
Crowne Plaza Istanbul - Old City, an IHG Hotel
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 421 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 267 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 157 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 89 van 1000 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

yasir

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Normal nie echt good
7 nachten verbleven in april 2024
Reactie van Crowne Plaza Old City Istanbul op 13 apr 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

10/10 – Uitstekend

Zeynep

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was goed
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Benyamin, Weesp

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig accommodatie
2 nachten verbleven in augustus 2023
Reactie van Bahar Apul op 29 aug 2023
Dear Benyamin Patros,Thank you for being our guest and sharing your experiences with us.We would like to welcome you back to our magnificent hotel.Best Regards,Bahar ApulGuest Relations Supervisor

10/10 – Uitstekend

Arjan

3 nachten verbleven in juli 2023
Reactie van Bahar Apul op 29 aug 2023
Dear Arjan Golabijan,Thank you for taking the time to share your experiences with our serviceWe would like to host you again as soon as possible.Best Regards,Bahar Apul Guest Relations Supervisor

10/10 – Uitstekend

Quinlan Jurian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2023
Reactie van Bahar Apul op 29 aug 2023
Dear Quinlan Jurian Kesoemoarso,Thank you for taking the time to share your experiences about our service.We would like to welcome you back to our magnificent hotel.Best Regards,Guest Relations SupervisorBahar Apul

6/10 – Redelijk

Ouahib

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2021

6/10 – Redelijk

Zeynel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Mooie zwembad jammer dat minibar zo prijzig is
3 nachten verbleven in december 2021
Reactie van Zamanfer Uzunylmaz Guest Relations Manager op 4 feb 2022
Beste gast, We willen u bedanken voor het nemen van de tijd om uw gedetailleerde beoordeling van uw recente verblijf in Crowne Plaza Istanbul Old City te delen. Het spijt ons uw negatieve opmerkingen te lezen. Het lijkt erop dat we niet aan uw verwachtingen hebben kunnen voldoen, en er was ook een gebrek aan communicatie. We verzekeren u dat uw feedback is doorgegeven aan ons management en zorgvuldig is beoordeeld. Nogmaals bedankt voor het delen van uw feedback en we hopen dat u ons de kans geeft om onszelf te verzilveren. We kijken ernaar uit u in de nabije toekomst weer te mogen verwelkomen. Met vriendelijke groet, Zamanfer Uzunylmaz Guest Relations Manager Crowne Plaza Istanbul Old

6/10 – Redelijk

Dusko

3 nachten verbleven in november 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with good service.
Very nice hotel, good service! The employees are very helpfull. The head of concierge Waled also provided great service whenever something was needed
5 nachten verbleven in maart 2021
Reactie van Ceren Bayram op 11 mrt 2021
Dear Guest Thank you for staying with us. Your feedback is important to us! Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, great service, almost everything for sight seeing on walking distance. Not expensive at all.
4 nachten verbleven in januari 2020
Reactie van CEREN BAYRAM op 10 jan 2020
Dear Guest, Warm greetings from Crowne Plaza Old City, We are pleased help to you, Thank you ffor your kindly interesting, Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel was goed alles was dichtbij maar de taxi is niet gekomen en was zelfs bij het verkeerden hotel en hierdoor moesten wij een andere taxi nemen en moesten extra. Betalen
14 nachten verbleven in juli 2019
Reactie van Guest Relations op 6 aug 2019
Dear Guest, First of all, we would like to thank you for staying Crowne Plaza Old City Hotel Istanbul and sharing your feedback with us.We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We look forward to the opportunity to serve you again the future. Best Regards Sebahat Orhan Guest Relations Supervisor

8/10 – Goed

Hasan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019
Reactie van GR op 5 aug 2019
Dear Hasan, First of all, we would like to thank you for staying Crowne Plaza Old City Hotel Istanbul and sharing your feedback with us.. We look forward to the opportunity to serve you again the future. Best Regards Sebahat Orhan Guest Relations Supervisor

6/10 – Redelijk

anoniem

Negatief: Netheid, comfort kamer
De ligging is goed. Dat is ook het enige.
Let op....De standaard kamers zijn erg klein en de 2 persoonsbed ook. Al je een man heb die langer is dan 1.80 dan raad ik echter aan een groter bed plus kamer te nemen, er is ook maar kastruimte voor 1 persoon!! Weiger een kamer als die boven de hoofdingang zit. De overlast is enorm wat geluid betreft. Veel sirenes en getoeter de hele nacht door. Laat je niet dwingen een afspraak te maken bij de spa/ massage. Als je zegt misschien later dan willen ze meteen een afspraak inplannen. Alles moet je 10 x vragen. Er zijn maar paar personeelsleden die goed Engels kunnen. Het ontbijt raad is niet aan. Als je verder de straat inloopt kan je overal ontbijten voor meer en minder geld. Ik heb dit hotel gekozen vanwege de goede recensies maar uit eigen ervaring was dit een enorme teleurstelling. Er kan niets op je hotelkamer gezet worden alles moet direct worden afgerekend. Ik reis enorm veel en vind dit hotel absoluut geen 5 ster waardig!!
9 nachten verbleven in augustus 2018
Reactie van Guest Relations Manager Zamanfer uzunyılmaz op 8 sep 2018
Dear hotel guest, Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to see your satisfaction with the Wyndham Istanbul Old City Hotel on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ontbijt was uitgebreid maar van slechte kwaliteit
Mooie hotelkamers, geschikt voor mensen die elders ontbijt gebruiken
2 nachten verbleven in april 2018
Reactie van Zamanfer Uzunyılmaz Guest Relation Manager op 12 mei 2018
Dear Guest, Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to see your satisfaction with the Wyndham Istanbul Old City Hotel on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager Wyndham Istanbul Old City Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer prettig hotel, op loopafstand gelegen van alle bezienswaardigheden. Uitstekend ontbijtbuffet, prachtige en lekkere taarten, heerlijke zalmburger. Concierge heel behulpzaam. Aanrader.
Reactie van Cenk Alakurt op 12 sep 2015
Dear Wyndham Istanbul Old City Guest, Thank you for taking the time to write your review. We are so pleased to hear you had a excellent stay at Wyndham Istanbul Old City Hotel. Thank you for staying with us once again and we look forward to welcoming you back to Wydham Istanbul Old City Hotel very soon. Your Sincerely,

10/10 – Uitstekend

jacqueline, m

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi chique hotel op goede locatie.
Mooi chique hotel op goede locatie. Zeker aan te bevelen. Alles op loopafstand, en anders al het openbaar vervoer dichtbij.
Reactie van Cenk Alakurt op 30 jun 2015
Dear Jacqueline, Thank you very much for your positive feedback regarding our service . We will be very happy to welcome you again in the near future. Kind Regards,

8/10 – Goed

Ton, Baarn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel dicht bij de culturele hoogtepunten
Prima hotel met dito zwembad en sauna waar we dagelijks (vrijwel als enige) gebruik van maakten. We voelden ons al snel 'thuis' in dit hotel.
Reactie van Cenk Alakurt Assistant Front Office Manager op 30 jul 2015
Dear Mr. Ton, Thank you for taking the time to send us your valuable comments. I was delighted to read that you had an enjoyable stay at Wyndham İstanbul Old City Hotel ,and that you were pleased with the service and facilities. We hope to welcome you back very soon and wish you all the best. Warm Regards Cenk Alakurt Assistant Front Office Manager

4/10 – Matig

Peter, Antwerpen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GOED GELEGEN HOTEL ECHTER KLEINE KAMERS ZONDER ZIC
Kende dit hotel uit de tijd dat het nog Crowne Plaza was Hotel is gunstig gelegen en Grand Bazaar, Blue Mosque, etc zijn te voet bereikbaar Hotel is slecht voor minder validen. Veel trappen in de inkomsthal tot aan de receptie Kleine kamers die op NIETS uitgeven, Restaurant niet open, Geen zitjes in hal Onvriendelijk personeel
Reactie van Cenk Alakurt Assistant Front Office Manager op 30 jul 2015
Dear Mr.Peter, Dear Wyndham Istanbul Old City Hotel Guest , hank you very much for taking your time to share your feedback regarding to your recent stay with us on expedia.com It is our goal to consistently provide world class service and accommodations and your comments are very important to us. We would hope that you would give us another chance to make your stay as best as it can be. Warm Regards Cenk Alakurt Assistant Front Office Manager

8/10 – Goed

Hind

Positief: Netheid, personeel en service en voorzieningen
The location is great. The hotel is old and beaten down but it's clean and lively. Its in the heart of a busy area so if you stay on the 1st floor the noise from the street will be a part of your stay. It's not too bad though actually adds a nice vibe to the stay. I had a problem checking in on time becasue the roads were closed by protests that day and the hotel couldn't really offer anything to help like moving my booking to the next day or refund my booking so I can book somewhere I can get to. Anyway it worked out that I managed to get to to hotel late that night. The moral of the story if there are road closures due to protests in Istanbul take that seriously and plan to be in other areas before you get locked down.
1 nacht verbleven in mei 2024
Reactie van Crowne Plaza Old City Istanbul op 8 mei 2024
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. On behalf of our entire team, we greatly look forward to your return, please do not hesitate to contact me directly at burhan.yildiz@cpoldcity.com if we can assist in making your stay even more memorable. Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

Jalal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Burhan Yildiz, Rooms Division Manager op 25 apr 2024
Dear Jalal,Thank you for taking your time and tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact us directly.Sincerely,

8/10 – Goed

Abdessalem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent séjour ! Agréablement surpris du professionnalisme du personnel, un grand merci à “Linn” service étage, Fatima et service réservation excursion et surtout Dilek responsable relation client! Nous reviendrons!
5 nachten verbleven in april 2024
Reactie van Directeur de la division des chambres op 25 apr 2024
Cher Abdessalem,Merci d'avoir pris le temps de nous faire part de votre expérience au Crowne Plaza ISTANBUL - OLD CITY. Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des changements à notre marque afin d'améliorer l'expérience de nos clients. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau à l'avenir. Encore une fois, merci d'avoir choisi le Crowne Plaza, et si je peux vous aider, n'hésitez pas à nous contacter directement.Je vous prie d'agréer, Monsieur, l'expression de mes salutations distinguées,

6/10 – Redelijk

Mohammad

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel is no more than 3.5-4 star. The front staff could be more friendly and accommodating, not bad mouthing guest with co-workers. Very noisy due to being next to the train station and shopping centre. Breakfast is overpriced. The only hotel in Istanbul asked to leave deposit even though i paid for the room in advance. Fitness centre has no privacy, it's next to the reception and glass wall.
3 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 23 mei 2024
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel with us and Booking readers. We are delighted to see that you really enjoyed the beauty of our installations and SPA center. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Guest Relations Supervisor

10/10 – Uitstekend

ralph

Reisde met partner
The hotel staff, especially the front desk (Hussein) and concierge (Fatima) were exceptional in the attitude and customer service. They made us want to come back!
4 nachten verbleven in april 2024
Reactie van Crowne Plaza Old City Istanbul op 8 mei 2024
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. On behalf of our entire team, we greatly look forward to your return, please do not hesitate to contact me directly at burhan.yildiz@cpoldcity.com if we can assist in making your stay even more memorable. Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

Yutaro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the Old City, within minutes by the tram that departs right in front of the hotel. Room is a bit old but clean and well taken care of. Spa facilities were great too.
4 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 9 apr 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

Amal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk manager Mr. Engin was outstanding in his professionalism and presented welcoming services
2 nachten verbleven in april 2024
Reactie van Crowne Plaza Old City Istanbul op 9 apr 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 – Goed

Gevork, Glendale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a premium room with a king bed, however upon check in they gave me a room with two small beds. I had to go back to the reception to ask for a room that matched to what I booked. Even though it was 3:00 pm, I had to wait for 10 minutes for them to assign me a new room. This was very disappointing. Everything else was good.
11 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 2 apr 2024
Dear Gevork, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact us.Sincerely,

10/10 – Uitstekend

Masako

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious and reception staff were nice.
1 nacht verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 31 mrt 2024
Dear Masako, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

4/10 – Matig

Leon, Hannover

Reisde met een groep
Positief: Netheid, personeel en service
Die Unterkunft war im Allgemeinen relativ gut und hatte die Erwartungen zu einem gewissen Umfang auch erfüllt. Schlecht war nur, dass der in der Beschreibung erläuterte Pool geschlossen war (Renovierung o. ä.) und so die Entscheidung vielleicht auf ein anderes Hotel gefallen wäre. Das Personal war hingegen sehr nett, was den Aufenthalt ein bisschen erleichtert hat. Abschließend lässt sich also sagen, dass das Hotel die grundsätzlichen Erwartungen mit Einschränkungen erfüllt, welche aber nicht auf dem Niveau eines 5 Sterne Hotels zu scheinen seien. LG
7 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 31 mrt 2024
Dear Leon, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

10/10 – Uitstekend

Rashad Al, Boca Raton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Grate breakfast and location
6 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 31 mrt 2024
Dear Rashad Al, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

8/10 – Goed

Muhammad Atif

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wry good service
5 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 19 mrt 2024
Dear Muhammad Atif, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

Abe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
7 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 13 mrt 2024
Dear Abe, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 – Goed

Narsimha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The prime location of this property stands out as its most appealing feature, offering easy access to major tourist attractions and excellent public transportation options. However, there is a noticeable odor in the rooms, likely due to the property's age, which is somewhat anticipated given its historical nature. Our selection of this accommodation was primarily influenced by its advantageous location. As for the cost, it falls into a moderately expensive range.
4 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 13 mrt 2024
Dear Narshima, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

Chadia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Crowne Plaza Old City Istanbul op 10 mrt 2024
Dear Chadia, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

khalid

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, very clean.
9 nachten verbleven in november 2023
Reactie van Crowne Plaza Old City Istanbul op 25 feb 2024
Dear Khalid, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 – Uitstekend

catherine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff and good breakfast
2 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 23 feb 2024
Dear Catherine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 – Goed

ergün

Positief: Comfort kamer
6 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 22 feb 2024
Dear Ergun, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Room’s Division Manager

8/10 – Goed

Paul

Positief: Netheid, personeel en service en voorzieningen
Very nice walkable location to shopping and restaurants. Easy access to trolly and Metro. Beautiful interior but could use some updates in flooring-Carpet. A bit noisy but that is part of being in the center of Old Town. Large Breakfast Buffet and great staff.. Felt very safe..
3 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 20 feb 2024
Dear Paul, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Sina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir würden immer weiter hier übernachten. Mega Hotel super Location , Wellness auch sehr gemütlich . Super gerne sind wir hier
3 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 20 feb 2024
Dear Sina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Sever

Positief: Netheid, personeel en service
Perfektes Hotel für eine Sightseeingtour in Istanbul. Alles fussläufig erreichbar. Straßenbahnhaltestelle in unmittelbarer Nähe.
7 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 20 feb 2024
Dear Sever, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

2/10 – Ontzettend slecht

Yohan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 15 feb 2024
Dear Yohan, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Georgina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect 👌
2 nachten verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 15 feb 2024
Dear Georgina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

catherine

Reisde met partner
Positief: Voorzieningen
Accessible to every bazaar and food chain and restaurant
1 nacht verbleven in februari 2024
Reactie van Crowne Plaza Old City Istanbul op 4 feb 2024
Dear Catherine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
La verdad no fue lo que esperabamos, las habitaciones no estaban tan bien, con olor a cigarrillo, intentaron cambiarnos 3 veces, buen servicio pero la verdad la relacion precio comodidad no es buena. Intentamos cambiar de hotel pero no fue posible no nos dejaron cancelar las noches siguientes
4 nachten verbleven in december 2023
Reactie van Crowne Plaza Old City Istanbul op 3 feb 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Muna, Douglasville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you
1 nacht verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 3 feb 2024
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Jose

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 3 feb 2024
Dear Jose, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 – Redelijk

Dawud

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We stayed for 5 days, the hotel, cleanliness and convenient location really made our stay enjoyable. However due to the cold weather this time of year we chose this hotel because of the indoor swimming pool. We were disappointed to find the pool was out of order for our stay even though it was advertised.
4 nachten verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 28 jan 2024
Dear Dawud, Thank you for taking your time and tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 – Redelijk

Mohd Lateef

Average hotel not 5star at all. Room was given at 4th floor which was under roof and was a den rather than a room and they called it suit
1 nacht verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 30 jan 2024
Dear Mr.Mohd Lateef, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We are use this feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if i can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

2/10 – Ontzettend slecht

Mohamed

1 nacht verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 21 jan 2024
Dear Mohamed, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Adin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God og hurtig service ved ind- og udtjekning samt et meget hjælpsomt personale.
2 nachten verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 17 jan 2024
Dear Adin, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 – Uitstekend

Muna, Douglasville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks
1 nacht verbleven in januari 2024
Reactie van Crowne Plaza Old City Istanbul op 15 jan 2024
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager