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Beoordelingen van Metropolitan Hotels Taksim

Metropolitan Hotels Taksim
Kocatepe Mahallesi Taksim Caddesi, (Talimhane) No. 89-91, Istanbul, Istanbul

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 28 van 79 beoordelingen" "
Gastenscore: 8 - Goed. 22 van 79 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 79 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 79 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 79 beoordelingen" "

7,8/10

Netheid

7,4/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Holland, Amsterdam

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old small rooms and dirty smell
First of all very old small rooms and have a dirty smell. Lady from reception not friendly at all, instead of welcoming us she was busy with chit chatting and busy with her personal phone. Not a good and professional first impression. Furthermore, we were not impressed with the room. Eventhough we complained at the reception the same lady made difficulties. Luckily her supervisor changed our room to a bit better one. Quality of housekeeping below expectations, no wonder about the dirty smell! Breakfast basic, but good service from staff. Overall not a good impression this time. Would not recommend this hotel.
5 nachten verbleven in augustus 2017
Reactie van Burak Göret op 30 jan 2018
Dear Guest, First of all I'd like to thank you for your kind interest in Metropolitan Hotels Taksim and taking the time to share your reviews. Your valuable opinions have been a source of motivation for all Metropolitan Hotels Taksim employees. We truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide. Please be assured you that our trainings continue to improve the quality of our service in the light of your valueble comments. We are looking forward to you next visit in the future. Best regards,

10/10 – Uitstekend

ishak

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

AHMED

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق تصنيفة ٣ نجوم
الفندق سيئ جدا، المعاملة سيئة ، السعر مقابل الإقامة غير عادل، لاانصح به، منطقة الفندق سيئة
5 nachten verbleven in september 2023

6/10 – Redelijk

Ali

Reisde met familie
Habe etwas besseres erwartet, entsprach nicht meiner Erwartung.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Shuchi

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in september 2023

10/10 – Uitstekend

DIANA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
stuff amazing
6 nachten verbleven in juli 2023

4/10 – Matig

Meryem

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Oda kokusu çok kötü, hiç temiz değil Otel hizmeti beğendik Memnun kalmadık
4 nachten verbleven in juni 2023

6/10 – Redelijk

Alfred

2 nachten verbleven in mei 2023

10/10 – Uitstekend

eman

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
3 nachten verbleven in maart 2023

10/10 – Uitstekend

aytac

1 nacht verbleven in december 2022

8/10 – Goed

Carine

1 nacht verbleven in oktober 2022
Reactie van Kumsal op 18 nov 2022
Dear Carine,Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon.Sincerely,

6/10 – Redelijk

Sadaf

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Very clean room Onor was excellent and very friendly
2 nachten verbleven in oktober 2022
Reactie van Kumsal op 18 nov 2022
Dear Sadaf,Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon.Sincerely,

4/10 – Matig

Xiangyun

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
3 nachten verbleven in oktober 2022
Reactie van Kumsal op 18 nov 2022
Dear Xiangyun,Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon.Sincerely,

10/10 – Uitstekend

Mustafa

1 nacht verbleven in oktober 2022
Reactie van Kumsal op 18 nov 2022
Dear Mustafa,Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon.Sincerely,

8/10 – Goed

Rafic

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good choice
8 nachten verbleven in september 2022
Reactie van Kumsal op 20 sep 2022
Thank You so much

8/10 – Goed

Filip

1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2022

6/10 – Redelijk

Zohour

Positief: Personeel en service
2 nachten verbleven in juni 2022

4/10 – Matig

Mohamed

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 star
10 nachten verbleven in februari 2022

10/10 – Uitstekend

Mohamed

1 nacht verbleven in november 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Mohammed, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We proud to hear that from you. We hope to welcome you again at Metropolitan Hotels Taksim. Best Regards; Sales and Marketing Manager

8/10 – Goed

Riad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel seeing to be 5 stars very ckean and luxury the only thing its location
2 nachten verbleven in november 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Riad, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We proud to hear that from you. We hope to welcome you again at Metropolitan Hotels Taksim. Best Regards; Sales and Marketing Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Forfærdelig oplevelse ved check out
Hotellet er ikke 5 stars hotel, gæsterne blev behandlet forfærdeligt
8 nachten verbleven in oktober 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Valued Guest, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We are sorry to hear that from you. If is there a chance to know what was the issue about our hotel, we will try to solve it. We are trying to serve the services over of your expectations. Best Regards; Sales and Marketing Manager

10/10 – Uitstekend

FATIH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mükemmel
Her Anlamda Güzeldi. Konum olarak iyi kaliteli temiz bir otel
1 nacht verbleven in oktober 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Mohammed, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We proud to hear that from you. We hope to welcome you again at Metropolitan Hotels Taksim. Best Regards; Sales and Marketing Manager

6/10 – Redelijk

Hesham

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
قريب من شارع الاستقلال ولكنه يصلح في حالة عدم توفر فندق اخر- صعوبة الحصول على تاكسي امام الفندق
2 nachten verbleven in oktober 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Hesham, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We proud to hear that from you. We hope to welcome you again at Metropolitan Hotels Taksim. Best Regards; Sales and Marketing Manager

8/10 – Goed

n

Reisde met een groep
Positief: Netheid, personeel en service
i like some thingth , such bath , dor, contor.
1 nacht verbleven in oktober 2021
Reactie van Nilay ORHAN op 8 dec 2021
Dear Valued Guest, First of all we would like to thank you for your choice Metropolitan Hotels Taksim. We proud to hear that from you. We hope to welcome you again at Metropolitan Hotels Taksim. Best Regards; Sales and Marketing Manager

6/10 – Redelijk

Sirine

Reisde met familie
Negatief: Netheid
4 nachten verbleven in september 2021

8/10 – Goed

Roya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2021

10/10 – Uitstekend

Shima

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2021

2/10 – Ontzettend slecht

Ali Can

Klima bozuktu, soğuk odada konaklatmak istediler ve başka odalarının olmadığını söylediler. Konaklama yapmadan otelden ayrıldık ücret iadesi yapmak istemiyorlar.
3 nachten verbleven in september 2021

10/10 – Uitstekend

Mohamedafif

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

SANG JAE

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2021

6/10 – Redelijk

majid

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021

8/10 – Goed

Saban

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tavsiye ederim...
Gayet güzel ve sıcak bir otel...
2 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
Die Sauberkeit lässt eindeutig zu wünschen übrig. Unser Zimmer war unglaublich stabig obwohl jeden Tag gereinigt wurde. Die Oberflächen wurden nicht gründlich gewischt sodass Tassenränder auf Tischen vom ersten bis zum letzten Tag stehen geblieben sind. Haare vom erdten Tag entwickelten sich am nächsten Tag zu Haarbüscheln und wurden trotzdem nicht weggefegt.
6 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2019
Reactie van Samira Mehrabi , Guest Relations, Metropolitan Hot op 9 jan 2020
Dear Sir/Madam ,Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely ...

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is extremly clean with the most polite staff...the location was perfect for us! Highly recommend this hotel!
4 nachten verbleven in december 2019
Reactie van Metropolitan Hotel Taksim op 9 dec 2019
Dear Sir / Madam ,Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely, Samira Mehrabi , Guest Relations, Metropolitan Hotels Taksim.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
first time i find it far away from taksim then very nice..
3 nachten verbleven in november 2019
Reactie van samira Mehrabi op 26 nov 2019
Dear Sir / Madam ,Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely, Samira Mehrabi , Guest Relations, Metropolitan Hotels Taksim.

10/10 – Uitstekend

Majid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Väldigt bra hotel.
4 nachten verbleven in november 2019
Reactie van Samira Mehrabi , Guest Relations op 26 nov 2019
Dear Majid ,Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely, Samira Mehrabi , Guest Relations, Metropolitan Hotels Taksim.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mathaba:) alting var underbart från rum till personal speciellt personen som jobbade för guest relation
1 nacht verbleven in oktober 2019
Reactie van Metropolitan Taksim Hotel op 3 nov 2019
Dear Sir,Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely, Samira Mehrabi , Guest Relations.

8/10 – Goed

Geverifieerde reiziger

6 nachten verbleven in oktober 2019
Reactie van Metropolitan Hotels Taksim. op 1 nov 2019
Thank you for staying with us during your recent visit and for taking the time to share your comment. Looking forward to welcoming you back soon. Sincerely, Samira Mehrabi , Guest Relations.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad experience
It is an Old building. Smelly bed and sheets. Very rude staff. Not cooperating at all. Break fast service was pathetic.
1 nacht verbleven in oktober 2019
Reactie van Metropolitan Hotel Taksim op 1 nov 2019
Thank you for staying with us and taking the time to share your detailed comment. we are terribly sorry that your experince, I would like to state that we strive to correct our shortcomings. Looking forward to welcoming you back soon.

10/10 – Uitstekend

Cengiz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nezih ortam
guleryuzlu calisanlarla sicak bi ortam herkese tavsiye ederim.
1 nacht verbleven in oktober 2019
Reactie van Metropolitan Hotel Taksim op 30 okt 2019
Konaklamanız için Metropolitan Luxury Taksim Hoteli seçtiğiniz ve deneyiminizi paylaştığınız için çok teşekkür ederiz. sizleri tekrardan otelimizde ağırlamaktan memnuniyet duyacağımız belirtmek isteriz. saygılarımla

4/10 – Matig

King Hang

Negatief: Personeel en service
Will not stay in this hotel again
First of all, the wi-fi connection is rubbish, it cannot even handle a simple instagram browsing. The attitude of the receptionists are dependable, some of them are nice and some of them are with bad attitude and also with unclear instructions. The room is supposed to have complementary bottle water, but it was not refilled during the tidying. And also upon request, the hotel did not provide with us the water we asked for. And most important of all, the check-in time was 2pm but the hotel was not ready until 3pm. So we have to wait in the lobby for about an hour. And when the room is ready, toothbrush and toothpaste are missing. Very disappointed at the hotel carelessness.
4 nachten verbleven in juni 2019
Reactie van Erman KASDEMIR op 12 jul 2019
Dear King Hang, We are terribly sorry that your experience. Our Manager would like to personally investigate and solve the issue. Again, we are deeply dissappointed for your experience. I hope it is going to be clarified and very sorry for your inconvenience for the time being. Best regards, Erman KASDEMIR Front Office Manager Metropolitan Hotels Taksim

10/10 – Uitstekend

bilguun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2019
Reactie van Erman KASDEMIR op 12 jul 2019
Dear Bilguun, Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon. Sincerely, Erman KASDEMIR Front Office Manaher Metropolitan Hotels Taksim

8/10 – Goed

Mehri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was clean and comfortable
1 nacht verbleven in mei 2019
Reactie van Erman KASDEMIR op 3 jun 2019
Dear Sir or Madam, Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon. Sincerely, Erman KASDEMIR Front Office Manager Metropolitan Hotels Taksim

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to recommend this hotel. The food is good, the rooms are clean and always well organized and the hotel staff is always happy to help and give everything you ask for.
3 nachten verbleven in maart 2019
Reactie van Erman KASDEMIR op 3 jun 2019
Dear Sir or Madam, Thank you for staying with us during your recent visit and for taking the time to share your detailed comment. I am glad to hear that we in general met and in some areas even exceeded your expectations such as executive lounge and breakfast. I did pass your positive comments to the relevant staff for recognition, and they are greatly inspired. Looking forward to welcoming you back soon. Sincerely, Erman KASDEMIR Front Office Manager Metropolitan Hotels Taksim

10/10 – Uitstekend

Cem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Harika
Otel oldukça temiz personel ilgili odalar ferah ve konforlu
1 nacht verbleven in maart 2019

10/10 – Uitstekend

sari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2019

8/10 – Goed

Farooq

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy experience
It was nice experience good service
4 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
They not corporate at all and i face problem with them
4 nachten verbleven in december 2018