Exterieur

Beoordelingen van Occidental Taksim

Occidental Taksim
Topçu Caddesi No:19, Taksim, Istanbul, Istanbul

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 136 van 326 beoordelingen" "
Gastenscore: 8 - Goed. 136 van 326 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 326 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 326 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 326 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Prima hotel op een goede locatie. Vlak bij taksim en vlakbij bus naar beide luchthavens.

8/10 – Goed

Mostert, Melissant

Positief: Netheid, staat van de accommodatie en faciliteiten
Goede locatie, vlakbij Taksim plein en metro
Goed hotel, nette kamers. Locatie vlakbij Taksimplein en metro. Veel goedkope restaurants in de buurt

8/10 – Goed

angel, utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel midden in de stad .
Het hotel ligt super centraal midden in de stad, Alles is vlakbij en er is genoeg in de buurt te doen. Er is een lekkere sauna en zwembad om na het winkelen te relaxen. Personeel is behulpzaam en kamermeisjes super attent. Kortom een aanrader. Tip neem wel een taxi op het plein of laat het hotel een taxi regelen dan is het altijd goed.

8/10 – Goed

Elias

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel breakfast was decent also.
7 nachten verbleven in april 2024
Reactie van Management Team op 12 mei 2024
Dear Elias,Thank you very much for your kind feedback.We are delighted to hear that our breakfast options met your expectations and that the cleanliness and condition of our hotel added to the enjoyment of your stay. Our team is heartened by your recognition of their dedicated service.While we are pleased with your overall positive experience, we have noted your rating regarding our room amenities. We continuously strive to provide exceptional facilities and regret if any aspect did not completely satisfy your preferences. Rest assured, we are committed to ensuring our guests' comfort and satisfaction at Occidental Taksim.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

10/10 – Uitstekend

KIM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조식 식당도 먹을것이많고 맛도 있었어요 공항에서 오는 하비스트버스가 호텔에서 가까워서 고생을 않했어요
1 nacht verbleven in maart 2024
Reactie van Management Team op 5 mei 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.귀하의 만족스러운 경험에 대해 듣게 되어 매우 기쁩니다. Occidental Taksim 주변의 유명 관광지와 바닷가까지의 접근성, 그리고 주변 식당들에 만족하셨다니 다행입니다.또한 객실의 청결함, 호텔의 상태, 그리고 제공된 서비스와 편의시설에 100% 만족하셨다니, 우리 팀에게 큰 격려가 됩니다. 앞으로도 최상의 서비스를 제공하기 위해 노력할 것을 약속드립니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Management Team

10/10 – Uitstekend

KIM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
도보로 근처 유명관광지나 바닷가까지 걸어서 다니기 가능. 주변에 식당많아 좋고 룸도 업그레이드해줘서 너무 좋았습니다
1 nacht verbleven in maart 2024
Reactie van Management Team op 5 mei 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.조식 식당의 다양하고 맛있는 음식을 마음에 들어하신 것 같아 매우 기쁩니다. 저희 O!Breakfast는 유기농, 계절별, 그리고 지역적인 식재료를 특징으로 하는 뷔페식 조식을 제공하여, 고객님의 하루를 상쾌하게 시작할 수 있도록 준비되어 있습니다.또한 공항과의 접근성, 객실의 청결함, 서비스, 그리고 편의 시설에 대한 긍정적인 평가에 대해 진심으로 감사드립니다. 부디 저희 호텔에서 머무시는 동안 이스탄불에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Management Team

10/10 – Uitstekend

Claire

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big comfy bed. Sunshine on the terrace. Fabulous breakfast. Friendly staff. What more do you need!?!
3 nachten verbleven in april 2024
Reactie van Management Team op 10 apr 2024
Dear Claire,Thank you for your positive feedback.We are thrilled to hear that the comfort of our beds and the morning sunshine on the terrace contributed to a memorable stay. It brings us great joy to know that our O!Breakfast buffet met your expectations with its variety of organic, seasonal, and local produce. Our team is delighted to receive your compliments on their friendly service, as guest satisfaction is our utmost priority.Your commendation on the room cleanliness and amenities, as well as the overall condition of our hotel, is truly appreciated. We take pride in maintaining high standards to ensure our guests have a pleasant experience.We look forward to welcoming you back on a future occasion.Best regards,Management Team

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly people very helpful Enjoy our stay
2 nachten verbleven in maart 2024
Reactie van Management Team op 20 mrt 2024
Dear Lisa,Thank you for your positive feedback.We are thrilled to hear that our hotel ranks among the best you have stayed at in the past 7 years.Our dedicated team, especially the housekeeping team, truly appreciates your kind words and recognition of their 5-star job.It is great to know that you found your room, room 315, to be impeccably clean and well-appointed with amenities, and that our overall service and hotel condition exceeded your expectations.We look forward to welcoming you back on a future occasion.Best regards,Management Team

10/10 – Uitstekend

Romy

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El servicio es excelente, la limpieza y el personal lo mas espectacular y sorprendente ../ pasados dias super felices … Muchas Gracias por toda su hospitalidad
3 nachten verbleven in maart 2024
Reactie van Management Team op 7 mrt 2024
Apreciada Romy,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Occidental Taksim, estamos encantados de saber que fuimos capaces de cumplir con sus expectativasNos llena de alegría saber que nuestro servicio, la limpieza y la atención de nuestro personal cumplieron con sus expectativas y contribuyeron a su felicidad durante su estancia. Es un honor para nosotros que resalte la hospitalidad que brindamos, ya que trabajamos incansablemente para ofrecer una experiencia inolvidable.Agradecemos sus amables palabras sobre la limpieza y las comodidades de la habitación, así como sobre la condición del hotel y la calidad de nuestro servicio. Estos aspectos son fundamentales para nosotros y es gratificante saber que han sido de su completo agrado.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro. Management Team

10/10 – Uitstekend

Shahid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location
1 nacht verbleven in februari 2024
Reactie van Management Team op 27 feb 2024
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed our prime location, the cleanliness of our rooms, and the overall condition of our establishment, as well as the service provided by our dedicated team. It's heartening to know that your stay reflected the high standards we strive to uphold. Our commitment to offering a welcoming atmosphere and an exceptional guest experience is truly highlighted by your kind words.We take pride in our O!Breakfast and its variety of options catering to different dietary needs, and we’re glad that our efforts in providing excellent amenities, such as our fitness studio and spa facilities, contribute to the satisfaction of our guests. Our proximity to Taksim Square and nearby attractions is indeed one of the aspects our guests value the most.The entire team look forward to welcoming you back for a future visit.Kind regards,Management Team

10/10 – Uitstekend

Ghassan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is so friendly and very helpful, many thanks to Mr Gochan and Fattah for their help and assistance.
4 nachten verbleven in februari 2024
Reactie van Management Team op 19 feb 2024
Dear Ghassan,Thank you very much for your kind feedback.It's truly rewarding to hear that our staff members, including Mr. Gochan and Fattah, provided exceptional assistance during your stay. We are committed to offering the highest standards of service and it seems we have met that goal in your eyes.We've taken note of your comments regarding room amenities and appreciate your constructive feedback. Our team is dedicated to ensuring every aspect of our guest's experience is comfortable and convenient, and we continually strive to provide all the necessary features to enhance their stay.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

10/10 – Uitstekend

Dolapo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place. Highly recommended
1 nacht verbleven in februari 2024
Reactie van Management Team op 18 feb 2024
Dear Dolapo,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,Management Team

10/10 – Uitstekend

Ruslan, Brooklyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
will be back
3 nachten verbleven in februari 2024
Reactie van Management Team op 13 feb 2024
Dear Ruslan,Thank you very much for your kind feedbackA message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

10/10 – Uitstekend

Abdelhadi

1 nacht verbleven in januari 2024

8/10 – Goed

Egon, San Diego

7 nachten verbleven in januari 2024

10/10 – Uitstekend

Bita, Bremen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gut 👍
5 nachten verbleven in januari 2024
Reactie van Management Team op 8 jan 2024
Sehr geehrte Bita,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Wir wissen Ihren Besuch in der derzeitigen, schwierigen Situation sehr zu schätzen und freuen uns über Ihr positives Feedback an unsere Mitarbeiter und Einrichtungen.Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen.Management Team

10/10 – Uitstekend

Mehrdad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location, staff were friendly.
6 nachten verbleven in december 2023
Reactie van Management Team op 6 jan 2024
Dear Mehrdad,Thank you very much for your kind feedback.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

10/10 – Uitstekend

Alireza

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023

8/10 – Goed

salime

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfortably
its a nice place vgood location
1 nacht verbleven in december 2023
Reactie van Management Team op 24 dec 2023
Dear Salime,Thank you for your positive feedback.We're delighted to hear that you appreciated our prime location, just a stone's throw from the vibrant Istiklal Street and the iconic Taksim Square. It's great to know that you found your stay comfortable and our hotel to be in good condition. We're also pleased that our room cleanliness and service met your expectations. Rest assured that we always strive to maintain high standards in all areas of our hotel.We look forward to welcoming you back on a future occasion.Best regards,Management Team

10/10 – Uitstekend

KANWAL

2 nachten verbleven in december 2023

10/10 – Uitstekend

Munir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very central great location and great facility
2 nachten verbleven in december 2023
Reactie van Management Team op 6 dec 2023
Dear Guest,Thank you very much for your kind feedback.We're thrilled to know that our central location met your expectations, offering convenience and a touch of the vibrant Beyoğlu district charm. Your high regard for our facilities confirms our commitment to providing an exceptional environment for our guests. It's wonderful to hear that our service left a lasting impression; our staff takes great pride in ensuring every guest feels well taken care of. We are also pleased that the room amenities contributed to a comfortable and memorable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

10/10 – Uitstekend

Yousif

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👌
1 nacht verbleven in november 2023
Reactie van Management Team op 4 dec 2023
Dear Yousif, We appreciate that you took the time to share your experience with us.We're delighted you found our rooms impeccably clean and appreciated the high standards we maintain. It's wonderful to know the hotel's condition met your expectations, reflecting our commitment to excellence in accommodation. Our team is also pleased to hear that the service was up to the mark, ensuring your stay was as comfortable as possible, and that our room amenities contributed positively to your time with us.We all hope that we have the pleasure of welcoming you back on your next stay. Kind regards,Management Team

10/10 – Uitstekend

Mahmoud m

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

Cihan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023

8/10 – Goed

Yunus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ich kann auf jeden Fall weiter empfehlen war gut
5 nachten verbleven in november 2023
Reactie van Management Team op 4 dec 2023
Sehr geehrter Yunus, in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Occidental Taksim abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten. Danke auch für das nette Lob an unsere Mitarbeiter, das geben wir gerne weiter. Auch freuen wir uns, dass Ihnen die Sauberkeit unseres Hotels sehr zugesagt hat.Gern würden wir Sie auch bei Ihrem nächsten Besuch in Istanbul wieder bei uns begrüßen! Management Team

10/10 – Uitstekend

Yousif

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👌
4 nachten verbleven in november 2023
Reactie van Management Team op 4 dec 2023
Dear Guest, We appreciate that you took the time to share your experience with us.We are delighted to know our efforts to maintain cleanliness met your expectations and contributed to a great experience. Furthermore, it's great that the condition of our hotel was to your complete satisfaction, reflecting our commitment to providing well-maintained facilities. We also appreciate your recognition of the exceptional service provided by our team, as they strive to ensure every guest feels well cared for.We hope to have the opportunity of welcoming you again in the future. Best wishes,Management Team

10/10 – Uitstekend

Yousif

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👌
7 nachten verbleven in november 2023
Reactie van Management Team op 4 dec 2023
Dear Guest, Thank you for your review.We're thrilled to hear that our commitment to cleanliness met your expectations and that you were pleased with the overall condition of our hotel. Your satisfaction with the service provided by our team is equally appreciated, as we strive to offer a welcoming and efficient experience.We hope that you will consider returning to stay with us in the future. Kindest regards,Management Team

8/10 – Goed

SERMIN

Positief: Netheid, staat van de accommodatie en faciliteiten
Banyonun küçük olması harici hayat iyiydi
1 nacht verbleven in november 2023
Reactie van Management Team op 4 dec 2023
Sermin Hanım, Otelimizin genel durumu ve temizliği konusunda yüksek puanlarınızı görmekten mutluluk duyduk. Misafirlerimizin konforu ve memnuniyeti bizim için her zaman önceliklidir ve bu yüzden odalarımızın ve otel alanlarımızın bakımına büyük önem veriyoruz. Banyonun boyutu konusundaki deneyiminiz için üzgünüz; ancak tüm misafirlerimizin rahatı için çeşitli oda seçenekleri sunmaktayız ki bu da farklı ihtiyaç ve tercihlere uygun alternatifler içermektedir. Otelimizdeki hizmet kalitesi ile ilgili görüşleriniz bizim için değerli ve bu konuda sürekli iyileştirmeler yapma gayretindeyiz.Tekrar otelimizi tercih etmeniz için sabırsızlanıyoruz. İyi günler dileriz Management Team

10/10 – Uitstekend

Yousif

5 nachten verbleven in november 2023

8/10 – Goed

Hesam

6 nachten verbleven in november 2023

8/10 – Goed

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a bad experience upon check in and going 2 my room. Worst experience ever. But to the hotels credit they have done everything possible to make this up to me so credit is due. The stay has been fine afterwards and the hotel is a good place to stay. Credit to the check in desk AM who has done everything he could to smooth over the initial experience. Thank you Fettah Acar.
3 nachten verbleven in november 2023
Reactie van Management Team op 16 nov 2023
Dear Scott, Thank you very much for your kind feedback.We are pleased to hear that after the initial hiccup, your stay was enjoyable and that our team, especially our front desk associate, was able to address your concerns effectively. Your commendation of the service provided is greatly appreciated, and we're glad that our efforts to ensure guest satisfaction did not go unnoticed. We sincerely regret the inconvenience you experienced at check-in and upon entering your room. It is our priority to provide a seamless arrival experience, and it seems we fell short in this instance. Please rest assured that we take such feedback seriously and are continuously working on improving our check-in process to prevent such occurrences in the future. We are grateful for your understanding and the opportunity to rectify the situation during your stay.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team

8/10 – Goed

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Yaka döküm makine

1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay, great front desk staff who were very helpful
5 nachten verbleven in november 2023
Reactie van Management Team op 11 nov 2023
Dear Guest, Thank you for taking the time to review your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back in the future, best regards,Management Team

8/10 – Goed

Ergun Sami

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Roman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very centrally located and very well equipped. The pool and spa are very spacious, our room was excellent in any way. The staff were extremely friendly and helpful, especially Eray at the reception and Sema, our room maiden.
3 nachten verbleven in november 2023
Reactie van Management Team op 6 nov 2023
Dear Roman, Thank you very much for your kind feedback.We are thrilled to hear that you found our location to be central and convenient, making it easy for you to explore the city. It's great to know that you enjoyed our pool and spa facilities, as well as the spaciousness and amenities of your room. Our team, including Eray at the reception and Sema, your room maiden, truly appreciates your kind words about their friendliness and helpfulness.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team

10/10 – Uitstekend

Olga M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service was excellent. The hotel location is fantastic
4 nachten verbleven in oktober 2023
Reactie van Management Team op 31 okt 2023
Dear raniasassine, thank you for taking the time to share your memorable experience at our hotel.We are delighted to hear that you enjoyed our perfect location and amazing service. It is great to know that you found our hotel clean and comfortable, which is a testament to our commitment to providing a pleasant stay for our guests. We appreciate your recommendation and are glad that our hotel met your expectations.We look forward to welcoming you back for another great experience in the future. Best regards,Management Team

6/10 – Redelijk

Selcuk

Reisde met partner
Hellhörige Zimmer, sehr kleine Badezimmer
4 nachten verbleven in oktober 2023
Reactie van Management Team op 28 okt 2023
Sehr geehrter Selcuk, wir bedanken uns ganz herzlich für die Bewertung unseres Hotels. Es freut uns zu hören, dass Sie mit unserem Service zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir bedauern jedoch, dass Sie die Zimmer als hellhörig und die Badezimmer als sehr klein empfunden haben. Wir möchten darauf hinweisen, dass wir verschiedene Zimmerkategorien anbieten, die sich in Größe und Ausstattung unterscheiden. Bei Ihrem nächsten Besuch empfehlen wir Ihnen, eine unserer geräumigeren Zimmeroptionen zu wählen, um Ihren Aufenthalt noch angenehmer zu gestalten.Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Management Team

10/10 – Uitstekend

Parastou

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra läge o fint hotell
Bra läge, trevlig personal och duktiga på engelska. Personalen på spa:t var inte riktigt ärliga och försökte lura oss på pengar. Trots lovad schampo/balsam på spa:t så fanns det inget där. Annars ett superfint hotell med lyxkänsla.
2 nachten verbleven in oktober 2023
Reactie van Management Team op 28 okt 2023
Kära Rasto, tack för att ni lämnade ett omdöme. Vi beklagar att ni upplever att vår spapersonal försökte lura er på pengar, men vi tackar er för att ni har valt att dela med er av era tankar så att vi kan undersöka vad som har hänt. Med det sagt så är vi glada att ni trivdes bra hos oss och att ni uppskattade vårt fantastiska läge. Det är även roligt att höra att ni tyckte om våra vackra och fräscha lokaler. Tack för att ni dessutom nämner vår fina personal, som alltid gör sitt bästa för att hjälpa våra gäster.Med vänliga hälsningar, Management Team

10/10 – Uitstekend

Irena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderfull hotel Wonderfull staff
7 nachten verbleven in oktober 2023
Reactie van Management Team op 22 okt 2023
Dear raniasassine, thank you for taking the time to share your memorable experience at our hotel.We are thrilled to hear that you found our hotel and team to be wonderful. It's important to us that our guests have a memorable stay, and we are glad that you had such a positive experience. We hope that you were able to take advantage of our convenient location near Taksim Square and explore the vibrant city of Istanbul.We look forward to welcoming you back for another great experience in the future. Best regards,Management Team

10/10 – Uitstekend

Rehana

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Excellent stay
Excellent stay at the occidental from check in till check out ,thanks to Esma who warmly welcomed us .Room was spacious and clean ,breakfast was good a special thanks to Talha.Location is the best just a short walk to Taksim square and istiklal street .Will definitely stay here again .
5 nachten verbleven in september 2023
Reactie van Management Team op 26 sep 2023
Dear Rehana, Thank you for your positive feedback.We are thrilled to hear that Esma provided a warm welcome and that you found our rooms to be spacious and clean. It's great to know that you enjoyed our breakfast selection and appreciated the efforts of Talha. Our location near Taksim Square and Istiklal Street is indeed one of our hotel's highlights, and we're glad it contributed to your enjoyable stay.We look forward to welcoming you back on a future occasion. Best regards,Management Team

10/10 – Uitstekend

Franklin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional stay
Outstanding service. I felt like I was a VIP.
1 nacht verbleven in september 2023
Reactie van Management Team op 14 sep 2023
Dear Franklin, Thank you very much for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team

2/10 – Ontzettend slecht

Suzette

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Trash! Don’t stay here!
4 nachten verbleven in september 2023
Reactie van Management Team op 11 sep 2023
Dear Suzette Thank you for taking the time to review your recent stay at our hotel.We are disappointed to hear that your experience at our hotel did not meet your expectations. We strive to provide our guests with a comfortable and enjoyable stay, and we apologize for any inconvenience you may have experienced. Although we realised that you did not stay in our hotel and we could not get it what kind of problem you had exactly. It is very unfortunate situation that we could not have you here as a guest.We hope we can provide you with an improved stay in the future. Kind regards,Management Team

10/10 – Uitstekend

keren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Hotel Occidental Taksim Management op 9 sep 2023
Dear Keren,Thank you very much for choosing our property for your recent stay and taking time to share your feedback. We are happy to hear that you enjoyed your stay. Our guests's comments are the most important tool for us to improve our service. We thrilled to hear that you are satisfied about our service. Please be informed that your comments will be shared with our team. We look forward to host you back soon again. Kind regards,

8/10 – Goed

aykut

1 nacht verbleven in augustus 2023
Reactie van Hotel Occidental Taksim Management op 31 aug 2023
Günaydınlar,Öncelikle kalışınızda otelimizi tercih ettiğiniz için teşekkür eder, sizleri ağırlamaktan her daim mutlu olacağımızı belirtmek isterim.Misafirlerimizin görüşleri bizler için, kendimizi ve servisimizi geliştirmemiz açısından her zaman en büyük yardımcımız olmuştur. Bu ışıkta bu güzel yorumunuzun bizleri ne kadar mutlu ettiğini tahmin edebilirsiniz.Bir sonraki ziyaretinizde yine bizleri seçmeniz dileğiyle mutluluk ve sağlıkla kalın.Saygılarımızla

10/10 – Uitstekend

Wasif

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in augustus 2023
Reactie van Management Team op 12 aug 2023
Dear Guest, Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.The entire team look forward to welcoming you back for a future visit. Kind regards,Management Team

10/10 – Uitstekend

Imran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location plus staff
Amazing location. Five mins from Taksim square. Plenty of stores nearby for grocery and eateries. The entrance of hotel is at a corner but the rooms are good sized and clean with adequate amenities. Staff was also very friendly.
2 nachten verbleven in augustus 2023
Reactie van Management Team op 8 aug 2023
Dear Imran, Thank you for your positive feedback.We are thrilled to hear that you found our location to be amazing, just a short walk from Taksim Square and surrounded by grocery stores and eateries. Our team takes great pride in providing clean, well-appointed rooms and friendly service, so your kind words are truly appreciated. It's great to know that you enjoyed the size and amenities of our rooms, as well as the convenience of our hotel's entrance.We look forward to welcoming you back on a future occasion. Best regards,Management Team

2/10 – Ontzettend slecht

Nedal

1 nacht verbleven in juli 2023
Reactie van Hotel Occidental Taksim Management op 31 aug 2023
Dear Nedal, Thank you very much for choosing to stay with us during your recent visit to Istanbul and taking time to share your feedback. We are sorry that you are not satisfied with the stay at our hotel and hope that in the future we can have an other chance to make it up to you. We believe our guests's feedback is the most important tool for us to improve our service level so we would be very happy if you share your comments. Once again thank you very much and hope to see you again. Kind regards,

10/10 – Uitstekend

Shiran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2023
Reactie van Occidental Taksim Team op 6 aug 2023
Dear Shiran,Thank you very much for choosing our property for your recent stay and taking time to share your feedback. We are happy to hear that you enjoyed your stay. Our guests's comments are the most important tool for us to improve our service. We thrilled to hear that you are satisfied about our service. Please be informed that your comments will be shared with our team. We look forward to host you back soon again. Kind regards,