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Beoordelingen van Sultan Tughra Hotel - Special Class

4 out of 5
Sultan Tughra Hotel - Special Class
Sultanahmet Mah Keresteci Hakki Sok, No:17, Istanbul, Istanbul

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 227 van 445 beoordelingen" "
Gastenscore: 8 - Goed. 130 van 445 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 445 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 445 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 445 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

MARCELA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leuk hoteltje, klein maar leuk.
3 nachten verbleven in oktober 2022
Reactie van Sultan Tughra Hotel op 6 okt 2022
Dear Marcela, thank you for you comment. We are always here to do better for you.

10/10 – Uitstekend

Sevket

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een goed mooi hotel ,ik heb het zeer naar me zin gehad en alles was dichtbij van wat er gezien kan worden.
2 nachten verbleven in september 2021
Reactie van Sultan Tughra Hotel op 27 dec 2021
Dear Sevket, Thank you for your valuable review. We are looking forward to host you again in İstanbul. Best Wishes Sultan Tughra Hotel

8/10 – Goed

Sunil

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vriendelijke receptie vooral bij nachtelijke binnenkomst en in de ochtend
1 nacht verbleven in oktober 2021
Reactie van Management op 24 okt 2021
Greetings from Sultan tughra hotel. First of all, I would like to thank you for taking your precious time to write a comment about our hotel. I am very happy to know that you had a nice accommodation experience at our hotel. And thank you very much for giving such detailed information. And thanks again for the nice words about our staff. We are so much looking forward to hosting you on your next trip to our wonderful city. With My Best Wishes Mert KILIÇÖZ

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juli 2020
Reactie van Management op 24 jul 2020
Dear Guest, Firstly I would like to thank you very much for taking your valuable time to give us the best rating and good think review. It has been a pleasure to host and serve you in SULTAN TUGHRA Hotel Istanbul and we are hoping to see you one more time in our Hotel for your next stay. Warm Regards; Mert KILIÇÖZ

10/10 – Uitstekend

engin, utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super gezellig hotel
Leuke hotel met super aardige bediening.Heel centraal gelegen bij bezienswaardigheden
7 nachten verbleven in februari 2018
Reactie van Guest Relation Team op 5 mrt 2018
Dear Engin ; Your review is very much appreciated, We are very happy to hear that you enjoyed and satisfied the service. It's a pleasure for us to do everything possible to create an enjoyable stay for each of our guests We hope to see you again. If we can be of assistance in the future, don't hesitate to contact us Again, thanks for taking the time and have a great day!

10/10 – Uitstekend

Fahri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed
Heel mooie hotel en aardige mensen.
1 nacht verbleven in augustus 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Lekker dicht bij Sultan Ahmet!
Ik vond de hotel zeer netjes en knussig. Personeel was zeer klantvriendelijk en behulpzaam

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
zeer romantisch
vlakbij centrum geluidsinsolatie kan beter zeer pittoresk en de moeite waard

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel vlakbij Sultan Ahmet en centrum
Centrum 10 min loopafstand! Echt heel fijn en het hotel ligt op een rustige gebied.
Reactie van Management op 30 jan 2017
Dear Guest ; Greetings from Sultan Tughra Hotel Firstly tahnk you very much keepa time for your writed a review about us. We wanted give to you best service , if we have a any mistake or less sorry! to for everything. Hope to see you again. Sultan Tughra Hotel Mert KILIÇÖZ

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super vriendelijke personeel!!!
Perfecte locatie , hele aardige personeel en goed hotel. Zeker om aan te raden.
Reactie van Mert KILIÇÖZ op 8 dec 2016
Dear Guest ; Thank you very much for your kind thought about us.We are feeling so happy hearing from you best thoughts.We would you like to again We are proud to welcome you again to our hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel, leuke stijl van het hotel.
Klein hotel wat aan je verwachtingen voldoet. Voorzieningen zijn goed. Ontbijt is goed maar niet heel uitgebreid.

8/10 – Goed

Maria, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PRIMA
Het is een nette hotel met vriendelijk + behulpzaam personeel. Daarnaast heeft het een ideale ligging binnen 5 min. bereik je de Sultan Ahmet square met alle bezienswaardigheden. Aanrader voor citytrips!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel vriendelijk personel
Wij hebben een kamer van -1 verdieping gehad dat was klein maar mooi proper enige probleem was water lawaai van de sanitair dat was niet aangenam voor de nacht rust na ons melding aan receptie wij hebben een betere kamer gekregen

8/10 – Goed

Floor, Amterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel with friendly service
Sultan Tughra is a beautiful hotel, with very friendly and helpful personnel. It's in the heart of the old town, and if you don't mind walking for 15 minutes, very close to public transport. I would recommend this hotel to anyone.

10/10 – Uitstekend

Kristiaan, Borgerhout

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An Ottoman experience in the heart of Sultanahmet
The Sultan Tughra is an excellent for a citytrip in Istanbul! We were looking for an authentic kind of experience, and we sure got it here! Service was excellent! Mert and his team will make sure you feel right at home. Nothing is too much for them. We got offered an upgrade from the moment we arrived. Complimentary tea or coffee every time you come back to the hotel. Sometimes even a little snack. Breakfast is lovely. Everyday there is a small change in the buffet. If you are looking for a worry free time in Istanbul, this is were you will find it!

10/10 – Uitstekend

Sergey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
2 nachten verbleven in maart 2024
Reactie van Emre op 7 apr 2024
Dear Sergey, thank you for your valuable comments. We hope see you again in next time.

10/10 – Uitstekend

Tebba

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice. The staff were all very very nice and pleasant and helpful. Breakfast was really good
3 nachten verbleven in maart 2024
Reactie van Emre op 11 mrt 2024
Dear Tebba, thank you for your valuable comment. It was great pleasure meeting you. We hope see you again in the future.

6/10 – Redelijk

Ramazan

2 nachten verbleven in december 2023
Reactie van Emre op 30 jan 2024
Dear Ramazan, thank you for the review, we wish healthy days.

2/10 – Ontzettend slecht

naim

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Erste mal und nie mer komische geruch zimmer und klein zimmer und fernseher hat nicht funktionirt lieft hat nicht also nicht zu frieden
2 nachten verbleven in oktober 2023
Reactie van Sultan Tughra Hotel op 29 okt 2023
Hello, we are really sorry for the problem you are experiencing. We had no information about the issue. If you had let us know, we could have helped you. We wish you a healthy day.

10/10 – Uitstekend

Arthur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great little hotel in the heart of Istanbul, all within a walking distance. Fantastic service, we even had breakfast included in the price. Room was bit smaller than expected btu all basic ameneties worked. Call the hotel direct for a better deal.
2 nachten verbleven in augustus 2023
Reactie van Emre op 28 aug 2023
Thank you for your valuable review and comments, we hope see you again, have a nice day.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely little hotel in the heart of the old town
The over-the-top opulence of the hotel is very much a matter of taste - we thought it a perfect fit for the old town! A little worn at the edges, but it's a lovely place, with very helpful and attentive staff and a massive breakfast
3 nachten verbleven in augustus 2023
Reactie van Emre op 9 aug 2023
Dear Mark, thank you for your valuable review. It was great pleasure meeting you, we hope see you again next time in Istanbul. We wish healthy days.

10/10 – Uitstekend

Jahangir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel that is also near everthing worth seeing in Istanbul. The staf is kind, and incredibly helpful. Highly recommend this place!
Reactie van Orhan op 2 aug 2023
Dear jahangir Thank you so much for veluable comment we hope to see you again between us...Best regards,Orhan.

4/10 – Matig

Hassan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place only looks good in picture, really small rooms,
1 nacht verbleven in juli 2023
Reactie van Emre op 9 aug 2023
Dear Hassan, thank you for your comments, our rooms vary according to the type of reservation, and you can see the room sizes when making a reservation. We are sorry for the problem you are experiencing.

6/10 – Redelijk

Norishige

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
部屋の大きさがロフト部分を含めた広さで、家族4人では狭く、スーツケースを広げるスペースもなかった。 調度品とかこだわりがあるが、過ごしやすい空間ではない 観光名所から徒歩圏内、近くに飲食店も多く場所はとても良い。 朝、猫、鳥、犬の鳴き声が多く、朝が遅かったり、騒音が苦手な人はあまりお勧めできない
2 nachten verbleven in juli 2023
Reactie van Emre op 9 aug 2023
Dear Norishige, Thank you for your comment. Our hotel is located in the historical Sultanahmet area. Our rooms are the same size as on the booking site. We apologize for the problem you have experienced with cat, dog and bird sounds, we will take it into account and wish you a healthy day.

10/10 – Uitstekend

Svetlana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was good experience. I feel as I am at home.every morning I had a good breakfast. At from desk guys were helpful and they gave me some good advises. Some tips. Never-never take a transportation from hotel. Only Take a yellow taxi.
3 nachten verbleven in juli 2023
Reactie van Emre op 8 jul 2023
Dear Svetlana, thank you for your excellent review, it was good pleasure meeting you. We always try to make our guests feel at home, we wish healthy days :)

10/10 – Uitstekend

Ranjani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is great and reception staff very friendly
3 nachten verbleven in juni 2023
Reactie van Mustafa op 29 jun 2023
Dear Ranjani,Thank you very much for your valuable comment, it was a great pleasure to host you and your family, we hope see you again, we wish you healthy days.

2/10 – Ontzettend slecht

SATOSHI

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
非常に不快：VeryVery BAD!!
非常に問題が多いホテルで、最悪な思いをしました。 ・ジェットバスがある為このホテルをわざわざ選んだが、壊れて使えなかった。 ・その時にホテルの従業員を呼んだが連絡しても全く来ないで何度か連絡して、やっと来たが、ちょっと見て壊れて使えないと言った。クレームを入れたがそれは私の仕事では無いと言って放置した。 ・アーリーチャックアウトで朝ご飯を用意しとくと言ったが、用意されなかった。 ・ホテル側にクレームを入れたがまともな返答が来なかった。 以上の事から非常にイスタンブール自体の印象が悪くなった。 It was a very problematic hotel and I had the worst experience. ・I chose this hotel because it has a whirlpool, but it was broken and I couldn't use it. ・At that time, I called a hotel employee, but they did not come at all. I made a complaint, but I said it wasn't my job and left it alone. ・I told them to prepare breakfast for early checkout, but it was not prepared. ・I complained to the hotel side, but a decent reply did not come. From the above things, the impression of Istanbul itself has become very bad.
1 nacht verbleven in juni 2023
Reactie van Orhan op 23 jun 2023
Dear Satoshi we are So sorry for you all the team that when we check your room it was working everthing pörfectly maybe you could not work it properly and Our team always was ready to help you So why you did denigrate the hotel we dont understhand also breakfast is starting at 8 am before 8 am you left from the hotel however Thank you for everthing we wish you healty day in your life..Best regards Sultan tughra

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed the hotel and staff very much. If you want a boutique hotel that is designed in the Turkish style, you’ll love it. Orhan was top notch and helped us around the hotel, talking about the city, and is connected throughout the city. The hotel also coordinated our round trip airport transfers.
4 nachten verbleven in mei 2023
Reactie van Mustafa op 4 jun 2023
Dear Kevin,Thank you very much for your wonderful comments, it was a pleasure for us to host you and your wife at our hotel, we hope to see you again. We wish healthy days.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
The room was so small. The front desk wanted more money. The design was not comfortable. Location was good but we will not stay there again.
1 nacht verbleven in mei 2023
Reactie van Sultan Tughra Hotel op 15 mei 2023
Dear guest even though came early to hotel that we gave you the room to you first day in the morning we gave present for you breakfast normally your room were standart we gave you for you deluxe room However Thank you for choose our hotel ...We wish you healty day..

6/10 – Redelijk

Federica

3 nachten verbleven in april 2023
Reactie van Emre op 21 mei 2023
Dear Guest, thank you for your review, have a nice day.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Çalışanlar ilgiliydi, kahvaltıda iyiydi, rezwrvasyon sırasındaki fotoğraflar yanıltıcı, oda boyutu küçük ve basık, yatak konforuda çok iyi değildi.
1 nacht verbleven in april 2023
Reactie van Emre op 17 apr 2023
Değerli yorumlarınız için teşekkür ederiz, önerilerinizi dikkate alacağız. İyi günler dileriz.

6/10 – Redelijk

Clinton, Herndon

Reisde met partner
Positief: Personeel en service
The location in Istanbul was unbeatable. Truly amazing; however, the hotel was average. It wasn’t as clean as I would have liked and it was a bit dated. Also, we were placed in the bottom section of rooms which only had a very small window, so no sunlight. Also, during the night there were kids playing until 2am which kept us awake. It was a bit frustrating. Lastly, the breakfast was good and the staff were awesome.
2 nachten verbleven in april 2023
Reactie van Emre op 14 apr 2023
Dear Clinton, Thank you for your valuable comments. As long as you stay at the hotel, your room is cleaned every day, your rooms will vary depending on the type of reservation you make, and if you share your other problems with us during your stay at the hotel, we could help you.

10/10 – Uitstekend

Shing Bun

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staffs there are nice and helpful. They helped me to book different tours and activists around Istanbul. They also helped me to arrange transportation to the airport. The room is nice and elegant. The location is quite convenient and walkable to some of the major tourist attractions in Istanbul.
Reactie van Mustafa op 15 feb 2023
Dear Shing Bun, Thank you for your wonderful comments, it was a pleasure for us to host you. Take care of yourself, we hope we meet again.

10/10 – Uitstekend

Shing Bun

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good and warm services from the staff. They helped me book different tours and events. Also, they assisted me to travel around Istanbul and the whole Turkiye. The room’s decoration is nice and elongate. The location of the hotel is quite near the plaza containing the Blue Mosque and Hagia Sophia.
Reactie van Mustafa op 15 feb 2023
Dear Shing Bun, Thank you for your wonderful comments, it was a pleasure for us to host you. Take care of yourself, we hope we meet again.

10/10 – Uitstekend

komla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was perfect about 10mins walk max from the blue mosque, topkapi palace n Hagia sofia 5mins away from Arasta Bazar. Lots of places to eat out. The rooms were very differently decorated ottoman style. The staff Emre, Orhan and Hurside were totally amazing. They were amazing, nothing was too much for them.
3 nachten verbleven in februari 2023
Reactie van Sultan Tughra Hotel op 8 feb 2023
Dear Komla thank you so much for fantastic comment for us we hope to see you again between us we wish you healty days take care..All the Best Sultan tughra hotel..

10/10 – Uitstekend

HINA, corona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was exceptionally helpful and friendly. They went above and beyond to make sure that our stay was a good one. The Buffay breakfast was a lot of fun specially, for the kids they get to order their own kind of omelette It’s a small boutique hotel with a very traditional feel. It is close to everything. I love the old style roads leading up to the hotel.
Reactie van Emre op 30 jan 2023
Dear Hina, thank you for your valuable review, it was good pleasure meeting you and your family, we hope see you again. Have a good day.

8/10 – Goed

Süleyman

Reisde met familie
Positief: Personeel en service
Görevlilerin yaklaşımı ve hizmet tam puan almalı. Sınırsız çay, kahve ikramı gerçekten hoş.Problem ise odalar resimde.goruldugu gibi ferah ve geniş değil. Klastrifobisi olamayanlar için ideal. Genel.temizlik çok iyi ama.ince temizlik zayıf. Yatak baslri in arkasina bakmayın mesela.
1 nacht verbleven in januari 2023
Reactie van Emre op 25 jan 2023
Süleyman Bey, değerli yorumlarınız için teşekkür ederiz. Siz ve ailenizi otelimizde ağırlamak bizler için oldukça iyiydi. Sağlıklı günler dileriz.

10/10 – Uitstekend

Heba

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
We loved the rooms it was clean , staff were very friendly and helpful , breakfast was really good as well , we would Definitely stay there again
3 nachten verbleven in januari 2023
Reactie van Emre op 13 jan 2023
Dear Heba, thank you for your excellent review, we hope see you again, have a good day.

10/10 – Uitstekend

Lena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr sehr freundliche Mitarbeiter, unglaublich bemüht und aufmerksam. Das Hotel hat eine super Lage und eine große Auswahl beim Frühstück. Ruhige Lage, man kann gut schlafen. Bett ist bequem, Badezimmer ist groß und schön
Reactie van Emre op 5 jan 2023
Dear Lena, thank you for your valuable review, best regards.

10/10 – Uitstekend

Nohora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the most wonderful time at the hotel. Each one in their staff were very attentive and they made me feel welcomed at the hotel. They were warm and friendly and they were always ready to assist with guidance and suggestions to visit the best sites and restaurants in town. I recommend this place highly as it is safe, it is clean, and super close to historic sites. The staff made me feel like I was part of their family.Their hospitality went above and beyond my expectations making my trip to Turkey a great and enjoyable adventure. We will definitely go back to this hotel. Sincerely Two female world travelers
Reactie van Emre op 5 jan 2023
Dear Nohora, thank you for your detailed review and your kindness throughout your stay, we wish healthy days.

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming hotel with wonderful staff
We stayed at the Sultan Tughra Hotel for 5 nights. The hotel staff are very helpful and the service is amazing. When we are back the manager Yildiz often serves us hot tea. Yildiz has done the above and beyond to help out when I need some help with the Turkish Airline. I will definitely stay in this charming, old-world mansion again. Anne
5 nachten verbleven in december 2022
Reactie van Emre op 5 jan 2023
Dear Anne, thank you for your kindness and excellent review, greetings to your family. We hope see you again, have a good day.

8/10 – Goed

Moe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Serviced by the best staff in a long while
Reactie van Emre op 26 dec 2022
Dear Moe, thank you for your excellent review, we hope see you again.

10/10 – Uitstekend

Yiqi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend
The staff on daily shift is very very friendly and welcoming, always willing to help and give advice on our travel plan. Made coffee and cake upon arrival. The rooms are geogerious though amenity a bit worn out. We really enjoyed our stay here. Highly recommend
2 nachten verbleven in december 2022
Reactie van Emre op 22 dec 2022
Dear Yiqi, thank you for your excellent review, it was good pleasure meeting you, we hope see you again, have a good day.

2/10 – Ontzettend slecht

Kaddour

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The photos on the Expedia site and Google are misleading, the rooms are so small two people struggle to fit in the room the room they gave us was underground with no windows no fresh air and the hotel had a very bad odour all around the bathroom facilities are disgusting and no employee speaks english so communication is impossible. I had booked for 4 nights and literally 5 minutes after check in had to leave the property it’s not fit to be a hotel and trying to get a refund you get sent from the hotel to Expedia and back 100 times and the hotel refuses to give the money back even though we were there for 5 minutes.Please think very carefully about wasting your money in this hotel the condition is very very poor and you will regret it.
4 nachten verbleven in december 2022
Reactie van Sultan Tughra Hotel op 13 dec 2022
Dear Kaddour, Our photos are the same on every site and exactly the same as the photos when you arrive at the hotel. All our rooms have windows and are ventilated every day. All of our employees speak English very well, this is the first time we receive such a comment from you. We don't find your comment sincere and realistic.Although we have offered you different options, you have chosen not to stay and your booking type is non-refundable, this is an expedia policy.

6/10 – Redelijk

Andrea

The room is the downstairs part of the hotel and it felt a bit cramped and claustrophobic. The small breakfast area was
1 nacht verbleven in augustus 2022
Reactie van Emre op 1 dec 2022
Our hotel is in the category of boutique hotel and has been arranged accordingly. Since you have chosen the economy room, it is a little smaller than the other rooms, our breakfast area is arranged only for our rooms. Thank you for your comment.

10/10 – Uitstekend

Samir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour Istanbul
Nous avons séjourné 3 nuits dans cet hôtel, un accueil très agréable et chaleureux la réceptionniste étai aux petits soins du début à la fin. Malheureusement la première nuit c’est mal passé pour nous car la chambre ne nous convenait pas mais la réceptionniste a su entendre que celle-ci y’en nous convenait pas et le matin même a fait le nécessaire pour nous changer de chambre et là c’était vraiment juste parfait vraiment une réception comme celle-ci est juste magnifique ils ce soucis vraiment de votre bien-être. L’emplacement est satisfaisant restaurants, cafés, bazars, mosquées, mer tout a proximité.
3 nachten verbleven in november 2022
Reactie van Emre op 23 nov 2022
Dear Séjour, thank you for your excellent review, we hope see you again, we wish healthy days.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in november 2022
Reactie van Emre op 23 nov 2022
Dear Guest, thank you for your review.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff at Sultan Tughra went above and beyond during our stay to make us feel comfortable in Istanbul. We had to check out early for our flight to Kayseri and they arranged breakfast for us at 5 am. We have never experienced such kind of service before. Thank you.
2 nachten verbleven in november 2022
Reactie van Emre op 19 nov 2022
Dear Guest, thank you for your detailed review. We are here every time for you. We hope see you again, have a good day.

10/10 – Uitstekend

Sergei

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kleines feines Hotel. Sehr nettes und zuvorkommendes hilfsbereites Personal. Perfekte Lage für eine Städtetrip in Istanbul.
2 nachten verbleven in oktober 2022
Reactie van Emre op 24 okt 2022
Dear Sergei, Thank you for your valuable comments, we are very pleased to meet you, have a good day.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2022
Reactie van Emre op 23 jan 2023
Dear Guest, thank you for your review. Have a good day.