Premier suite, 1 kingsize bed, roken, bubbelbad | Een minibar, een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Best Western Premier Karsiyaka Convention & Spa Hotel

5 out of 5
Best Western Premier Karsiyaka Convention & Spa Hotel
Anadolu Cad No:695 Karsiyaka, Izmir

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 117 van 289 beoordelingen" "
Gastenscore: 8 - Goed. 94 van 289 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 289 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 289 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 289 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

6,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Nasuh

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Parkeren was goed geregeld. Kamer stinkt naar sigaretten rook ondanks je een rookvrij kamer hebt geboekt. Het zou fijn zijn als er continue frisse lucht is bijvoorbeeld parfum.
3 nachten verbleven in april 2023

4/10 – Matig

Naser

4 nachten verbleven in juni 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 29 jun 2022
Dear Naser, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As there is no comments about your survey, we kindly ask you to share your experience with our email adress. Best Regards,

2/10 – Ontzettend slecht

Sener

1 nacht verbleven in augustus 2021

10/10 – Uitstekend

wiru

5 nachten verbleven in februari 2024

10/10 – Uitstekend

Gunes

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Necati

Zakenreiziger
5 nachten verbleven in november 2023

8/10 – Goed

Bilge

Otel güzel de bu seviyedeki bir otelde yastık seçimi yapılamaması , özellikle ortopedik yastık yok denmesi pek hoş değildi
2 nachten verbleven in november 2023

6/10 – Redelijk

Amanda

1 nacht verbleven in november 2023

8/10 – Goed

Esma

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Ali Fatih

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Ses izolasyonu odalar arasında çok zayıf olduğu için gürültü fazlaydı.
1 nacht verbleven in oktober 2023

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

8/10 – Goed

RESIT ENDER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

erdem mustafa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Evrim

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in augustus 2023

8/10 – Goed

Alper

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

8/10 – Goed

Nazli

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

10/10 – Uitstekend

refik

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Engin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Yusuf

1 nacht verbleven in mei 2023

8/10 – Goed

Parinaz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and helpful staff. I had a standard room and these rooms are pretty small. Wi-Fi didn’t work properly. I guess tv was on satellite tv and didn’t work. They tried to fix it but still no luck.
1 nacht verbleven in april 2023

10/10 – Uitstekend

ümit

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tavsiye edilir
Otelin konumu çok iyi mavisehirin hemen arkasıda Anadolu caddesi üzerinde , odalar her gün düzenli bir şekilde temizliyor hijyen problemi yok odaların geliştiği gayet yeterli aile için uygun bir otel
1 nacht verbleven in april 2023

6/10 – Redelijk

BAHADIR

1 nacht verbleven in april 2023

6/10 – Redelijk

Huseyin

Reisde met familie
2 nachten verbleven in april 2023

8/10 – Goed

Farid

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2023

6/10 – Redelijk

Amin

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hotel was OK. Staff were good but you needed to request many times for whatever you needed.
Reactie van BW Premier Karşıyaka Convention&Spa Hotel Mng. op 4 apr 2023
Hello Amin,First of all, thank you for choosing us. Your evaluations are very important to us. We have taken the necessary notes and necessary training will be given to improve ourselves.Best Regards

6/10 – Redelijk

Munibe

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2023

8/10 – Goed

Sasan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
If you are looking for a hotel with a suitable standard in KarshiYaka area in Azmir, I recommend you
7 nachten verbleven in februari 2023
Reactie van BWP Karsiyaka Convention & SPA Management op 4 apr 2023
Dear Sasan,Thank you for completing the Expedie survey regarding your recent stay at our property. We hope you will come back and see us again soon.

8/10 – Goed

Bassel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not bad
1 nacht verbleven in februari 2023
Reactie van BWP Karsiyaka Convention & SPA Management op 4 apr 2023
Dear Bassel,Thank you for completing the Expedia survey regarding your recent stay at our property. We hope you will come back and see us again soon.

4/10 – Matig

Gözde

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Hayal kırıklığına uğradık
Hayal kırıklığına uğradık! Mis gibi uyumayı beklerken korkunç derecede rahatsız ve sert yataklar sebebiyle bel ve sırt ağrısıyla uyandık. Sigara içilmeyen bir odada kalmamıza rağmen diğer odalarda içilen sigaranın kokusu bizim odamıza doluyordu. Bu nasıl oluyor? Ses yalıtımı çok kötü, diğer odalarda çekilen sifonlar, yapılan duşların sesini tamamen odada duyuyorsunuz. Şikayetlerimizi lobide anlattığımız halde hiçbir indirim veya başka bir telafi önerisi yapılmadı. Bedavacı değiliz ancak iyi bir ücret ödeyip kaldığımız otelde en azından bunu beklerdik.
1 nacht verbleven in februari 2023
Reactie van BW Premier Karşıyaka Convention&Spa Hotel Yönetimi op 4 apr 2023
Gözde Hanım merhaba,Yaşadığınız olumsuz tecrübeyi üzüntüyle karşıladık. Otelimizde kullanılan yataklarımız Yatsan marka olup, standartlara uygundur. Diğer konular ile ilgili gerekli araştırmaları yaptığımızı bilmenizi isteriz.Memnuniyetiniz bizim için önemlidir; bu nedenle, yazılı olarak verdiğiniz geri bildirimleri gelecekte misafirlerimize daha iyi bir konaklama deneyimi sunmamızı sağlayacak geliştirmelerin uygulanmasında kullanacağız.Saygılarımızla.

10/10 – Uitstekend

Stefano

1 nacht verbleven in december 2022

8/10 – Goed

Imdat

1 nacht verbleven in november 2022

8/10 – Goed

Natalia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

8/10 – Goed

Kerem

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A nice place if you need to stay fairly close to Menemen. Non smoking rooms may not be available on the quite side. Your room may face the noisy road. Rooms are aoundproof, but if you need to open the window, it will be a problem. Self parking available. 194 TL is too expensive for a hotel guest.
1 nacht verbleven in oktober 2022

8/10 – Goed

EMRE

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Ayça Tansu

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Jose

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On the sixth floor where I stayed, the shower does not drain and if one person takes bath, the next person in a pool of dirty water to take bath... No solution --all the rooms have the same problem... No ironing board / you need a taxi or car to even step out of the hotel.. The blinds between the toilet and bedroom is basically a peep show kind. My son complained that he could see the profile of the person who takes bath.. Food is very expensive and the surrounding area is so noisy I will not recommend this to others.
1 nacht verbleven in september 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 6 okt 2022
Dear Jose,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our ironing service is available in the rooms upon request and there are taxis coming to our hotel upon requests as well. Due to the architectural design, the glass between the bathroom and the room can be opened and closed with jalousie . Your business is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards,

10/10 – Uitstekend

Mahmut

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
einfach perfekt
Das Hotelpersonal ist sehr höflich und freundlich. Ich hatte die Gelegenheit, mit einigen von ihnen zu plaudern. Besonders Basri abi hat sich um uns gekümmert. Das Frühstück war abwechslungsreich und lecker. Ich fühlte mich wie zu Hause. Wir danken an jeden einzelnen von euch.
8 nachten verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

10/10 – Uitstekend

Deniz

1 nacht verbleven in september 2022

6/10 – Redelijk

Melek

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Norma

6 nachten verbleven in augustus 2022

10/10 – Uitstekend

KANAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022

4/10 – Matig

Abdüssamet

Zakenreiziger
Positief: Netheid, comfort kamer
Only bed is comfy
Only One personnel at check-in with extremely long waiting time. Likewise, check out was also very slow. There is a very small fitness center hidden in a vault, with no proper fitness equipment. Parking is problematic with all cars irregularly parked. Also too much traffic around hotel.
2 nachten verbleven in augustus 2022

8/10 – Goed

Mehdi

Reisde met partner
Positief: Netheid, personeel en service
Proximity to shopping malls and public transportation. Great Breakfast.
10 nachten verbleven in juli 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 15 aug 2022
Dear Mehdi, Thank you for comment regarding your recent stay at our property. We are grateful for your comments on our location and breakfast. We hope you will come back and see us again soon. Best Regards,

4/10 – Matig

Netsanet

2 nachten verbleven in augustus 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 15 aug 2022
Dear Netsanet, On behalf of our entire team, we would like to apologize for not exceeding your expectations. We have sent you an email to kindly ask for additional information about your stay. Looking forward for your reply. Best Regards,

8/10 – Goed

Ayhan

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great staff! Excellent maid!!!! Good food. Nothing near hotel! Sitting on 6 lane highway! 2 blocks from Izban Filthy carpets in room! Badly needed deep cleaning!
18 nachten verbleven in juli 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 13 aug 2022
Dear Ayhan, On behalf of our entire team, we would like to apologize for not exceeding your expectations about our deep cleanning program and thank you for your comments on our staff. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards,

10/10 – Uitstekend

Murad

5 nachten verbleven in juli 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 13 aug 2022
Dear Murad, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards,

10/10 – Uitstekend

Yasin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 13 aug 2022
Dear Yasin, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2022
Reactie van BWP Karsiyaka Convention & SPA Management op 13 aug 2022
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards,