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Beoordelingen van Izmir Ontur Hotel - Boutique Class

4 out of 5
Izmir Ontur Hotel - Boutique Class
Gazi Bulvari No:130 Çankaya, Izmir, Izmir

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 70 van 163 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 163 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 163 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 163 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 163 beoordelingen" "

8,4/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Imad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel!
Heel goed! Mooi en net hotel vooral de prijs kwaliteit verhouding is heel goed!

8/10 – Goed

Regina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
5 nachten verbleven in april 2024

2/10 – Ontzettend slecht

AKIN, ISTANBUL

3 nachten verbleven in maart 2024

4/10 – Matig

Arash

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had to cut my trip short because they did not tell us there is a building site next door and the sound and dust was terrible. They refused to even give a refund and instead of staying the full week I stayed only few days and left. There was towels placed in front of the main entrance there is no way to take your luggage up the main stairs if your handicapped.
6 nachten verbleven in maart 2024
Reactie van Author op 16 apr 2024
Dear Arash Handami,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.We are sorry for your negative experience about our hotel.We look forward to welcoming you to our hotel again for a better stay.We hope you will always see Ontur Hotel as your 'home in Izmir'.Best Regards.Guest Relations

8/10 – Goed

Gizem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024
Reactie van Guest Relations op 4 apr 2024
Dear Gizem,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.Thank you for your rating indicating that you are satisfied with our hotel.We hope you will always see Ontur Hotel as your 'home in Izmir', We will be very pleased to welcome you again in our hotel.Best Regards.

6/10 – Redelijk

MOHAMMAD

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
They posted pictures for the standard room that shows that you can choose between 1 double bed or 2 twin beds so i booked 2 twin beds when i arrived they told me that they have only double bed room available, after arguing more than 40 minutes the staff accepted to call the manager , the manager upgrade the room from from standard to suit it was nice action from him but we argued too much until we took this result!
1 nacht verbleven in maart 2024
Reactie van Guest Relations op 24 mrt 2024
Dear Guest,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.We are sorry for the experience you have had with our hotel. We hope you will always see Ontur Hotel as your 'home in Izmir', We will be very pleased to welcome you again in our hotel. Best Regards.

8/10 – Goed

Ergün

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Relations op 6 feb 2024
Merhaba Ergün Bey,Ontur Otelleri, hem Kalite anlayışı hem de Misafir Odaklı servis ve hizmet standartları ile bugüne kadar % 100 Misafir memnuniyetini hedefleyerek çalışmıştır. O sebeple sizlerin görüşleri bizim için çok değerlidir.Otelimizden memnun kaldığınızı belirten değerlendirme ve yorumlarınız için teşekkür ederiz.Ontur Otel’i her zaman ‘İzmir de ki eviniz’ olarak görmeniz dileğiyle, Sizleri tekrar otelimizde ağırlamaktan çok memnun olacağız.Saygılarımızla.

10/10 – Uitstekend

Seda Sultan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes und zentrales Hotel
5 nachten verbleven in januari 2024
Reactie van Guest Relations op 6 feb 2024
Liebe Seda Sultan,Ontur Hotels hat sich zum Ziel gesetzt, 100%ige Gästezufriedenheit zu erreichen, und zwar sowohl durch Qualitätsverständnis als auch durch gästeorientierte Service- und Dienstleistungsstandards. Aus diesem Grund sind Ihre Meinungen für uns sehr wertvoll.Wir danken Ihnen für Ihre Bewertung und Ihre Kommentare, die zeigen, dass Sie mit unserem Hotel zufrieden sind.Wir hoffen, dass Sie Ontur Otel immer als Ihr "Zuhause in Izmir" sehen werden, Wir würden uns sehr freuen, Sie wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen.

10/10 – Uitstekend

Bunyamin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Relations op 2 feb 2024
Dear Guest,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.Thank you for your rating indicating that you are satisfied with our hotel.We hope you will always see Ontur Hotel as your 'home in Izmir', We will be very pleased to welcome you again in our hotel.Best Regards.

6/10 – Redelijk

Serkan

Reisde met familie
Positief: Netheid, voorzieningen
Große komfortable Zimmer. Direkte Lage zum Messegelände. Gute Einkaufsmöglichkeiten. 3 einzelne Schlaufplätze. Fenster nicht ganz dicht. Etwas laut in der Nacht. Zimmerfenster unducht.
1 nacht verbleven in januari 2024
Reactie van Guest Relations op 9 jan 2024
Dear Guest,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.Thank you for your points and comments indicating that you are generally satisfied with our hotel. We have noted your comments about our windows. We hope you will always see Ontur Hotel as your 'home in Izmir', We will be very pleased to welcome you again in our hotel.Best Regards.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
Ana yoldan gelen gürültü hariç gayet güzeldi
1 nacht verbleven in januari 2024
Reactie van Author op 3 jan 2024
Sayın İdris Özdemir,Ontur Otelleri , hem Kalite anlayışı hem de Misafir Odaklı servis ve hizmet standartları ile bugüne kadar % 100 Misafir memnuniyetini hedefleyerek çalışmıştır. O sebeple sizlerin görüşleriniz bizim için çok değerlidir.Şehir oteli olduğumuz için bazı odalarımız ses almaktadır. Lütfen bir sonraki konaklamanızda sessiz bir oda rica ederseniz müsaitlik durumuna göre size yardımcı olabiliriz. Ontur Otel i her zaman ‘İzmir de ki eviniz’ olarak görmeniz dileğiyle, Sizleri tekrar otelimizde ağırlamaktan çok memnun olacağımızı belirtiriz.Saygılarımızla.

10/10 – Uitstekend

Ömer gökberk

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Guest Relations op 6 dec 2023
Ontur Otelleri, hem Kalite anlayışı hem de Misafir Odaklı servis ve hizmet standartları ile bugüne kadar % 100 Misafir memnuniyetini hedefleyerek çalışmıştır. O sebeple sizlerin görüşleri bizim için çok değerlidir.Otelimizden memnun kaldığınızı belirten puanlamanız için teşekkür ederiz.Ontur Otel i her zaman ‘İzmir de ki eviniz’ olarak görmeniz dileğiyle, Sizleri tekrar otelimizde ağırlamaktan çok memnun olacağız.Saygılarımızla.

10/10 – Uitstekend

Abdullah Ali

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super
2 nachten verbleven in november 2023
Reactie van Guest Relations op 28 nov 2023
Ontur Otelleri, hem Kalite anlayışı hem de Misafir Odaklı servis ve hizmet standartları ile bugüne kadar % 100 Misafir memnuniyetini hedefleyerek çalışmıştır. O sebeple sizlerin görüşleri bizim için çok değerlidir. Olumlu geri dönüşünüz için teşekkür ederiz. Sizi tekrar otelimizde ağırlamaktan çok memnun olacağımızı belirtiriz.İyi Günler Dileriz.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Teşekkürler
Temiz bir otel Pırlanta gibi personel...(Dışarıdan gelen gürültü olmasa iyi olurdu ama...)
1 nacht verbleven in november 2023
Reactie van Guest Relations op 12 nov 2023
Değerli MisafirimizOtelimizden memnun kalmanıza sevindim.Değerli yorumunuz için teşekkür ederim.Şehir oteli olduğumuz için yol kısmından gürültü gelmektedir bunu için gerekli önlemler alınacaktır.Bir sonraki konaklamanızda sizi daha iyi ağırlayacağımıza eminim.Tekrar görüşmek üzere.

2/10 – Ontzettend slecht

Hakan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a bit different from the professional pictures. Some staff were very caring but others not. The hotel organizers were loud at the breakfast place, which is a no go ! They should do their business in an office not at a breakfast place! I wanted to extend 2 nights more but they said it’s fully booked but when I was checking out they extended for a local! Very unfair! I called the manager and complained! Couldn’t like the environment either.
3 nachten verbleven in november 2023
Reactie van Guest Relations op 9 nov 2023
Dear guest, I am sorry for the negative experience you have had. We will host you better in your next stay. See you again.Best Regards.

2/10 – Ontzettend slecht

Erdi

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Otopark var yaziyor olmasina ragmen,otopark icin ucret talep edildi. ilk defa boyle bir seye sahit oluyorum
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Geri bildiriminiz için teşekkür ederim.Şehir Oteli olduğumuz için park yeri genel olarak maalesef ücretli olmaktadır.Sitede açıklama kısmında ücretli olduğu belirtilmektedir.Aracınız anlaşmalı otoparkımıza vale hizmeti ile bırakılmaktadır.Sizi tekrar ağırlamak isterim.Tekrar görüşmek üzere.

10/10 – Uitstekend

Hakan

1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

10/10 – Uitstekend

Philip

Positief: Personeel en service
2 nachten verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Dear Guest Thank you for your rating indicating that you are satisfied with our hotel. We would be honoured to welcome you again.Best Regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

6/10 – Redelijk

Leonardo

4 nachten verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Dear Guest Thank you for your rating indicating that you are satisfied with our hotel. We would be honoured to welcome you again.Best Regards.

10/10 – Uitstekend

Elshad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location and the hotel itself is perfect - I would definitely recommend it to people. It is also close to Airport Shuttle Bus pick up location - so if you need this, you should book this hotel area. Staff was all friendly. I am glad I booked through Expedia - because booking through the hotel directly would be 30 percent more expensive :)
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Dear Guest, thank you for your comments about the location and transportation of our hotel.I am glad that you are satisfied with our staff. Thanks to technology, it is always possible to stay at affordable prices.we will be honoured to welcome you again.Best Regards.

10/10 – Uitstekend

SERDAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

10/10 – Uitstekend

HAKAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

10/10 – Uitstekend

Yigit can

1 nacht verbleven in september 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

8/10 – Goed

Aliye Hanzade

1 nacht verbleven in september 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

8/10 – Goed

Hasgül

1 nacht verbleven in september 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

10/10 – Uitstekend

Kardelen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Guest Relations op 9 nov 2023
Değerli Misafirimiz Otelimizden memnun kaldığınızı belirten puanınız için teşekkür ederiz.Sizi tekrar ağırlamaktan mutluluk duyarız.

10/10 – Uitstekend

Muhamamad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Roy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was more than perfect. Everything was super good, great breakfast, spacious room, very clean, and all the staff were so friendly and helpful. Will sure come back again. Highly recommended
1 nacht verbleven in september 2023

10/10 – Uitstekend

SEVGI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Mariame

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent séjour
Fantastique séjour dans cet hotel, très bien placé, les chambres sont grandes et la salle de bain est spacieuse. Le petit déjeuner est excellent. La piscine est très bien et il n’y avait pas beaucoup de monde.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Neyha

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Smell of smoke
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Leyla

6 nachten verbleven in juli 2023

10/10 – Uitstekend

Simgenur

1 nacht verbleven in juli 2023

8/10 – Goed

Mathieu

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel good, well placed, good. To be noted: We booked a day trip though the hotel to visit Ephesus with a guide. The visit was good, but the guide made 3 stops to visit boutiques which provided him kickbacks: a leather shop (very expensive), a carpet shop (very expensive) and a local small product shops (very expensive also). In the last shop we bought very expensive sweet rolls and suncream. The suncream was not working properly and we realized back home that the sweet rolls were hosting a bunch of worms...worst purchases ever.

6/10 – Redelijk

ASLI

1 nacht verbleven in juni 2023

8/10 – Goed

SAKURAKO

2 nachten verbleven in juni 2023

4/10 – Matig

Irma

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very dissatisfied
The towels very old with hold and no vacuum in the room they don’t refill coffee and don’t clean the cups
3 nachten verbleven in mei 2023

8/10 – Goed

Lina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nous avons passés 2 nuits dans cette hôtel. La chambre était propre,fonctionnel et assez grande. Le petit déjeuner varié. L’hôtel est bien situé. Seul bémol les voisins étaient bruyants A savoir : la qualité du Wi-Fi n’est pas terrible dans la chambre.
2 nachten verbleven in mei 2023

8/10 – Goed

Özge

1 nacht verbleven in mei 2023

6/10 – Redelijk

Rumeysa

2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Leo

3 nachten verbleven in april 2023

10/10 – Uitstekend

Evren

4 nachten verbleven in april 2023

10/10 – Uitstekend

Menekse, Bürstadt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Preis-Leistungsverhälntis war sehr gut. Einrichtung, Lage, Personal und Serive war sehr gut. Das Frühstück hat uns nicht so gut gefallen. Die Auswahl war sehr begrenzt.
2 nachten verbleven in april 2023

8/10 – Goed

BHVINDER SINGH

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023

6/10 – Redelijk

AYNUR

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Otopark konusu facia
Otoparkı yok. Ucretli ve 200 metre uzakta bir yere yonlendiriyorlar. Kesinlikle ne haliniz varsa görün modundalar.
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Suleyman

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
4 nachten verbleven in december 2022