Receptie
Beschikbaarheid controleren

Beoordelingen van Baymont by Wyndham Jackson

2.5 out of 5
Baymont by Wyndham Jackson
465 Vann Dr, Jackson, TN

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 255 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 195 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 137 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 137 van 1006 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

6,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dawn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable, affordable, clean. No issues
2 nachten verbleven in april 2024
Reactie van Customer Care op 2 mei 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

10/10 – Uitstekend

Tavaris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the bed were nice for me and my wife room wear clean
2 nachten verbleven in april 2024
Reactie van Customer Care op 2 mei 2024
Thank you for taking the time to submit a review of your most recent stay at our hotel. We are happy to hear that your experience was mostly positive. We hope to provide you lodging services again in the future. Have a great day!

6/10 – Redelijk

Steven M

Reisde met partner
Positief: Netheid
It was ok
1 nacht verbleven in april 2024

8/10 – Goed

Christina

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Everything was okay. Besides one of the beds had a bad dip in it. And they knew about it.
1 nacht verbleven in maart 2024

4/10 – Matig

Stephan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We chose this property based on it advertising an indoor pool, and the rooms had jacuzzis. They kept the pool closed for the entire duration of our trip without explanation despite multiple attempts to find out why. The jacuzzi was much to small as well. The room we were in was supposed to be their best available but it was musky with the feel of a shady local. There were no elevators and the wooden stairways seemed a bit flimsy as they wobbled while climbing them. Do not stay here unless you absolutely must.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Chris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cleanest of housekeeping facilities
2 nachten verbleven in april 2024

10/10 – Uitstekend

Zaderrius

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Stian

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Called to verify the hotel has a pool before booking. When we arrived 10 minutes later, the pool had been closed for maintenance for the past 3 days. Hallways smelled highly of smoke and stairwells smelled very bad too. Breakfast does not get refilled an hour before it ends and was very limited. TV was incredibly slow with many blank channels and no guide to figure out what channels you could use. No elevator. Luggage carts were hidden in a stairwell halfway down a hallway, nowhere near the front desk.
1 nacht verbleven in april 2024

8/10 – Goed

Sebastian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had everything we needed for our 1 night stay. Clean, safe, off the highway.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Heather, Weatherford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area was very nice and clean. The breakfast was great and the rooms were clean and comfortable. Will stay again when traveling.
1 nacht verbleven in maart 2024
Reactie van Customer Care op 5 apr 2024
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive and will return again. We look forward to hosting you again soon! Have a wonderful day!

10/10 – Uitstekend

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in the perfect location if you looking for food options and Walmart is like a mile away. Fast friendly service was a plus. Every staff member spoke and said have a good day which is rare nowadays.
2 nachten verbleven in maart 2024
Reactie van Customer Care op 5 apr 2024
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive. We look forward to hosting you again soon! Have a wonderful day!

10/10 – Uitstekend

Ariana Faith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care op 5 apr 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. Have a wonderful day!

6/10 – Redelijk

Regina

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Decent sized pool. Rooms were dirty. Our party had 3 rooms. One had used dental picks on the night stand. Another had candy wrappers and some black plastic things on the floor. Those seem like pretty basic things when cleaning rooms so I don’t want to think about what was missed that we didn’t see. Killed a few spiders in the bathrooms.
1 nacht verbleven in maart 2024
Reactie van Customer Care op 28 mrt 2024
We are sorry that your experience during your stay was less than perfect. Your concerns have been escalated to management for review. We will make a complete inquiry into housekeeping for the problems you listed. I hope you give our property the chance to correct the mistakes we made during your stay and you choose our hotel again. Have a blessed day!

4/10 – Matig

Keith

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Care op 5 apr 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are sorry that your stay was less than the perfect experience you expected. We will review the details of your stay and make changes to improve our service to the next guest. Have a wonderful day!

8/10 – Goed

Jason

Reisde met partner, Reisde met familie
This property was under renovation and just smelled bad
1 nacht verbleven in maart 2024
Reactie van Customer Care op 28 mrt 2024
We are sorry that your experience was less than perfect during your stay. Yes, our property is under renovations. We want a more updated look and relaxed feel for our guests. During our renovations, it does tend to make things extra messy. We are working hard to complete the renovations soon and hope you choose our hotel again soon.

10/10 – Uitstekend

Zebulun

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mike at the front desk was very helpful and nice ! Will definitely stay again ! Met the day shift staff upon leaving and they were great also ! So many mixed reviews but I was expecting the worse and it wasn’t bad at all !
2 nachten verbleven in maart 2024
Reactie van Customer Care op 5 apr 2024
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. The staff was happy to hear that you enjoyed their service, and Mike said thank you for the kind comment. Have a wonderful day!

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service
The house keeping staff was very loud.
1 nacht verbleven in maart 2024

8/10 – Goed

Ashley

Reisde met partner
Positief: Personeel en service
The room was nice. One of the reason we picked this location is the pool. Was very bummed that we went to the local store to get bathing suits and get back and the pool was closed for maintenance and was closed the rest of our trip. I understand things happen but was very bummed
3 nachten verbleven in februari 2024
Reactie van Customer Care op 28 feb 2024
We are sorry that your stay was less than perfect due to pool maintenance, and we appreciate you understanding that sometimes issues arise without notice. We address all issues immediately and it was determined to close the pool for guest safety. Our pool is reopened, and hopefully your next stay with us will have the pool fully operational during your stay. Thank you for choosing us, and we look forward to providing that perfect experience the next stay,

8/10 – Goed

Charles

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Peter James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed the stay, staff very pleasant & accommodating!
6 nachten verbleven in januari 2024

6/10 – Redelijk

James

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Checking in the lady was very nice but the computer was giving her trouble. Room key did not work on the side door had to walk around to other door. Room was nice but very crowded. Bathroom is tiny. Tv cable was not very good. Got up the next day and the free breakfast was a joke out of everything and they said they were going to restock but there was not even enough for everyone to get something ( 4 adults and 3 kids). Going back to the room I walked by the front desk and said hi to the man behind it and he did not even acknowledge me. I would not stay here again. But it is a great location
1 nacht verbleven in februari 2024

8/10 – Goed

Maranda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The staff members were all polite and the hotel was very clean for an older building. As we pulled up we were a little hesitant, but we were pleasantly surprised once inside.
1 nacht verbleven in februari 2024

4/10 – Matig

Cindy

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
For the price of this room, you would have expected something more period it was very small and cramped. The noise level was unbelievable very old motel. That has just had a slap of paint put on It. You could tell that someone had kicked in the door in the room that we were in. It was actually kind of frightening to be in there by yourself. Staff was friendly enough but gave off. A very weird vibe or couldn't speak English very well. Breakfast was not as advertised just disappointed. I guess is what I need to say disappointed
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Callie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved my room!! Balcony over the pool, jacuzzi tub in the room and plenty of space! I loved the blackout curtains and the privacy!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Callie

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is really nice, the rooms are spacious, great beds, decent showers and amazing staff!! Mike is the best!!
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Mondreyon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience to the interstate and the staff was friendly and helpful
3 nachten verbleven in januari 2024

6/10 – Redelijk

Patrick

Positief: Netheid, personeel en service en comfort kamer
Ok place to stay
My stay was ok, just that the guy in room next to me was loud half the night and also was smoking weed in his room. That nasty smell lingered over to my room which was 118.
1 nacht verbleven in januari 2024

4/10 – Matig

William

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
OK but does not live up to expected standards
This hotel was OK. Not great, not terrible. It was clean teh rooms were a bait run down but not bad. The breakfast was reasonably good, if limited. Our biggest complaint about the hotel was the terrible WiFi service. The signal was strong but the actual internet access was horrible. The internet access would be available for a couple of minutes then would drop out for 30 - 40 minutes then would be back for a couple of minutes more. Of course, every time it dropped and came back, you had to log in again. Very disappointing! We would not stay here again.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Linda

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
You could hear noise from other rooms and upstairs all night. Other than that everything was good. I would recommend it but not for a long time stay.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sonya

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mondreyon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

KAYANN

Reisde met familie
Positief: Personeel en service, voorzieningen
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nana

Reisde met familie
Positief: Netheid, personeel en service
Excellent front desk staff, accommodating
1 nacht verbleven in januari 2024

8/10 – Goed

Brent

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Vinh

1 nacht verbleven in december 2023

8/10 – Goed

Chris

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Peggiesue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Danaviea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort
It was a great stay even if it was 1 night it was the perfect home away from home. The room was clean and so was everything else in the room. I really liked the warm pool but my only complaint was the fact my king turned into a queen but nonetheless still a great stay. I will say the doors need to be easier to close, I left my hotel room and found the door needed an extra pull to be shut.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Peggy, Knoxville

1 nacht verbleven in januari 2024

8/10 – Goed

Chris

Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Rose lyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Feel safe and Cleanliness is always on top for me. We will stay again here for our next trip!
1 nacht verbleven in januari 2024

8/10 – Goed

Zakary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Michelle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
When I went to check in the check in area smelled like weed! The hall ways smelled like weed. The room was clean and didn't smell. At 4 o'clock in the morning a fire alarm went off and we were all evacuated and had to get up early to drive ( not the company's fault but ppl need to be smarter!). Finally ,breakfast was a disappointment.
1 nacht verbleven in december 2023

6/10 – Redelijk

Amber

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Pool water was very dirty and cloudy. Algae sediment on bottom of pool. There were 2 dirty wash cloths hung over the shower curtain left from the previous people.
2 nachten verbleven in december 2023
Reactie van Customer Care op 30 dec 2023
Dear Amber,Thank you for taking the time to post a review and comment on your recent stay. We are very sorry that your recent experience was less than perfect. We have made a review of your issues and are making efforts to correct the areas to bring them into compliance with our standards of cleanliness, sanitation, and guest experience. We hope that this most recent stay does not discourage you from staying at our hotel or another Wyndham property again.Thank you again for taking time to review us. Have a great new year!

2/10 – Ontzettend slecht

Teicher LaLanne

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The office desk, light, chair, & bathroom shower were broken.
2 nachten verbleven in december 2023

6/10 – Redelijk

Dustin

Reisde met familie
Positief: Netheid, comfort kamer
Breakfast was very disappointing. They only served cereal, yogurt and muffins. They had a waffle machine and hot door warmer sitting on the counter, but didn’t use them.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jesse, Gore Springs

1 nacht verbleven in december 2023

8/10 – Goed

phyllis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room
1 nacht verbleven in december 2023
Reactie van Customer Care op 24 dec 2023
Thank you for taking the time to submit a review and comment on your recent experience during your stay at Baymont by Wyndham - Jackson. Every review helps our staff become better providers of a positive experience for future guests. We hope to have you stay with us again! Happy holidays!

8/10 – Goed

phyllis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023