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Beoordelingen van OYO Hotel Jackson Fairgrounds I-55

2 out of 5
OYO Hotel Jackson Fairgrounds I-55
390 Greymont Street, Jackson, MS

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 55 van 262 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 262 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 262 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 95 van 262 beoordelingen" "

5,4/10

Netheid

6,0/10

Personeel en service

5,0/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Longhai

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Service so so so bad. Special the receipt night shift.
2 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

Kristin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unsafe!!!!!
The man in the office was rude. He just said,”driver’s license” and threw a form and key card through the window slot to us. The grounds looked unsafe and litter was everywhere. The room door lock was broken and the chain ripped off. The drawer was missing in the dresser and the room was very dirty, including cigarette burns in the bedding. We immediately went down to ask about it, but before we said anything the guy just yelled, “Give me the key back”. I guess he knew how bad it was. Tried to ask for a refund since it was so unsafe there, but he refused and hotels.com was not able to refund me. Stay away!
1 nacht verbleven in december 2021
Reactie van Jacob op 6 jan 2022
Hi Kristin. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jacob

4/10 – Matig

Cynda

Reisde met huisdieren
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I know you "get what you pay for" with hotels, but this was more like a fraternity house than a hotel. It didn't have the basics - like a small coffee pot or a toilet paper holder (is that even an amenity?). It had holes in the wall, open/bent vent and fan openings, a dirty microwave, missing switches on the lamp, and non-working smoke detectors. The staff was friendly, but I'm not sure they know how to actually clean a room. There were streaks on the bathroom faucets, and the tub was gross. I'd avoid this property and try one of the other places nearby.
1 nacht verbleven in december 2021
Reactie van Jane op 21 dec 2021
Sorry for the hassle you faced, Cynda! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 – Matig

tonya

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely rude check in
The man that checked me in was extremely rude to me. When i asked for a downstairs room because i cannot take stairs, he threw a huge cussing fit and flipped out. He changed my room and tgen gave me a key card that didn't work. He also wouldn't tell me if the room he gave me was non-smoking, which was required. The room didn't have a chain or any safety locks on the door.
1 nacht verbleven in december 2021
Reactie van Amina op 14 dec 2021
Sincere apologies, Tonya! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!

10/10 – Uitstekend

Jimmy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great Motel and the price was excellent
1 nacht verbleven in december 2021
Reactie van Clark op 12 dec 2021
Thank you for rating us highly, Jimmy, We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Clark

10/10 – Uitstekend

Keisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think the man that was there for being very nice I will come
1 nacht verbleven in november 2021
Reactie van Cheshta op 2 dec 2021
Hi, Keisha! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

2/10 – Ontzettend slecht

Eira

Reisde met familie
Negatief: Personeel en service
I was to arrive from Ga prior to midnight(which is the cut-off for check-in), but since it was so late we decided to email the hotel letting them know we would send our daughter, who’s in college there in Jackson, Ms, to check in for us & get our keys so we didn’t have to when we got there. Roughly 10:30pm I missed a call from the guy working at the OYO, so since I was driving I had my husband call back only to have the gentleman say that he had sold our room. He did so because my daughter, who did not make the reservation, decided it was unsuitable & did not check-in upon her arrival but once she saw the property got back in her car & left. To make matters worse they then charge my card anyway for no-show!! Would never recommend to anyone because of this type of shady management. Even if my daughter didn’t get the keys we got there at 11pm & would have checked in had he not sold our room from under us & not call us while she was there to ask what WE wanted to do since we had the reservations. SHAME ON YOU OYO!!!!!!
2 nachten verbleven in november 2021
Reactie van Ammy op 29 nov 2021
Apologies for the problems you had faced, Eira! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 – Ontzettend slecht

Benjamin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Charisma

1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Rubariza

Negatief: Netheid
1 nacht verbleven in november 2021
Reactie van Cheshta op 22 nov 2021
Hi, Rubariza! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

2/10 – Ontzettend slecht

kenyascicus

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff rude! Non safe, should be closed down !
1 nacht verbleven in november 2021
Reactie van Thomas op 11 nov 2021
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Thomas

8/10 – Goed

Jessica

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine by Me
My room was clean, everything worked. Well worth the price. I was just looking for a nice place to lay my head, and that is what I got.
2 nachten verbleven in oktober 2021
Reactie van Jane op 26 okt 2021
Thanks for such a lovely review, Jessica! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!

8/10 – Goed

Jeffrey

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Elevator worked. Room not finished.
1 nacht verbleven in oktober 2021
Reactie van Cheshta op 26 okt 2021
Hi, Jeffrey! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

10/10 – Uitstekend

Sharon

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
14 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Karl

2 nachten verbleven in oktober 2021

8/10 – Goed

Christa

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Jane op 20 okt 2021
Hi, Christa! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

10/10 – Uitstekend

Sandra

13 nachten verbleven in oktober 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Comfort kamer
The Stay was ok
People who work there are very nice and helpful. The beds are very stiff and uncomfortable and the bathroom wasn't that clean. The door is busted up like someone tried to break in recently.
2 nachten verbleven in oktober 2021
Reactie van Jane op 12 okt 2021
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

10/10 – Uitstekend

Candace

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Oyo the best
The staff was amazing, one of the best business trips of my life. If you want a place to relax this is it
3 nachten verbleven in september 2021
Reactie van Cheshta op 11 okt 2021
Thank you for your appreciation, Candace! We hope to give you a consistent service every time. Regards, Ivy

2/10 – Ontzettend slecht

Jerry

Zakenreiziger
Negatief: Netheid
Filthy bug infested
1 nacht verbleven in oktober 2021
Reactie van Jane op 5 okt 2021
Hi, Jerry! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 – Ontzettend slecht

Leonardo

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Mark op 4 okt 2021
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Mark

8/10 – Goed

Marsha

1 nacht verbleven in september 2021
Reactie van Jane op 3 okt 2021
Hi, Marsha! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

6/10 – Redelijk

Christina

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for
My family and I evacuated to Jackson, MS due to Hurricane Ida. Make sure you bring your own cleaning supplies if staying here. The odor was terrible. It smelled like mildew. We used 2 full bottles of PineSol just to cover the odor. The flies were ridiculous. There more flies than the population of Jackson here. The staff was beyond courteous and made sure we fresh linens and towels daily. They were the best part of the stay. This place is great if you’re looking for something within a low budget. It serves its purpose.
5 nachten verbleven in september 2021
Reactie van Jane op 12 sep 2021
Sorry for the inconvenience, Christina! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!

10/10 – Uitstekend

Jerliesha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Heather

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loud noise constantly, flies in the rooms. Disgusted
3 nachten verbleven in september 2021
Reactie van Cheshta op 8 sep 2021
Hi, Heather! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 – Ontzettend slecht

Cara

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
don't do it
drug deals in parking lot. two guys flashed guns at me. totally unsafe and clean
3 nachten verbleven in september 2021
Reactie van Hannah op 7 sep 2021
Sorry for the unpleasant experience you had with us, Cara! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Hannah!

2/10 – Ontzettend slecht

Edward

3 nachten verbleven in augustus 2021
Reactie van Ammy op 17 sep 2021
Hi, Edward! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

4/10 – Matig

ray

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
not recommend
it was very clean no lie. but overall the place is horrible , walls are peeling and or broken. furniture is tore up.
3 nachten verbleven in augustus 2021
Reactie van Cheshta op 2 sep 2021
Hi, Ray! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Change
I had to change rooms due to cleanliness, health, and condition. Extended stay due to hurricane weather and paid more for a weekday.
2 nachten verbleven in augustus 2021
Reactie van Jane op 31 aug 2021
Hi, Tiffany! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They checked someone else into the room I was staying in and that person came into the room in the middle of the night. This incident could have been bad for all involved. I didn't feel safe and they didn't accommodate me for their mistake and inconvenience.
2 nachten verbleven in augustus 2021
Reactie van Jason op 18 aug 2021
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jason

8/10 – Goed

Melinda

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in augustus 2021
Reactie van Hannah op 9 aug 2021
Hi, Melinda! Thank you for the positive rating.Looking forward to your continuous love and support. Regards, Hannah!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely horrible/ the person next to me was screaming all night. Flies were everywhere. I did not sleep one bit. Dirt and dust was caked onto the furniture. I should have just slept in my car.
1 nacht verbleven in juli 2021
Reactie van Noah op 17 aug 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Have roaches bad
1 nacht verbleven in augustus 2021
Reactie van Noah op 7 aug 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

4/10 – Matig

Breanne

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad choice
For the price, we figured there would be some issues with comfort, but the service at check in was rude and unhelpful, the room smelled awful like they might allow smokers inside, and overall it was not clean enough to walk across the floor with bare feet. Glad we only stayed one night. Never again.
1 nacht verbleven in juli 2021
Reactie van Samuel op 30 jul 2021
Hi, Breanne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Samuel

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not like the property at all and the room had a mildew smell and it was black mold in the room and what made me really mad was the money was non refundable sad never in my life will I go there again the worst stay ever
1 nacht verbleven in juli 2021
Reactie van Hannah op 29 jul 2021
We are sorry to hear about your experience, Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Hannah!

4/10 – Matig

Tonya

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Never again!
The staff was friendly, allowed us to pay extra for early check in. The room however was filthy, a dead roach on the windowsill, 25 fly’s flying around the room, floors was dirty, an actual hair ball in the floor. Literally a mess!
1 nacht verbleven in juli 2021
Reactie van Jane op 28 jul 2021
Sorry for the hassle you faced, Tonya! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 – Matig

Geverifieerde reiziger

The bathroom was most definitely not clean the shower was horrible
1 nacht verbleven in juli 2021
Reactie van Cheshta op 26 jul 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Pictures of the property are much ni er than the prooerty
2 nachten verbleven in juli 2021
Reactie van Noah op 22 jul 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Noah

4/10 – Matig

Kevin

Negatief: Netheid, personeel en service
1 nacht verbleven in juli 2021
Reactie van Hannah op 21 jul 2021
Hi, Kevin! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Hannah!

2/10 – Ontzettend slecht

Nicole

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van Jane op 21 jul 2021
Hi, Nicole! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel dirty and bugs
1 nacht verbleven in juli 2021
Reactie van Noah op 19 jul 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Noah

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in juli 2021
Reactie van Cheshta op 27 jul 2021
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

2/10 – Ontzettend slecht

Anna

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We checked in late at night and couldn't find anybody at the front desk. There was no Bell or signage to let you know how to arouse someone. I tapped on the lobby glass with my phone and a man came running from the back dropping f-bombs on me. He went through an expliciive laced tirade about banging his glass with a phone. Could he really be ignorant enough to think I would break my phone on his one inch glass? He then checked me in with nothing else said. Very unprofessional. Should be fired
1 nacht verbleven in juli 2021
Reactie van Noah op 16 jul 2021
Hi, Anna! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Noah

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
Hotel staff rude as helll
1 nacht verbleven in juli 2021
Reactie van Leo op 14 jul 2021
Hi, we never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Noah

2/10 – Ontzettend slecht

Mitra

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty and unsafe
As soon as We walked in the room, I knew I would not stay. The smell was so bad. They put car freshener in the air vents to improve to smell. It did not work. There were stains on the sheets, walls, and lamps. There was cracks in the wall from water damage. The manager was rude and told me it didn't matter if it was dirty, he would not approve of a refund. Hotels.com gave me a credit because the property manager would not approve of the refund. there was a lot of traffic even at midnight.
1 nacht verbleven in juli 2021
Reactie van Noah op 18 jul 2021
Hi, Mitra. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Noah

8/10 – Goed

Stacy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021
Reactie van Smith op 8 jul 2021
Hi, Stacy. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Smith

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in juli 2021
Reactie van Noah op 17 jul 2021
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Noah

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area is horrible. The hotel was dirty we saw cockroaches. Do not stay in this hotel.
1 nacht verbleven in juni 2021
Reactie van Karen op 6 jul 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Karen

6/10 – Redelijk

Richard

Positief: Personeel en service
Some maintenance was needed. Water main broke in street. Not restored 'til 4 AM.
1 nacht verbleven in juli 2021
Reactie van Walter op 4 jul 2021
This is not the experience we would like you to have, Richard! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Walter

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
read reviews prior
old rooms, stained sheets and spreads, doors and walls dirty, toilet seat not bolted, refrigerator dirty, musky smell, ....
2 nachten verbleven in juni 2021
Reactie van Leo op 1 jul 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex