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Beoordelingen van Ramada by Wyndham Jackson MS

2.5 out of 5
Ramada by Wyndham Jackson MS
209 S Gallatin St, Jackson, MS

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 55 van 265 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 265 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 265 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 265 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 88 van 265 beoordelingen" "

6,0/10

Netheid

6,4/10

Personeel en service

4,4/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Goed hotel, verkeerde buurt
Weinig horeca in de buurt (loopafstand), eigenlijk maar 1 goed restaurant/bar. De stad wordt nu gerenoveerd en veel gebouwen staan in de steigers. Voor een hotel met horeca binnen loopafstand, beter een ander gebied kiezen (is ook een tip van de locals).

8/10 – Goed

Ger.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel
Good, clean hotel It's worth the money.

2/10 – Ontzettend slecht

Kelly

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel- go anywhere else
Worst hotel I've ever stayed at. Started with the stench of weed when walking in the door due to front desk employee smoking. Elevator out of service, bathrooms out of service. Got to the room (booked a king room and received a double queen instead) and it was filthy, in disrepair, no bed skirts, cigarette burns in sheets, 2 flat pillows on each queen bed, roaches in bathroom and crawling out of fridge, no towels of any sort, food left in dresser drawers, running and jumping from upstairs on 3rd floor until after 1am, you get the idea. We should've slept in the car and saved the money.
1 nacht verbleven in januari 2023
Reactie van Ava op 13 jan 2023
We are sorry to disappoint you, Kelly! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

4/10 – Matig

Chris

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Kan ikke anbefales
Beskidt værelse med besøg af kakerlakker. Sengetøjet havde brændemærker efter cigaretter til trods for det var røgfrit. Hele hotellet lugtede af røg. Udefinerbare pletter på stole, gulvtæpper og sengetøj. Generelt meget beskidt og slidt et sted man ikke har lyst til at være længere tid end højest nødvendigt.
2 nachten verbleven in januari 2023
Reactie van Lisa op 10 jan 2023
Vi er kede af at skuffe dig, Chris! Vi kan forstå, at dit ophold hos os ikke har været behageligt. Vi vil dog helt sikkert bestræbe os på at tjene bedre. Giv os en chance til, og vi vil sikre, at du vil opleve den komfort og gæstfrihed, som vi er kendt for. Håber at byde dig velkommen snart :) Hilsen, Lisa

4/10 – Matig

Willie

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022
Reactie van Ava op 22 dec 2022
Hi, Willie! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

6/10 – Redelijk

timothy

2 nachten verbleven in december 2022
Reactie van Ava op 22 dec 2022
Hi, Timothy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 – Ontzettend slecht

Jennifer

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We did not even stay at the property so I would like my money back. The elevator was broken, we had to walk up 3 flights of stairs, there was holes in the walls, stains on all the floors, smelled of weed, cigarette burns in bedding, and the most awful hotel I’ve ever been in.
Reactie van Ammy op 6 dec 2022
Apologies for the problems you had faced, Jennifer! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 – Ontzettend slecht

Dominique

2/10 – Ontzettend slecht

Omar

1 nacht verbleven in november 2022
Reactie van Ammy op 1 dec 2022
Hi, Omar! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 – Ontzettend slecht

Ahmad

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Ammy op 1 dec 2022
Hi, Ahmad! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

6/10 – Redelijk

La-Toya

Positief: Netheid, staat van de accommodatie en faciliteiten
The room was decorated nicely, but the hotel had a bad odor of smoke and old carpet smell.
1 nacht verbleven in november 2022
Reactie van Ammy op 23 nov 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

2/10 – Ontzettend slecht

Paul, Trace

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
RUN!! This place is disgusting and feel very unsafe. After 5 minutes I was out the door ...couldn't touch anything in the room. Shut this place down !!
1 nacht verbleven in november 2022
Reactie van Ammy op 23 nov 2022
Hi, Paul! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 – Ontzettend slecht

Jacqueline

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Called to ask for a late check in since we ran into car troubles on the road. The representative basically said if you are not there by 10pm you will not have access to your room and it’s non refundable. This check in cut off time was not made apparent to me when I booked. I lost money having to get another hotel last minute. I will be disputing the charge on my card since I was denied access to a room that I paid for.
1 nacht verbleven in november 2022
Reactie van Ammy op 23 nov 2022
Apologies for the problems you had faced, Jacqueline! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in oktober 2022
Reactie van Ava op 11 nov 2022
Hi, Rebecca! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 – Matig

Leroy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Ammy op 4 nov 2022
Hi, Leroy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 – Ontzettend slecht

Stacie

1 nacht verbleven in oktober 2022
Reactie van Ammy op 4 nov 2022
Hi, Stacie! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
It was ok for a hotel in Jackson. The pictures do not look the same as online. The guy at the front desk was very nice and helpful. I just had one issue. The door at our hotel room did not lock properly at first. If u pushed it and it didnt have to b hard the door opened right up. The guy from the front desk fixed it and was quick doin it. Oh how could i forget the elevator broke and we had to take the stairs.
1 nacht verbleven in oktober 2022
Reactie van k op 20 okt 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Kate

6/10 – Redelijk

Tammy

1 nacht verbleven in oktober 2022
Reactie van k op 20 okt 2022
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Kate

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth the trouble
I arrived a few minutes after midnight, unfortunately there was no one at the front desk to help me. A note was on the window saying you would have to be there before midnight to check in. I went back outside to try to call the front desk and still no one was around. A young man got out of his vehicle and asked if I had reservations, I told him I did but the sign says I should have been there before 12 midnight. He asked my name and then went in the office and looked it up and then handed me a key. Upon entering the room, the smell was unbearable, it smelled like urine. The spreads on the beds were awful, spots and cigarette burns were all on the spreads. The tub in the bathroom looked very unclean.
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Apologies for the problems you had faced, David! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 – Uitstekend

Jacambria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There great
1 nacht verbleven in september 2022
Reactie van Greta op 19 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

2/10 – Ontzettend slecht

Heather

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I arrived to check in, the person at the front desk made me wait until he finished is phone call with his wife to help me. When I go to the room, it smelled like nothing but cigarette smoke and mold. The outside door handle on the bathroom door was literally broken off, the tub stopper was just sitting on the side of the tub, there were exposed wires in the ceiling and behind the tv, not to mention roaches which I couldn’t get a picture of due to their speed. This has got to be one of the worst hotel experiences I’ve probably ever had. I would love to request a refund if I could be pointed in the direction to do so.
1 nacht verbleven in september 2022
Reactie van Greta op 19 sep 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

4/10 – Matig

Monika

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir würden das Hotel nicht mehr buchen.
1 nacht verbleven in september 2022
Reactie van k op 20 okt 2022
Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kate

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff members and clean facility
1 nacht verbleven in september 2022
Reactie van jan op 11 sep 2022
Hi, Susan! We are glad to see that you liked our services. Regards, Jane!

10/10 – Uitstekend

Jacambria

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
1 nacht verbleven in september 2022
Reactie van Ammy op 6 sep 2022
Hi, Jacambria! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 – Redelijk

Franchay

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The whole thing felt weird and sketchy like I was in some kind of halfway house and not a hotel. My room had no functional lights (except the bathroom) and only one of the outlets worked.
1 nacht verbleven in augustus 2022
Reactie van Arthur op 23 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 – Redelijk

Quenton

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022
Reactie van Ammy op 19 aug 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 – Uitstekend

Charles

2 nachten verbleven in juli 2022

4/10 – Matig

Jacqueline

Zakenreiziger
Negatief: Netheid, personeel en service en voorzieningen
Very close to downtown and walking distance from a major local university.
1 nacht verbleven in juli 2022
Reactie van Ammy op 17 aug 2022
Hi, Jacqueline! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 – Redelijk

Riccardo

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Ho scelto questa struttura per comodità; dovevo spezzare un viaggio altrimenti troppo lungo tra New Orleans e Memphis, allora mi sono messo il più vicino possibile alla stazione dei treni. Buon prezzo, stanza di ottime dimensioni.
1 nacht verbleven in juli 2022
Reactie van Arthur op 17 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 – Ontzettend slecht

Nora

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The worst of the worst
Worst stay ever. It was dirty and not enough towels. No toiletries. For $80 a night I expect rooms to be clean and smoke free. Even the elevators were really dirty. Oyo should be ashame to have their name on this hotel.
1 nacht verbleven in juli 2022
Reactie van Ammy op 31 jul 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 – Matig

JOEL, Toulon

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel délabré, ascenseur HS, porte salle de bain défoncée, propreté douteuse de la moquette et de la salle de bain, TV par moment en panne, serviettes sales, bonne wifi, literie confortable.
1 nacht verbleven in juni 2022
Reactie van Ammy op 23 jul 2022
Toutes nos excuses pour les problèmes que vous avez rencontrés. Nous avons pris note de votre expérience cette fois-ci. Soyez assuré que nous ferons tout notre possible à l'avenir pour vous garantir un excellent séjour parmi nous. Cordialement, Amelia.

6/10 – Redelijk

Michael

Negatief: Netheid
Ok
The first room was ok the second room had lots of roaches in it
5 nachten verbleven in juli 2022
Reactie van jan op 24 jul 2022
Sorry for the hassle you faced, Michael! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 – Ontzettend slecht

Amy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay here.
Checkin was easy. Front desk was helpful and had great recommendation for dinner. No towels or toilet paper in room.went to desk to obtain. Return to room, use restroom, kill 6 cockroaches and leave. Beyond dusgusted!
1 nacht verbleven in juli 2022
Reactie van Ammy op 21 jul 2022
Apologies for the problems you had faced, Amy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 – Ontzettend slecht

Landon

1 nacht verbleven in juli 2022
Reactie van Jane op 10 jul 2022
Hi, Landon! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

6/10 – Redelijk

Ernest

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was nice the room was clean and comfortable. The people were friendly
1 nacht verbleven in juni 2022
Reactie van Amina op 10 jul 2022
Hi, Ernest! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay turns out to be an amazing experience next time. Regards, Amina!

10/10 – Uitstekend

Almanee

1 nacht verbleven in juni 2022
Reactie van Christina op 2 jul 2022
Thanks for rating our services, Almanee! Looking forward to your continuous appreciation and support. Regards, Christina!

2/10 – Ontzettend slecht

Brooke

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing nice about this. It smelt like weed and cigarettes right when walking in, someone tried breaking into our room at 2am, and then fire alarms went off at 6am for no reason. Curtains were ripped, stickers all over the tv stands, it was a none smoking room with cigarette ashes on the lamps and floor. Window was opened and wouldn’t shut
1 nacht verbleven in juni 2022
Reactie van Simon op 10 jul 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 – Ontzettend slecht

Bryant

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totally deceived
This place should be closed up
4 nachten verbleven in juni 2022
Reactie van Ammy op 10 jul 2022
Hi, Bryant! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service
Not so Great
The stay was not very hospitable. Took a while to get someone to the front desk. The room had things missing and discolored carpet. There was no phone available on the room to call to front desk and the Wi-Fi only worked on the first floor in the lobby.
1 nacht verbleven in juni 2022
Reactie van Jane op 10 jul 2022
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst motel I’ve ever experienced. Everything was dirty and there was cockroaches on the drawers. Never coming back nor staying in downtown Jackson again.
1 nacht verbleven in juni 2022
Reactie van Jane op 10 jul 2022
Sorry for the hassle you faced, Paul! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 – Matig

George

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Worse stay ever
Staff was excellent. Room on top floor and the elevator was broken. For felt like I was going to fall through. No remote for tv and no towels in room
1 nacht verbleven in juni 2022
Reactie van Ammy op 10 jul 2022
Hi, George! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 – Ontzettend slecht

Tiffany

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not very appealing for a night stay
We came and saw the lobby door was broken and windows look like Brocken blinds. Not safe looking. Left immediately
1 nacht verbleven in juni 2022
Reactie van Simon op 10 jul 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 – Ontzettend slecht

Thomas

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Christina op 14 jun 2022
Hi, Thomas! We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms had bugs in there no towel trash under table
1 nacht verbleven in juni 2022
Reactie van Ammy op 11 jun 2022
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 – Ontzettend slecht

Paulino

Zakenreiziger, Reisde met familie
Negatief: Personeel en service
Don’t like anything
1 nacht verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Hi, Paulino! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

2/10 – Ontzettend slecht

Morgan

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Christina op 31 mei 2022
Hi, Morgan! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Christina!

2/10 – Ontzettend slecht

John

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is filthy. On arrival we were greated to a smoke filled lobby with a faint marijuana smell. The room floors, bathtub and counters were very dirty. The carpets had large stains and the blinds had a huge tear it it. The adjacent property is a homeless facility.
2 nachten verbleven in mei 2022
Reactie van Jane op 23 jun 2022
Hi, John! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 – Ontzettend slecht

Rayna

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022
Reactie van Christina op 14 jun 2022
Hi, Rayna! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

2/10 – Ontzettend slecht

Kimberly, Baldwin

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The first room were given was dirty. The bed looked as though it had been slept in, stains on sheets and blankets. Drinks were on the table and food in the fridge. Given key to different room and that one was same condition. Dirty napkins in the bed and drinks left on table. Carpets are filthy! I was very disappointed
1 nacht verbleven in mei 2022
Reactie van Simon op 23 jun 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon