4/10 – Matig
Stacy
1 apr 2026
While the location and view of the ocean was wonderful, the condo isn’t in great condition, didn’t feel very clean, and we didn’t have hot water throughout our 4 night stay. The wifi is not good and at times didn’t reach the bedrooms or balcony.
When contacting Vacasa about the hot water, they tried asking us to diagnosis the lack of hot water problem ourselves and then failed to communicate any updates as to when and if a maintenance person would be coming to fix the issue. The first time following up, I was told they had come by during the day and fixed the issue… but still no hot water and no communication. The following day I had to follow up three times for someone to finally come out, in which again there was no communication on when anyone would be coming by. Thankfully, we were around for the maintenance team’s visit and they confirmed in person that the hot water was still not working, nor would it be for the remainder of our stay.
I do not recommend staying in this condo, regardless of the view and hotel amenities. If anything, book directly through Crocs or try to find a difference condo not managed by this owner / Vacasa.
Stacy
4 nachten verbleven in maart 2026
























