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Beoordelingen van Amaroossa Grande Bekasi

4.5 out of 5
Amaroossa Grande Bekasi
Jl. Jend. Ahmad Yani No.88, Bekasi, West Java

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 19 van 53 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 53 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 53 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 53 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 53 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Decent hotel in bustling city
Decent hotel with very charming staff. Couldn't enjoy the swimming pool as it gets all the noise and honking from the street traffic. Couldn't use the gym as all equipment seemed broken. Vicinity of shopping mall offers many restaurant choices.
13 nachten verbleven in november 2022

8/10 – Goed

Elvira

Positief: Personeel en service
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Wee Kiang

1 nacht verbleven in december 2023

10/10 – Uitstekend

Eman

8 nachten verbleven in september 2023

6/10 – Redelijk

Scott

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
property states indoor pool and outdoor pool, but only one pool. The pool is not big. Had problems with elevators. Got stuck on 13th floor for 15 minutes and couldn't get to lobby
4 nachten verbleven in september 2023

10/10 – Uitstekend

Gavin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Stay! A class above...
This hotel brand is truly fantastic. From a warm welcome at check-in, to the comfortable bed in a spacious room and a smooth check-out, everything is well-handled. They will even look after your luggage after check-out. Nothing is too much trouble. Thanks to all the staff at Amaroossa Grande Bekasi for an enjoyable stay
2 nachten verbleven in september 2023

10/10 – Uitstekend

Azmi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good enviroment, near amenities, staff friendly
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful hotel! From the rooms to the staff, to that wonderful breakfast, I'm already looking forward to staying there again sometime soon!
3 nachten verbleven in januari 2023

8/10 – Goed

handoko

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place for relax
The building is not maintain well and we found the bad cover carpets in room corridor. Some furniture is not in agood condition, but the bedroom is quite comfort and we can sleep well
1 nacht verbleven in juli 2022

8/10 – Goed

Hironobu

1 nacht verbleven in april 2022

10/10 – Uitstekend

Jorgi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing. Great.
3 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay. But my gf saw two spirits in the bedroom. One old lady and a teenager.
3 nachten verbleven in juni 2017

8/10 – Goed

SEONGSU

Positief: Personeel en service

4/10 – Matig

shari

Negatief: Netheid, staat van de accommodatie en faciliteiten
Buyer beware
First of all the hotel is a little run down. Ordering for the room service menu was a challenge when you tried to order something they were out of it. Breakfast was buffet and always cold. They do not vacuum the rooms or anywhere I saw. The staff is great and its more of a two star hotel don't be fooled by the pictures. I would not stay here again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

FUTA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Stay
I always stay at this hotel when i visit Bekasi. Good hotel and reasonable price.

2/10 – Ontzettend slecht

Julia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible Hotel,I HATED IT
This is the worst hotel I've ever been in. First of all the check-in starts at 14:00 and we arrived at 14:20. The receptionist asked a lot of unnecessary questions and later said that we would have to wait for about 45 minutes maximum,because the room wasn't ready YET! So we sat there(there were a LOT of people waiting too) and waited more than ONE HOUR for the room. Then we were told that because we waited that long they had upgraded our room and I thought "great,at least they did that". But when we got to the room,it had a door to the other room (it was a connecting room) and the room itself it's not sound proof.There were kids jumping and playing and we could hear everything the other family was saying.Really noisy.The shower it's awful,horrible water pressure and the water smells like sewer which made the hole bathroom smell so bad. The bed sheet had a weird stain on it. Worse experience ever.And for that price too. NOT WORTH THE MONEY.Save your money and stay somewhere else.I'll never comeback to this hotel,EVER! P.S.: when we got there,there was this man checking out and complaining too.Meaning everyone complains when they check out (we did too) and they only say sorry and don't do nothing to resolve the problems for the next guests.To me that's just disrespectful. I'll say it again: SAVE YOUR MONEY,I don't even know why they are a "4 stars hotel" because I wouldn't give not even 1 star.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
Nice and cozy

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxed concept
Bad Wifi

10/10 – Uitstekend

HENDRICK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel sangat bagus
Sangat menyenangkan

8/10 – Goed

The Reviewman, Bekasi

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
ALMOST but WORST
i love the room and almost perfect if the parking area and parking staff be polite to serve me as a guest . The lift sucks, they only provide 2 lift. and then we always took a long time to wait the elevator... breakfast just ordinary not good enough for 4star

4/10 – Matig

Toshio

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
一見良さそうだが、配慮に欠ける最悪のホテル
もうこのホテルには泊りたくない。 受付でHotels.comの予約を確認出来るまで20分以上待たされた。 部屋に入ると、スリッパも石鹸もトイレットペーパーもおいてなかった。 持ってくるように何度も電話したが２時間以上かかった。 朝食におかゆのないホテルは初めてだ。

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Takahiro

Negatief: Staat van de accommodatie en faciliteiten
設備が不備
スタッフの感じは良いが、実際の対応は不十分。 ワイファイは部屋では使えず、クレームしても解決しなかった。 シャワーの圧力が低くかつ温度調節が難しいので不快だった。

6/10 – Redelijk

DIANA LYN, Singapore

Positief: Netheid
Initially booked for 1 night only. Morning before checkout I booked for 1 night extension again and did the booking online. Minutes after, one staff from front desk called me to make the payment for the 1 day extension and said that I will go down to the front desk to give my card. When I approached them the front desk officer who assisted me said that I don't have any booking in a not so good tone without even providing any other options to locate the records. So I went back to my room to get the email that was sent to me regarding the reservation. Went back to them to provide this. Aside from that it took them hours to go to my room or call me back for the stuff that I asked from them. I left my ring from the first room so I immediately informed while I was still out having my lunch. When I went back to the hotel I approached them asking if I could just go to the first room before I was transferred to a new room for me to personally check the ring I have left on the table. Front desk officer (same one that didn't help me find my room reservation) said that she will just send someone in my new room who will accompany me to the first room to look for my ring. Took them several hours and numerous phone calls from me before then have sent someone to my room. Had a difficult time dealing with that front desk officer. Stay was okay except for the customer service/front desk service. I hope management could do something about it.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location & near to the mall
It was really nice to stay in this hotel. Nice & clean room with a great interior design.

8/10 – Goed

Dwi, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hari raya stay.
The Room very clean and staff very helpful.

2/10 – Ontzettend slecht

merry

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
pelayanan terburuk yg pernah saya alami dihotel
pelayanan sangat buruk untuk semua departement... front office. f&b. HK. kitchen...

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel for Bekasi
Friendly staff, hotel was quite at night food was good, really good selection of local and western food did not dare try pool

10/10 – Uitstekend

KIBONG, KOREA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
매우 친절하고, 매우 깨끗하고 아늑하게 관리되고 있습니다. 다만 무료WIFI 신호는 거의 안잡힌다고 보시면 됩니다. 웬만하면 로밍해서 가는 편이 좋습니다.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Good!!!!
Quality is so good!!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

cliff, Leyland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Okay in balance
Beautiful hotel, wonderful staff, excellent breakfast, superb all round. Music in hallway corridor on at 6AM, prickly annoying too loud uncomfortable music intended to create atmosphere, but only served to wake me up far too early for my day. Hotel policy needs readjustment on this matter. Guests requiring to sleep in after 6AM should tell hotel manager to not put on music so loud so early, thanks and sorry to give such a great hotel less than full marks

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel elegan harga standar
Kunjungan pertama nilai yang saya berikan luar biasa, maka saya kembali berkunjung di hotel ini. Namun yg kedua ada sedikit masalah dengan kran closet yg bocor. Seharusnya dicek dulu sebelum kami masuk. Tapi secara keseluruhan sangat bagus.

8/10 – Goed

Tita, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strategic location

6/10 – Redelijk

Tita

Positief: Netheid

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
위치는 좋으나 프로세스가 엉망. 일주일전 예약했으나 체크인시 방이없다는
호텔스에서 예약 했는데 방이없다고 다른 호텔로 안내해주네요

6/10 – Redelijk

Ahmad, Bekasi

Parkirnya susah

10/10 – Uitstekend

Wayland, New York

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Posh rooms, no nightlife in neighborhood, suburb
This hotel was really posh. It really was a pleasant experience. The only downside is that this is in Bekasi, a suberb of Jakarta. So if you are looking for any kind of nightlife, this hotel is too far. There's nothing to do at night walking distance from the hotel. There's a mall next door that's closed at night. The is the most posh room I've stayed in so far.

6/10 – Redelijk

TAE YOUNG, Indonesia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Not bad
Hotel was good, also had clean Not bad. But only problem was some of staffs. I asked few times for book taxi, but staffs who answered my ask missed.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not the best hotel in Jakarta...
In this hotel, there is only 2 elevators. And They are closing 1 of them around 9PM. As for the rooms, we order deluxe. The room smells like a smoking and really hot, Have to put the card in, like 1 hour, for the room to be little bit cold. The shower is like in the 90's. All the famous shopping mall is very far away. And I got bit by a mosquito in the elevator. The breakfast is good. Rate this hotel a 2.

8/10 – Goed

Hsien Chang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
客房/酒店整潔度 佳 酒店位置方便上下高速路 印尼式早餐

10/10 – Uitstekend

Bryan, Tennessee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel where service is a priority!
Excellent hotel with outstanding service. The staff went out of there way to make sure my stay was unforgettable!!!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

B J HIN LOK, Hong Kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent interior design
Good restaurant service & food.

10/10 – Uitstekend

Rose, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to the big mall and bank
Many times I stayed in this hotel. It's really nice hotel.