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Beoordelingen van DREAMTEL Jakarta

3 out of 5
DREAMTEL Jakarta
Jalan Johar No.17-19, Menteng, Jakarta, Jakarta

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 4 van 74 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 74 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 74 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 74 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 74 beoordelingen" "

6,2/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Frans

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel next to trainstation
2 nachten verbleven in januari 2024

8/10 – Goed

martin

Positief: Netheid
Locatie en uitzicht en onderhoud was goed tenoren
Reactie van Jhon Eliakim op 11 jan 2023
Dear Guest, Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you. Reagards,Dreamtel Jakarta

4/10 – Matig

Benjamin , Amsterdam

Positief: Personeel en service
Negatief: Netheid
wc papier slechts aan gevoel geen hand tissue, eten wordt al 3/4 eerder geruimd ,die eten en drinken slechts aan gevoel ,onbijt altijd koud . Personeel niet vriendelijke.
Reactie van Mimi op 18 okt 2016
greeting from dreamtel hotel, we'resorry for uncovienced , thank you for the review,and we do action for this.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
kan beter qua onderhoud,
Kamer, badkamer, toilet slecht onderhouden Veel te stoffig, vooral onder de bed

2/10 – Ontzettend slecht

Kamran

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Photos doesn't reflect the property
2 nachten verbleven in januari 2024

6/10 – Redelijk

Shizuho

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
need more staff to help on the check in. and help the guests with their luggage.
1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ants!
The building is still relatively "new", about 10 years old, but it desperately needs a thorough updates. Avoid rooms with carpets (they have ones with tiles). The problem would be the under-staffing, even that they were very nice and respectful to guests. The rooms are large, the bed is large with good, firm mattress, and they have a (not-so-cold) fridge and plenty of cabinet space to store your items. I can see it used to be a pretty nice hotel, but at this current condition, I would not recommend anyone to stay more than 2 nights there, even though the price seemed to be pretty low for the area. Everything is falling apart. We had issues with ants, most likely because guests would put their dirty dishes in front of their rooms and it remained there for many hours with nobody picked them up. Towels were old and had many dirt spots, molds in the bathroom, etc. The positive thing we had was the food. It tasted above average for 2 or 3-star hotels with free-breakfast. Coffee was amazing. They had an egg counter, but as the hotel is understaffed when we stayed, sometimes there would be no one there, and many times the security guard at the front had to multitask and also became the cook for the egg counter. It was a bit funny to see when you stayed longer enough to observe. I would not blame the staff, as they already did the best they could, but the Dreamtel hotel management had to update the hotel and also add more staff.
9 nachten verbleven in augustus 2023
Reactie van Jhon op 1 nov 2023
Dear Guest, Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. By now we still on progress to change the room carpet into room with tile and painting the wall of rooms was finished and we will check related to other issues and make some improvements. Thank you for your review and hope you can stay again at our hotel. Thank you. Regards,Dreamtel Jakarta

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
1 nacht verbleven in december 2022
Reactie van Jhon Eliakim op 11 jan 2023
Dear Guest, Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you. Reagards,Dreamtel Jakarta

2/10 – Ontzettend slecht

??

Negatief: Netheid
I've never seen such a dirty hotel！！！ こんな汚いホテルは見たことないです。
1 nacht verbleven in augustus 2022
Reactie van Jhon op 2 sep 2022
Dear Mr. Liu,Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you. Reagards,Dreamtel Jakarta

8/10 – Goed

BALAJI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good hotel with a nice little breakfast
The staff is very helpful and knows a good amount of english.
1 nacht verbleven in juli 2022
Reactie van JHON ELIAKIM op 29 aug 2022
Dear Guest, Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We hope you can stay again at our hotel. Thank you. Reagards,Dreamtel Jakarta

4/10 – Matig

arnaud

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Awful stay! Dirty!!!
I have never been in such a dirty room. Long hair every where, stain on the bed sheets. Awful experience! + we got downgraded
2 nachten verbleven in januari 2021
Reactie van Jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

10/10 – Uitstekend

jameel

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
it was so good location, clean but old. very nice staff and friendly.
7 nachten verbleven in januari 2020
Reactie van Jhon op 3 feb 2020
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review and hope you can stay again at Dreamtel Jakarta. Regards, Marketing Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Jhon op 9 jan 2020
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review to us and we do apologize for your unpleasant during stay. Regads, Marketing Team

6/10 – Redelijk

HA

Budget Hotel with good breakfast
Good location, 2 and a half stars hotel but serve good breakfast.
3 nachten verbleven in december 2019
Reactie van Jhon op 9 jan 2020
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your good review to us. Regards, Dreamtel Jakarta

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff was nice and great location. Only the toilet is not really clean. Will come again next time.
2 nachten verbleven in december 2019
Reactie van jhon op 9 jan 2020
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review to us and we do apologize for your unpleasant stay. Regards, Dreamtel Jakarta

10/10 – Uitstekend

HIU WAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van rina op 8 jun 2019
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review. your review is important to us to make more improvement in our service.. Regards, Reservation Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
just okay la
2 nachten verbleven in februari 2019
Reactie van Jhon Eliakim op 25 feb 2019
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review to us and hope in the next future, you can stay again in Dreamtel Jakarta. Thank you. Regards, Dreamtel Jakarta

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019
Reactie van Jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in januari 2019
Reactie van Jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

6/10 – Redelijk

Yoji

Positief: Netheid, personeel en service
外の音がうるさかった。 スタッフの方々の対応は非常に良かったですよ！！ 価格を考えるとには満足と言うべきかな・・・・
1 nacht verbleven in november 2018
Reactie van Jhon op 3 jan 2019
Dear Yoji, Greetings from Dreamtel Jakarta! Thank you for your review to us and we do apologize for your unpleasant during stay due to outside sound was noisy. We take your review into our internal meeting to improve our quality. Once again thank you. Regards, Dreamtel Jakarta

6/10 – Redelijk

Qwerty

Positief: Personeel en service
Negatief: Netheid
Cons: Room was not soundproof so I got woken up every morning at 4am from prayers nearby. Not a single night of good rest for 10 nights of stay (no intention of disrespect to my Muslim friends, I respect their praying). Water flows very slowly down the sink and sometimes had to stop the tap to let the water flow off first otherwise the sink will flood. The walls in the shower were mouldy that I moved carefully within the shower glass. Cleaning really needs to be done. Wifi was slow at best and only works normally when device is near the door. Not able to load HD videos on youtube without pausing. Breakfast was ok but the meats and veggies seemed to be leftover from the day before because they tasted real hard. Pros: Housekeeping was prompt and housekeeper was a nice young chap who did his work diligently. Aircon in room was good. Location was good and near to a lot of malls so Grabcar and GoCar are all cheap. Staff always greeted us with a smile and were quick to provide assistance. 5 star customer service!
10 nachten verbleven in december 2018
Reactie van Jhon op 26 dec 2018
Dear Qwerty, Greetings from Dreamtel Jakarta! Thank you for staying at us and we do apologize for your unpleasant during stay at us (because not soundproof of our room, WiFi was slow, etc). We'll take this as a seriously thing and take this in our internal meeting to improving our quality. Hope in the future you staying again at Dreamtel Jakarta. Once again we do apologize. Thank you. Regards, Dreamtel Jakarta

8/10 – Goed

Christine, Kuala Lumpur, Malaysia

Positief: Netheid, personeel en service en comfort kamer
Nice hotel in between of central and south jakarta
4 nachten verbleven in december 2018
Reactie van Jhon op 19 dec 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review to us and hope your can staying again with us in the next future. Have a good day and thank you. Regards, Dreamtel Jakarta

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Jhon op 26 nov 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for chose us for your accommodation and hope you can stay again in Dreamtel Jakarta. Regards, Marketing Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sincere attitude
This Hotel is not a High Grade Hotel, but a Comvinient Hotel. Fee is not expensive, but reasonable. Service is Sincere and Convinient. Unfortunately I left my Mobile Gadget in the room, but It would be returened fortunately.
1 nacht verbleven in oktober 2018
Reactie van Jhon / Marketing Team op 12 okt 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for stayed at us and we do apologize for your unpleasant stay. Hope in the future, you can stay again in our hotel. Thank you. For the mobile gadget that you left at hotel, may I know your name and your booking number? so we can tracking in lost & found division. Regards, Dreamtel Jakarta

8/10 – Goed

Andy

Positief: Personeel en service
Great place to just sleep. Location is convenient to walk around. Breakfast was good.
4 nachten verbleven in september 2018
Reactie van Jhon op 19 sep 2018
Dear Andy, Greetings from Dreamtel Jakarta! Thank your for your review and hope you can back again to staying at Dreamtel Jakarta. Have a great day. Regards, Marketing Team

8/10 – Goed

Eileen, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel off within walking distance of nearby attractions, shopping and food.
4 nachten verbleven in september 2018
Reactie van Jhon op 19 sep 2018
Dear Eileen, Greetings from Dreamtel Jakarta! Thank your for your review. We'll take your review as a note to more improve our quality service. Have a great day. Regards, Marketing Team

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not as photos
The photos seems was pictured when the hotel opened , but now its too old and dirty. , and for breakfast I didn't eat any day during my stay because there is no variety of food its just 2 tables with few Indonesian food , I don't recommend at all
6 nachten verbleven in augustus 2018
Reactie van jhon op 19 sep 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank your for your review and we do apologize for your unsatisfied during stay in Dreamtel Jakarta. We'll take your review as a note to more improve our quality service. Have a great day. Regards, Marketing Team

2/10 – Ontzettend slecht

Y, JAPAN

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Jhon op 19 sep 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank your for staying in Dreamtel Jakarta. Have a great day. Regards, Marketing Team

4/10 – Matig

Mia, Finland

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Inexpensive hotel in a great location. However I would not recommend to accommodate business guests here as the level of hygiene isn’t on an acceptable level in global terms. The nicest bit was the all smily and friendly staff! Pros: • convenient location • decent breakfast included • toiletries, safety box, hair dryer - all nice bonuses • working wifi • friendly staff members Cons: • lack of cleanliness. There were lipstick marks on the wall, dirt around the doors and toilet seat etc. Pretty stained linen and towels as well. • non-smoking room had been smoked in. The smell was gross and floor carpet had cigarette holes. • room fridge was plucked and on, but hot as a microwave • proximity to a mosque and it’s rather lengthy morning prayers from 4am onwards kept awake
2 nachten verbleven in juli 2018
Reactie van Jhon op 16 aug 2018
Dear Guest, We do apologize for your inconvenience during stay and do thank you for your review, we take your review to make improvement our quality. Once again thank you and please accept our apologize. Regards, Marketing Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
價格適中 旁邊有ok便利商店 早餐普通吃得飽
1 nacht verbleven in augustus 2018
Reactie van Jhon op 6 aug 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for stayed at us and for your good review. Hope in the future you can stay again in Dreamtel Jakarta. Have a great day and thank you! Regards, Marketing Team

8/10 – Goed

Sasi, Malaysia

Positief: Personeel en service, comfort kamer
Hotel near to street food. Nice to stay
1 nacht verbleven in juli 2018
Reactie van Jhon op 6 aug 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for you good review to us and hope in the future you can stay again. Have a great day and Thank you. Regards, Marketing Team

8/10 – Goed

Yannick

Positief: Personeel en service, comfort kamer
Nicely located but could be cleaner
Hotel nicely located near the train station and the National Monument. Beds are comfortable. It could be a little cleaner but it was not awful either.
2 nachten verbleven in juni 2018
Reactie van Jhon op 18 jul 2018
Dear Guest, Thank you for your review and we'll doing improvement to making more cleaner. Regards, Marketing Team

6/10 – Redelijk

Tezzy, Osaka

Positief: Personeel en service
駅からホテルが見えてるよ
ジャカルタは電車がトランスでの移動が便利です。その電車でゴンダンディア駅から程良い距離で、ホテルの斜め前にサークルKがあるので便利です。ビールは売っていませんので悪しからず。
2 nachten verbleven in juni 2018
Reactie van Jhon op 18 jul 2018
Dear Guest, Thank you for your good review for Dreamtel Jakarta. Regards, Marketing Team

8/10 – Goed

Muliyanto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018
Reactie van Jhon E op 12 mrt 2018
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review and we do apologize for you unpleasant during staying at Dreamtel Jakarta and your review is important to us to make more improvement in our service.. Regards, Jhon Eliakim Marketing Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay for 1 night.
Great for overnight stay. Higher than my expectation. Location is good, near to everything I need to reach. We didn't try the breakfast as we were on hurry. A new building constructed beside the room cover the light from the outside. Big window in room feel useless. Good thing was the lighting inside the room is acceptable. Our phone provider signal is bad inside the room, worst part, wifi isn't working most of time our stay. Overall it's acceptable since we didn't stay in room whole day.
1 nacht verbleven in oktober 2017
Dear Guest, Greetings from Dreamtel Jakarta! Thank you for your review and we do apologize for you unpleasant during staying at Dreamtel Jakarta and your review is important to us to make more improvement in our service.. Regards, Jhon Eliakim Marketing Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2017
Reactie van jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place is trash.
The wifi is always so slow you cannot do anything. When I call to ask why the wifi doesnt work they just say "Yeah it's slow" Never go here. There's no wifi.
Reactie van jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Przyzwoity hotel w przyzwoitej cenie
Hotel położony w centrum w bezpośredniej bliskości centrów handlowych i fajnych knajpek, 10 minut od dworca kolejowego Gambir. Przyjazna i pomocna obsługa, czysto, jak na warunki indonezyjskie. Doskonały wybór na 2 - 3 dniowy przystanek w Jakarcie. Śniadania trochę monotonne, ale jedzenie smaczne.
Reactie van jhon op 16 aug 2021
Dear Guest Warm greetings from Dreamtel Jakarta! Thank you for staying at our hotel and your comments to improve the quality of our services. We will check related to this issue and make improvements. We hope you can stay again at our hotel. Thank you Greetings, Dreamtel Jakarta

8/10 – Goed

Esther Yanthi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel nyaman di pusat kuliner ibukota
Ke ibukota dengan tujuan wisata kuliner sangat fantastis. Di tengah hiruk-pikuknya kegiatan di ibukota yang tak pernah tidur tentu membutuhkan hotel yang nyaman dan lokasi yang strategis. Hotel ini adalah salah satu alternatif yang dapat dipilih. Lokasi yang mudah dijangkau dengan berbagai moda transportasi, kamar yang nyaman dengan desain minimalis beserta perlengkapan yang menunjang : kulkas, teko listrik, hairdryer, televisi, dst. Juga menu sarapan pagi dengan berbagai pilihan hidangan. Sangat disayangkan hotel ini menarik deposit tunai Rp.100.000. Jumlah yang terlalu besar untuk hotel yang tergolong masih baru.

6/10 – Redelijk

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
poor night's sleep
Good room facilities but the mattress was terrible

10/10 – Uitstekend

vera

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Makanan enak

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Adequate
Handy for transit.

6/10 – Redelijk

mariano

Positief: Netheid, personeel en service en comfort kamer
No me gusto
Cuando llegamos nos dieron habitacion en el primer piso y en el pasillo estaba un huésped fumando. Un olor asqueroso y encima piso de alfombras ( un peligro ) no recomendaría este hotel a nadie

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
C'était correct, mais il faudrait que ça mieux entretenu et qu'il y ait des rénovations à faire.

8/10 – Goed

M Jafri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for short stay in jakarta for leisure trip.
Good hotel, near to Monas which is centre of tourist place and near to plenty shopping mall. The condition of room is average but the breakfast not so good, lack of service and waiter at the cafe.

6/10 – Redelijk

alan, Minnesota

Positief: Personeel en service
A tail of 2 hotels
I stayed in 2 different rooms and they couldn't have been more different. The first couldn't have been nicer. Marble bath, all new fixtures, etc. the 2nd room was run down: stained commode, hot water faucet in sink didn't work, broken cabinet in room, walls covered with scrap marks, etc. a roll of the dice: could be excellent, could be awful.

10/10 – Uitstekend

warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Excellent staff

8/10 – Goed

warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Jan Fredrik Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bekvämt hotell i bra läge.
Bra hotell med stora rum. Internet bra då det väl fungerade men ibland fungerade det inte. Gångavstånd ett par hundra meter från närmsta pendeltågsstation. Nära med Taxi till största gallerian Grand INDONESIA.