Exterieur

Beoordelingen van Hotel ibis budget Jakarta Airport

3 out of 5
Hotel ibis budget Jakarta Airport
Jl Raya Bandara Soekarno Hatta, Kp Rawa Bokor, Tangerang

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 47 van 366 beoordelingen" "
Gastenscore: 8 - Goed. 142 van 366 beoordelingen" "
Gastenscore: 6 - Redelijk. 111 van 366 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 366 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 366 beoordelingen" "

7,0/10

Netheid

7,4/10

Personeel en service

5,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

I

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel om een nachtje te verblijven. Ontbijt was niet bijzonder. Kamer was verder prima! Voor de prijs zeker niks te klagen.
1 nacht verbleven in december 2018
Reactie van Gunawan Widodo - General Manager op 5 nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dichtbij vliegveld,dus lekker snel je bed in
Perfecte prijs/kwaliteit verhouding. Shuttle van hotel naar vliegveld prima. Shuttle van vliegveld naar hotel door lange wachttijd wat minder. Overall perfect!!!
1 nacht verbleven in juli 2018
Reactie van Yoesi op 16 aug 2018
Lieve robert, Bedankt voor het delen van je ervaring verblijf in Ibis Budget Jakarta Airport. Bij Ibis Budget Jakarta Airport ontvangen we altijd graag feedback die het is om ons teamlid aan te moedigen consequent service te verlenen aan al onze gasten. Nogmaals bedankt dat je je volgende bezoek aan ons hotel leuker zult vinden. Hoogachtend, Yoesi B TARUNA Algemeen directeur

6/10 – Redelijk

Jesper, Almere

Positief: Netheid, personeel en service
Handig als je een vroege vlucht hebt
Het is een budgethotel en dat zie je dan ook. Onderhoud laat wat te wensen over en de kamer is gehorig. Ontbijt was erg beperkt en het bed was nogal hard. Personeel is vriendelijk en er gaat een gratis shuttlebus naar het vliegveld. Voor als je 's ochtends een vroege vlucht hebt is dit hotel prima om een nachtje te verblijven. De prijs is goedkoop.
1 nacht verbleven in juni 2018
Reactie van Yoesi op 15 jul 2018
Beste Jesper, Bedankt voor het delen van je ervaringen verblijf in Ibis Budget Jakarta Airport, we hebben ons verontschuldigd als onze kamerconditie en ontbijt niet aan je verwachtingen voldeden. we delen uw feedback met het management om de beste oplossing voor deze kwestie te vinden Bij Ibis Budget Jakarta Airport ontvangen we altijd graag feedback die het is om ons teamlid aan te moedigen consequent service te verlenen aan al onze gasten. Nogmaals bedankt, hopelijk is je volgende bezoek aan ons hotel nog aangenamer. Hoogachtend, Yosie B TARUNA Algemeen directeur

6/10 – Redelijk

Roos, Goes

Negatief: Personeel en service
Goed voor een nacht
Echt een budget hotel, dus niet teveel van verwachten. Ligt ergens op een industrieterrein, zonder enige faciliteiten in de buurt of je moet naar het naastgelegen Ibis Styles hotel gaan. Service personeel bij de receptie was niet echt geweldig, spraken amper Engels en richtten zich alleen tot mijn man, terwijl ik, als zijnde boeker van dit hotel, volkomen werd genegeerd, totdat ik even liet merken dat ik hier niet van gediend was. De volgende ochtend had mijn man een uur voordat wij zouden uitchecken om een taxi naar het vliegveld gevraagd en toen wij naar beneden gingen om uit te checken moest dit nog gebeuren.
1 nacht verbleven in mei 2018
Reactie van Arief op 24 mei 2018
Beste Roos, Bedankt voor het delen van je ervaringen bij Ibis Budget Jakarta Airport, we hebben ons verontschuldigd als onze hotelfaciliteiten en service niet voldeden aan je verwachtingen, maar ik zal je feedback delen met de afdeling om de beste oplossing te vinden om te voorkomen dat dit in de toekomst opnieuw gebeurt. Bij Ibis Budget Jakarta Airport ontvangen we altijd graag feedback die het is om ons teamlid aan te moedigen consequent service te verlenen aan al onze gasten. Nogmaals bedankt, hopelijk is je volgende bezoek aan ons hotel nog aangenamer. Hoogachtend, Arief MAULANA Algemeen directeur

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed voor transit pax
Geen commentaar wss goed voor de prijs . Voor het overige geen commentaar
1 nacht verbleven in januari 2018
Reactie van Arief MAULANA op 16 feb 2018
Geachte gast, Bedankt voor het delen van uw ervaringen bij Ibis Budget Jakarta Airport, we zijn blij dat onze tarieven aan uw verwachtingen voldoen. Bij Ibis Budget Jakarta Airport ontvangen we altijd graag positieve of constructieve feedback, het is om ons teamlid aan te moedigen consequent service te verlenen aan al onze gasten. Nogmaals bedankt voor uw feedback hoop dat uw volgende bezoek aan ons hotel nog aangenamer zal zijn. Hoogachtend, Arief MAULANA Algemeen directeur

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2017
Reactie van Teuku RUSIANSYAH op 24 okt 2017
Dear Robert, Thank you for your four stars assessment of your stay at Ibis Budget Jakarta Airport, hope your next journey to our hotel will be more enjoyable. At Ibis Budget Jakarta Airport we always happy to received a positive or constructive feedback it is to encourage our team member in delivering priority service to all our guest. Once again thank you for your assessment. Sincerely Yours, Arief MAULANA General Manager

6/10 – Redelijk

Geverifieerde reiziger

Really ok!
Nice for a quick stay because near the airport. ........
1 nacht verbleven in juli 2017
Reactie van Arief MAULANA op 2 aug 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

6/10 – Redelijk

Geverifieerde reiziger

Leuk hotel als transit hotel. Meer niet.
Kleine schone kamer. Goed als transit hotel tussen 2 vluchten.
Reactie van Arief MAULANA op 18 apr 2017
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

6/10 – Redelijk

Henri, Den Haag

Positief: Personeel en service
Prima voor een paar uur slapen.
Het is prima hotel voor een kort verblijf. Niet echt heel nieuw meer. Maar redelijk schoon en werkende airco.
Reactie van Arief MAULANA op 18 apr 2017
Dear Henri, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

8/10 – Goed

Hans, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig hotel naast ander Ibis hotel
Vlakbij de luchthaven gelegen. Alleen was de shuttlebus 's avonds moeilijk te vinden en zijn we met BlueBird gegaan. Schone kamer met airco. Goed ontbijt.
Reactie van Arief MAULANA op 23 feb 2017
Dear Hans, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 – Redelijk

Christian

Positief: Staat van de accommodatie en faciliteiten
Reactie van Teuku RUSIANSYAH op 2 jul 2016
Dear Christian, Thank you for choosing to stay at ibis Budget Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Budget Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

4/10 – Matig

Fun Fong

Reisde met familie
Negatief: Personeel en service
A taxi quoted Rp 150k for a ride to Pik Avenue mall which the hotel staff claim is reasonable. The ride back to hotel via Blue Bird taxi only cost Rp 70,300. It seems foreigners are the target for rip offs
1 nacht verbleven in april 2024

4/10 – Matig

Hui Lake Philip

Negatief: Staat van de accommodatie en faciliteiten
Also zero hot water unbelievable !!
1 nacht verbleven in februari 2024
Reactie van Ulil Azmi - General Manager op 22 feb 2024
Dear Hui Lake Philip,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

2/10 – Ontzettend slecht

Takuya

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
空港からホテルへ送迎はインドネシア国内で通じる電話もしくはWhatsAppが使えないと対応してもらえないので注意して下さい。 僕はメールで送迎を予約して、空港で2時間待っても迎えに来ないのでタクシーでホテルに行きました。私は非常に腹が立ちました。 ホテル前にコンビニエンスストアあり便利でした。
2 nachten verbleven in februari 2024
Reactie van Ulil Azmi - General Manager op 22 feb 2024
Dear Takuya,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

8/10 – Goed

Zarina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good and comfortable.
1 nacht verbleven in januari 2024

4/10 – Matig

Johannes

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
There were mosquitoes in my room. I took a picture of the fat mosquito, called the front desk and they sent the maintenance guy with the mosquito spray. I showed him the photo and he sprayed my room 2X. Well, that probably helped for 1-2 hours and then the mosquitoes were back! I checked out around 2.30am and waited for the shuttle in the lobby - and more mosquitoes there! I told the front desk about it and he just smiled. There were mosquitoes also in the shuttle bus. I have stayed in the nearby hotels several times in the last 2 years and this is the first time I have problems with mosquitoes.
1 nacht verbleven in december 2023

10/10 – Uitstekend

IKUO

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Sirapat

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in oktober 2023
Reactie van Ulil Azmi - General Manager op 8 nov 2023
Dear Sirapat,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

10/10 – Uitstekend

masaaki

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ただ泊まるだけなら十分
飛行機の前泊には十分。 無料シャトルバスで空港に行く場合、他のたーむなるに順次寄るため、国際線のT3に行くには30分くらい掛かるので注意した方が良い タクシーなら10分くらい
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

CECILIA

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
IF YOU HAVE BUDGET DO NOT COME HERE
It was horrible. The photos online looked nice, and the lobby itself was cute, but they are fooling you! The carpet was dirty from the elevator until the front door of our room. The room floor was sticky and had a weird smell. The walls are thin, and we can hear other people's business. It even woke us up at night. Never recommending if you had budget.
1 nacht verbleven in september 2023
Reactie van Ulil Azmi - General Manager op 25 sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation, especially the comments that you have mention in regards our cleanliness.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us an opportunity to better serve you in the near future.Best regards,Ulil Azmi - General Manager

2/10 – Ontzettend slecht

Ryuji

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
out
1 nacht verbleven in augustus 2023
Reactie van Ulil Azmi - General Manager op 25 sep 2023
Dear Ryuji,Thank you for taking the time to share your comments on your visit to ibis budget Jakarta Airport.We do apology that your experience did not meet your expectation.We had passed your comments to the related department to ensure immediate improvement to prevent the problem and ensure it's not happen in the future. We appreciate your comments, we hope you can give us the opportunity to better serve you in the future.Best regards,Ulil Azmi - General Manager

10/10 – Uitstekend

TAKASHI

1 nacht verbleven in juli 2023
Reactie van Ulil Azmi - General Manager op 25 jul 2023
Dear Mr. TAKASHI,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 – Uitstekend

Marilia

1 nacht verbleven in juli 2023
Reactie van Ulil Azmi - General Manager op 25 jul 2023
Dear Ms. Marilia,We very much appreciate your comments regarding your stay at the ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

2/10 – Ontzettend slecht

Aneta

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No WiFi!
1 nacht verbleven in mei 2023
Reactie van Ulil Azmi - General Manager op 15 jun 2023
Dear Aneta,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned about our wifi facilities.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

4/10 – Matig

Abdel-karim

1 nacht verbleven in april 2023
Reactie van Ulil Azmi - General Manager op 15 jun 2023
Dear Abdel Karim,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

4/10 – Matig

Susan

1 nacht verbleven in april 2023
Reactie van Ulil Azmi - General Manager op 23 apr 2023
Dear Susan,Thank you for taking time to give your score at ibis budget Jakarta Airport. We are looking forward to have your detail experience during stay at our hotel so that we can appropriate to prevent measures address the problem. we are appreciating your score and hope you can give us an opportunity to serve you in the near future.Best Regards,Ulil Azmi - General Manager

4/10 – Matig

Keiji

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Ulil Azmi - General Manager op 1 mrt 2023
Dear Keiji,Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis budget, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your ratings, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil Azmi - General Manager

6/10 – Redelijk

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I wasn't happy that I got charged for the room twice - once by expedia and then again at the hotel
Reactie van Ulil Azmi - General Manager op 13 mrt 2023
Dear David,Thank you for taking time to share your experience during stay at ibis budget Jakarta Airport. at the same time we are regret and do apology the uncommon situation that you experience in our hotel. We would assist you to checked and follow up regarding your double charged during your stay with us.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us.We are looking forward to welcoming you again at ibis budget. Please do not hesitate to contact me during your next visit.Sincerely,Ulil Azmi - General Manager

2/10 – Ontzettend slecht

Liu

1 nacht verbleven in januari 2023
Reactie van Ulil Azmi - General Manager op 7 feb 2023
Dear Liu,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

4/10 – Matig

Suthee

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Ulil Azmi - General Manager op 7 feb 2023
Dear Suthee,Thank you for your taking time to give us ratings regarding your stay at ibis budget Jakarta Airport. At the same time regret to saw uncomfortable that you experience at our hotel. We apologize for a less than satisfactory overall experience with us please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

2/10 – Ontzettend slecht

Ehsan

6/10 – Redelijk

Sandra

1 nacht verbleven in november 2022
Reactie van Ulil Azmi op 1 dec 2022
Dear Sandra,We very much appreciate your score regarding your stay at the ibis Budget Jakarta Airport. I am sure that this score will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Ulil Azmi - General Manager

8/10 – Goed

Bruce Johnny

Reisde met een groep
Positief: Netheid, personeel en service
fairly quick checkin, close to airport
1 nacht verbleven in november 2022
Reactie van Ulil Azmi - General Manager op 5 jan 2023
Dear Bruce Johnny,We very much appreciate regarding your stay at the Ibis Budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil Azmi - General Manager

10/10 – Uitstekend

XAVIER GENIN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect for lay over
perfect for layover
1 nacht verbleven in september 2022

10/10 – Uitstekend

Pankkaj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
G
1 nacht verbleven in september 2022
Reactie van Ulil Azmi - General Manager op 4 nov 2022
Dear Pankkaj,Thank you for taking the time to tell us about your experience at Ibis Budget Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer. We are looking forward to have your detail experience during stay with us, so that we can serve you better in the near future.Sincerely,Ulil Azmi - General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Indra

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The shower doesn't close properly, no hand soap by the sink, can't book airport shuttle in advance, must caĺl after landing, inconvenient when you don't have local cell card, the taxi called by the receptionist asked for more than the agreed price.
1 nacht verbleven in juli 2022
Reactie van Ulil Azmi op 1 dec 2022
Dear Indra,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

2/10 – Ontzettend slecht

thomas

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
only a fool would stay there..i made my mistake.
the dirtiest dump you will never want to stay in again. to call it filthy is massive understatement ever. i wore my sweat pants and shirt in bed. barely slept it was sooo nasty. room is a dump rugs in main hallway beyond disgusting
1 nacht verbleven in februari 2022
Reactie van Ulil Azmi op 1 dec 2022
Dear Thomas,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsUlil Azmi - General Manager

8/10 – Goed

jamilatun

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021

6/10 – Redelijk

Patrice

1 nacht verbleven in februari 2021
Reactie van Gunawan Widodo op 21 apr 2021
Dear Patrice, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Minjun

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Mr

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020

8/10 – Goed

pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien
Parfait pour une escale à Jakarta avec la navette aéroport bon rapport qualité prix
1 nacht verbleven in maart 2020

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean Friendly staff. Close to airport Vegetables were raw, but when I requested more veggies, I was taken to the Bistro, at no extra cost.
1 nacht verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Gunawan Widodo op 11 mrt 2020
Dear Mr. Anonymous, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Gunawan Widodo op 11 mrt 2020
Dear Mr. Anonymous, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Andhini Widya Larasati

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020
Reactie van Gunawan Widodo op 11 mrt 2020
Dear Mr. Anonymous, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Michael

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Gunawan Widodo op 11 mrt 2020
Dear Mr. Michael An, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Abdi W S

Positief: Personeel en service
3 nachten verbleven in februari 2020
Reactie van Widodo op 26 feb 2020
Dear Mr. Abdi, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager