Exterieur

Beoordelingen van ibis Styles Jakarta Airport

3.5 out of 5
ibis Styles Jakarta Airport
Jl. Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang, Banten

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 203 van 765 beoordelingen" "
Gastenscore: 8 - Goed. 344 van 765 beoordelingen" "
Gastenscore: 6 - Redelijk. 150 van 765 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 765 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 765 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Joos

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima locatie voor kort verblijf, bij stop overs
1 nacht verbleven in september 2023
Reactie van Ulil Azmi - General Manager op 2 nov 2023
Dear Mr. Joos,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 – Uitstekend

Desmond

1 nacht verbleven in september 2023
Reactie van Ulil Azmi - General Manager op 25 sep 2023
Dear Mr. Desmond,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 – Uitstekend

Carl Daniel

1 nacht verbleven in augustus 2023
Reactie van Ulil Azmi - General Manager op 25 sep 2023
Dear Mr. Carl Daniel,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 – Uitstekend

Soby, Helmond

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We kwamen in de avond na 19.00u aan. Het zwembad was eigenlijk al gesloten. Toch mochten we na vragen een uurtje zwemmen van het personeel. Verder was het er heel netjes.
1 nacht verbleven in juli 2017
Reactie van Gunawan Widodo - General Manager op 22 okt 2019
Dear Soby, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Ferry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig en schoon hotel
1 nacht verbleven in september 2019
Reactie van Gunawan Widodo - General Manager op 26 sep 2019
Dear Ferry, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Gunawan Widodo - General Manager op 23 sep 2019
Dear guest, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for an overlay night
Fast check-in; comfortable room, perfect breakfast, close to airport but shuttle services might be more frequent.
1 nacht verbleven in juni 2019
Reactie van Yoesi op 11 jul 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Yoesi B. TARUNA General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
Bathroom to smal and dark, toilet as well smal and dark.
1 nacht verbleven in maart 2019
Reactie van Yoesi op 8 apr 2019
Dear Valued Guest, Thank you for taking the time to write your review in regards to your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Yoesi B. TARUNA General Manager

8/10 – Goed

jan, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed bij de airport
Goed hotel tussen vluchten of als je met het vliegtuig vroeg vertrekt. Goed ontbijt.
1 nacht verbleven in april 2018
Reactie van Arief Maulana op 17 mei 2018
Dear Jan, Thank you for sharing your experiences stay at Ibis Styles Jakarta Airport, we are glad that you like our breakfast, at Ibis Styles Jakarta Airport we always put guest satisfaction as our priority. We always happy to received positive or constructive feedback from our guest, I will share to all my staff to encourage them to be always consistent being friendly and give the best service to all the guest. Once again thank you and hope your next visit will be more enjoyable. Sincerely yours, Arief MAULANA General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
goed voor terugvlucht. Dichtbij vliegveld.
Geen gemakkelijk bereikbare restaurants in de buurt. Dus verplicht eten in hotel tegen hogere prijzen dan buiten hotel.
1 nacht verbleven in april 2018
Reactie van Arief Maulana op 11 apr 2018
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback about our food is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Arief MAULANA General Manager

8/10 – Goed

jan, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel near the airport
Good hotel near the airport Soekarno Hatta. Free shuttle from and to airport. Breakfast Indonesian and western. Good hotel for a stay over between flights.
1 nacht verbleven in augustus 2017
Reactie van Arief MAULANA op 25 aug 2017
Dear Jan, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

8/10 – Goed

Soby, H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel dicht bij het vliegveld
Heel fijn hotel als je op doorreis bent. Dicht bij het vliegveld. Wij kwamen om 21.00u aan en wilden graag nog even zwemmen omdat we de volgende dag weer door zouden vliegen. Na even overleggen mochten we tot 22.00u zwemmen. Heel fijn! Na een email naar het hotel, krijg je de tijden door wanneer de airport shutle rijdt. Dit is niet ieder uur, dus wel even in de gaten houden. Ontbijt was netjes, vooral warme gerechten. We werden netjes op het vliegveld af gezet door de airport shuttle van Ibis.
1 nacht verbleven in juli 2017
Reactie van Arief MAULANA op 3 aug 2017
Dear Soby, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. We have read your comments about the hotel and we greatly appreciate that you took the time to write, as our guest satisfaction is our main priority. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our talents as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Arief MAULANA General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Free airport transport
Goed hotel. Er is niets in de directe omgeving die gemakkelijk te voet bereikbaar is. Het hotel ligt direct aan de vierbaanse hoofdweg naar het vliegveld. Als het aandurft - niet aan te bevelen en heb het niemand zien doen - kan je via de berm van de hoofdweg in de richting van Jakarta naar een lokaal weggetje lopen met een supermarktje. Er is een low budget accommodatie van het zelfde hotel achter het hoofd gebouw, het kan blijkbaar nog goedkoper.
Reactie van Arief MAULANA op 17 okt 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 – Redelijk

Judith

Positief: Netheid, staat van de accommodatie en faciliteiten
Prima voor nacht voor/na vliegreis
Prima hotel voor 1 nacht. Helaas was de 24-uurs roomservice niet aanwezig (ik belde om 3 uur s nachts ivm jetlag maar werd verteld dat er tussen 2-6 geen eten wordt gemaakt). Dat is toch geen 24 uur service?
Reactie van General Manager op 18 okt 2016
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate your sharing, your concerns, and your corrective feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Arief MAULANA General Manager

8/10 – Goed

Michael, Almere

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
voldoende voor 1 nacht
1 overnachting als tussenstop van Bali naar Nederland. Afstand airport hotel ideaal.. 10 minuten en er is een gratis shuttlebus. Elke ochtend om de 90 min ook weer een shuttle terug naar de airport. Kamers schoon, heerlijke douche. Voor 1 nacht is het te doen, niet langer dan dat. Geen ramen op de kamer.
Reactie van Teuku RUSIANSYAH op 4 jun 2016
Dear Michael, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

10/10 – Uitstekend

jan, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed airport hotel
Mooie kamer, goede airconditioner, prima ontbijt. Dicht bij de luchthaven (10 minuten en gratis transfer
Reactie van T. Rusiansyah op 24 mrt 2016
Dear Jan, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 – Goed

RE, S te NL.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel met Stijl.
Geweldige plek vlakbij het vliegveld om een nachtje te verblijven als je laat aankomt of vroeg moet vertrekken. Vanwege het éénrichtingverkeer er naar toe denk je eerst volledig verkeerd te rijden. Wees gerust, de taxi-chauffeur neemt je niet in de maling. Hij kan niet anders. Het buffet in het restaurant is een goede keus. Van het menu kun je niet alles krijgen wat je uitzoekt. Het is "habis", oftewel "net op" zul je in Indonesie regelmatig horen!
Reactie van Teuku RUSIANSYAH op 31 okt 2015
Dear Valued Guest, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

10/10 – Uitstekend

suzanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ideaal, dichtbij vliegveld, prima shuttlebus.
Modern, nieuw hotel. Gezellige kleuren. Ontbijt leek prima, echter niet volledig gebruikt omdat we een vroege vlucht hadden. Maar om half 6 konden we al wel gebruik maken van wat brood, koffie. e.d.
Reactie van Teuku RUSIANSYAH op 31 aug 2015
Dear Suzanne, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima kamer voor een nachtje. Het ontbijt was niet heel bijzonder.
Reactie van Teuku RUSIANSYAH op 31 okt 2015
Dear Valued Guest, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us, however your feedback about breakfast are highly appreciated to improve our quality of products. Thank you for sharing and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

10/10 – Uitstekend

Maria Magdalena, Solo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een aanrader
Zeer net hotel met vriendelijk personeel. Aangenaam verblijf kwa inrichting. Westers-Indonesische keuken.
Reactie van Teuku RUSIANSYAH op 5 sep 2015
Dear Valued Guest, Thank you for choosing to stay at Ibis Styles Jakata Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to Ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel voor eerste/laatste nacht in Indonesië
Hotel dicht bij vliegveld, met haal en breng service. Prima ontbijt. Omgeving stelt niets voor. Maar voor eerste of laatste overnachting voor een vlucht, prima
Reactie van Teuku RUSIANSYAH op 26 sep 2015
Dear Valued Guest, Thank you for choosing to stay at Ibis Styles Jakata Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to Ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

10/10 – Uitstekend

myrna, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel vlakbij de luchthaven.
Het hotel is ideal omdat vlakbij de luchthaven. I.V.M. het drukke verkeer in Jakarta. Het personeel bij de receptie spreek goed engels en je bent snel geholpen. De kamer wordt dagelijks netjes gehouden. Badkamer is prima.
Reactie van Teuku RUSIANSYAH op 25 jul 2015
Dear Valued Guest, Thank you for choosing to stay at Ibis Styles Jakata Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to Ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 – Goed

Eduard, Antwerpen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice transit hotel near de airport
Een zeer prettig hotel, goed personeel. Weinig op aan te merken, behalve het ontbijt is wat bescheiden en bestaat uit lokale buffet, mocht men ontbijt zeer belangrijk vinden. Gratis transport van en naar de luchthaven. We werden bij aankomst van de luchthaven opgehaald en de volgende dag teruggebracht met de gratis shuttle bus van het hotel. Informeer wel eerst bij het hotel mocht je gebruik maken van de shuttle bus.
Reactie van Teuku RUSIANSYAH op 4 sep 2015
Dear Eduard, I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

6/10 – Redelijk

Sienna

Good for an airport hotel. Pool area is very mosquito-y and there is poor air circulation so it smells heavily of cigarette smoke. Food is okay, pricey for what it is. Shuttle is NOT consistent. Different staff will tell you different information about the schedule. Air con in room was good enough but noisy at points in the night. Shower temperature fluctuates A LOT so be careful. I kept it fairly cool to avoid being burned during the heat flashes. Probably would not recommend to a friend, but it was good enough for one night before my long flight back to The States.
1 nacht verbleven in april 2024
Reactie van Riasto Ardi op 22 apr 2024
Dear Sienna,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned mosquito at pool area, our shuttle services and hot water in the room.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsGuest Experience Team

2/10 – Ontzettend slecht

Sartono

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at some hotels for my traveled. This hotel is the smallest, tiniest, and very uncomfortable. Room space is so tiny, can't open my 2 big lugage in the same time, no space! AC is not working, just worked as a fan instead. So the room temp was really hot. Reported the problem, just 1 time tehnician came and nothing fixed, no change room also. So i have to bear with the worst 3 nights there, I can't sleep because of the room temp. I paid online in full when booked the hotel, so i can't move/cancelled the stays. There was no excitement for their foods too .. just like home amateur cooking, salty or no taste at all, not like a hotel class food standart.
3 nachten verbleven in maart 2024
Reactie van Ulil Azmi - General Manager op 12 apr 2024
Dear Bapak Sartono,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned regarding our AC and food quality. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

10/10 – Uitstekend

Syafril

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The best
1 nacht verbleven in april 2024

6/10 – Redelijk

Fabienne

Reisde met partner
Negatief: Netheid
Kleines, zweckmässiges Zimmer, für eine Nacht ausreichend. Preis-Leistung stimmt.
1 nacht verbleven in maart 2024
Reactie van Riasto Ardi op 22 apr 2024
Dear Fabienne,Thank you for taking time to share your experience with us. We do apologize that your experience did not meet your expectation. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsGuest Experience Team

4/10 – Matig

Gota

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in and check out procedures were very slow. There is only one person at the reception, which was so bad
1 nacht verbleven in februari 2024
Reactie van Ulil Azmi - General Manager op 27 mrt 2024
Dear Gota,Thank you for taking time to share your experience with us. We do apologize that your experience did not meet our expectations. We have informed our related department for immediate action to ensure this not happen in the future. We appreciate your sharing and hope that you will give us an opportunity for better serve you in the future.Best Regards,Ulil Azmi - General Manager

6/10 – Redelijk

Michael

1 nacht verbleven in februari 2024
Reactie van Ulil Azmi - General Manager op 27 feb 2024
Dear Michael,Thank you for your time to give us your score at ibis Styles Jakarta Airport. We appreciate your score and hopefully your next visit will be more pleasant than the previous one.Best Regards,Ulil Azmi - General Manager

10/10 – Uitstekend

Marthen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

HARNINA

1 nacht verbleven in januari 2024

4/10 – Matig

KATSUYUKI

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No towel placed. electrical socket was loose.
1 nacht verbleven in januari 2024
Reactie van Ulil Azmi - General Manager op 30 jan 2024
Dear Katsuyuki,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

8/10 – Goed

Sri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Close to the airport, which was great after a long flight. The bed was really, REALLY comfortable! Breakfast was amazing! There were sooo many delicious options.
1 nacht verbleven in januari 2024

8/10 – Goed

Idris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Siistii ja ystävällinen
Kyllä siisti ja ystävällinen hotelli, lähellä lentokenttä. Suosittelemme
1 nacht verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, comfort kamer
나쁘지않음
딱 하룻밤 비행기를 타기 위해 잠깐 쉬어가는 용도로 좋은 호텔입니다
1 nacht verbleven in januari 2024
Reactie van Ulil Azmi - General Manager op 17 jan 2024
Dear Our Valued Guest,Thank you for taking time to share your experience with us. It is always a pleasure to receive a feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Ulil Azmi - General Manager

8/10 – Goed

Anja

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to airport
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Janio Paulo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom. Funcionários gentis, um breakfast. Perfeito
2 nachten verbleven in januari 2024

4/10 – Matig

KATSUYUKI

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
エレベーターのボタンが、非常に分かり難い。
1 nacht verbleven in december 2023

8/10 – Goed

Shinnosuke

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023

4/10 – Matig

mona

1 nacht verbleven in november 2023

8/10 – Goed

Francois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon hôtel, peut mieux faire
Bon hôtel à proximité de l'aéroport, excellente restauration, chambre assez spacieuse sauf l'absence de mini frigo. Internet insuffisant dans notre chambre.
3 nachten verbleven in november 2023

8/10 – Goed

Francois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon hôtel et bon rapport qualité prix à proximité de CGK, Compter quand même 10 minutes de taxi qui doit faire le tour de l'aéroport.
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Mamoru

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wifiが使用できなかった
1 nacht verbleven in november 2023
Reactie van Ulil Azmi - General Manager op 20 nov 2023
Dear Mamoru,Thank you for taking time to share your experience during stay with us. We do apologize that your experience did not meet your expectations especially for our wifi facilities, We had passed to related department for immediate improvement and rectification is made accordingly. We apreciate your comments and hopefully that you can give us an opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

6/10 – Redelijk

Mamoru

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
空港近くで助かります。
1 nacht verbleven in november 2023
Reactie van Ulil Azmi - General Manager op 13 nov 2023
Dear Mamoru,Thank you for taking time to share your experience with us. Indeed that our hotel near to Jakarta International Airport Soekarno Hatta. We appreciate your sharing and hope that you can give us to serve you better in the near future.Best Regards,Ulil Azmi - General Manager

10/10 – Uitstekend

Joseph

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All was just fine . Easy to get to. Nice buffet breakfast. Shuttle to and from the airport is posted in the hotel, but not on the website . It should be as well as the pick up location at the airport.
1 nacht verbleven in oktober 2023
Reactie van Ulil Azmi - General Manager op 2 nov 2023
Dear Mr. Joseph,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Another night before a morning flight
Standard room; food okay; clean enough. Shuttle bus still at limited times and still too many people trying to use the morning shuttles. Hotel should stop being so cheap and run more shuttles. The buses are already there, as are the staff to drive them, so provide the hotel to airport shuttle more often. This is the one key thing for a successful airport hotel: easy access! Ibis Styles has the perfect location for access, but then runs shuttles infrequently???
1 nacht verbleven in oktober 2023
Reactie van Ulil Azmi - General Manager op 2 nov 2023
Dear Mr. Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
Standard airport hotel
Ibis Styles is fine for an overnight stopover before flying out of Jakarta. It’s not really near anything except other hotels and the airport access road. Go there, sleep, leave. Food is okay. Room is generally okay, but bathrooms are slowly looking in poorer condition every time I visit. Main issue is the airport shuttle doesn’t run frequently enough. It’s always full because the hotel is skimping on its service. It also uses the one same shuttle bus for guests from the adjacent Ibis Budget so of course every service is full. Just run more shuttles, more frequently, and this place would be perfect for a relatively cheap and easy airport hotel stay.
1 nacht verbleven in september 2023
Reactie van Ulil Azmi - General Manager op 2 nov 2023
Dear Mr. Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 – Uitstekend

Roger

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good middle class hotel. It has everything needed for a comfortable stay.
4 nachten verbleven in oktober 2023