Kawasan Rasuna Epicentrum, Jl. H.R. Rasuna Said, Kuningan, Jakarta, Jakarta
Beoordelingen
8,6
Uitstekend
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 159 van 347 beoordelingen" "
10 - Uitstekend
159
Gastenscore: 8 - Goed. 136 van 347 beoordelingen" "
8 - Goed
136
Gastenscore: 6 - Redelijk. 35 van 347 beoordelingen" "
6 - Redelijk
35
Gastenscore: 4 - Matig. 7 van 347 beoordelingen" "
4 - Matig
7
Gastenscore: 2 - Ontzettend slecht. 10 van 347 beoordelingen" "
2 - Ontzettend slecht
10
8,6/10
Netheid
8,6/10
Personeel en service
8,4/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
21 okt 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel. Wij hebben hier met plezier verbleven
Geverifieerde reiziger
4 nachten verbleven in oktober 2019
10/10 – Uitstekend
santie , the netherlands
15 sep 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel and a very good staff.
It was a great stay. Every thing was excellent. Wow stay...
santie
3 nachten verbleven in september 2017
8/10 – Goed
Nadja, Den Haag
20 feb 2016
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nul flexibiliteit, wantrouwen van staff, wel formele vriendelijkheid, maar geen goede service
Nadja
10/10 – Uitstekend
Oliver
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service for all amenities. Definitely recommend.
Oliver
7 nachten verbleven in maart 2024
Reactie van The Grove Suites by Grand Aston op 2 apr 2024
Dear Mr. Oliver,Greetings from The Grove Suites by Grand AstonRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest!Best regards, The Management of The Grove Suites by Grand Aston
10/10 – Uitstekend
ANTONY
5 jan 2024
ANTONY
4 nachten verbleven in december 2023
10/10 – Uitstekend
Pioray
13 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Helpful Staff. 5 Stars
Pioray
2 nachten verbleven in december 2023
Reactie van The Grove Suites by GRAND ASTON op 14 dec 2023
Dear Pioray,Greetings from The Grove Suites by GRAND ASTONThank you for having the time to review our property. It is a very valuable review from our guests on supporting our mission to serve you better every day.We also thank you for the compliments given to our staff, we will be happy to convey them. Thank you once again for your stay and feedback, we hope you enjoy your stay with us at The Grove Suites by GRAND ASTON.Best regards,The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
moh idzwan
25 okt 2023
moh idzwan
1 nacht verbleven in oktober 2023
Reactie van The Grove Suites by GRAND ASTON op 29 okt 2023
Dear Mr. Moh. Idzwan,Greetings from The Grove Suites by GRAND ASTONThank you for having the time to review our property, we are so delighted for your positive review!Thank you once again for your stay and feedback, we look forward to welcoming you back soon!Best regards, The Management of The Grove Suites by GRAND ASTON
6/10 – Redelijk
myungshin
Zakenreiziger
15 okt 2023
Positief: Personeel en service, comfort kamer
Negatief: Netheid
흠 2박있었습니다. 타올 완전 시커멓게 생기가 담배그을린 냄새와 얼굴과몸닦기 찝찝할정도였습니다. 그와 나머지는 나름 괜찮은 서비스였습니다
myungshin
2 nachten verbleven in oktober 2023
Reactie van The Grove Suites by GRAND ASTON op 29 okt 2023
Hello Mr. Myungshin,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. We apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay and at that time it was our failure to provide the best service. We have taken steps to ensure that this never happens again in the future and back to provide excellent service like we used to. We hope you give us a chance to make things right by staying with us again in the near future with enhanced excellent services! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
Berial
27 sep 2023
Berial
1 nacht verbleven in september 2023
Reactie van The Grove Suites by GRAND ASTON op 29 okt 2023
Dear Mr. Berial,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. It is a very valuable review from our guests on supporting our mission to serve you better every day. Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by GRAND ASTON.Best regards, The Management of The Grove Suites by GRAND ASTON
8/10 – Goed
Olivier
Zakenreiziger
2 apr 2023
Positief: Netheid, personeel en service
Chambres agréables mais besoin de renovation
Hôtel situé dans une zone sécurisée. Petit centre commercial à côté mais sans intérêt. Lobby agréable donnant sur la piscine. Hôtel vieillissant et ayant besoin de modernisation. Chambre très agréable avec grandes baies vitrées. Salon et chambre. Baignoire. Meubles vieillissants mais entretenus. Jolie piscine, petite et peu d’ombre. Une fois rénové, il sera superbe.
Olivier
1 nacht verbleven in maart 2023
Reactie van The Grove Suites by GRAND ASTON op 4 apr 2023
Dear Mr. Olivier,Greetings from The Grove Suites by GRAND ASTONFirst of all we would like to thank you for taking the time to review our property with your honest experience. We apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. Renovation and maintenance projects of the rooms are in progress and it will give the new ambience and looks of the hotel. We also do our best to improve the speed of our wifi and have free disruption of connectivity. We truly look forward to welcoming you back at The Grove Suites by GRAND ASTON with enhanced excellent services.Best regards, The Management of The Grove Suites by GRAND ASTON
2/10 – Ontzettend slecht
yusuke
5 mrt 2023
yusuke
2 nachten verbleven in maart 2023
Reactie van The Grove Suites by GRAND ASTON op 31 mrt 2023
Dear Mr. Yusuke,Greetings from The Grove Suites by GRAND ASTONFirst of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
Glenn
Zakenreiziger
2 feb 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Glenn
2 nachten verbleven in januari 2023
Reactie van The Grove Suites by GRAND ASTON op 2 feb 2023
Dear Mr. Glen,Greetings from The Grove Suites by GRAND ASTONRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
Qipeng
11 dec 2022
Qipeng
1 nacht verbleven in december 2022
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
4 dec 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central location and good stay
Good hotel. Staff and service are excellent. The room was comfortable and in good condition. Wide selection of options for breakfast buffet. Would stay again.
Geverifieerde reiziger
5 nachten verbleven in november 2022
Reactie van The Grove Suites by GRAND ASTON op 5 dec 2022
Dear Valued Guest, Greetings from The Grove Suites by GRAND ASTON Thank you for having the time to review our property, we are so delighted about your positive review!Thank you once again for your stay and feedback, we look forward to welcoming you back soon! Best regards, The Management of The Grove Suites by GRAND ASTON
6/10 – Redelijk
Nihar
Zakenreiziger
2 dec 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay, improve connectivity
Overall stay was good but internet services were pathetically slow. Hotel Staff was excellent with their service
Nihar
2 nachten verbleven in november 2022
Reactie van The Grove Suites by GRAND ASTON op 5 dec 2022
Dear Nihar, Greetings from The Grove Suites by GRAND ASTON First of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
8/10 – Goed
KYUSEOK
29 nov 2022
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
좋은 위치
자카르타 중심가에서 약간 떨어져 있지만, 택시로 이동하기 쉬운 장소, 호텔주변에는 걸어서 가능한 로컬 식당가 및 클럽,작은몰,전철MRT역등, 늦은 아침을 좋아하시는 분들은 호텔아침결재 보다는 호텔 바로 앞 로컬식당가에서 정말 저렴하게 여러가지 음식을 즐길 수 있습니다.다만 방에 가끔 나타나는 바퀴 벌래는 때려 잡아야 한다는게,, ^^
KYUSEOK
6 nachten verbleven in november 2022
Reactie van The Grove Suites by GRAND ASTON op 5 dec 2022
Dear Mr. Kyuseok, Greetings from The Grove Suites by GRAND ASTON First of all, we would like to thank you for taking the time to review our property with your honest experience. Representing the entire management and employees of The Grove Suites by GRAND ASTON I apologize for the inconvenience in services we provide to you. We do understand the importance of your comfortable stay. We sincerely hope you enjoyed your stay and will come back again! Thank you so much for your attention.Best regards, The Management of The Grove Suites by GRAND ASTON
8/10 – Goed
Mark
Zakenreiziger
23 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short two day business stay. Staff were excellent throughout - friendly, helpful and efficient. Very modern comfortable room. Bar area closes early - 8:30pm - but otherwise no complaints.
Mark
3 nachten verbleven in oktober 2022
Reactie van The Management of The Grove Suites by GRAND ASTON op 25 okt 2022
Dear Mr. Mark ,Greetings from The Grove Suites by GRAND ASTON Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
dean, Bangna
Zakenreiziger
12 sep 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are always very good here. Book with the breakfast buffet, which is good and has a reasonable selection of foods.
dean
1 nacht verbleven in september 2022
Reactie van The Grove Suites by GRAND ASTON op 13 sep 2022
Dear Mr. Dean,Greetings from The Grove Suites by GRAND ASTONRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!Best regards, The Management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
7 jul 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in juli 2022
Reactie van The Management of The Grove Suites by GRAND ASTON op 13 jul 2022
Dear Valued Guest,
Greetings from The Grove Suites by GRAND ASTON
Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. Looking forward to welcoming you again at The Grove Suites by GRAND ASTON at the soonest!
Best regards,
The Management of The Grove Suites by GRAND ASTON
8/10 – Goed
Christian
Zakenreiziger
18 jun 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice reception at check in on arrival. Rooms are exactly as shown in the pictures. My room was on 10th floor. Breakfast has a good choise of food and covers all your needs.
Minus points: Ordering the inhouse dinner a la carte took more than 1 hour to be delivered, and actually food was cold.
Housekeeping did not work as expected, I did ask to make up the room in the afternoon at the receiption desk, comming back late evening room was still as I left it.
All in all still good experience.
Christian
2 nachten verbleven in juni 2022
Reactie van The Grove Suites by GRAND ASTON op 18 jun 2022
Dear Mr. Christian,
Greetings from The Grove Suites by GRAND ASTON
First of all we would like to thank you for taking the time to review us, a very valuable thing because we are trying to be better.
Management and employees of The Grove Suites Hotel apologize for the inconvenience in services we provide to you especially about the inhouse dinner & make up room. We ensure that the Departments concerned make improvements. We have taken steps to ensure that this will never happen again in the future. We look forward to welcoming you back at The Grove Suites by GRAND ASTON.
Warm regards,
The Management of The Grove Suites by GRAND ASTON
6/10 – Redelijk
Mark
30 mei 2022
Mark
2 nachten verbleven in mei 2022
Reactie van The Grove Management op 10 jun 2022
Dear Mr. Mark,
Greetings from The Grove Suites by GRAND ASTON
Thank you for taking the time to write us a review, we are apologize if you had any unpleasant stay. We hope to welcome you back at The Grove Suites by GRAND ASTON.
Best Regards,
The management of The Grove Suites by GRAND ASTON
10/10 – Uitstekend
Richard
20 okt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel. Clean,comfortable and very helpful staff.
Richard
2 nachten verbleven in oktober 2020
6/10 – Redelijk
Annick
Zakenreiziger
14 mrt 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wifi and air conditioning need improvement
Great room, quite confortable.
However the wifi couldn't work on the desk area of the room.
It was working on the bed though.
This was not convenient to work.
Also the air-conditioning was working but it was quite hot on the bed area while the sofa area was ok.
For business trip those 2 items are quite important...
Except that the room is quite confortable and the hotel well located.
Annick
2 nachten verbleven in maart 2020
10/10 – Uitstekend
ILHO
Zakenreiziger
13 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was comfortable. Thank you.
ILHO
7 nachten verbleven in maart 2020
8/10 – Goed
Geverifieerde reiziger
10 mrt 2020
Geverifieerde reiziger
2 nachten verbleven in februari 2020
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
20 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Delightful Hotel
The Groves Suites was great choice for my first visit to Jakarta. The staff was over and beyond helpful (very friendly). It us located in a very nice area. And accessible to area tourist spots. I even discovered a Street Food Market across the street from the hotel. There's even a mall entrance connected to the hotel
Latosha
2 nachten verbleven in december 2019
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger, Reisde met partner
29 dec 2019
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The location is prime. Unfotunately, the room temperature cannot be adjusted.
Geverifieerde reiziger
1 nacht verbleven in december 2019
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep, Zakenreiziger
17 dec 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is not a Expedia VIP Hotel but was advertised as such.
Staff were warm and friendly.
Facilities look a bit tired.
Geverifieerde reiziger
1 nacht verbleven in december 2019
8/10 – Goed
ST, Tokyo
Zakenreiziger
16 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was convenient due to close to shopping mall and restaurant.
Room was clean and comfortable, staff was also good and kindness.
But I don’t like too much mirror in the room.
ST
4 nachten verbleven in december 2019
8/10 – Goed
Dominic
Zakenreiziger
11 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Checked in but the form was printed and addressing me as “Ms”. And somehow my stays are not registered on hotel.com even though I did check in and stay. The hotel must have screwed up somehow.
Geverifieerde reiziger
2 nachten verbleven in oktober 2019
10/10 – Uitstekend
MOHAMMED NEDA, المملكة العربية السعودية - جدة
5 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
رااااائع كما عهدناه
MOHAMMED NEDA
2 nachten verbleven in oktober 2019
8/10 – Goed
Geverifieerde reiziger
4 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
اقامه جميله
الفندق هادي و مرتب و مريح و الفطور جميل و امن والطاقم بشوش و متساعد و احترافي
Geverifieerde reiziger
5 nachten verbleven in september 2019
8/10 – Goed
Geverifieerde reiziger
4 okt 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가성비 좋은 편리한 호텔입니다
Epiwalk가 바로 연결되어 있어, 간단히 장보거나 스타벅스에 들를 수 있어 편리합니다. 가격 대비 방이 넓고 매일 청소 상태도 좋아서 만족스럽게 이용했습니다!
Geverifieerde reiziger
3 nachten verbleven in september 2019
10/10 – Uitstekend
Geverifieerde reiziger
30 sep 2019
Geverifieerde reiziger
1 nacht verbleven in september 2019
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger, Reisde met partner
12 sep 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location in down town and spacoius room with kitchen