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Beoordelingen van Sun Island Suites & Spa Goa Gong

4 out of 5
Sun Island Suites & Spa Goa Gong
Jl. Raya Goa Gong, Jimbaran, Bali

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 22 van 32 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 32 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 32 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 32 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 32 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Chaula

Reisde met een groep
Positief: Netheid, comfort kamer
Massive villa with stunning view
The place is massive, top notch comfortable bed and proper private pool. Staff is very friendly and helpful. The only thing taht could be improved is amenities like shower gel, shampoo etc. But other than that everything is absolutely exceeding our expectations! We will come back.
4 nachten verbleven in januari 2023
Reactie van Ism op 26 jan 2023
Dear Ms. Chaula,Warmest greetings from Sun Island Bali.Thank you for sharing a review of your stay at the Sun Island Suite Goa Gong. We are pleased to learn that you enjoyed your stay with us. Rest assured your feedback would be taken as an encouragement to keep maintaining our standard of service in any given situation.In the end, we are looking forward to welcoming you back to your 2nd home the Sun Island Suite Goa Gong when you return to Bali in the future.Best regards,

4/10 – Matig

Bernard Setiadi

Negatief: Netheid, comfort kamer
2 nachten verbleven in december 2021

8/10 – Goed

Enkhee777, Ulaanbaatar

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Villa is nice! but it is necessary to renew the towel.
7 nachten verbleven in februari 2020
Reactie van Public Relations Team op 6 mrt 2020
Dear Enkhee777, Warmest Greetings from Goa Gong, Thank you for staying with Sun Island Suites & Spa Goa Gong and sharing your feedback with us. We are glad to know that our suites could live up to your expectation. On the other hand, we have noted your feedback about the towel. We will take a look and make sure an action would be taken if needed. Your feedback means a lot for us, and we hope that we are able to see you, and welcoming you back as our repeater, soon! Best regards,

8/10 – Goed

Edward

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The villa was very big and with a nice swimming pool, we wish the place was a bit cleaner. Also the whole place is on a very steep hill so sometimes the taxi drivers won’t drive up to pick us up.
7 nachten verbleven in oktober 2019
Reactie van Public Relations Team op 5 nov 2019
Dear Edward, Warmest Greetings from Goa Gong! Thank you for staying with Sun Island Hotel and Spa Goa Gong and sharing during your current holiday in Bali. We are glad learning that our suite could live up to your expectation. On the other hand, we have noted your feedback about the cleanliness. Please know that cleanliness always become one of our priority, and we always try our best to fulfill the standard. Furthermore, Goa Gong is located at the top of Bali area, and maybe it's quite difficult for unprofessional driver to passing through the road. However, regardless the difficult uphill road, Goa Gong is one of the best area to enjoy the amazing Bali's view. In the end, we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Public Relations Team op 21 aug 2019
Dear beloved guest, Warmest Greetings from Goa Gong! Thank you for staying with Sun Island Suites and Spa Goa Gong and sharing your experience with us. We are glad learning that you are satisfied with your stay in the suite and enjoy your holiday. We are looking forward to welcoming you back and spend your next journey in Bali with us again! Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place to stay and a nice garden
We stayed for a couple of nights and it was a great experience overall. Our private infinity pool wasn't filled up and needed some service and maintenance. It was fine as we got to use one of the other ones instead with better view. Breakfast was OK, nothing special or anything, with the choice of four types of menus. Unfortunately didn't get a chance to try the in-house massages as they were fully booked while we were there. The garden area is big and very ideal for kids to play and run around. Easy access and good views from all the suites. All in all a good place to stay and very family friendly.
2 nachten verbleven in juli 2019
Reactie van Public Relations Team op 29 jul 2019
Dear beloved guest, Warmest Greetings from Goa Gong! Thank you for choosing Sun Island Suites and Spa Goa Gong, and sharing your honest experience with us. We are glad knowing that your overall stay with your family went pleasantly. On the other hand, we are saddened to know that you don't have a chance to try our spa. Prior reservation is very recommended, due to our limited therapist. With this feedback, we are really looking forward to welcoming you and your family again in Sun Island Suite and Spa Goa Gong, and try our spa menu. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
We had a great time! Friendly staff and great facilities!
3 nachten verbleven in juni 2019
Reactie van Public Relations Team op 22 jul 2019
Dear beloved guest, Warmest Greetings from Goa Gong! Thank you for staying with Sun Island Hotel and Spa Goa Gong, and sharing your honest experience with all of us. We are delighted learning that your stay with your family could live up to your expectation. Most importantly, thank you for highly appreciating our staff for their dedication service. Please know that your kind words means a lot for us, and it would be taken as our motivation to keep delivering the best and only the best in any given situation and time. In the end, we are ready to welcoming you back to our warmest hospitality, soon! Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in juni 2019
Reactie van Public Relations Team op 19 jun 2019
Dear Guest Warmest Greetings from Goa Gong, Thank you for staying with Sun Island Suites and Spa Goa Gong. We are happy to received a perfect review from you. Looking forward to welcoming you back soon! Best regards,

10/10 – Uitstekend

Vebi, Sydney, AU

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and quiet villa on top of a hill with great view. Staffs are very accomodating and friendly. Would recommend this to everyone!
3 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent villa
Room was clean. Staff were responsive. Pool was beautiful for a quick dip. Cheap 15min taxi ride to the Jimbaran. Living area absolutely huge; perfect for a group of friends. Breakfast options are very disappointing. The only thing that looked edible was the boiled eggs. Fortunately plenty of nearby options!
3 nachten verbleven in juni 2018

6/10 – Redelijk

Andlau, Toulouse

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Globalement décevant ! Hormis une spacieuse villa avec une grande piscine privative, tout semble daté : finitions et aménagements des années 80. La terrasse en bois au bord de la piscine est complètement cuite avec des vis pouvant blesser les pieds. La cuisine est inutilisable car non équipée (pas de torchons, éponge, produit vaisselle...). Le petit dejeuner est totalement indigne du niveau des prestations espérées en rapport avec le coût demandé: produits de basse qualité, jus de fruits industriels, café et thé inbuvables... Pas de pression d'eau chaude dans la douche, cheveux dans le lit, taches de sang sur la taie d'oreiller... Absence du parasol et du salon de jardin sur la terrasse. Et ils proposent des prestations quils ne peuvent pas assurer: le barbecue a domicile malgré la très faible fréquentation du lieu et une demande faite dans les temps, n'a pu nous nous être accordé.
2 nachten verbleven in mei 2018

8/10 – Goed

rina, japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
最高のホテルでした!
初めてのバリ島、初めてのvillaでした！予約した時、villaのお部屋なのに安くてちょっと不安でしたが、従業員はとても親切で、お部屋も清潔、素晴らしい眺めと綺麗なvilla である意味期待を裏切られました^^!!!!強いて言うなら、シャワーの水圧が少し弱かったです。立地的には、山の方にあるので夜はとても静かで空気もよかったです！しかし、中心部や観光地へのアクセスはタクシーを使えば30分や1時間ほどで行けました！本当に泊まって良かったと思います！従業員にも感謝しています！またぜひ行きたいと思います‼︎
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Veldig fornøyd
Var veldig bra villa,l lit lang unna byen. Hvis du ønsker rolig sted så er det perfekt. Lit avhengig av bil for å komme deg rund. Total vurdering kjempe fin opplevelse.
8 nachten verbleven in augustus 2017

10/10 – Uitstekend

Fong, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy villa with great view and spacious
Overall experience staying in the villa is great. With the super spacious living room and bed room, and a private pool with great view. Garden is just a step away from the villa, suitable for family vacation or couple just to chill in the villa whole day. Although there is some issue on the water supply, the staffs respond to the issue in a quick and patience manner. Highly recommended to stay here for the environment and helpful staffs.

10/10 – Uitstekend

Joy, Jakarta, Indonesia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious room and clean
Room is spacious and 5 star facility. They serve in room breakfast. Location is kind of far, 30 mins to Jimbaran and steep hills.

6/10 – Redelijk

Li

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Good renovation but worst service. Avoid it!
This hotel covers the two extremes: it has very good renovated apartment but its service is the worst in any standard. Imagine it has no staff in the reception area and no one answer the call regardless of what time we are calling? I understand they only have four or five staff in total but shortage of staff is absolutely not an excuse of poor service! We have called direct to their Hotel Manager Mr Budi. But he left office every day at 5pm! And his staff needs to find him for any trivial thing but he never promptly replies his staff or us! Imagine how scarcely it will be as the apartment is on a hill and if there are any accident occurs in the hotel, who can save us?! If the hotel has zero commitment to serve their customers, why don't you turn the hotel to be normal apartment to let your tenant to self serve?

10/10 – Uitstekend

Kap Sin, Hong Kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely Amazing
Simply beyond my expectations

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
大到不得了，但又一塵不染！
除了沒餐廳外，其他一百分，會有人進屋為你煮早餐，很好吃，一進房門買有蜜月佈置，花束！泳池清潔！！私密度好！

8/10 – Goed

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlig suite men meget øde
Dejlig suite med masser af plads og fed pool..Personalet fantastiske og hele tiden hjælpsomme.. Det eneste er at man skal ud og køre for mad med mindre man køber ind til det og bruger køkkenet. Men køkken skabene plages af diverse kryb så det mindre lækkert :0( Ellers et dejligt stille sted hvor man rigtig kan få slappet af og være sig selv...

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ローション的にも静かでゆっくりと過ごすことが出来ました。 コストパフォーマンス的にも満足です。 ただし、交通手段の確保がネックになると感じました。

10/10 – Uitstekend

Jo, Gold Coast

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic huge villa with amazing views
My partner and I have just stayed at Sun Island for 3 nights and we wish we didn't have to leave. The suites were clean and massive, the views were to die for and the private pool was well maintained, refreshing and inviting. The staff were all so kind, friendly and very attentive nothing was to much trouble. We enjoyed having breakfast cooked for us each morning in our suite. The grounds and the suites are pristine you won't regret booking here if you want somewhere private to relax. You can get dropped off Jimbaran beach which is only a 10 min drive away. Definitely go to Sundara and watch the sunset. They run free shuttles to the local area. We are looking forward to coming back thank you for an amazing stay.
Lounge
View from bedroom
Ground
Private pool

10/10 – Uitstekend

David, Vancouver, BC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Value Resort
Amazing value for this resort. The best rooms and amenities while I stayed in Bali with a nice view and amazing Facilities.

10/10 – Uitstekend

West, California, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Large Beautiful Villa
Our stay at this resort was absolutely phenomenal! The staff was incredibly friendly and accommodating with any request we had. They arranged for a moped to be delivered to us, which became our main form of transportation for the week long stay (rental fee is ~$5-6 per day). The breakfast they prepared every morning was great and had several options (I chose the omelette everyday as it was delicious). They placed a romantic rose arrangement on our bed after learning it was our honeymoon. We loved the big open floor plan and private pool. Everything about this place was top notch. I wish we could have stayed longer, but if/when we ever return to Bali we will for sure be staying here again. TIP: DO NOT USE THE TAXI GUYS THAT WAIT AT THE AIRPORT. THEY CHARGED US 250k rupiah (~$20). We were naive and paid it before learning from the staff at Sun Island Suites that BLUEBIRD taxi service is much cheaper and the safest taxis to use for travelers. You should not pay more than 100,000 rupiah to get from the airport to the resort. Bargain their price down and if they won't budge, walk away and find someone outside who is willing to drive you for less. We used BlueBird to make a run to the supermarket to stock up on groceries. It was about 10 minute ride and only cost $3. Our driver was happy to wait for us until we finished shopping and give us a return ride back to the resort. Be sure to tip your service people when it is deserved. They are very grateful for even small tips.
Living room French doors open for view of pool

10/10 – Uitstekend

KarenLMaroney, Melbourne, Australia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hidden Gem
Pros - The photos don't do this place justice. It is stunning and well fitted out with good quality fittings unlike a lot of the other villas in Bali. It is a genuine 5 Star Villa. Cons - The staff could learn a thing or two from the busy villas in Seminyak. They are very slow and if you have somewhere in mind to visit they will try to suggest another option but I'm not sure if that's for commission. It is really hard to find this place most taxi drivers wont know where to go. Tell them its behind the University..that could help.

10/10 – Uitstekend

Lina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
绝佳的度假别墅
度假别墅在昂格森地区，远离金巴兰的喧嚣，环境非常棒，可远眺大海，唯一就是酒店没有餐厅，午餐和晚餐必须出去吃

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service i højeste niveau
Vi har været fuldt tilfreds med vores ophold i dette villa område. Dejligt og stille område med store villaer og en fantastisk udsigt. Fedt at man kunne blive kørt forskellige steder hen af ens butler.

10/10 – Uitstekend

Danny, usa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Views
The rooms, view, private pool, & service were all great!! The staff size is a little small for being a new place, so it may take a bit of time if you need them. Only problem I had were the mosquitoes. Our baby and myself got bitten quite a bit, but still a nice a place.

8/10 – Goed

waiyip, Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious room
This is a new hotel, so the condition of the room which is pretty good. The only downside is the breakfast, because they cook it in your villa, so you don't have much choice of it. But other than that everything is cool.

10/10 – Uitstekend

Xiao, China

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excllent
excllent

10/10 – Uitstekend

yiu fai micheal, Hong kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
各方面都非常好
非常好的Villa

10/10 – Uitstekend

Olga, Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing villas at Sun Island Suites in Jimbaran
We absolutely loved Sun Island Suites in Jimbaran. We booked the 2 bedroom villa and were so happy with this place. It only opened in August 2014 so everything is brand new and very clean. The house was 2 storey, with lounge room, dining, kitchen, toilet and private swimming pool downstairs. Upstairs had the 2 bedrooms, both with their own ensuites. The staff were wonderful and would stop at nothing to satisfy our every request. You have a butler each morning cook you either an american breakfast or a continental breakfast. The place is very well staffed and anytime we requested something they would come round in a few minutes. They were all so friendly and polite. The area itself, Goa Gong Jimbaran is nice and quiet. There are a few restaurants around but most are not within walking distance. We hired a car and are so glad we did. To get to the villa there is a very steep hill you need to go up. Im sure the staff would offer to transport you up and down, but having your own transport will help you get around. If you do decide to stay here make sure you check out Dream Land beach and Uluwatu temple. Overall, a wonderful villa if you are after a quiet, relaxing retreat.