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Beoordelingen van Holiday Inn Express Sandton Woodmead, an IHG Hotel

3 out of 5
Holiday Inn Express Sandton Woodmead, an IHG Hotel
Woodmead North Office Park, 54 Maxwell Drive, Sandton, Gauteng

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 46 van 186 beoordelingen" "
Gastenscore: 8 - Goed. 91 van 186 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 186 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 186 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 186 beoordelingen" "

8,4/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Leng Leng

6 nachten verbleven in februari 2018

8/10 – Goed

Gaone

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Experience
8 nachten verbleven in januari 2024
Reactie van Anel Muller op 1 feb 2024
Dear GaoneThank you for the wonderful feedback, we look forward welcoming you back in the future.

8/10 – Goed

Rui

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in december 2023
Reactie van Anel Muller op 10 jan 2024
Dear RuiThank you for the great rating, we appreciate it and we hope to welcome you back in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Anel Muller op 10 jan 2024
Dear AnonymousThank you for the great rating, we appreciate it and we hope to welcome you back in the future.

4/10 – Matig

Fortunate

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place has amoke and there wasa foul smell coming from the place. It was such a horrible experience that we had to move out before wnd of our stay
4 nachten verbleven in december 2023
Reactie van Anel Muller op 28 dec 2023
Dear FortunateThank you for your feedback, it is disappointing to hear that we did not meet your expectations as we strive to make each stay as comfortable as possible. If you may provide us more details regarding the "foul" smell that you experienced it would help us investigate and find a solution. Thank you once again for your feedback.

8/10 – Goed

Neresha

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff rude and inattentive to concerns and needs
4 nachten verbleven in november 2023
Reactie van Anel Muller op 28 dec 2023
Dear NereshaThank you for your feedback, we find it disappointing to hear that we did not meet your expectations as we strive to make each stay as comfortable as possible. Our team is always there to assist, please provide us more details on your experience in order for us to investigate further as we take guest feedback very seriously. Thank you once again for your feedback, we hope that you will give us another chance to stay with us to showcase to you what you experienced was a once off occurrence.

8/10 – Goed

Jannine

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always reliable
As always you can rely on HIX to be of good standard with great service.
1 nacht verbleven in december 2023
Reactie van Anel Muller op 28 dec 2023
Dear JannineThank you so much for the great feedback, we do appreciate it and we are grateful that you enjoyed your stay with us. We look forward welcoming you back soon.

10/10 – Uitstekend

Elmarie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed my 3rd stay at this Hotel over the past few months always nice to return, friendly staff
7 nachten verbleven in december 2023
Reactie van Anel Muller op 28 dec 2023
Dear ElmarieThank you for the great feedback, we do appreciate it and we are grateful that you enjoyed your stay with us. We look forward welcoming you back on your next visit.

10/10 – Uitstekend

Nyaradzai

Positief: Netheid, personeel en service en voorzieningen

6/10 – Redelijk

Linneth

1 nacht verbleven in december 2023
Reactie van Anel Muller op 28 dec 2023
Dear LinnethThank you for your rating we do appreciate it. We hope to welcoming you back in the future.

10/10 – Uitstekend

IQBAL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SAFETY BIG FEATURE
1 nacht verbleven in november 2023
Reactie van Anel Muller op 28 dec 2023
Dear IQBALThank you for the great feedback and rating, we do appreciate it and we are grateful that you enjoyed your stay with us. We look forward welcoming you back soon.

8/10 – Goed

George

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Anel Muller op 19 okt 2023
Good day GeorgeThank you for the great rating, we do appreciate it and we are grateful that you enjoyed your stay with us. We look forward welcoming you back soon.

8/10 – Goed

Christophe

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Séjour agréable, bon hôtel dans l'ensemble
Séjour agréable. Dommage que le balcon soit juste en face d'une autoroute, ce qui rend l'option inutile. Aussi, on entend le passage des voitures même les fenêtres closes (J'ai dormi avec des bouchons d'oreilles). Le service est bon et l’accueil très souriant et sympathique. J'avais envoyé un message pour une prise en charge à l'aéroport (via l'appli Hotels.com, mais je n'ai jamais reçu de réponse. Pourtant le rapport qualité prix est avantageux et je retournerai certainement dans cet hôtel propre et confortable.
5 nachten verbleven in september 2023
Reactie van Anel Muller op 9 okt 2023
Dear ChristopheThank you for the feedback it is much appreciated. We do apologize for the lack in communication and this will be sorted ASAP. We are grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

10/10 – Uitstekend

Tumi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My short stay was a good experience.
1 nacht verbleven in september 2023
Reactie van Anel Muller op 4 okt 2023
Dear TumiThank you for the great feedback, it is highly appreciated and we look forward welcoming you back soon.

8/10 – Goed

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van Anel Muller op 31 aug 2023
Dear IanThank you for the great review, much appreciated. We look forward welcoming you back soon.

8/10 – Goed

Avishkar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Anel Muller op 20 jul 2023
Dear AvishkarThank you for the great feedback, we do appreciate it. We look forward welcoming you back soon.

10/10 – Uitstekend

Raja

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect stay
very comfortable. staff goes out of their way to make you comfortable.
3 nachten verbleven in juli 2023
Reactie van Anel Muller op 17 jul 2023
Dear RajaThank you for the great feedback, we do appreciate it and we are grateful that you enjoyed your stay. We look forward welcoming you back soon.

10/10 – Uitstekend

Jazz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
huge bonus
Love this place. Easy with everything, and the breakfast included is a huge bonus. Worth every Rand
1 nacht verbleven in juli 2023
Reactie van Anel Muller op 11 jul 2023
Dear JazzThank you so much for the great feedback, we do appreciate it and so grateful that you enjoyed your stay with us. We look forward welcoming you back soon.

8/10 – Goed

Awais

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2023
Reactie van Anel Muller op 11 jul 2023
Dear AwaisThank you for the great review, we do appreciate it. We are grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

10/10 – Uitstekend

Raja

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Anel Muller op 21 jun 2023
Dear RajaThank you so much for the great review. We are so grateful for your feedback. We hope to welcome you back soon.

8/10 – Goed

LISE

1 nacht verbleven in juni 2023
Reactie van Anel Muller op 6 jun 2023
Good day LiseThank you for the great feedback, much appreciate. We are grateful that you enjoyed your stay with us and we look forward welcoming you back in the future.

10/10 – Uitstekend

LISE

1 nacht verbleven in mei 2023
Reactie van Anel Muller op 4 jun 2023
Good Day LiseThank you for the great feedback, we are grateful that you enjoyed your stay with us and we look forward welcoming you back in the future.

10/10 – Uitstekend

Vaneshree

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were friendly and helpful. Rooms were clean and well maintained. Good security and secure parking.
3 nachten verbleven in mei 2023
Reactie van Anel Muller op 23 mei 2023
Dear VaneshreeThank you so much for the great feedback, we do appreciate it. We are grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

4/10 – Matig

Robert

1 nacht verbleven in maart 2023
Reactie van Anel Muller op 10 mrt 2023
Dear RobertThank you for your feedback. We find it very disappointing that you did not enjoy your stay. We strive to make each stay as comfortable as possible. Please provide us with more details on your stay as this will help us improve our services we offer to our guests.

8/10 – Goed

bradley

1 nacht verbleven in januari 2023
Reactie van Anel Muller op 11 mrt 2023
Dear BradleyThank you so much for your feedback, we do appreciate it. Hope to welcome you back soon

8/10 – Goed

Phinius

Reisde met familie en kleine kinderen
Positief: Netheid
Good price and good breakfast.just that restaurant for dinner was closed
Reactie van Anel Muller op 10 jan 2023
Dear PhiniusThank you for the feedback it is much appreciated. Apologies for the outsourced restaurant being closed, they were busy with renovations in order to give our guest a better dining experience in the future. Thank you once again for the feedback and we look forward welcoming you back soon.

10/10 – Uitstekend

A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best breakfast
Room was clean and comfortable. Bed a little too firm for my liking but was told they can provide a mattress topper at no charge next time. They have a new breakfast assortment, best ever I've had at any Holiday Inn in SA.
1 nacht verbleven in augustus 2022
Reactie van Anel Muller op 12 aug 2022
Good Day A Thank you so much for the great feedback, we really do appreciate it and we are grateful that you enjoyed you stay with us. We hope to welcome you back soon.

8/10 – Goed

Igor

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2022
Reactie van Anel Muller op 3 aug 2022
Dear Igor Thank you so much for your rating, we do appreciate it and we are grateful that you enjoyed your stay with us. We look forward welcoming you back soon.

4/10 – Matig

Palesa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
unhappy with the services
the food was not nice and one of the waitress did not know what halaal was and did not try to assists us with alternatives. the staff was not helpful
2 nachten verbleven in juli 2022
Reactie van Anel Muller op 2 aug 2022
Good day Palesa Thank you for your feedback. We are unfortunately not Halal as our kitchen is not Halal certified. Some of the food products on our buffet is Halal friendly. Please note any special requests need to be communicated to the hotel prior to arrival. We strive to make each stay as comfortable as possible and providing the best service to our guests are of paramount importance to us. We do apologize for not meeting your expectations and we will coach our staff to be more helpful in the future. Thank you once again for your feedback it is much appreciated.

10/10 – Uitstekend

Riaan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2022
Reactie van Anel Muller op 5 jul 2022
Dear Riaan Thank you for the great feedback, we are grateful you enjoyed your stay with us. We look forward welcoming you back soon.

8/10 – Goed

bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel tres bien Mais acces compliqué à trouver
1 nacht verbleven in juni 2022
Reactie van Anel Muller op 4 jul 2022
Dear Bernard Thank you for your feedback, it is much appreciated. We hope to welcome you back soon.

10/10 – Uitstekend

Kojo

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Very civilised. Not in centre but short commute to town. Loved it
1 nacht verbleven in maart 2022
Reactie van Anel Muller op 4 jul 2022
Dear Kojo Thank you for your feedback, it is much appreciated. We are grateful you enjoyed your stay with us and we look forward welcoming you back soon.

8/10 – Goed

Amit

1 nacht verbleven in mei 2022
Reactie van Anel Muller op 17 mei 2022
Dear Amit Thank you for taking the time to tell us about your experience at Holiday Inn Express SANDTON - WOODMEAD. Thank you so much for the great feedback, it is highly appreciated and we are so grateful that you enjoyed your stay with us. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Elaine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff was friendly and very helpful. The place was clean. The food was decent not a big selection to choose from. The place was cleaned daily.
8 nachten verbleven in april 2022
Reactie van Anel Muller op 17 mei 2022
Dear Elaine Thank you for taking the time to tell us about your experience at Holiday Inn Express SANDTON - WOODMEAD. Thank you so much for the great feedback, it is highly appreciated and we are so grateful that you enjoyed your stay with us. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Goed

Thuthukani

1 nacht verbleven in mei 2022
Reactie van Anel Muller op 12 mei 2022
Dear Thuthukani Thank you so much for the great review, we are grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

8/10 – Goed

A

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great friendly service. Breakfast was good. Wifi worked perfectly. Also enjoyed a lovely dinner at the restaurant downstairs. As this hotel is in a business park, there is not much of a choice for restaurants, but I was not disappointed by the one on the property. The only thing I found uncomfortable was the firm bed, but my personal preference is plush to mid, so it was a little hard to sleep on.
1 nacht verbleven in februari 2022
Reactie van Anel Muller op 15 feb 2022
Dear A Thank you so much for the great feedback, we do appreciate it. We are grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent customer service
We were in Johannesburg to help settle my son who relocated there for work. He just completed his degree in December 2021. The experience at this establishment made setting him down easy. Quite emotional to say goodbye to my baby, 22 years old , but at least we had no worries where we slept for the night. We had my daughters, physically challenged and in a wheelchair with us, and she loved her stay at the holiday Inn Express. Really well trained, respectful staff, from cleaning team to dining room, maintenance team, front of house. I have no negatives. I have recommended this establishment to family, and my brother joined me on the Friday night. Thank you, God bless
4 nachten verbleven in januari 2022
Reactie van Anel Muller op 7 feb 2022
Dear Caroline Thank you so much for the wonderful feedback. We are so grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

10/10 – Uitstekend

Rajesh

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Anel Muller op 31 jan 2022
Dear Rajesh Thank you so much for the great review. We are so grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

8/10 – Goed

Luca Giovanni

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2022
Reactie van Anel Muller op 26 jan 2022
Hi Luca Thank you for the great feedback. It is much appreciated.

10/10 – Uitstekend

Sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van Anel Muller op 23 nov 2021
Dear Sydney Thank you so much for your great feedback. We are so grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

8/10 – Goed

Tshegofatso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Anel Muller op 25 okt 2021
Dear Tshegofatso Thank you so much for your review, we really do appreciate it. We look forward welcoming you back soon.

8/10 – Goed

Jody

1 nacht verbleven in oktober 2021
Reactie van Anel Muller op 15 okt 2021
Dear Jody Thank you so much for your feedback. We look forward welcoming you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful stay. Everything was neat and clean. There are no cupboards so if you are staying for a long period of time it is abit more difficult. The room unfortunately does not have a main light so it was difficult at night time. However, our overall stay was really nice. Everyone was friendly and helpful.
1 nacht verbleven in september 2021
Reactie van Anel Muller op 29 sep 2021
Dear Anonymous Thank you so much for the great feedback, we do appreciate it. We are so grateful that you enjoyed your stay with us and we look forward welcoming you back soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy travelling
We really had a great time, staff is friendly and super helpful. Breakfast included was amazing. Would definitely return.
1 nacht verbleven in augustus 2021
Reactie van Anel Muller op 25 aug 2021
Dear Barend Thank you so much for your review and we are grateful that you enjoyed your stay with us. We look forward in welcoming you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay , great staff no complaints.
5 nachten verbleven in juni 2021
Reactie van Anel Muller op 28 jun 2021
Good Day Thank you so much for the wonderful feedback. We do appreciate the great rating and we look forward in welcoming you back in the future.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible! Repeatedly locked out of the room and have to get the cards reset EVERY SINGLE TIME we needed to get into the room. Staff (NK, Mpho, Kelly) were dismissive about this ongoing issue. They instead were more interested in overcharging the room and also asking for payments for other accounts. What a scam!
3 nachten verbleven in januari 2020
Reactie van Anel Muller op 28 jan 2020
Good Day Anonymous Thank you for your feedback, apologies for not meeting your expectations. We will implement the necessary procedures going forward.

10/10 – Uitstekend

Buyile Hillary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Service
It was great. The staff was very welcoming, helpful, informative and professional.
2 nachten verbleven in januari 2020
Reactie van Anel Muller op 19 jan 2020
Dear Buyile Thank you for your feedback and we are so grateful that you enjoyed your stay wit us. We look forward in serving you again in the future.

8/10 – Goed

marie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PLEASANT
3 nachten verbleven in januari 2020
Reactie van Anel Muller op 14 jan 2020
Good Day Marie Thank you for your feedback. We look forward in serving you again in the future.

8/10 – Goed

M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Anel Muller op 6 jan 2020
Dear M Thank you for the feedback and we are happy that you enjoyed your stay with us. We look forward in serving you again in the future.