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Beoordelingen van Road Lodge Germiston Lake

1 out of 5
Road Lodge Germiston Lake
Corner Lake and Chapman Roads, Denlee Ext 1, Germiston, Gauteng

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 27 van 95 beoordelingen" "
Gastenscore: 8 - Goed. 37 van 95 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 95 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 95 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 95 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Hessel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Met slecht 1 dekentje eigenlijk te koud, extra deken lag niet in de kamer. Gang is erg gehorig, basic ontbijt, OK voor 1 nacht. Friendly staff
1 nacht verbleven in mei 2019
Reactie van The CLHG Team op 20 mei 2019
Dear Hessel Thank you for taking the time to review our lovely hotel and we sincerely appreciate your valuable feedback. We are pleased to advise that the Road Lodge brand is in the process of enhancing its sleep experience, which will be completed soon. We trust that you will enjoy the changes. With kind regards

10/10 – Uitstekend

Nicholas

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Ngcwembe

Positief: Netheid, personeel en service en comfort kamer
Clean, quiet, friendly staff, affordable rooms
3 nachten verbleven in april 2023

10/10 – Uitstekend

Aiman

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Jessie

1 nacht verbleven in januari 2023

8/10 – Goed

Mogkona

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
the place is nice ,clean and they staff good
The place was use friendly and the staff very nice ,the only problem need attention is the iron and the toilet is small big guys like use we were strangling to assist ourserves.
1 nacht verbleven in oktober 2022
Reactie van John op 3 nov 2022
Good day,Thank you for the feedback received, we appreciate it. Will definitely have a look into the issue with the iron and bathroom facility. Looking forward to welcome you back again. Regards, John

8/10 – Goed

Gavin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the price it is perfect
3 nachten verbleven in juli 2022
Reactie van John op 5 sep 2022
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 – Uitstekend

Ntombfikile

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Bernardino

6 nachten verbleven in maart 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean, Aircon was great news.
1 nacht verbleven in december 2021

8/10 – Goed

Illana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021

4/10 – Matig

AC

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
The room and bedding smelt of smoke and long black hairs were found in our bed.
1 nacht verbleven in maart 2020
Reactie van The CLHG Team op 23 mrt 2020
Dear AC Thank you for taking the time to review our hotel. We regret that your room was not spotless and are addressing the issues you have raised with the staff members concerned. We hope to welcome you as our guest again soon.  With kind regards

2/10 – Ontzettend slecht

Glenn

Zakenreiziger
Negatief: Comfort kamer
Very Disappointed
It is nowhere near the airport, more like 25-30 min and I had no hot water to shower the next morning
1 nacht verbleven in maart 2020
Reactie van The CLHG Team op 16 mrt 2020
Dear Glen Thank you for taking the time to review our hotel. We regret you were unhappy and wish to suggest that one of our airport hotels may better suit your needs. We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Jacques

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2020
Reactie van The CLHG Team op 15 mrt 2020
Dear Jacques Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Fiona

5 nachten verbleven in januari 2020

10/10 – Uitstekend

Lynette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing and professonal
Professional and very friendly
1 nacht verbleven in januari 2020
Reactie van The CLHG Team op 12 jan 2020
Dear Lynette Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

2/10 – Ontzettend slecht

REUBEN

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
fit for purpose
amazing
1 nacht verbleven in december 2019
Reactie van The CLHG Team op 23 dec 2019
Dear Reuben Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

emmanuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019
Reactie van The CLHG Team op 30 okt 2019
Dear Emmanuel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 – Redelijk

Hlekulane Martin

Positief: Netheid, comfort kamer
Security during nite is challenge
3 nachten verbleven in oktober 2019
Reactie van The CLHG Team op 20 okt 2019
Dear Hlekulane Martin Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Priscillah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow
Lovely place to visit the staff was amazing its a definitely place to be
1 nacht verbleven in oktober 2019
Reactie van The CLHG Team op 11 okt 2019
Dear Priscillah Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and are delighted that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Josephine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van The CLHG Team op 26 sep 2019
Dear Josephine Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van The CLHG Team op 23 sep 2019
Dear Johannes Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van The CLHG Team op 28 aug 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Aniruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was good, this was the first place where I got unlimited wi-fi and staff are very polite and helpful.
1 nacht verbleven in augustus 2019
Reactie van The CLHG Team op 6 aug 2019
Dear Aniruth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Lea-Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van The CLHG Team op 1 aug 2019
Dear Lea-Ann Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Luis B.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2019
Reactie van The CLHG Team op 26 jun 2019
Dear Luis B Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Goed

Jayant

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2019
Reactie van The CLHG Team op 28 mei 2019
Dear Jayant Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Rooms not been updated over the years. Needs to be on par with the recrption and the outside of the hotel.
5 nachten verbleven in januari 2019
Reactie van The CLHG Team op 30 jan 2019
Thank you for taking the time to review our hotel. We appreciate the positive feedback and will certainly give your suggestion consideration. We hope to welcome you as our guest again soon. With kind regards

2/10 – Ontzettend slecht

Johan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disguisting
NEVER AGAIN, DIRTY SHEETS, HAIR IN THE BED, GREASY PILLOWS. BAD IN HOUSE SECURITY. PEOPLE FEELING DOOR KNOB DURING KNIGHT. AT FIRST,, AIRCON NOT WORKING
1 nacht verbleven in januari 2019
Reactie van The CLHG Team op 30 jan 2019
Dear Johan Thank you for taking the time to review our hotel. We regret that you were unhappy and thank you for your explanation which is appreciated and will be shared with the appropriate members of management. It is always extremely disappointing when we are unable to completely meet a guest’s requirements at one of our hotels and we sincerely hope you will give us an opportunity to redeem ourselves. In the meanwhile we will continue with our commitment to kindness and service excellence. With kind regards

8/10 – Goed

Gareth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van The CLHG Team op 22 jan 2019
Dear Gareth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Semplice e tranquillo. Ottimo rapporto qualità prezzo.
1 nacht verbleven in december 2018
Reactie van The CLHG Team op 19 dec 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the positive feedback. We hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
3 nachten verbleven in november 2018
Reactie van The CLHG Team op 28 nov 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
5 nachten verbleven in november 2018
Reactie van The CLHG Team op 14 nov 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1. The night shift staff were extremely loud, laughing, banging stuff and chatting away through the night 2. The sink was smelling terribly, clearly there was an issue with the drainage system
3 nachten verbleven in oktober 2018
Reactie van John op 24 okt 2018
Dear Sir/Madam, Thank you for the feedbacks, I will definitely share it with the night shift staff to ensure corrective actions is taken and refer the sink problem with the maintenance department. Kind regard, John Chiu General Manager

2/10 – Ontzettend slecht

Marius, Abu Dhabi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just a horrible place! 2 star hotels in other countries are beter than this one!
2 nachten verbleven in september 2018
Reactie van The CLHG Team op 19 sep 2018
Dear Marius Thank you for taking the time to review our hotel. We regret that you were unhappy and will investigate how your stay could have been improved. We are committed to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. With kind regards

10/10 – Uitstekend

Junaid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van Kelvin op 20 aug 2018
Dear Junaid, Thanks for taking the time to review our hotel, as well as the fabulous rating of 5 out of 5! We trust that you had a pleasant stay and hope to see you again in future! Kind regards, Kelvin Clements General Manager

6/10 – Redelijk

Molifi

Positief: Comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Kelvin op 14 aug 2018
Dear Molifi, Thanks for taking the time to review our hotel. We trust that you had a pleasant stay, and hope to see you again in future! Kind regards, Kelvin Clements General Manager

8/10 – Goed

GEORGE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
amazing but please include breakfast in your prices
3 nachten verbleven in juni 2018
Reactie van Kelvin op 29 jun 2018
Dear George, Thanks for your review of our hotel and we trust that you enjoyed your stay. We do have a bed and breakfast rate available when booking direct with the hotel, but this is not available when booking on Hotels.com at this stage. Kind regards, Kelvin General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy Durban Rowers
My son and I have stayed at the Germiston Road Lodge several times and have always experienced a comfortable stay. The room and ensuite are clean and well presented. I like that you can open the window if you don't want to use the air conditioner. The breakfast is pricey but does offer a good variety of food. The hotel is extremely conveniently located, especially if you a rower. It is right next to Victoria Lake, it has a great restaurant called Harvards just down the road at Rand Airport and a Roadhouse, for quick takeaways, within a short walking distance from the hotel. It also has easy access to the N3.
Reactie van The CLHG Team op 3 mei 2018
Thank you for taking the time to review our lovely hotel. We are delighted that your stay was as good as usual and sincerely appreciate your wonderful feedback! We look forward to welcoming you 'home' again soon. With kindest regards

6/10 – Redelijk

Sean

Perfect when you need to stay near Rand Airport
We use this as a base when we have business at Rand Airport and serves it purpose
Reactie van Kelvin op 2 mei 2018
Dear Sean, Thanks for taking the time to review our hotel. We trust that you had a good stay with us and look forward to seeing you again. Kind regards, Kelvin, General Manager

8/10 – Goed

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Kelvin op 9 apr 2018
Dear Arthur, Thanks for taking the time to review the hotel. We trust that you had a good stay and hope to be of service to you again in future. Kind regards, Kelvin Clements General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
helpfully service when you need
Simple and helpful good service, after we left, in the evening I phone back to see if I left my pillow. They call me back said it was founded and today I organise a friend to fetch for me.
Reactie van Kelvin op 4 apr 2018
Dear Anonymous, Thanks for taking the time to review our hotel, as well as the kind comments regarding the staff managing to retrieve you pillow, much appreciated! Kind regards, Kelvin General Manager

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018
Reactie van Kelvin op 31 jan 2018
Dear Sarah, Thanks for your review and for staying at Road Lodge Germiston, we trust that you had a pleasant stay. Kind regards, Kelvin General Manager

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in november 2017
Dear Anonymous Thanks for your review and for staying at Road Lodge Germiston. Kind regards Kelvin General Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service
Rudde staff
Terrible!!! Booking mix up through no fault of our own - thank goodness printed confirmation of two rooms. See extrapolation.Room 1 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Ronnie Coetzer , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Room 2 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Elma Gourrege , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Reception didn't know how to handle it. Was maid to wait and my confirmation paper passed from one staff member to the next. Reception staff rude.
1 nacht verbleven in november 2017
Dear Mr. Coetzer Please accept our sincere apologies for the poor service received on arrival at the hotel. The bookings were indeed all correct and in order, and the Receptionist was negligent in this regard. We will be taking corrective action against the individual concerned for her rude behaviour and further training will be conducted with all relevant staff, in order to avoid this situation from reoccurring. Thanks for staying at Road Lodge Germiston, and I trust that the rest of your stay was a pleasant one. Kind regards Kelvin

8/10 – Goed

Phila

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2017
Dear Phila Thanks for taking the time to rate our hotel. We trust that you had a good stay with us. Kind regards Kelvin General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a bit cold, and the heater was noisy. But other than that was a pleasant stay.
4 nachten verbleven in juli 2017
Reactie van Kelvin op 10 jul 2017
Dear Anonymous Thanks for your valued feedback. We are glad to see that you had a pleasant stay and we apologise for the heater noise experienced. Kind regards Kelvin General Manager

6/10 – Redelijk

Kevin

Positief: Comfort kamer
Dear Kevin Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

8/10 – Goed

Lionel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dear Lionel Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

6/10 – Redelijk

Jochen

Positief: Netheid, staat van de accommodatie en faciliteiten
perfectly nice overnight business travel stay
the room was basic but clean and comfortable and good value for money. I got a good night's rest, which what I needed. Staff were friendly, but what was a bit confusing was that the key cards had to be held upside down to get into the room, which nobody explained. Breakfast was ok but a bit basic and closed at 9:00 am which I found surprisingly early. There was a nice restaurant at the Rand Airport 5 mins drive away.
Reactie van General Manager op 7 mrt 2017
Dear Jochen Thanks for your kind comments regarding your stay with us. Please accept our sincere apologies for not explaining the operation of the room key on arrival. We will investigate our breakfast selection, in order to implement more variety. Thanks for choosing Road Lodge Germiston. Kind regards Kelvin Clements General Manager