Een buitenzwembad, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Southern Sun Hyde Park

4 out of 5
Southern Sun Hyde Park
1st Road, Hyde Park, Sandton, Gauteng

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 62 van 107 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 107 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 107 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 107 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 107 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Nice Rooms, Bad Wifi Deal
The rooms are nice, but extra charge for wifi
3 nachten verbleven in juli 2018
Reactie van Kelsey - Front Office Manager op 4 sep 2018
Good day Thank you so much for choosing to stay at Southern Sun Hyde Park and for completing our Questionnaire, your feedback is extremely important to us. Please accept our sincere apologies for the inconvenience you experienced with regards to the limited WIFI. Please do note, that as a member of our rewards programme, you automatically get 2GB complimentary. Kindly let me know when you next make your reservation, and I will be able to enrol you as one of our rewards members. We are however, delighted that you enjoyed the rest of your stay with us. We hope that this will not deter you from choosing to stay with us in the future, as we look forward to welcoming you back. Regards, Kelsey

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful staff, friendly and helpful. Loved being right next to Hyde Park shopping centre.
6 nachten verbleven in april 2024
Reactie van Prissi Naidoo op 3 mei 2024
Dear Linda Thank you for taking time to review the hotel, I am glad you have had an enjoyable stay with us.Warm regardsPrissi Naidoo

8/10 – Goed

Bismark

16 nachten verbleven in maart 2024
Reactie van Prissi Naidoo op 29 apr 2024
Dear Mr Bismark Thank you for rating the hotel, I am glad you have had an enjoyable stay with us.Warm RegardsPrissi Naidoo

10/10 – Uitstekend

jeffery

5 nachten verbleven in maart 2024
Reactie van Prissi Naidoo op 6 apr 2024
Dear Mr Jeffery Thank you for the feedback, I am glad you have had an enjoyable stay with us and look forward to welcoming you back to the hotel.Warm regards

10/10 – Uitstekend

Kishor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay in Cape Town.
A short two nights stay at the Southern Sun Hotel in central Cape Town at the end of our cruise. Had to wait a long time to be taken to our room so we left our luggage in the hotel store and went to the seafront until late afternoon which was very nice. Had a nice snack in the evening in the lovely hotel bar. Didn’t get much chance to use the pool as it was evening time and quite dark. Would love to visit this hotel again in the future.
2 nachten verbleven in februari 2024
Reactie van Prissi Naidoo op 24 feb 2024
Dear Kishor Thank you for taking time to rate the hotel, we are glad you have had an enjoyable stay with us.Warm regardsPrissi Naidoo

8/10 – Goed

jaaved

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Prissi Naidoo op 3 jan 2024
Dear Jaaved Thank you for the feedback, we look forward to welcoming you back to the hotel.Warm regardsPrissi Naidoo

6/10 – Redelijk

TRIBHUVAN

Zakenreiziger
Positief: Netheid, personeel en service
Not a good experience
The internet frequently malfunctions, and my phone consistently fails to connect with Housekeeping, Concierge, and Front Desk. Despite my repeated requests to the front desk, I stayed here for eight nights in a room with a subpar view – initially facing the mall parking lot and later overlooking the restaurant's roof.
8 nachten verbleven in december 2023
Reactie van Prissi Naidoo op 3 jan 2024
Dear Mr Tribhuvan Thank you for taking time to rate the hotel. Please accept my sincere apology for the inconvenience, kindly note we have addressed this for immediate attention.Kind regardsPrissi Naidoo

10/10 – Uitstekend

Lloyd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very neat and safe to be. Will definitely come back and refer others.
1 nacht verbleven in december 2023
Reactie van Prissi Naidoo op 7 dec 2023
Dear Lloyd Thank you so much for the feedback, I am glad that you have an enjoyable stay with us and we wish to welcome you back to the hotel.Warm regardsPrissi Naidoo

6/10 – Redelijk

JACQUELINE

Positief: Netheid, personeel en service
What i liked was the mall that was attached, the pool area with the DJ,the staff was amazing, they were very professional. What i did not like was the lighting in the room is HORRIBLE! I also dont like carpet on the floor
2 nachten verbleven in november 2023
Reactie van Prissi Naidoo op 24 nov 2023
Dear Jacqueline Thank you for the feedback below, I am glad you have had an enjoyable stay with us. In regards to lighting in the room, I have addressed this with the maintenance department and regards to the carpet, we will be upgraded our room in 2024 and will address the carpets.Warm regardsPrissi Naidoo

10/10 – Uitstekend

AHMED

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Prissi Naidoo op 16 nov 2023
Dear Mr AhmedThank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us, I wish to welcome you back to the hotel.Kind regardsPrissi Naidoo

10/10 – Uitstekend

Riki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Prissi Naidoo op 16 nov 2023
Dear Mr Riki Thank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us, I wish to welcome you back to the hotel.Kind regardsPrissi Naidoo

10/10 – Uitstekend

Kate

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel.
7 nachten verbleven in november 2023
Reactie van Prissi Naidoo op 16 nov 2023
Dear Ms KateThank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us, I wish to welcome you back to the hotel.Kind regardsPrissi Naidoo

10/10 – Uitstekend

Shakita

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very pleasant and the food and waiters in the bar area was great. Hotel felt safe and was very clean as
3 nachten verbleven in november 2023
Reactie van Prissi Naidoo op 16 nov 2023
Dear Ms ShakitaThank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us, I wish to welcome you back to the hotel.Kind regardsPrissi Naidoo

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service
10 nachten verbleven in september 2023
Reactie van Prissi Naidoo op 9 okt 2023
Dear CarolineThank you for taking time to review the hotel. I glad you have had an enjoyable stay with us.Warm regardsPrissi Naidoo

10/10 – Uitstekend

SHEILLA PORTIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everything was perfect from check in to check out great location excellent staff
3 nachten verbleven in juli 2023
Reactie van Prissi Naidoo op 30 jul 2023
Dear Ms Portia Thank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us.Warm regards

8/10 – Goed

marcello

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Sandra Mangwane op 2 jul 2023
Dear MarcelloThank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us and I wish to welcome you back to the hotel.Warm regardsSandra

10/10 – Uitstekend

Cyrilla

1 nacht verbleven in mei 2023
Reactie van Sandra Mangwane op 2 jul 2023
Dear CyrillaThank you for taking time to review the hotel. I am glad you have had an enjoyable stay with us and I wish to welcome you back to the hotel.Warm regardsSandra

10/10 – Uitstekend

Arina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Prissi Naidoo op 22 mei 2023
Dear Arina Thank you for taking time to review the hotel, I am glad you have had an enjoyable stay with us and I wish to welcome you back in the near future.Kind RegardsPrissi Naidoo

10/10 – Uitstekend

Amy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff here went above and beyond whether it be reception, bar staff, house keeping or room service. Really nice hotel with good facilities and such friendly welcoming staff.
5 nachten verbleven in mei 2023
Reactie van Prissi Naidoo op 21 mei 2023
Dear Amy Thank you for taking time to review the hotel. I am glad you have had a memorable stay at Southern Sun Hyde Park. I wish to welcome you back in the near future.Warm regardsPrissi Naidoo

10/10 – Uitstekend

INDABA

1 nacht verbleven in april 2023
Reactie van Prissi Naidoo op 3 mei 2023
Dear Mr Indaba Thank you for taking time to review the hotel. I am glad that you have had an enjoyable stay with us and wish to welcome you back to the hotel.Warm regardsPrissi Naidoo

8/10 – Goed

Rosemary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and convenient
1 nacht verbleven in april 2023
Reactie van Prissi Naidoo op 11 apr 2023
Dear RosemaryThank you for taking your time to rate the hotel. I am glad you have had an enjoyable stay. I wish to welcome you back in the near future.Warm regardsPrissi Naidoo

10/10 – Uitstekend

Raymond

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2023
Reactie van Prissi Naidoo op 5 apr 2023
Dear Mr DonaldsonThank you for taking time to rate the hotel, I am glad you have had an enjoy stay with us and I wish to welcome you back tot he hotel.Warm regardsPrissi

10/10 – Uitstekend

Wayne

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I totally enjoyed my stay, the staff were very friendly and helpful...the room was very clean, nice and comfortable...I felt like I was at home away from home. The cost to stay at the hotel was very competitive also, and of course I like the location as it's in a very safe neighborhood
5 nachten verbleven in maart 2023
Reactie van Prissi Naidoo op 30 mrt 2023
Dear Mr WayneThank you for the feedback, I am glad you have had an enjoyable stay with us. Warm RegardsPrissi Naidoo

8/10 – Goed

Fabio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2023
Reactie van Prissi Naidoo op 13 mrt 2023
Dear Mr FabioThank you for taking time to review, I am glad you have has an enjoyable stay with us. Warm RegardsPrissi Naidoo

4/10 – Matig

Fabien

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Disappointing
I used to love this hotel, so Central and practical with easy access to Hyde Park shopping centre, but the service has gone down so much. Not nice, no efforts, I won’t be back.
3 nachten verbleven in maart 2023
Reactie van Prissi Naidoo op 8 mrt 2023
Dear Mr. Fabian Please accept my sincere apology for the inconvenience caused during your stay. I assure you that this is not our normal standard of operations and will address the staff for immediate attention.I wish to welcome you back and trust you will find improvement.Warm regardsPrissi Naidoo

10/10 – Uitstekend

Mike

2 nachten verbleven in februari 2023
Reactie van Prissi Naidoo op 28 mrt 2023
Dear MikeThank you for rating the hotel, we look forward to welcoming you back.Warm regardsPrissi

8/10 – Goed

Sanjeev

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Prissi Naidoo op 22 dec 2022
Dear Mr Singh Thank you so much for your feedback, I am glad you have had an enjoyable stay with us.warm regards

10/10 – Uitstekend

Mike

10/10 – Uitstekend

Tshepho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Jack

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Hotel is fine just needs a bit more attention to cleanliness. Gym was not stocked with water and needs tidy more regularly. Location is very convenient.
3 nachten verbleven in september 2022
Reactie van Prissi Naidoo op 13 sep 2022
Dear Mr Jack Thank you for the feedback, I will address the cleanliness of the hotel with the Housekeeping department. I assure you this is not our normal and trust you will find improvement on your future stay.

10/10 – Uitstekend

Fatima

1 nacht verbleven in augustus 2022
Reactie van Prissi Naidoo op 13 sep 2022
Dear Fatima Thank you taking time to rate the hotel, I am glad you have had an enjoyable stay with us.Warm regards

10/10 – Uitstekend

Omotade

2 nachten verbleven in augustus 2022
Reactie van Prissi Naidoo op 12 aug 2022
Dear Mr Omotade Thank you for taking time to rate the hotel. I am glad you enjoyed your stay with us. We look forward to welcoming you back. Warm Regards

10/10 – Uitstekend

Alec

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great staff, views, location.
1 nacht verbleven in juli 2022
Reactie van Prissi Naidoo op 12 aug 2022
Dear Mr Alec Thank you for taking time to rate the hotel, I am glad you enjoyed your stay with us. Warm regards

6/10 – Redelijk

Yusra

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fair
There was only 1 towel in the bathroom, 1 water bottle, no shampoo or shower caps. The phone was not working. The chef handles all vegetables used to make eggs with his hands, no gloves were used.
2 nachten verbleven in juni 2022
Reactie van Prissi op 14 jun 2022
Dear Mr Yusra Please accept my sincere apology for any inconvenience caused during your stay at Southern Sun Hyde Park. I assure you that this is not our normal standard of operation. I have taken careful note of your feedback regarding the amenities in the room and the Chef preparing the eggs and I have addressed this with the chef and the Executive housekeeper for immediate attention.

10/10 – Uitstekend

Tenille

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in april 2022
Reactie van Prissi op 29 mei 2022
Dear Tenille Thank you for choosing to stay at Southern sun Hyde Park. Please appreciate your rating and look forward to welcoming you back to the hotel. Warm regards

4/10 – Matig

Kudzai Mujaji

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Great location and access to the mall. They had no power in the rooms so was failing to do my conference calls for 4 days because I could not charge my laptop. Albeit the power cuts in SA they should have provisioned for this risk.
7 nachten verbleven in april 2022
Reactie van Prissi op 28 apr 2022
Dear Mr Sambana Thank you very much for taking my call earlier and especially for being our guest at our hotel. Your feedback and comments are always valued and greatly appreciated. I do apologise for any inconvenience during your stay at the hotel unfortunately due to the load shedding, the power cuts caused a technical fault on the circuit board, which effected the power from tripping and this was addressed for immediate attention. We are fully committed to constantly improve the quality of our facilities, offering and service levels at the hotel as we strive for perfection where ever possible however, regrettably from time to time we are faced with certain challenges of which some are sometimes beyond our control. I look forward to welcoming you back in the near future and I trust that you will find improvement. Warm regard Prissi Naidoo

2/10 – Ontzettend slecht

William

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property looked extremely old and warn out. The room smelt plus had stains on the carpet. The facilities at the hotel were very limited. It really felt like Southern Sun were in the process of closing this hotel
2 nachten verbleven in februari 2022
Reactie van Tim op 11 feb 2022
Dear William, Thank you for taking the time to provide us with your feedback, and for taking my call to discuss further. We hope that you will notice the improvements on future visits. Kind regards,

10/10 – Uitstekend

Tade

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Tim op 21 jan 2022
Dear Trade, Thank you for the wonderful rating. We look forward to welcoming you back again in the near future. Kind regards,

10/10 – Uitstekend

Olebogeng

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best of both worlds
The best views, conveniently situated within the same building as hyde park corner so you can shop till you drop and still be on holiday.
2 nachten verbleven in november 2021
Reactie van Tim op 7 dec 2021
Dear Olebogeng, Thank you for taking the time to provide us with your great feedback. We are delighted you enjoyed your stay and look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Tim op 8 nov 2021
Dear Anonymous, Thank you for taking the time to provide us with your feedback, it is greatly appreciated. We hope to welcome you back again soon.

10/10 – Uitstekend

Moutie

1 nacht verbleven in september 2021
Reactie van Tim op 29 sep 2021
Dear Moutie, Thank you for the great rating. We look forward to seeing you again soon. Kind regards

8/10 – Goed

Mats

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and quiet with excellent food.
Nice to comeback to this very good hotel. Good located for business trip within Johannesburg and the surrondings. Quite even if it´s next door to a mall. Very good food. Only negative thing is that my expensive earphones were stolen during the visit. Don´t know when and where but clearly inside the hotel
1 nacht verbleven in september 2021
Reactie van Tim op 23 sep 2021
Dear Mats, Thank you for taking the time to provide us with your feedback, and for taking my call to discuss further. As discussed we will investigate and provide you with feedback regarding your earphones. We look forward to welcoming you back again soon. Kind regards, Tim

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Enjoyed our time . Will come back
1 nacht verbleven in augustus 2021
Reactie van Tim op 30 aug 2021
Dear Adam, Thank you for the feedback. We look forward to welcoming you back again soon. Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2021
Reactie van Tim op 6 apr 2021
Good day, Thank you for the great review. We hope you will visit us again soon. Kind Regard

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful choice
Covid 19 was making its way to South Africa at the time of the trip. The staff and management were very diligent in offering sanitizers in reception areas, elevators and restaurants. Buffet was switched to ordering personal meals. Fruit, cheese platters etc were offered in individual portions, covered in plastic wrap. Hotel room was comfortable with nice linens. Hotel attached to mall, very convenient. All staff were extremely helpful and very friendly. I would definitely stay there again.
5 nachten verbleven in maart 2020
Reactie van Tim op 27 mrt 2020
Good day Thank you for choosing to stay at Southern Sun Hyde Park and for your review. We are glad the changes made due to the Covid19 pandemic dhad a positive impact on your stay. We look forward to welcoming you back soon. Kind regards,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks to all staff for their service, including transport providers. I have stayed there 2 nights and would like to say that there service was same what I got in some hotels in Uk and Toronto. Apurba
2 nachten verbleven in maart 2020
Reactie van Reservations op 16 mrt 2020
Good day Thank you for your review on Expedia. Your positive feedback regarding your stay with us is very much appreciated. We look forward to welcoming you back soon. Kind regards, Natasha

10/10 – Uitstekend

Fran

2 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked everything especially the accessibility of the Mall and the banks.
3 nachten verbleven in februari 2020
Reactie van Tim op 14 feb 2020
Good day Thank you for choosing to stay at Southern Sun Hyde Park and for your review on Expedia. We thank you for your positive feedback regarding your stay with us, it is very much appreciated. We look forward to welcoming you back soon. Kind regards, Tim

8/10 – Goed

Prateek

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great hotel close to Sandton
It was great this time around ( my 3rd stay) - I was given an increased Wifi allowance which served my requirements. Breakfast/Location/Amenities are all fantastic. Will come back again.
6 nachten verbleven in januari 2020
Reactie van Tim op 14 feb 2020
Good day Thank you for choosing to stay at Southern Sun Hyde Park and for your review on Expedia. We thank you for your positive feedback regarding your stay with us, it is very much appreciated. We look forward to welcoming you back soon. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in januari 2020
Reactie van Tim op 14 feb 2020
Good day Thank you for choosing to stay at Southern Sun Hyde Park and for your review on Expedia. We thank you for your positive feedback regarding your stay with us, it is very much appreciated. We look forward to welcoming you back soon. Kind regards,