Lobbylounge

Beoordelingen van Courtyard by Marriott Jonesboro

3 out of 5
Courtyard by Marriott Jonesboro
4811 East Johnson Ave, Jonesboro, AR

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 186 van 291 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 291 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 291 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 291 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 291 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Martha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very welcoming and so helpful. Great stay.
2 nachten verbleven in mei 2024

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro, AR op 24 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your feedback! We're glad to hear that you had a good experience during your stay. If there's anything specific you feel we could improve upon to earn that fifth star next time, please let us know. We hope to welcome you back soon for an even better stay!

10/10 – Uitstekend

Suzanne

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well lit parking lot. Rooms are very nicely appointed. Updated bathrooms.
1 nacht verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro, AR op 24 apr 2024
Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our well-lit parking lot and the nicely appointed rooms with updated bathrooms. Your satisfaction is our priority, and we hope to welcome you back for another excellent stay soon!

10/10 – Uitstekend

Harrison

3 nachten verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro op 17 apr 2024
We're delighted to see that you had a wonderful experience during your stay with us at Courtyard by Marriott Jonesboro! Thank you for your perfect rating, and we hope to welcome you back again soon for another exceptional stay.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro op 17 apr 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Courtyard by Marriott Jonesboro. Providing exceptional service and accommodations is what we strive for, and we're delighted that we hit the mark during your stay. We can't wait to welcome you back for another great experience soon!

10/10 – Uitstekend

luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and nice hotel
1 nacht verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro op 17 apr 2024
Thank you for your glowing review! We're thrilled to hear that you found Courtyard by Marriott Jonesboro to be clean and nice during your stay. Providing a comfortable and welcoming environment for our guests is our top priority. We look forward to welcoming you back for another excellent stay soon!

10/10 – Uitstekend

LaChandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay!! Very clean and an overall great experience!
1 nacht verbleven in april 2024
Reactie van Courtyard by Marriott Jonesboro op 11 apr 2024
We're thrilled to hear you had a perfect stay with us! Thank you for highlighting our cleanliness and overall great experience. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay soon!

2/10 – Ontzettend slecht

Heidi

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible staff, no coffee, terrible food, elevator broke, ice machines broke. No cleaning of rooms. Room was dirty. Would NOT RECOMMEND this hotel
3 nachten verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 5 apr 2024
We're truly sorry to hear about your disappointing experience and the inconveniences you faced during your stay. This is far from the standard we aim to provide. Please know we are addressing the issues with our staff, food quality, amenities, and cleanliness urgently to ensure they do not recur. We appreciate your feedback and would welcome the chance to restore your confidence in our hotel.

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro, AR op 28 mrt 2024
We are thrilled to receive your glowing 5-star review! Thank you for taking the time to share your positive experience with us. We're delighted to hear that you had an excellent stay, and we look forward to welcoming you back for another wonderful experience in the future.

8/10 – Goed

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was quiet, we were on the back side of the hotel and the beds were Wonderful!! Our room and bath room were clean. The shower however did not have much pressure, and if you wanted to reuse your towel there was no place to hang them. The heat and air worked great and I like that it's positioned where it doesn't blow on you. The only place to hang anything is in the closet, no hooks to hang anything. Not a lot of surface space. You can buy food and drinks, a little pricy, but there just tables setting around, no designated room. Maybe this is how Marriott is we have not stayed in one like this. However we would definitely stay again if we're in the area. We felt comfortable and safe at this hotel.
1 nacht verbleven in februari 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for sharing your experience with us. We're delighted that you found the room quiet and the beds wonderful, and that you felt comfortable and safe during your stay at Courtyard by Marriott Jonesboro. We appreciate your feedback regarding the shower pressure, towel hanging options, and room amenities, and we will take them into consideration for future improvements. We're glad you enjoyed the functionality of the heat and air system, and we'll explore ways to enhance the dining experience for our guests. We look forward to welcoming you back if you're in the area again.

10/10 – Uitstekend

Jennifer

1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 5 apr 2024
We're overjoyed to receive your 5-star rating! It's wonderful to see you enjoyed your visit. Our goal is always to provide a memorable and enjoyable experience for our guests. If there's anything in particular that stood out to you during your stay, we'd be delighted to hear about it. Thank you for choosing us, and we can't wait to have you back!

10/10 – Uitstekend

Jaila

2 nachten verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 5 apr 2024
Thank you so much for the fantastic 5-star rating! We're thrilled to know you had a great experience with us. Our team works hard to ensure every guest feels welcome and comfortable, and your support means the world to us. We'd love to hear more about what made your stay special and look forward to welcoming you back soon!

10/10 – Uitstekend

Kerri, Oxford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were really nice and the rooms were great. We were stranded there a few extra days due to car trouble and they were wonderful.
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff really nice and enjoyed our great rooms during your stay at Courtyard by Marriott Jonesboro. It's reassuring to know that we could provide comfort during a trying time while you were stranded due to car trouble. We're glad everything is well now, and we look forward to welcoming you back again soon under better circumstances.

10/10 – Uitstekend

Kerri, Oxford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great. Nice, clean rooms.
2 nachten verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for taking the time to rate us! We're delighted to see that you had a positive experience during your stay at Courtyard by Marriott Jonesboro. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.

4/10 – Matig

Joseph

Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your stay and how we can improve. Please feel free to reach out to us directly so we can address any concerns you may have. We hope to have the chance to welcome you back and provide you with a more enjoyable stay in the future.

10/10 – Uitstekend

Frankie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff an open bar
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for your wonderful review! We're delighted to hear that you found our staff friendly and enjoyed our bar during your stay. Providing exceptional service is what we strive for at Courtyard by Marriott Jonesboro. We appreciate your feedback and hope to welcome you back for another enjoyable experience soon!

10/10 – Uitstekend

Matt

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that everything went well during your stay at Courtyard by Marriott Jonesboro. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another fantastic experience in the future!

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a clean place to stay
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for your kind words! We're delighted to hear that you found our hotel to be exceptionally clean during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back to the Courtyard by Marriott Jonesboro, AR soon!

10/10 – Uitstekend

Rebecca

Reisde met familie en kleine kinderen
Everything was great! We will definitely stay again when we are in town.
1 nacht verbleven in maart 2024
Reactie van Courtyard by Marriott Jonesboro Team op 14 mrt 2024
Thank you for the glowing review! We're thrilled to hear that everything was great during your stay and that you plan to return when you're back in town. We can't wait to welcome you back for another fantastic experience at the Courtyard by Marriott Jonesboro, AR!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property, clean rooms.
1 nacht verbleven in februari 2024
Reactie van James op 29 feb 2024
Thank you for your delightful review and for choosing Courtyard by Marriott Jonesboro. We're thrilled to hear that you had a fantastic stay and that our friendly staff, clean facilities, and festive ambiance made your wife's graduation trip memorable. Your kind words are greatly appreciated, and we hope to welcome you back soon for another enjoyable experience..

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Check in was easy and the front desk staff were friendly and professional. The Room, Hotel and Lobby were clean and well equipped, the only thing missing was a hot tub and pool. The hotel bar/restaurant was clean and festive. The staff were fun and friendly. It was a great place to stay while visiting for my wife's graduation!
2 nachten verbleven in december 2023
Reactie van Courtyard by Marriott Jonesboro Team op 13 feb 2024
Thank you for your delightful review and for choosing Courtyard by Marriott Jonesboro. We're thrilled to hear that you had a fantastic stay and that our friendly staff, clean facilities, and festive ambiance made your wife's graduation trip memorable. Your kind words are greatly appreciated, and we hope to welcome you back soon for another enjoyable experience!

10/10 – Uitstekend

Olivia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Courtyard by Marriott Jonesboro Team op 31 jan 2024
We are sincerely grateful for your fantastic 10/10 rating and positive review of Courtyard by Marriott Jonesboro! Your satisfaction is our top priority, and we're delighted to hear that you had an exceptional experience.Your feedback fuels our team's motivation to maintain high standards and provide outstanding service. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share.Thank you for choosing Courtyard by Marriott Jonesboro. We look forward to welcoming you back for another wonderful stay!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Courtyard by Marriott Jonesboro Team op 31 jan 2024
Thank you for taking the time to leave a review of your recent stay at Courtyard by Marriott Jonesboro. We appreciate your feedback, and your satisfaction is important to us.If there are specific aspects that you feel we can improve or if you have any suggestions to enhance your future experience, please don't hesitate to reach out. We value your input and hope to welcome you back for an even more enjoyable stay.

10/10 – Uitstekend

Christine

2 nachten verbleven in januari 2024
Reactie van Courtyard by Marriott Jonesboro Team op 31 jan 2024
Thank you for taking the time to rate your recent stay at Courtyard by Marriott Jonesboro with a perfect 5/5 score. We're delighted to see that you had a fantastic experience with us!Your positive feedback is greatly appreciated, and we're thrilled to have met your expectations. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, we'd love to hear from you.We look forward to welcoming you back for another wonderful stay at Courtyard by Marriott Jonesboro. If you ever have additional feedback or requests, please don't hesitate to reach out.

2/10 – Ontzettend slecht

Luis

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I cancel my booking 20 minutes paying full and I didn’t get my money back the lady didn’t cancel my booking look like someone stole my booking and use my personal información to stay I didn’t get my money back
3 nachten verbleven in december 2023
Reactie van Courtyard by Marriott Jonesboro Team op 31 jan 2024
Dear Luis,Thank you for sharing your concerns regarding your recent booking experience. We apologize for any confusion but would like to clarify that our booking policy clearly states that cancellations are subject to the full amount charged, as agreed upon during the reservation process.We understand that situations may arise, and we empathize with your frustration. However, it's important to note that our team adhered to the policies communicated during the booking.If you have any further questions or if there's anything specific you would like us to address, please feel free to reach out directly. We appreciate your understanding of our policies and hope to have the opportunity to welcome you under more favorable circumstances in the future.

10/10 – Uitstekend

LaShonda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Courtyard by Marriott Jonesboro Team op 13 feb 2024
Thank you for sharing your positive feedback and for choosing to stay at Courtyard by Marriott Jonesboro. We're thrilled to see your 5-star rating and are delighted to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon for another outstanding stay!

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Voorzieningen
2 nachten verbleven in december 2023
Reactie van Courtyard by Marriott Jonesboro Team op 13 feb 2024
We're ecstatic to receive your 5-star rating and hear about your wonderful experience at Courtyard by Marriott Jonesboro! Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. Thank you for choosing us, and we eagerly anticipate the opportunity to host you again for another remarkable stay!

8/10 – Goed

Felicia

Positief: Personeel en service, comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

Helen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were not real comfortable.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not worth $200/night
Staff is super friendly and welcoming. The cleanliness of the room was my biggest issue. There was hair in the shower and it just didn’t seem clean.
1 nacht verbleven in oktober 2023

8/10 – Goed

Joseph

9 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Internet was out due to accident so services weren’t really available but still a good stay
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Trussie

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Our room smelled like Marijuana and mildew, but otherwise seemed well kept. The breakfast was expensive and gross. Not enough parking for the building. The front desk staff was nice.
2 nachten verbleven in oktober 2023

8/10 – Goed

Melanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property Staff friendly Other guests not so great - dealt with drunk women at 3am in hallway. Poor front desk young lady had no idea what to do. Otherwise the stay was good.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service, quiet friendly.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Alisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 stars
1 nacht verbleven in september 2023

10/10 – Uitstekend

Sherrie

1 nacht verbleven in september 2023

10/10 – Uitstekend

Wanda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Tami

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

JaQuita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about my stay. It was last minute booked so k could rest before heading out. It was quite and the front desk receptionist was awesome
1 nacht verbleven in september 2023

10/10 – Uitstekend

jada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed this quiet stay
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Andrea

1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 23 jul 2023
Thank you for sharing your feedback. We apologize for not meeting your expectations during your recent stay. Your experience does not reflect the high level of service we strive to provide. We would appreciate the opportunity to learn more about your concerns and make improvements. Please feel free to contact us directly to share any specifics regarding your experience. We hope you'll reconsider staying with us in the future, and we'll do our best to ensure a more enjoyable experience.

6/10 – Redelijk

Kevin

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room was nice but the TV didn’t work and the Internet went out. The breakfast left something to be desired. I sat at one of the tables to dine in and it was brought to me in styrofoam containers and in a plastic bag. Not sure I will be back.
1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 23 jul 2023
Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your recent stay.We're glad to hear that you found the room to be nice, but we're truly sorry for the issues with the TV and Internet. Please know that we take these matters seriously, and we'll be investigating and addressing these concerns with our team to ensure they don't happen again in the future.Regarding the breakfast experience, we deeply regret that it didn't meet your expectations. The presentation and quality of our breakfast are essential to us, and we'll be reevaluating our procedures to improve this aspect of our service.We understand your disappointment and appreciate your willingness to bring these matters to our attention. Your feedback is invaluable in helping us enhance our offerings.We hope you'll consider giving us another chance in the future to provide you with a more enjoyable and trouble-free stay. If you decide to return, please don't hesitate to reach out to us directly, and we'll do our best to make your experience exceptional.Once again, thank you for your valuable feedback, and we hope to have the opportunity to regain your trust.

8/10 – Goed

Andrea

1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
Thank you for your recent stay!

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice clean rooms with a more modern feel.
1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
We are so happy you enjoyed your stay! We hope to welcome you back soon!

10/10 – Uitstekend

Jeremy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great. Staff was so friendly. Room was immaculate. Will stay here again.
1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.

10/10 – Uitstekend

jesus

3 nachten verbleven in juli 2023

10/10 – Uitstekend

David

1 nacht verbleven in juli 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
Thank you so much for your outstanding rating! We are truly honored to have received a perfect score from you.

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
Wow! Thank you for giving us a perfect 10 out of 10 rating! We are incredibly grateful for your kind feedback and the high praise you've given us.

6/10 – Redelijk

Maria

Positief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van Courtyard by Marriott Jonesboro Team op 19 jul 2023
Thank you for taking the time to leave us a review. We appreciate your feedback, and we're sorry to hear that your experience with us didn't fully meet your expectations.At Courtyard by Marriott Jonesboro, we strive to provide excellent service and experiences for all our guests, and we take all feedback seriously. While we're glad that you chose to stay with us, we also want to ensure that every aspect of your visit is exceptional.Since your review doesn't include specific details, we would greatly appreciate it if you could share more information about your stay with us. Understanding the areas where we can improve is crucial to our growth and providing better experiences for future guests.Please feel free to reach out to us directly. We would love to learn more about your stay and work towards addressing any concerns you may have had.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.