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Beoordelingen van Aston Kona by the Sea

4 out of 5
Aston Kona by the Sea
75-6106 Alii Dr, Kailua-Kona, HI

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 533 van 976 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 976 beoordelingen" "
Gastenscore: 6 - Redelijk. 85 van 976 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 976 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 976 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay
Very friendly staff, big appartment, amazing view
1 nacht verbleven in mei 2019
Reactie van Aston Kona By The Sea op 26 mei 2019
Mahalo Peter for staying with us! We hope you visit us again soon!

8/10 – Goed

Ilona, Dongen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel aan zee
Een mooi hotel aan zee. Wij waren met 5 volwassenen op 1 kamer, 2 slaapkamers en een airobed stond al klaar in de woonkamer. Er is een wasmachine op de kamer met wasmiddel. Je hebt 2 badkamers wat ideaal is met 5 volwassenen.

4/10 – Matig

Sarah

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid
There was a huge deposit that was a total surprise when we got to the hotel. The room was dirty and had bottles from previous renters under the beds. For all intents and purposes this is a hotel and they would not bring us new towels or take out the trash and said that was our responsibility since we had a washer and extra bags in the room.
3 nachten verbleven in april 2024
Reactie van Sarah op 30 apr 2024
Aloha SarahThank you for taking the time to review your stay at Aston Kona by the Sea. I'm very sorry to hear that your experience with us was anything less than perfect, as guest satisfaction is our highest priority. Please know that I'll be addressing this with my team.I hope that you might consider staying with us again in the future so we can have an opportunity to make your stay a great one.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful spot. I loved it was like home.
4 nachten verbleven in februari 2024
Reactie van Tess op 19 apr 2024
Mahalo for your great feed back. We really appreciate ithave a wonderful day.

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property and location were very nice and easy parking. Traffic was light in the area for the beginning of April but im not sure of other months. The pool and private sand beach were very nice. Inside the unit, the kitchen and baths were updated and very nice. The carpeting and living room/bedroom furnishings could be updated as they were old. The balcony view was amazing of the ocean. Overall, i would definitely come back and stay here again.
7 nachten verbleven in maart 2024
Reactie van RHODA op 14 apr 2024
Aloha,Thank you for your good feedback! Hope to see you soon!Mahalo

8/10 – Goed

DAVID

Reisde met partner
Positief: Voorzieningen
staff was great unit needs updated
8 nachten verbleven in maart 2024
Reactie van sarah op 2 apr 2024
Mahalo. We appreciate your feedback.

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved that it was right on ocean. Pool and waterfront was very nice. Staff as do friendly and helpful.
5 nachten verbleven in maart 2024
Reactie van sarah op 26 mrt 2024
MahaloWe appreciate your feedback.

10/10 – Uitstekend

Travis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Quiet. A few things are outdated in the rooms tho. Carpet is one thing.
2 nachten verbleven in februari 2024
Reactie van RHODA op 3 mrt 2024
Aloha,Thank you for your stay. Sorry for the inconvenience. We will address your concerns with the management.Mahalo

8/10 – Goed

Diana

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Room was extremely dated and in dire need of paint and new furniture but the views were spectacular, the whole property was extremely clean and well taken care of. I would recommend staying as the staff were awesome and we felt very safe.
15 nachten verbleven in februari 2024
Reactie van sarah op 1 mrt 2024
Mahalo, for staying with us. We appreciate your feedback.

10/10 – Uitstekend

William

Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful views of the ocean and pool area
1 nacht verbleven in februari 2024
Reactie van RHODA op 18 feb 2024
Thank you so much for your stay! Hope to see you again!

8/10 – Goed

Robert E

Reisde met partner, Reisde met familie
Positief: Netheid
The view was fabulous. The whales put on a good show. Pool was great. BBQ spotless. Service great. Unit was dated.
15 nachten verbleven in januari 2024
Reactie van Tess op 17 feb 2024
Thank you. Glad you enjoyed your stay

10/10 – Uitstekend

Stephen

Positief: Netheid, staat van de accommodatie en faciliteiten
14 nachten verbleven in januari 2024
Reactie van Tess op 17 feb 2024
Thank you for your kind review. Glad you enjoyed your stay.

10/10 – Uitstekend

Loretta

Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the ocean view, the manicured grounds, the private sand beach. Plus it has air conditioning.
5 nachten verbleven in januari 2024
Reactie van Tess op 17 feb 2024
Thank you for your kind words. Glad to hear you enjoyed your stay.

10/10 – Uitstekend

Harold

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van sarah op 5 feb 2024
Mahalo for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Mindy

Positief: Staat van de accommodatie en faciliteiten
Beautiful view
7 nachten verbleven in januari 2024
Reactie van sarah op 4 feb 2024
Mahalo for sharing your review with us. We appreciate your feedback.

10/10 – Uitstekend

Sharon

Reisde met een groep
Positief: Netheid, comfort kamer
4 nachten verbleven in januari 2024
Reactie van M op 31 jan 2024
Mahalo for great feedback.

10/10 – Uitstekend

Natalia

Positief: Netheid
7 nachten verbleven in januari 2024
Reactie van sarah op 23 jan 2024
Mahalo for staying with us. Have a wonderful year.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
2 nachten verbleven in januari 2024
Reactie van RHODA op 23 jan 2024
Aloha,Thank you for your stay! Hope to see you again soon!

10/10 – Uitstekend

Gabriele

3 nachten verbleven in januari 2024
Reactie van sarah op 4 feb 2024
Mahalo for taking the time to leave us this amazing review. We appreciate it so much!

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, comfort kamer
Great views and big rooms.
Greta last minute stay. Awesome views and good sized rooms.
1 nacht verbleven in januari 2024
Reactie van sarah op 10 jan 2024
Mahalo for staying with us. Happy New Year...

10/10 – Uitstekend

Avijit

5 nachten verbleven in december 2023
Reactie van M op 4 jan 2024
Thank you for taking time to give us a great feedback.

10/10 – Uitstekend

Peter W

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
T Vs did not work. VERY complicated controls
1 nacht verbleven in december 2023
Reactie van sarah op 28 dec 2023
Happy Holidays,Thank you for your input. I'll definitely relay the message to the maintenance department.

6/10 – Redelijk

Gloria

Positief: Netheid, staat van de accommodatie en faciliteiten
Overall we like this property. We have stayed here before. This time we had a problem with check-in. The check-in time is 4 pm and the check in clerk was cranky and would not let us check in earlier. We had to wait by the pool for over two hours before a kinder clerk let us check in just before 4 pm and I could see that the room had been ready for some time. I asked that they call us when the room was ready, but that did not happen. My family had a very long flight and were very tired. This was not a good situation or considerate.
1 nacht verbleven in december 2023
Reactie van sarah op 25 dec 2023
My sincere apologies. Yes, check in at 4pm and check out at 11 am. Our housekeeping and maintenance department need get the unit ready for guest arrival. Sometime early check in will not be available. I hope you had a wonderful stay.

6/10 – Redelijk

April

Reisde met familie
Positief: Voorzieningen
2 nachten verbleven in december 2023
Reactie van Gary Correia op 20 dec 2023
Aloha April,Mahalo for taking the time to review our hotel. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Gary CorreiaGeneral Manager

10/10 – Uitstekend

troy

1 nacht verbleven in december 2023
Reactie van M op 16 dec 2023
Thank you for giving us great feedback.

4/10 – Matig

Barry D

Positief: Netheid
Negatief: Comfort kamer
4 nachten verbleven in december 2023
Reactie van Gary Correia op 20 dec 2023
Aloha Barry,Mahalo for reviewing our hotel. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Gary CorreiaGeneral Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The property had a great location and great view!
6 nachten verbleven in december 2023
Reactie van M op 11 dec 2023
Mahalo for great review. Thank you for staying with us.

10/10 – Uitstekend

Julie

Reisde met een groep
Very nice with beautiful ocean front pool
Front desk staff was amazing and greatly helped us out with a situation. The unit was nice, but the electrical outlet in the bathroom looked very dangerous like it had shorted out. Its an older building, but the unit was nice. And well kept
View from lanai
1 nacht verbleven in december 2023
Reactie van M op 9 dec 2023
Mahalo for great review. We are so glad you enjoyed your stay.

10/10 – Uitstekend

Bruce, Puyallup

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The condo is in great shape. Sufficient channels on television, adequate wi-fi. Sufficient pots, pans, etc in the kitchen. Great view!! The community property is kept in immaculate shape (pool, hot tub, bbq area, grounds, etc.)
3 nachten verbleven in november 2023
Reactie van RHODA op 1 dec 2023
Aloha,Thank you so much!

8/10 – Goed

Sandy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van sarah op 28 nov 2023
Mahalo for staying with us.

10/10 – Uitstekend

dave, Sebastopol

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the views , enjoyed hearing waves crashing against the rocks, locals are very polite,and the weather was perfect
14 nachten verbleven in november 2023
Reactie van sarah op 21 nov 2023
Thank you for staying with us. Happy Thanksgiving to you and your family.

10/10 – Uitstekend

Sandy

Reisde met partner
The place we stayed in was nice and the beach area is really nice and private along with the pool but we were told that we might be able to get in early and never did hear back so that was a little disappointing as we only had one night to stay
1 nacht verbleven in november 2023
Reactie van RHODA op 18 nov 2023
AlohaThank you so much! Happy Thanksgiving!

10/10 – Uitstekend

Wesley

7 nachten verbleven in november 2023
Reactie van M op 9 dec 2023
Mahalo for your feedback.

10/10 – Uitstekend

Patrice

6 nachten verbleven in november 2023
Reactie van M op 9 dec 2023
Mahalo for your feedback. Thank you for staying with us.

10/10 – Uitstekend

Atsushi

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van M op 17 nov 2023
Mahalo Nui Loa for great feedback. Looking forward to seeing you again.

10/10 – Uitstekend

Brett

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wish we could have stayed longer! Really nice spot!
1 nacht verbleven in november 2023
Reactie van RHODA op 15 nov 2023
Aloha,Thank you so much! Hope to see you again!Mahalo

6/10 – Redelijk

Megan

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Property details stated crib provided. When called ahead to request crib we were rudely told it’s on a first come first serve bases. So we asked to have a note placed that we would like a crib if available. When checking in there was no note and had to ask for a crib again and thankfully there was one available. Purchase a partial ocean view room and there was absolutely no view of the ocean from our balcony. Landscape view only. Not the most pleasant customer service upon check in. Could offer locals map of beaches, tours etc. We used the stairs often because it was closer to our room and there were dead bugs everywhere for multiple days. Could clean the stairs. Parking under the hotel was difficult to get in and out of but outside parking was nice. Overall, though the kitchen was great to have. Easy location, and wonderful view of the ocean outside the pool.
6 nachten verbleven in oktober 2023
Reactie van RHODA op 4 nov 2023
Aloha,We apologize for the inconvenience. We will address this issue with our management. Hope to see you back here!Mahalo

10/10 – Uitstekend

stefania

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tramonto meraviglioso dalla spiaggia privata. Alba dal balcone con vista oceano. Appartamento grandissimo pulito e fornito di tutto. Parcheggio coperto compreso. Ottima location per vedere la costa senza essere in un posto troppo turistico
1 nacht verbleven in oktober 2023
Reactie van RHODA op 29 okt 2023
Aloha,Thank you for your stay. Hope to see you again soon!Mahalo

6/10 – Redelijk

Joyce

Positief: Comfort kamer
Negatief: Netheid
1 nacht verbleven in oktober 2023
Reactie van RHODA op 29 okt 2023
Aloha,Thank you so much!Mahalo

10/10 – Uitstekend

Lois

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was beautifully furnished and had a lovely view of the ocean and Kona sunset. The kitchen was great and had all the appliances we needed: toaster, hot water pot, rice cooker, microwave, large refrigerator/freezer, etc. We liked that it was located away from "downtown" Kona so wasn't so busy and crowded. The one thing that would have been nice is a firmer bed (it was rather soft). We would definitely consider staying here again.
1 nacht verbleven in oktober 2023
Reactie van M op 9 okt 2023
Mahalo for taking time to give us great feedback.

10/10 – Uitstekend

Lourdes

Positief: Netheid
3 nachten verbleven in september 2023
Reactie van RHODA op 10 okt 2023
Aloha,Thank you so much!

10/10 – Uitstekend

francis

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in oktober 2023
Reactie van M op 6 okt 2023
Thank you for taking time to give us great feedback.

8/10 – Goed

Mike

1 nacht verbleven in oktober 2023
Reactie van RHODA op 25 okt 2023
Aloha,Thank you so much!

10/10 – Uitstekend

Ayumi

Positief: Netheid, staat van de accommodatie en faciliteiten
少し古めですが、清潔感もあり、広々と開放感があり、のんびりできました。 ここの広いコンドミニアムに宿泊した後ワイキキのホテルに泊まったので、そこはとても手狭に感じました。 インフレかつ円安の今、外食はめちゃくちゃ高いですが、バーベキューコンロも無料で使用でき、食費を抑えつつ楽しむことができました。 スタッフも皆さん感じが良かったです（ハワイ島みんなですが） ご厚意でお部屋もアップグレードしてくれました！！
3 nachten verbleven in september 2023
Reactie van Rhoda op 2 okt 2023
Aloha,Thank you so much!

6/10 – Redelijk

Jagdeep

Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van RHODA op 25 sep 2023
Aloha,Thank you so much for staying with us. Hope will see you again next time!

10/10 – Uitstekend

Ann J.

Positief: Netheid, staat van de accommodatie en faciliteiten
Wonderful place to stay with a great view!
11 nachten verbleven in september 2023
Reactie van RHODA op 18 sep 2023
ALOHA,Thank you so much. Hope will see you again soon!

10/10 – Uitstekend

Guoli

6 nachten verbleven in september 2023
Reactie van Rhoda op 20 sep 2023
Thank you so much!

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay at this hotel, the view is amazing, staff is nice and rooms are very clean
2 nachten verbleven in september 2023
Reactie van M op 12 sep 2023
Thank you for taking time to give us a great feedback.

8/10 – Goed

Julien, Brossard

Positief: Netheid
4 nachten verbleven in september 2023
Reactie van M op 7 sep 2023
Thank you for feedback.

2/10 – Ontzettend slecht

Jacquelyn

Reisde met partner
Negatief: Netheid, voorzieningen
Room smelled like urine, carpet dingy, out-dated furniture, 20" tv, my computer monitors are bigger than the tv, no tv in bedroom-had to move tv from living to bedroom. Asked for room change or upgrade Mgr said no, wife stung by bee, asked front desk for first aid, refused initially, she finally gave in and gave 1 alcohol swab after questioning why? View is the best feature, this place needs to be upgraded through out. The bathroom mirrors are worn out, fruit flies in unit, this place is a dump..I would never recommend or stay here ever again. DVD machine onsite..who watches DVDs in 2023.Poorly managed property by front staff. I seriously recommend considering replacing staff that worked on 9/5/23 (3pm-10pm)..
1 nacht verbleven in september 2023
Reactie van Gary Correia op 14 sep 2023
Aloha Jacquelyn,Mahalo for taking the time to review our hotel. Please accept our sincerest apologies for the unpleasant experience. Our goal is to provide our guests’ with an experience that is nothing short of amazing, and we’re saddened to know about these shortcomings. We’d surely share your feedback with our team so that your next stay with us is a seamless one.With Aloha,Gary CorreiaGeneral Manager