Exterieur

Beoordelingen van Best Western Plus Flathead Lake Inn And Suites

2.5 out of 5
Best Western Plus Flathead Lake Inn And Suites
4824 US Highway 93 South, Kalispell, MT

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 392 van 641 beoordelingen" "
Gastenscore: 8 - Goed. 176 van 641 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 641 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 641 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 641 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lee

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean nice beds chose of pillows it was a little loud being right next to the highway but not that big of deal. The breakfast was good also
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice facilities and the breakfast was stellar. Staff were super attentive and helpful.
2 nachten verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback.Thank you for staying with us!Happy Summer, SuZanne

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with amazing views. Loved the 24 hr hot tub option. Comfortable beds and great breakfast.
1 nacht verbleven in mei 2024
Reactie van General Manager op 19 mei 2024
Greetings Kimberly, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites.We appreciate your feedback and value your business.Have a great summer!SuZanne

10/10 – Uitstekend

Cassey, Pocatello

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, clean rooms!
2 nachten verbleven in mei 2024
Reactie van General Manager op 5 mei 2024
Greetings Casey,Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are delighted to hear you loved our location. We think it’s pretty special being situated one mile from the beautiful Flathead Lake and between two adorable lakeside villages. We hope to have you stay with us again. Best regards,SuZanne

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Thank you, Dawn,For taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business. All the best,SuZanne

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Thank you, Michael, for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are delighted to see that you enjoyed your stay. All the best, SuZanne

2/10 – Ontzettend slecht

Celia

Negatief: Staat van de accommodatie en faciliteiten
On the Expedia app there was no word about an additional 200$ fee upon check in it should be in fine print on every way of checking in not just when you get here
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Greetings Celia, Our desk is very diligent about communicating this at the time of placing your reservations. Your reservation was booked 3rd party so you were not informed. This is not a charge by the hotel, it is a pending authorization. A credit check per say to make sure the funds are available for the room night as well for any damages that might incur during ones stay. It is immediately released upon departure. If you are traveling and using your debit card your funds will be held by your bank. A credit card is best so your cash is free for you to access. Some incidentals could be 50 per day, others may charge a flat rate upfront. This is pretty standard across all hoteliers. Respectfully, SuZanne

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love the easy parking The room had enough towels and wash cloths and the front staff was happy on greeting me
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Greetings William, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We hope to have you return for another stay.All the best, SuZanne

10/10 – Uitstekend

Edward

1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Greetings Edward, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are delighted to see you enjoyed your stay with us. All the best, SuZanne

2/10 – Ontzettend slecht

Michelle, Walford

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Please note that this guest did not stay at our hotel. Dear Michelle, We are very sorry that you are disappointed that you were not refunded for a pre-paid reservation that you made through Expedia. As a travel partner with a third party booking site we are not allowed to cancel or alter their bookings for any reason when they are pre-paid. We were not contacted by Expedia until Monday being made aware of your request for cancellation or a refund. The reservation was made for Saturday and we held your room as a guarantee. Per our phone conversation on Wednesday you mentioned that you drove to the other BW Plus in our area and decided to just book there as you did not want to drive to our hotel. They are 9.4 miles from us. Expedia has a call log for your booking and the customer service rep noted that no calls for a cancellation request were made on 4/6. To rate your stay with us a 1 out 5 without staying at our hotel is unfair to say the least. We are simply following our booking guidelines. For flexibility with your reservations it is best to pay directly at the hotel. Otherwise, the hotels cannot help you should you need to modify or make a change. All the best to you when you travel.

10/10 – Uitstekend

Rebecca

1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Greetings Rebecca, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay with us again. All the best, SuZanne

2/10 – Ontzettend slecht

Perth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If I could give this - stars I would, who ever the photographer for the photos was did an amazing jibe because it looks nothing like that in person, the hot tub was filthy, the night was terrible very loud between the highway and lack of any sound proofing in the room we could hardly sleep, the breakfast was horrid. And when checking out no one asked how the stay was or anything, horrible experience for almost $200 will never go here again.
Reactie van General Manager op 25 mrt 2024
Greetings Perth, Thank you for completing a review regarding your recent stay at our property. However, we do not show a reservation for you in our system for your profile. I am not quite sure you are reviewing the correct hotel as our hot tub is immaculate and our breakfast receives excellent reviews. Our front desk also conversates with each and every guest upon their departure. If I can provide any assistance, please don't hesitate to contact me directly.Respectfully,SuZanne OlesenBest Western Plus Flathead Lake Inn and Suites

10/10 – Uitstekend

Randi

1 nacht verbleven in maart 2024
Reactie van General Manager op 15 apr 2024
Greetings Randi, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are grateful for your business.All the best, SuZanne

8/10 – Goed

Paige

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was a nice stay, I did find a lot of random hairs in the bathroom and one of our light bulbs was out, but otherwise it felt clean and safe, friendly staff and good breakfast! Would stay again :)
3 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Greetings Paige, Thank you for taking the time to review your stay with us. We really appreciate our guests feedback as this helps us stay on top of our housekeeping team. It is not the norm for our rooms to not to be spotless. I do apologize. We are happy to hear that you would return for another stay in the future. All the best, SuZanne

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfy rooms . We stay here often. Love rooms , have nice beds, great pillows for watching TV, big comfy chair most hotels do not have. Convenient location, very quiet. to
1 nacht verbleven in maart 2024
Reactie van General Manager op 6 mrt 2024
Greetings Barbara, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business. We do hope that you will stay with us again if you are in the area. All the best, SuZanne

10/10 – Uitstekend

Garrett

3 nachten verbleven in februari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are grateful for your business. All the best, SuZanne

2/10 – Ontzettend slecht

Michelle

Walls must be made of paper. Could hear every single thing. People partying in room above us. Called from desk at midnight. Nothing happened. Persisted till 4am. Brutal no sleep. Very noisy place. No one seemed to care
4 nachten verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Dear Michelle Volk,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our front desk agent did go up and knock on the room door above your room and had a discussion with the couple staying. They were older and respectful. There was no alcohol nor was there any inappropriate behavior occurring that she could detect. She said that she could hear them talking outside the room as she listened for a few minutes before knocking. They were taken back when she addressed the noise complaint as they said they were just catching up. We do understand that it can be very inconvenient when others do not turn in at the same time others are trying to rest. But there was most certainly no partying going on.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. You might ask for a top floor room when staying at a hotel. We would have also been happy to move you into another room away from the chatter. If I can provide any assistance, please don't hesitate to contact me directly at 1-406-857-2400 or 1-888-226-1003.Respectfully,SuZanne Best Western Plus Flathead Lake Inn and Suites

10/10 – Uitstekend

Tanella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel. Hotel staff was very friendly. Nice quite place for a getaway.
2 nachten verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Greetings Tanella, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay with us again. All the best, SuZanne

10/10 – Uitstekend

Curt, Shepherd

1 nacht verbleven in januari 2024
Reactie van General Manager op 31 jan 2024
Greetings Curt, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you return for another stay. All the best, SuZanne

8/10 – Goed

Gavin

Reactie van General Manager op 14 feb 2024
Greetings Gavin, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate you choosing our hotel for your overnight accommodations. All the best, SuZanne

10/10 – Uitstekend

James, Hartline

1 nacht verbleven in december 2023
Reactie van General Manager op 18 dec 2023
Greetings James, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are delighted to hear you enjoyed your stay with us.Happy Holidays to you & yours,SuZanne

10/10 – Uitstekend

Joe

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean!
1 nacht verbleven in december 2023
Reactie van General Manager op 7 dec 2023
Greetings Joe, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business. We do hope that you will stay with us again in the future. All the best, SuZanne

10/10 – Uitstekend

Zdravko

2 nachten verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and your feedback is very important. We hope to have you stay again in the future.All the best, SuZanne

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was very nice! Great stay! Lovely town
1 nacht verbleven in oktober 2023
Reactie van General Manager op 26 okt 2023
Greetings Cynthia, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and hope to have you stay with us again. All the best,

8/10 – Goed

Keri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel itself was very clean and nice and the staff was very friendly. The hotel is right next to the highway so you do hear the traffic.
3 nachten verbleven in oktober 2023
Reactie van General Manager op 25 okt 2023
Greetings Keri, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business.All the best, SuZanne

10/10 – Uitstekend

mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van General Manager op 24 okt 2023
Hi Mary, Thank you for sharing your experience regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again.All the best, SuZanne

8/10 – Goed

Aundrea

1 nacht verbleven in oktober 2023
Reactie van General Manager op 23 okt 2023
Hi Aundrea, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again.All the best, SuZanne

8/10 – Goed

Kip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was well kept.
2 nachten verbleven in september 2023
Reactie van General Manager op 11 okt 2023
Greetings Kip, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and hope to have you stay with us again in the future.All the best, SuZanne

10/10 – Uitstekend

Laurel, Edson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a nice property between Kalispell and Lakeside
1 nacht verbleven in oktober 2023
Reactie van General Manager op 9 okt 2023
Hi Laurel, Thank you for taking the time to review your stay with us. We appreciate your feedback. All the best, SuZanne

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would Definitely Recommend
Clean, comfortable and convenient.
3 nachten verbleven in september 2023
Reactie van General Manager op 30 sep 2023
Greetings Mark, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and are delighted to hear you enjoyed your stay with us.All the best, SuZanne

10/10 – Uitstekend

Judy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool an hot tub was open 24 hours. So after working a 12 hour day for a wedding, it was so nice to soak
1 nacht verbleven in september 2023
Reactie van General Manager op 26 sep 2023
So very happy to hear you enjoyed your stay.Thank you for your review. Best regards, SuZanne

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Beautiful motel. Great breakfast friidtaff.
2 nachten verbleven in september 2023
Reactie van General Manager op 26 sep 2023
Hi Judy, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are so delighted to see you enjoyed your stay with us.All the best, SuZanne

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Thank you for taking the time to review your stay with us. We appreciate your business and hope to have you stay again. All the best,

6/10 – Redelijk

Sheila B

Positief: Netheid, personeel en service
Isolated from restaurants & retail.
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Thank you for taking the time to review your stay with us. We appreciate your business. We understand that we are located south of Kalispell but our hotel sits conveniently between two adorable lakeside towns on the water just minutes from the hotel. We have some wonderful dining options just one mile from the property. Bigfork has great shopping as well.All the best,

10/10 – Uitstekend

Joseph

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel value for the area - one of the best stays
What a pleasant surprise. Hotel had great reviews . The reviews exceeded my expectations Very rustic and fits in perfectly with the area. Who would have thought a Best Western Great staff too. Dinner recommendations were excellent !
1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Greetings Joseph, Thank you for the wonderful review and for taking the time to let us know how you stay went at our hotel. The Best Western Plus Flathead Lake Inn & Suites. We greatly appreciate your feedback and hope to have you stay with us in the future. All the best, SuZanne

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and staff was great.
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Thank you for taking the time to review your stay with us. We appreciate your business and hope to have you stay again. All the best,

10/10 – Uitstekend

Jamie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, room was clean, comfortable bed, the breakfast was excellent
1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Greetings Jamie, Thank you for taking the time to review your stay with us. Your feedback and business is greatly appreciated. If you are ever back in the Flathead Valley we would love for you to stay with us again. Take care, SuZanne

10/10 – Uitstekend

Terry

1 nacht verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Hi Terry, Thank you for the wonderful review regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We really appreciate your business and hope to have you return for another visit. All the best, SuZanne

10/10 – Uitstekend

Derrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything! Highly recommend!
2 nachten verbleven in september 2023
Reactie van General Manager op 23 sep 2023
Hi Derrick, Your positive review is so very appreciated. We are delighted to hear you enjoyed your stay with us at the Best Western Plus Flathead Lake Inn & Suites. Should you find yourself back in the valley we welcome you to stay with us again. Take care, SuZanne

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van General Manager op 17 sep 2023
Greetings John, Thank you for the wonderful review of your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are very grateful for your business. We hope to have you stay again in the future. All the best, SuZanne

8/10 – Goed

Penny

The breakfast was very good.
1 nacht verbleven in september 2023
Reactie van General Manager op 15 sep 2023
Hi Penny, Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, clean hotel
Nice hotel. Very clean. Great breakfast!
4 nachten verbleven in september 2023
Reactie van General Manager op 2 nov 2023
Thank you for taking the time to review your stay with us. Your opinion is important and we are grateful for your business. We hope to have you stay again in the future. All the best, SuZanne

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van General Manager op 15 sep 2023
Hi Alan,Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 – Uitstekend

Tara

2 nachten verbleven in september 2023
Reactie van General Manager op 15 sep 2023
Hi Tara,Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 – Uitstekend

Danette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and friendly.
1 nacht verbleven in september 2023
Reactie van General Manager op 8 sep 2023
Greetings Danette, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. Take care, SuZanne

6/10 – Redelijk

Brittany

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in september 2023
Reactie van General Manager op 8 sep 2023
Greetings Brittany, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. All the best,

6/10 – Redelijk

Denise

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
For the positives the staff was pleasant and the room clean. The room set up was small but served it’s purpose. The negatives I would think by the name it would be close to the lake not so just off the highway. Which was noisy next to a gas station also noisy. The price was ridiculous felt very gouged as a tired traveler. Would not stay here again.
1 nacht verbleven in september 2023
Reactie van General Manager op 11 sep 2023
Greetings Denise, Thank you for taking the time tor review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We can understand the price point but please know that you are traveling during the height of tourism season for the Flathead Valley & Glacier National Park area. We are just one minute away for the shores of Flathead Lake and the only full sized hotel near the lake therefore we make sure to market ourselves as so. Please know that our rates are actually sitting 50-75 below our comp set in the area. We are happy to hear that you were treated pleasantly during your time with us. Again, your feedback is important and appreciated. All the best,

10/10 – Uitstekend

Habib

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice location minutes to flathead lake and marina.
2 nachten verbleven in september 2023
Reactie van General Manager op 8 sep 2023
Thank you for taking the time to leave a review regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We hope to have you stay with us again. All the best, SuZanne

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van General Manager op 6 sep 2023
Greetings George, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you return for another visit. All the best, SuZanne

8/10 – Goed

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van General Manager op 31 aug 2023
Hi Jill, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again. All the best, SuZanne