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Beoordelingen van Hotel Presidency

4 out of 5
Hotel Presidency
Ernakulam Town, Kanayannur, Kerala

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 13 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 58 beoordelingen" "

7,4/10

Netheid

7,0/10

Personeel en service

6,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service
Overall good
1 nacht verbleven in januari 2024

4/10 – Matig

Dawn

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No pool no spa no gym no Wi-Fi in room
We were very disappointed that none of the facilities listed were available and hadn’t been for a long time judging by the green water. The room was clean. The bed comfortable but thin curtains meant bright sunlight. Wi-Fi worked in corridors and reception. There are two bars downstairs for locals up stairs for tourists- yes a 100 rupees more per bottle of beer. Breakfast very good. All in all overpriced for the facilities available
2 nachten verbleven in december 2022

10/10 – Uitstekend

JAGANNATHAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SURI's Review
Very good experience...hotel staff and management is very helpful
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Average Hotel - Not a Upscale
Location is not great. Hotel is nice and clean. Rooms are Clean and Spacious. The Internet is very dead slow you can work while in this hotel, the breakfast was not good as well, I would expect more if I pay for it.
1 nacht verbleven in april 2019
Reactie van Tipster op 30 mei 2019
Dear Guest Greetings from Hotel Presidency !!! We are extremely happy to know that you found your accommodation comfortable and had a pleasant stay at our Hotel. Looking at your feedback, We regret that you left dissatisfied with some points as it is our endeavor to ensure that every guest leaves as an ambassador of our hotel. In your case we failed to do so and for that please do accept my sincere apologies. We look at every feedback as an extremely constructive one and I have taken on board the points given by you in the review.It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We hope to have the opportunity to welcome you back in the nearest future for a better stay.

8/10 – Goed

SENTHIL KUMAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience!!!
1 nacht verbleven in september 2018
Reactie van PRESIDENCY op 10 nov 2018
THANK YOU FOR YOUR VALUABLE FEED BACK. THIS WILL HELP US TO IMPROVE OUR SERVICE TO SERVE YOU BETTER.

8/10 – Goed

Shaji, Melbourn, Australia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good
Staff are nice, close to shopping centers, food are okay and above all within the budget
1 nacht verbleven in februari 2018
Reactie van Reena Benny op 7 mrt 2018
Dear Guest, Thank you very much for your valuable feedback...

6/10 – Redelijk

Josefin

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Rent men slitet
Slitet hotel i behov av renovering men rent, tjejerna som jobbade med städ och renhållning var serviceinriktade och trevliga. (Ett flertal av övriga anställda skulle ta en liten snabbkurs hos dem) Extremt lyhörda rum. Vällagad och god frukost.
3 nachten verbleven in januari 2018

10/10 – Uitstekend

Pruthivi raj

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2017

8/10 – Goed

Pruthivi raj

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
It was nice and the services is really fine but I am not happy with the locality overall it’s wonderful,I recommend to all, it’s pleasant to stay in this hotel.
2 nachten verbleven in december 2017

8/10 – Goed

amarjit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Okay
It was ok hotel mainly because the local area was congested. The rooms were small but clean. The breakfast was however amazing and healthy. The staff was very helpful. Overall ok experience.
2 nachten verbleven in december 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
cleanliness was worst with lot of sound of work from above floor. wifi is only free in a specified small area.rooms are small and dirty . a/c had problem on the first day , though it got rectified later.
2 nachten verbleven in november 2017

10/10 – Uitstekend

ravi, mumbai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
centrally located - good buffet breakfast
overall good experience - mosque nearby - prayer call disturbs at all hours- especially 0500 in the morning
4 nachten verbleven in juli 2017

10/10 – Uitstekend

gnc, kalpakkam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was for a brief time.. I have not visited any other spots except our room.
1 nacht verbleven in juni 2017

6/10 – Redelijk

Raj, Singapore

Positief: Netheid, comfort kamer
Value for Money
As far as i can say even wifi is charged.
2 nachten verbleven in juni 2017

8/10 – Goed

Khushpreet, mumbai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couteous staff, allowed me to check out late by 2 hours as i got stuck in some work and was unable to do so in time n without any extra charges.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor management no serving attitude
Electrical socket were in dangerous condition. Special skill is required to open the room door. Room was dusty, curtain and bed covers were torn and stinky, additional payment required for internet access. Overall no value for money.

10/10 – Uitstekend

Bhaskar, Bangalore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel worth much more than what we pay
The hotel itself has been around for over 25 years and maintains wonderfully done wooden interiors to show for it. I wasn't expecting anything as good when I booked it however, the moment I walked in, I knew it was different. Rare to find such elegantly done woodwork in hotels. Excellent restaurant, good cook and an overall helpful, polite and capable staff. Except for the restaurant manager, everyone was ready to go out of their way to make our stay pleasant. Had ample parking that's another rarity in the area. While everyone advertises parking, they hardly have enough.

8/10 – Goed

Anantharaman, Mumbai

Positief: Netheid, personeel en service en comfort kamer
Nice place to stay
A good place to relax. Good rooms. Option for Veg slightly an issue, limited options but good food otherwise

6/10 – Redelijk

Parijat, Mumbai

Positief: Personeel en service
Value for money
It is good value-for-money hotel located in the heart of city. Room was well kept, service was prompt and cordial. We took just a breakfast there and felt that food could improve a lot even for simple items such as idli & dosa. Foods tasted strange.
Reactie van Vice President - Operations op 1 apr 2017
Dear Guest, "Greetings of the day" Thanks for the review. Your appreciation and suggestions are the true motivation for us to serve and improve better. We sincerely apologies for the inconvenience caused. We have already taken up the matter with our Exe Chef and assure you that it will be taken care hereafter, Looking forward to have your stay with us again.

8/10 – Goed

on business , tamilnadu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very close to the railway station
Easily accessible . Auto stand is nearby. Breakfast was good. We were on a one day visit.
At marine drive
Reactie van Vice President - Operations op 1 apr 2017
Dear Guest, Greetings of the day.. Thanks for the appreciation and review. Your appreciation is the motivation for us to serve better. Looking for your stay with us soon.

6/10 – Redelijk

paul, uk

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Indian business hotel
No swimming pool. No free with fi except in lobby. If you pay you still have to go through tortuous registration process and need an Indian sim. I gave up. Only Indian breakfast on offer. It was ok. Not enough tea bags or coffee in room and only a small bottle of water provided. For a double this is not good enough Not a 4 star but a 3 star. Staff helpful. But helpful staff are no substitute for parsimonious management.
Reactie van Vice President - Operations op 15 mrt 2017
Dear Sir, We are little taken aback this review of yours. At the time of the check in itself we have informed that, our swimming pool is under renovation , which we are doing for the betterment of our guest. And regarding WiFi, we provide on chargeable basis in rooms an totally free in our lobby as all the other hotels do and its made mandatory by the govt, that Indian sim should be used for the same. For our breakfast, we strongly say that our breakfast spread is one of the best compared to the other hotels around. We always have a mix of Continental, South Indian and Indian spread in the breakfast. All the rooms are equipped with T/C maker, with two bags of tea and coffee sachets and two bottles of water, or as per the occupancy, which is followed by all the classified hotels. Tea and coffee bags are always given extra upon request.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
not good hotel, small toilets !
bad lighting in room, smallest bathroom, dark hallways, less varieties in breakfast menu, waiters never attended my table during buffet but attends after signalling waiters, swimming pool water was smelly and tastes like old rust water, pool had broken tiles , POORLY maintained, the whole elevators, gym, hallways, and surroundings were very dirty and not soothing to stay.desk staff was not loud to communicate, everyone was shy , no one opened the door for us or wished good morning, they just watched us without smiling and was NEVER PROFESSONAL
Reactie van Vice President - Operations op 15 mrt 2017
Dear Sir, We really doubt whether you have stayed with us or accidentally got posted in our page. Because your review is totally mismatching with our hotel features and facilities. At the main porch we have a Door man to receive all the guest from the cab, then our Bell Captain to receive and collect the luggage. We have a GRE to welcome and do the check in procedures and to explain our facilities and house rules. Why we said, the review is not about us is mainly bcoz of the comment on our swimming pool, which is under renovation from middle of Feb. So nothing more to make it clear, but REQUEST not to give misguide other guest who check the reviews.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
medium hotel
Hotel was average quality of food is bad . Room is average
Reactie van Vice President - Operations op 15 mrt 2017
Dear Sir, Presidency is a 4 Star Classified hotel by Ministry of Tourism, India from last two decades. For getting 4 star classification, hotel rooms size is well detailed by the Tourism Ministry. So its clear, we have the large size rooms which more than 220 sq ft and all our bathrooms are with bath tub. We never compromise with the quality, even if its food or facility. We have a wide spread of breakfast buffet comprises of Continental, South Indian and Indian cuisines. It would be of help, if you could specify or elaborate on "Bad"

4/10 – Matig

Nishant

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the door lock was broken. not worth the money. breakfast had only limited menu.
Dear Sir, Apologies for the inconvenience caused while staying with us, if any. The Door lock got broke bcoz of some technical or mechanical error which is inevitable in this world. We have a wide spread of breakfast comprising of Continental, South Indian and Indian cuisines, it would have been better if you could have specified "Limited" Look forward to have your stay with us again. Warm Regards Vice President - Operations

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

dr yogaprakash, p

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cannot be a star hotel .deluxe Rooms were small.
Had a bad experience.was given room 426 as deluxe room which was poor interior s .Dull and depressing paint and wooden floor which makes noise and kids were disturbed from sleep.wanted to change the room but the front desk never responded .Poor ambience .No variety in breakfast ..Taste wud b same .Can't give a single star to this hotel . Highly disappointed .Would never recommend to any .

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean hotel
It was good. The staff's were friendly.

2/10 – Ontzettend slecht

shishir

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Renji

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kerala is amazing and this is a great place tostay
Kerala is amazing and this is a great place tostay

6/10 – Redelijk

Jens, Oslo

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Helt ok hotell, ikke mer, ikke mindre. Wi-fi var dyrt og ustabilt.

4/10 – Matig

DR K, Kuala Lumpur

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
インド国鉄のエルナクラムタウン駅から徒歩約10分の宿
インド国鉄のエルナクラムタウン駅1番線ホームからから徒歩約10分の場所に所在する宿ですが、不思議なことにエクスペディアのウエッブサイトに正確な住所が記載されておらず、また、駅前にいるタクシー運転手に宿の名前を告げても、場所が容易にはわからない不思議な宿です。また、予約確認後、エクスペディアから送られてくる情報に記載された宿情報にある、電話番号が間違っているため、現地で、電話連絡することもできず、ひどい目に遭いました。客層は、インド国鉄で3等エアコン付き寝台以上のクラスで旅行するようなインド人の方々と、インドの大学や高等学校の学生や生徒の団体です。そのため、宿内は結構うるさいです。また、提供される無料の朝食は、ほとんどインド料理ですので、洋食の定番メニューである目玉焼きやゆで卵は食べられません。客室には結構、蚊がいます。

6/10 – Redelijk

Arun, Chennai

It was a OK stay for us. The dining area was crowded and we din't get adequate food choice.

8/10 – Goed

Abhiraj, Kottayam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful
We stayed in tower room. It had sufficient space. A c was good. There was an older type TV which we didn't switch on. It was peaceful stay. No mosquitos and had sound sleep. Toilet was of small size with a bath tub. It was well cleaned.I made coffee with provided things and coffee maker. Got news paper at 6 am. Overall good.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It is one star hotel no more.
the hotel is dirty restaurant is not ok. staff hygine is bad location is terrible. Laundry has destroyed my clothes.

8/10 – Goed

Angela, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel - decent value
The hotel was nice, clean and in reasonably good shape although slightly outdated. The service was good. Our only issue was that the bathroom was very cramped. Other than that it was a nice place to spend a couple of days recovering from jet lag.

8/10 – Goed

taeho, 인천,대한민국

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
편안했던 코치여행
편리한 위치(타운역도보 5분) 24시간 체크아웃 가능 맛있는 아침식사 친절한 서비스

10/10 – Uitstekend

CARRE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Abbulu Choudary, Rajahmundry (AP)

Negatief: Comfort kamer
House keeping needs improvement
House keeping needs improvement. Tourist information is not accurate and sufficient. No thermostat for Air condition blower. Room service food taste not good at all.

4/10 – Matig

Jagdeep, Belarus

Positief: Netheid
Negatief: Personeel en service
Poor service. Refused to give breakfast.
The hotel was in more or less good condition, some sockets needed to be fixed, and room do need renovation. otherwise sheets and bathroom seemed clean. What upset me was the hotel management. I was booking a room and on hotels.com breakfast was stated to be included in my booking, so was written in my confitmation email. Next day I had to go to the hospital on empty stomach, so I would not attend a buffet breakfast, which the hotel offers, and asked the management to pack 3 idlis for me. However that seemed to be a huge problem, according to the hotel management, my room didnt include breakfast and however I showed them my hotels.com booking confirmation , they refused to accept it and insisted that the room i booked had no breakfast included. That was an example of lack of hospitality training, i'm sure 3 idlis out of hotel's buffet would cost them nothing, but they made a big deal out of it , were arguing with me for half an hour and refused to understand my position of the customer, who booked with certain conditions and their miscommunication with hotels.com should not affect me and the service i expected to get. For the business type of a hotel that they are trying to present themselves as - its a very poor service.

4/10 – Matig

dr ajit

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel in the midst of an unclean locality.
Staff found sleeping at a given time of the day at reception. Awful gym and pool not temp controlled. The gym floor was quite shabby.

6/10 – Redelijk

Geverifieerde reiziger

10/10 – Uitstekend

tara, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent amenities and polite staff
Really good and informative staff

2/10 – Ontzettend slecht

World Traveller, C

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AVOID!
Paid for a double deluxe room. Turned up to a standard twin. When I asked them why, they said because I turned up late, and they sold the room, whilst laughing. This is not in their T&C's and 'late arrival guaranteed' when purchasing was stated. They told me it was nothing to do with them, complain to expedia. The rooms are nothing what they look like in the photos! Awful! DO NOT STAY HERE!!!!

10/10 – Uitstekend

Vivek, Nagpur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel and location
We stayed hotel or just one day but stay was pleasant. Food is good if not great and little costly. But overall experience was wonderful. most imprtantly staff is very co-operative. that made our stay awesome.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bad exprience
rooms are very small as per hotels tariff..swimming pool is under construction in this summer time

4/10 – Matig

PC

Negatief: Personeel en service, comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Baskar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

kuldip, Ludhiana, Punjab, India

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice mid range hotel
nice and clean rooms ,very well furnished , excellent lobby and restaurants , great staff made our stay very comfortable . though we stayed only for a day but will surely come back for a longer stay