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Beoordelingen van Kandy City Hotel by Earl's

3 out of 5
Kandy City Hotel by Earl's
No.37 Yatinuwara Street, Kandy

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 26 van 127 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 127 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 127 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 127 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 127 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

David

Positief: Personeel en service
Good location, decent breakfast, friendly staff. I would not recommend the street side rooms, it gets quiet later at night. Daytime is pretty noisy.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

mr mason smith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value place
Nice place,central and close to tourist attractions
2 nachten verbleven in oktober 2023

4/10 – Matig

Kataraina

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff here were lovely and the restaurant served nice food. However the hotel itself is quite dirty and looks very different in reality than in the photos. Although I do note this hotel was very cost effective.

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
We only stayed for one night as a stop over in Kandy. Ideal location for the tooth relic, bus and train station
1 nacht verbleven in mei 2023
Reactie van sampath op 16 mei 2023
Dear Michael,Greetings from Kandy city hotel !Thank you for staying at the Kandy city hotel and for taking the time to share your experience with us. we are delighted to read your feedback. the team will be thrilled to hear these kinds of words. It's truly our pleasure to be of service to you. The entire team will be looking forward to welcoming you back.Thanks and best regards,Sampath Vidyarathne,Manager.(Kandy city hotel)

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is only 10 minutes walk to the Temple of the Tooth which is perfect and it's in the middle of a multitude of shops. We stayed in the standard rooms and they suited our needs perfectly. Fabulously comfortable beds and rooms very quiet.
1 nacht verbleven in april 2023

6/10 – Redelijk

Melissa

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Needs a good deep clean.
With some elbow grease and a bit more time taken by cleaning staff and management the rooms would be more comfortable. As it stands, they are quite grubby - grime all over the light switches, water stains on both the bedside lamp shades - not sure how that happened. Splash marks of coffee and food splattered on the wall behind the bin in the room and finally both pillows were so lumpy they should have been replaced years ago. Aircon didn't put out much coolness, but the ceiling fan worked well. Service from staff was excellent at check in and out. Location is good if you want to stay right in the city, and rooms are quiet. The adjoining bar has draft beer on tap, and does a selection of meals. Overall, there is potential for this to be a reasonable hotel, if its given a good clean once in awhile.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Princika

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Needs bit of an upgrade to the building but value for what you’d pay for
1 nacht verbleven in maart 2023

8/10 – Goed

Rodrigo Otavio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a gMy stay at the Kandy City Hotel was truly great. The staff went above and beyond to make me feel welcome, and their friendly attitude made my stay all the more enjoyable. The hotel's location was perfect, within walking distance to both the Temple of the Tooth and the lake. Despite its central location, my room was surprisingly quiet, providing a peaceful retreat after a day of exploring the city. The room itself was clean, comfortable, and well-equipped, with all the amenities I needed for a comfortable stay. Although the wifi was not the strongest, it worked well enough for my needs. Overall, I thoroughly enjoyed my time at the Kandy City Hotel and would highly recommend it to anyone looking for a comfortable and convenient stay in Kandy. From the friendly staff to the excellent location, this hotel truly exceeded my expectations.
3 nachten verbleven in maart 2023

6/10 – Redelijk

Yixin

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a very old one. The room was also much smaller than the the picture shown on the Expedia. However, that is not the point. The ceiling was leaking water to the floor on the night before we left. Maybe water from AC unit? The floor was wet all night. The staff were friendly most of time. But when we asked if we could reheat the leftovers food we had using their microwave, the front desk man said no giving the reason that we didn’t buy the food directly from their own restaurant. We picked the hotel because it is close to the train station. Now we knew the concern was not necessary as the tuktuk is dirt cheap there. One dollar or two could go very long way. Next time we will know better.
3 nachten verbleven in december 2022

8/10 – Goed

Lotti Silvia

Reisde met partner
Positief: Netheid, personeel en service
Auch am zweiten Abend hatten wir Nachtessen gebucht! Erstens wusste der Kellner davon nichts und dann bat ich den Fernseher leiser zu stellen! Sie spielten lautstark Cricket. Er sagte das gehe nicht, die jungen Männer seien gekommen um Cricket zu schauen! Frage: was ist wichtiger? Hotelgäste die in Ruhe essen wollen oder Gäste die Fernseh schauen????
1 nacht verbleven in augustus 2022

8/10 – Goed

Martin Hicham

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Convenable pour court séjour
Hôtel convenable pour un court séjour à Kandy. Un peu bruyant toutefois (clim, alentours, restaurant en bas)
3 nachten verbleven in maart 2022

8/10 – Goed

Heikki Tapani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
City hotelli
Hyvä hotelli keskeisellä paikalla.
1 nacht verbleven in februari 2020
Reactie van Sales op 25 feb 2020
Dear Valued Guest, Thank you very much for your feedback and looking forward to welcoming you back. Also appreciate your compliments about the hotel location and about the hotel.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
city center comfort
if you want to be based in the city, the location is great...a few minutes walking of the temple of the tooth and the lake. while the reception area is quite small, the hotel has about 30 rooms in the back. Our was quiet since overlooking a back street. The room was clean although they might wanna water wipe the dark floor after each customer. The room and bathroom fits the pictures. Shower system is quite modern which is not always the case in similar hotels in Sri Lanka. The bellboy took me to my room but I have no idea why...since I was carrying my 2 bags...AND the key... He did open the door though.. I'd stay again gladly.
3 nachten verbleven in februari 2020
Reactie van Sales op 20 feb 2020
Dear Valued Guest, Greetings from Kandy City Hotel by Earl's! Thank you very much for your stay and for the compliments you have mentioned. We are looking forward to welcoming you back and have a safe flight back.

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Sales op 20 feb 2020
Dear Valued Guest, Thank you very much for your perfect rating on Expedia and looking forward to welcoming you back.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
In one work it was great to stay at this remarkable hotel
3 nachten verbleven in januari 2020
Reactie van Sales op 20 jan 2020
Dear Valued Guest, Thank you very much for your review and for the compliments. Looking forward to welcoming you back.

6/10 – Redelijk

Meg

2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in december 2019
Reactie van Sales op 20 jan 2020
Dear Valued Guest, Thank you very much for your review and for your stay with us. Looking forward to welcoming you back.

10/10 – Uitstekend

hyunpil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Sales op 3 jan 2020
Dear Valued Guest, Greetings! Thank you very much for your perfect review and looking forward to welcoming you back.

10/10 – Uitstekend

Eranga

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Sales op 5 dec 2019
Dear Eranga, Greetings from Kandy City Hotel! Thank you very much for your perfect review and looking forward to welcoming you back.

6/10 – Redelijk

Osamu

1 nacht verbleven in november 2019
Reactie van Sales op 5 dec 2019
Dear Osamu, Greetings from Kandy City Hotel! Thank you for your review on Expedia and looking forward to welcoming you back.

2/10 – Ontzettend slecht

ZuzarThanawals, Mumbai India

Reisde met familie
Room was small bathroom small and congested Horel not maintained
1 nacht verbleven in september 2019
Reactie van Sales op 14 sep 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you for your feed back and we are regret to see that rating is only 1. Room sizes we mentioned and the photos are also correct. Anyway looking forward to welcome you back if you are travelling to Kandy again.

8/10 – Goed

Maghimmadass

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It's nice place to stay as it's within the city ce
1 nacht verbleven in september 2019
Reactie van Sales op 14 sep 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for your perfect rating and hope had a good stay with us. Thank you very much for your compliments regarding regarding the location. Looking forward to welcome you back.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, comfort kamer
Location is prefect, right in city centre. Could be cleaner.
3 nachten verbleven in september 2019
Reactie van Sales op 14 sep 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for your feed back appreciate your compliments regarding the location. Hope had a great stay with us. Looking forward to welcome you back.

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van Sales op 14 sep 2019
Dear Nicholas, Greetings from Kandy City Hotel! Thank you very much for your review on Expedia and hope had a good stay with us. Looking forward to welcome you back.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Sales op 14 sep 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for your feed back and hope had a good stay with us. Looking forward to welcome you back.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buena ubicación pero rozando un tres estrellas
El hotel está muy bien ubicado. Las habitaciones están bien y más o menos limpias, aunque podrían mejorar. Mejor no mirar el exterior ni abrir las ventanas donde las aves dejan de todo y no han vuelto a limpiar desde la inauguración hace décadas. Personal amable y bien dispuesto. Organizan sillas para Esala Perahera o ayudan a encontrar sillas, pero la verdad es que merece la pena esperar a última hora finde se pueden encontrar a muchísimo mejor precio o acudir a zonas de final de recorrido donde se puede disfrutar sin agobios y gratis.
2 nachten verbleven in augustus 2019
Reactie van Sales op 29 aug 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for your positive feedback and highly appreciate the compliments you have mentioned. Looking forward to welcome you back.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
可もなく不可もなく普通。場所だけはいい。
日本の古く、狭めの、場所だけはいいビジネスホテルをイメージすればぴったりではないのでしょうか。他のホテル同様、歯ブラシなし、タオルはバスタオルのみですが、冷蔵庫、金庫はあります(スリランカは同じ価格帯でも無いところがいくつかありました)。朝食は比較的種類が多く楽しめました。 今回の部屋だけかもしれませんが、コーヒーセットの周りに小さな虫が歩き回っていました。日本だと苦情を言うところですが、ここはスリランカ。虫がいない方が不思議なので気にせずワンプッシュの蚊取りスプレーで一発で退治しました。南国旅行にこのスプレーは必需品ですね。
1 nacht verbleven in augustus 2019
Reactie van Sales op 15 aug 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you for the feed back.

8/10 – Goed

Rebecka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Sales op 15 aug 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for your feed back and perfect rating. Looking forward to welcome you back.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hotel is located at middle of the kandy city.clean and comfortable rooms, friendly staff.
1 nacht verbleven in juli 2019
Reactie van Ronny op 21 jul 2019
Dear Sir/Madam, Thank you for your positive response and wish to see you again in due time.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van Sales op 28 mei 2019
Dear Michael, Thank you very much for your perfect rating and for your stay. Hope you had a wonderful stay with us and looking forward to welcome you back if you visit Kandy again.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Établissement dans le centre ville. Donc bien placé pour profiter de l'animation de la rue principale (restaurants et magasins, y a centre commercial que l'on ne voit pas avec food court au level 4 ). Pas de petit déjeuner en buffet suite au problème des derniers jours car peu de client. Le personnel est a l'écoute et gentil.
2 nachten verbleven in mei 2019
Reactie van Sales op 10 mei 2019
Dear Valued Guest, Greetings from Kandy City Hotel! Thank you very much for the compliments and looking forward to welcome you back again.

8/10 – Goed

Rangeesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best location
Overall good place to stay if you are look to stay middle of the Kandy town. City centre, temple of tooth, other eateries are within walking distance. Room is ok value for money. Wash rooms are clean. Very good shower with hot water.
1 nacht verbleven in april 2019
Reactie van Sales op 11 apr 2019
Dear Valued Guest, Thank you very much for your candid review about your stay. Appreciate your compliments regarding the hotel and looking forward to welcome you back.

10/10 – Uitstekend

JRanawaka

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fast and hassle-free check-in. Neat and tidy room. Located in the heart of the city. Very convenient place to stay at Kandy.
1 nacht verbleven in april 2019
Reactie van Sales op 9 apr 2019
Dear Valued Guest, Thank you very much for your positive feed back and for compliments. Looking forward to welcome you back.

6/10 – Redelijk

Joseph

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2019
Reactie van Sales op 2 apr 2019
Dear Joseph, Thank you for your feed back and looking forward to welcome you back.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Closest proximity to Temple Truth and KCC. Car parked within limited space and hard to found.
1 nacht verbleven in maart 2019
Reactie van Sales op 14 mrt 2019
Dear Valued Guest, Greetings from Kandy City Hotel by Earl's! Thank you very much for your compliments and for you stay. Looking forward to welcome you back.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Ok for the location, but needs to shape up
Very close to City Centre mall and the Tooth Temple. Clean room and ok bed, but tiny bathroom and very worn out room, esp. bathroom and shower. The porter was very friendly, but the rest of the staff seemed to not like their jobs. Tired and silent at both checkin and checkout. Not very good breakfast, very little fresh fruit and dry bread.
1 nacht verbleven in maart 2019
Reactie van Sales op 14 mrt 2019
Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the bathroom need updating. I’m looking forward to having you again as a guest in our hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Very Central Hotel with good service
Very central hotel, with good breakfast and good service. Bathroom not quite up to date.
1 nacht verbleven in februari 2019
Reactie van Sales op 1 mrt 2019
Dear Valued Guest, Greetings from Kandy City Hotel by Earl's! Thank you for your comments and rating following your recent stay and we would like to take this opportunity to thank you once again for choosing the Kandy City Hotel by Earl's for your holiday. We hope to have the pleasure of welcoming you back to Kandy City Hotel by Earl's.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s in the city. Close to almost everything. The breakfast was the only buffet style meal we had. Was expecting more choices. Very bad selection of food. However, the room and everything else was quite great.
1 nacht verbleven in februari 2019
Reactie van Manager op 27 feb 2019
Dear Valued Guest, Thank you very much for your feed back and for the compliments. We always try or level best to add more variety to buffet and we believe we provide the best we can with rates we are selling the rooms.

6/10 – Redelijk

Yasuyuki

Positief: Netheid
1 nacht verbleven in januari 2019
Reactie van Manager op 9 jan 2019
Dear Valued Guest, Thank you very much for your feedback and looking forward to welcome you back at Kandy City Hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in december 2018
Reactie van Manager op 14 dec 2018
Dear Valued Guest, Thank you very much for your feedback and for your stay. Looking forward to welcome you back at Kandy City Hotel.

8/10 – Goed

s550

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
キャンディの街中にありとても便利です。 ただホテルは比較的古く、増築してるような感じもしました。 部屋も狭目で、荷物を置くスペースはあまりないです。風呂場も特別綺麗というわけでもないです。ベッドにはシーツのみで、布団はなく、クローゼットに薄いブランケットのみがありました。 朝食も種類が多いわけではなかったですが、おいしくいただきました。ただ共用のティーポットがあまり綺麗ではなかったです。 最低限のものはそろっているので、ただ泊まるだけのホテルであれば、問題ないと思います。
1 nacht verbleven in december 2018
Reactie van Manager op 17 dec 2018
Dear Valued Guest, Thank you very much for your stay and for your feed back. Thank you for compliments and looking forward to welcome you back.

6/10 – Redelijk

Pere

Hotel y Kandy
La verdad que es un hotel para dormir una noche de paso. Si te tienes que alojar más de una noche en Kandy, te aconsejo que busques un hotel con vistas y fuera de la ciudad.
2 nachten verbleven in november 2018
Reactie van Manager op 11 dec 2018
Dear Valued Guest, Thank you very much for your feedback and for staying with us. City hotels will not have great views anyway and looking forward to welcome you back if you travelling to Kandy again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location in Kandy. Close to lake market temple and fabulous cafes and shopping. Comfortable room with all amenities. Good shower. Good breakfast. Highly recommended for a central akandy stay.
2 nachten verbleven in december 2018
Reactie van Manager op 11 dec 2018
Dear Valued Guest, Thank you very much for your feed back and perfect rating. Looking forward to welcome you back.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
This place is a warren of stairs. I was given a room on the first floor. To get there I had to take the lift to the second floor and walk down 3 flights of stairs. To get anywhere you had to go up or down 3 flights of stairs. The room was tiny and located looking over a restaurant, so noisy till late. I could not get the room to a reasonable temperature. The fan and air conditioner worked but unable to make them function to give me a nice temperature. Result was a cold and cough. Not good when travelling. I would not advise anyone to go there
2 nachten verbleven in november 2018
Reactie van Manager op 11 dec 2018
Dear Valued Guest, We are sorry for the inconvenience you faced. We are always willing to help with any technical difficulties guests face. Anyway city hotels will not have great views from the rooms. Thank you very much for your stay.

10/10 – Uitstekend

Filippa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint hotell mitt i staden
Detta hotell var rent, fräscht och med super trevligt personal. Hotellet ligger mitt i staden vilket är praktiskt om man vill utforska sevärdheter och ha nära till restauranger. Jag rekommenderar verkligen detta boende!
1 nacht verbleven in november 2018
Reactie van Manager op 8 nov 2018
Dear Valued Guest, Greetings from Kandy City Hotel! Greatly appreciate your comment and thank you very much for your stay and all the mentioned compliments. Looking forward to welcome you back at hotel if you are travelling to Kandy again. Have a safe flight back.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
So so
Not bad, but you can choose other hotels in Kandy
1 nacht verbleven in oktober 2018
Reactie van Manager op 2 nov 2018
Dear Valued Guest, Thank you for your review and for your stay with us.

8/10 – Goed

Sarah

Positief: Personeel en service
3 nachten verbleven in oktober 2018
Reactie van Manager op 15 okt 2018
Dear Valued Guest, Thank you very much for your stay and for the positive feedback. Looking forward to welcome you back at Kandy City Hotel!

10/10 – Uitstekend

Azra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2018
Reactie van Manager op 15 okt 2018
Dear Valued Guest, Thank you very much for your stay and for the positive feedback. Looking forward to welcome you back at Kandy City Hotel!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018
Reactie van Manager op 15 okt 2018
Dear Valued Guest, Thank you very much for your stay and positive feedback. Looking forward to welcome you back at Kandy City Hotel.

6/10 – Redelijk

Lilo

Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Good location Room clean a lot of sounds Not bad breakfast
2 nachten verbleven in september 2018
Reactie van Manager op 25 sep 2018
Dear Valued Guest, Appreciate you compliments and sorry for the sound disturbance came from the road. Hope to see you soon.