Vind je ideale hotel in Karenge

'We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. '

'They charged me an amount by my visacard for spendings during our stay. They promissed us to refund the rest of the amount the ones that we didn’t spend. But unfortunately they did not do that. Very unprofessional.'

'Didn't pay what I was expecting, due to the issue with the 1 or 2 persons in the room.'

'I discovered this hotel by accident. It was not so closely to the government buildings I had to visit, but the raving reviews made me curious. I was not disappointed and the positive reviews are accurate. The airport transfer is for free and the service is timely and service oriented. My suitcase didn't arrive late in the evening but they still waited for me, and helped me the next morning to retrieve my suitcase. The room is spacious and super clean. The room has sufficient lights and good...

'Regularly stay here, it’s great distance from the center of kigali, easy to get to, comfortable'

'Here’s an updated version that includes the staff: My stay at this hotel was exceptional. The cleanliness was outstanding—every space, from the lobby to the rooms, was spotless and well-kept. The breakfast was delicious with a wide variety of fresh options each morning. The location was perfect, making it easy to access nearby attractions and move around the city. The amenities were impressive, offering everything I needed for a comfortable stay. Most importantly, the staff were warm,...

'Great reception '

'My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.'

'Not good at all'

'This was one of the nicest places I've stayed in a while. Great staff - friendly and attentive, excellent facilities - very comfortable with perfect amenities and details, and a great vibe. Highly recommended!'

'The host was extraordinarily helpful. Absolutely amazing.'

'It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.'